2019 LINCOLN MKZ HYBRID battery

MOTORCRAFT PARTS
2.0L ATK iVCT EngineComponent
FA-1911Air filter element
FL-910-SOil filter
BXT-90T5-590Battery
SP-530Spark plugs
FP-71Cabin air filter
WW-2200 (driver side)Windshield wiper bladeWW-1900 (passenger side)
We recommend Motorcraft® replacement parts available at your Lincoln dealer or at fordparts.com for scheduled maintenance. These partsmeet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance,emissions and durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance(page 486).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Capacities and Specifications

To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetoothenabled and compatible cell phone toSYNC.
•A connected Bluetooth enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Home screen displayTileItem
If your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phone featuresalso appear. This includes signal strength, battery charge, text messaging and roaming.PhoneB
This map displays your current location or current route in real time.Navigation *CWhen you have navigation active, you also see the next turn and the length of time anddistance to your destination.If your vehicle does not have navigation, this space contains the audio information.
* If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3E142599

To call a number in your contacts, select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select the numberthat you want to call. Thesystem begins the call.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select an entrythat you want to call. Thesystem begins the call.
Recent CallList
To call a number that is not stored in yourphone, select:
Action and DescriptionMenu Item
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts name andnumber display on the screen along with thecall duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and CanadaOnly). See Settings (page 444).
You can select any of the following duringan active phone call:
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

DescriptionItemCallout
This indicates which mode is active within the vehicle system.Power FlowA
Action and DescriptionMenu Item
The electric motor and gasoline engine arepowering the vehicle.Status: Hybrid Drive
The hybrid system is storing power in thehigh-voltage battery.Status: Charging HV Battery
The vehicle is either at rest, or sharing verylittle power between the electric system parts.Status: Idle
The vehicle is driving in electric mode (thepower is coming from the electric motor). Thegasoline engine is off in this mode.
Status: Electric Drive
Shows the direction of power flow between the wheels and the electric motor.Motor-to-Wheel FlowB
Represents the hybrid electric motor. The higher the motor power is, the larger thecircle around this node. Any time the vehicle is ready to be driven, the motor nodeilluminates.
Electric MotorC
Shows the direction of power flow between the high-voltage battery and the electricmotor. Flow toward the motor indicates the battery is providing power to acceleratethe vehicle (discharging the battery). Flow toward the battery indicates the electricmotor is providing power to the battery (charging the battery).
1Battery-to-MotorFlowD
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

DescriptionItemCallout
Includes all power usage from the low voltage accessories such as the climate controlfan, headlights and heated seats. The higher the power usage is from theseaccessories, the larger the circle around the node. This node illuminates anytime thevehicle is on since there is always some low level power in use.
2OtherE
Includes the power usage from the high-voltage climate control components suchas the electric A/C compressor. The higher the power usage is from these compon-ents, the larger the circle around this node.
2,3ClimateF
Represents your high-voltage battery. A circle illuminates around the node when thehigh-voltage battery is receiving power from regenerative braking or engine charging.The higher the power going into the high-voltage battery, the larger the circle aroundthis node.
BatteryG
Represents the fuel tank in the vehicle.FuelH
Shows flow from the fuel tank to the engine when the engine is on and using fuel(there are some cases where the engine is on, but not using any fuel). When theengine is on, but not using fuel, the engine node is active, but the fuel flow path isoff. An example of this is when your foot is off the accelerator pedal and the vehicleis traveling at a high speed.
Fuel-to-Engine FlowI
Provides you with the reason(s) the gasoline engine is on. When the gasoline engineis off, this display does not appear. Engine On due to reasons displayed by the systemare in a chart following this list.
Engine On due to:J
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SYNC™ 3

DescriptionItemCallout
Shows the direction of power flow between the engine and the electric motor. Thedirection indicates if the engine is providing power to the high-voltage electricalsystem, or if the high-voltage electrical system is providing power to control or startthe engine.
Motor-to-Engine FlowK
Represents the gasoline engine. It illuminates only when the gasoline engine is on.The higher the engine power is, the larger the circle around this node.EngineL
Shows the direction of the power flow between the engine and the wheels.Engine-to-Wheels FlowM
Represents the power going to the wheels. The higher the wheel power is, the largerthe circle around this node. When the engine is off, drive power displays in blue.When the engine is on, drive power displays in grey.
DriveN
1The battery-to-motor flow includes battery
power the vehicle is using for acceleration.It does not include energy the vehicle isusing for accessories (such as airconditioning, headlights and radio). Thisscreen displays accessories and climateusage separately.
2Accessories indicates electrical power
demands from your vehicle’s accessorysystems. Accessories use power but do notcontribute to making the vehicle move. Thepower flow displays power usage from theclimate control system and other accessoriesseparately.
3The climate control system may determine
A/C is necessary even when you turn it off.In this case, you may see some climatepower when the A/C is off.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Engine On due to
The engine is on because of the heater setting. Reduce or turn off the heater setting toreturn to electric mode.Heater Setting
The engine is on because the vehicle speed exceeds the level for electric mode operation.Reduce the speed to return to electric mode.High Speed
The engine is on when applying pressure to the accelerator pedal or switching on thespeed control. Reduce pressure on the accelerator pedal or switch off the speed controlto return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear. Shift out of neutral gear to returnto electric mode.Neutral Gear
The engine is on because the vehicle is in low gear. Shift out of low gear to return toelectric mode.Low Gear
The engine is on to charge the high-voltage battery. The vehicle returns to electric modeonce the battery is charged.Battery Charging
The engine is on to optimize vehicle operation. The vehicle returns to electric modewhen possible.Normal Operation
The engine is on to provide increased powertrain braking. This can occur when you turnon the grade assist feature, when speed control is on or when driving with your foot offthe accelerator pedal. Turning off grade assist or speed control may allow the vehicle toreturn to electric mode.
Engine Braking Active
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3