2019 LINCOLN MKZ HYBRID power steering

Keyless Entry...................................................73
Interior Luggage Compartment Release.........................................................................75
Security
Passive Anti-Theft System...........................77
Anti-Theft Alarm.............................................78
Steering Wheel
Adjusting the Steering Wheel....................80
Audio Control..................................................81
Voice Control...................................................81
Cruise Control................................................82
Information Display Control........................82
Heated Steering Wheel...............................82
Wipers and Washers
Windshield Wipers........................................83
Autowipers......................................................84
Windshield Washers.....................................85
Lighting
General Information......................................86
Lighting Control.............................................86
Autolamps........................................................87
Instrument Lighting Dimmer.......................88
Headlamp Exit Delay....................................88
Daytime Running Lamps..............................88
Automatic High Beam Control...................89
Adaptive Headlamps....................................90
Direction Indicators........................................91
Welcome Lighting...........................................91
Interior Lamps.................................................92
Ambient Lighting...........................................93
Windows and Mirrors
Power Windows.............................................94
Global Opening and Closing......................95
Exterior Mirrors...............................................95
Interior Mirror..................................................98
Sun Visors.......................................................99
Sun Shades.....................................................99
Moonroof.........................................................99
Instrument Cluster
Gauges...........................................................102
Warning Lamps and Indicators.................104
Audible Warnings and Indicators.............109
Information Displays
General Information.....................................110
Information Messages.................................121
Climate Control
Automatic Climate Control..........................141
Hints on Controlling the Interior Climate.......................................................................143
Heated Windshield......................................144
Heated Rear Window..................................144
Heated Exterior Mirrors..............................144
Cabin Air Filter..............................................144
Remote Start..................................................145
Seats
Sitting in the Correct Position...................146
Head Restraints.............................................147
Power Seats...................................................148
Memory Function.........................................152
Rear Seats......................................................153
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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Introduction E161353 E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E163957 E271982 E270969

Note:Fuel economy is not always a measureof appropriate driving behavior. For example,when driving uphill and maintaining anappropriate speed, your instant fueleconomy may not be good (losing leaves)but the Coach may show a blue bar forAcceleration and Cruising.
Common Displays
Both Average fuel economy and aninstantaneous fuel economy gauge areincluded in Engage, Empower and MyView(if selected) on the left information display.They are also included in Fuel History on theright information display.
Average Fuel Economy
Average Fuel Economy is continuouslyaveraged since the last reset. You can resetyour average fuel economy by pressing andholding the OK button on the correspondingsteering wheel controls.
Note:Average fuel economy cannot be resetin MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy is greaterthan the maximum value displayed, a + signwill be shown next to the maximum scalenumber. When your vehicle is operating onbattery power only, EV will display and thegauge fill will show in blue.
INFORMATION MESSAGES
Note: Depending on your vehicle optionsand instrument cluster type, not all of themessages will display or be available. Certain messages may be abbreviated orshortened depending upon which clustertype you have.
Press the OK button to acknowledge andremove some messages from the informationdisplay. Other messages will be removedautomatically after a short time.
Certain messages need to be confirmedbefore you can access the menus.
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Information DisplaysE145981

ActionMessage
The electric parking brake is not fully released.Park Brake Not Released
The electric parking brake system has been put into a special mode that is used to allow serviceof the rear brakes. Contact an authorized dealer.Park Brake Maintenance Mode
The electric park brake system has detected a condition that requires service. Some functionalitymay still be available. See an authorized dealer.Park Brake Limited Function ServiceRequired
The electric parking brake system has detected a condition that requires service. See anauthorized dealer.Park Brake Malfunction Service Now
Numerous park brake applies have overheated the system. Wait 2 minutes before attemptingto apply again.Park Brake System Overheated
Power Steering
ActionMessage
The power steering system has detected a condition that requires service. See your authorizeddealer.Steering Fault Service Now
The power steering system is not working. Stop the vehicle a safe place. Contact your authorizeddealer.Steering Loss Stop Safely
The power steering system has detected a condition within the power steering system or passiveentry or passive start system requires service. Contact your authorized dealer.Steering Assist Fault Service Required
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays

MEMORY FUNCTION (If Equipped)
WARNING: Before activating thememory seat, make sure that the areaimmediately surrounding the seat is clear ofobstructions and that all occupants are clearof moving parts.
WARNING: Do not use the memoryfunction when your vehicle is moving.
This feature automatically recalls the positionof the following features:
•Driver seat.
•Power mirrors.
•Power steering column.
The memory control is on the driver door.
Saving a PreSet Position
1. Adjust the memory features to yourdesired position.
2. Press the SET button until you hear asingle tone.
3.Press the desired preset button until youhear a single tone.
You can save up to two preset memorypositions. You can save a memory preset atany time.
Recalling a PreSet Position
Press and release the preset buttonassociated with your desired driving position.The memory features move to the positionstored for that preset.
Note:You can only recall a preset memoryposition when you switch the ignition off, orwhen the transmission is in park (P) orneutral (N) if the ignition is on and the vehicleis not moving.
You can also recall a preset memory positionby:
•Pressing the unlock button on yourintelligent access key fob if it is linked toa preset position.
•Unlocking the intelligent driver doorhandle if a linked key fob is present.
Note:Using a linked key fob to recall yourmemory position when the ignition is offmoves the seat to the Easy Entry position.
Note:Pressing any active memory featurecontrol - power seat, mirror, or steeringcolumn (or any memory button) during amemory recall cancels the operation.
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SeatsE223340

GENERAL INFORMATION
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 321).
See Warning Lamps andIndicators (page 104).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomesstuck or entrapped, apply steady and firmpressure to the brake pedal to slow thevehicle and reduce engine power. If youexperience this condition, apply the brakesand bring your vehicle to a safe stop. Movethe transmission to park (P), switch theengine off and apply the parking brake. Inspect the accelerator pedal for anyinterference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you rapidly brakeby measuring the rate at which you press thebrake pedal. It provides maximum brakingefficiency as long as you press the pedal.Brake assist can reduce stopping distancesin critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarily illuminateswhen you switch the ignition on. Ifthe light does not illuminate duringstart up, remains on or flashes, the anti-lockbraking system may be disabled. Have thesystem checked by an authorized dealer. Ifthe anti-lock brake system is disabled,normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have your systemchecked by an authorized dealer. It alsoilluminates momentarily when you switch theignition on to confirm the lamp is functional.If it does not illuminate when you switch theignition on or begins to flash at any time,have the system checked by an authorizeddealer.
Note:The brake warning lamp mayilluminate and stay illuminated until youswitch off your vehicle as a result of drivingat high elevation.
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BrakesE138644 E138644

PRINCIPLE OF OPERATION
WARNING: Vehicle modificationsinvolving braking system, aftermarket roofracks, suspension, steering system, tireconstruction and wheel and tire size maychange the handling characteristics of yourvehicle and may adversely affect theperformance of the electronic stability controlsystem. In addition, installing any stereoloudspeakers may interfere with andadversely affect the electronic stabilitycontrol system. Install any aftermarket stereoloudspeaker as far as possible from the frontcenter console, the tunnel, and the frontseats in order to minimize the risk ofinterfering with the electronic stability controlsensors. Reducing the effectiveness of theelectronic stability control system could leadto an increased risk of loss of vehicle control,vehicle rollover, personal injury and death.
WARNING: Remember that evenadvanced technology cannot defy the lawsof physics. It’s always possible to lose controlof a vehicle due to inappropriate driver inputfor the conditions. Aggressive driving on anyroad condition can cause you to lose controlof your vehicle increasing the risk of personalinjury or property damage. Activation of theelectronic stability control system is anindication that at least some of the tires haveexceeded their ability to grip the road; thiscould reduce the operator’s ability to controlthe vehicle potentially resulting in a loss ofvehicle control, vehicle rollover, personalinjury and death. If your electronic stabilitycontrol system activates, SLOW DOWN.
The system automatically turns on each timeyou switch the ignition on.
If a fault occurs in either the stability controlor the traction control system, you mayexperience the following conditions:
•The stability and traction control lightilluminates steadily.
•The stability control and traction controlsystems do not enhance your vehicle'sability to maintain traction of the wheels.
If a driving condition activates either thestability control or the traction control systemyou may experience the following conditions:
•The stability and traction control lightflashes.
•Your vehicle slows down.
•Reduced engine power.
•A vibration in the brake pedal.
•The brake pedal is stiffer than usual.
•If the driving condition is severe and yourfoot is not on the brake, the brake pedalmay move as the system applies higherbrake force.
The stability control system has severalfeatures built into it to help you maintaincontrol of your vehicle:
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Stability Control

Note:The system turns on each time youswitch the ignition on and you shift intoreverse (R). If you temporarily switch thesystem off, it turns on the next time youswitch the ignition on.
Note:The system may not correctly operatewhen towing a trailer. For vehicles with atrailer tow module and tow bar approved byus, the system turns off when you attach atrailer. For vehicles with an aftermarkettrailer tow module or tow bar, werecommend that you switch the system offwhen you attach a trailer.
To permanently switch the system off,contact an authorized dealer.
STEERING
Electric Power Steering
WARNING: The electric power steeringsystem has diagnostic checks thatcontinuously monitor the system. If a fault isdetected, a message displays in theinformation display. Stop your vehicle assoon as it is safe to do so. Switch the ignitionoff. After at least 10 seconds, switch theignition on and watch the information displayfor a steering system warning message. If asteering system warning message returns,have the system checked by an authorizeddealer.
WARNING: If the system detects anerror, you may not feel a difference in thesteering, however a serious condition mayexist. Obtain immediate service from anauthorized dealer, failure to do so may resultin loss of steering control.
Your vehicle has an electric power steeringsystem. There is no fluid reservoir. Nomaintenance is required.
If your vehicle loses electrical power whileyou are driving, electric power steeringassistance is lost. The steering system stilloperates and you can steer your vehiclemanually. Manually steering your vehiclerequires more effort.
Extreme continuous steering may increasethe effort required for you to steer yourvehicle. This increased effort preventsoverheating and permanent damage to thesteering system. You do not lose the abilityto steer your vehicle manually. Typicalsteering and driving maneuvers allow thesystem to cool and return to normaloperation.
Steering Tips
If the steering wanders or pulls, check for:
•Correct tire pressures.
•Uneven tire wear.
•Loose or worn suspension components.
•Loose or worn steering components.
•Improper vehicle alignment.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Driving Aids