To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetoothenabled and compatible cell phone toSYNC.
•A connected Bluetooth enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
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SYNC™ 3
Fuel Consumption.........................................183Advertised Capacity...........................................183Fuel Economy.......................................................183
Fuel Filler Funnel Location..........................179Fuel Filter.......................................................308Fuel Quality.....................................................177Choosing the Right Fuel....................................177Fuel Freshness Mode.........................................178
Fuel Shutoff...................................................263Fuses...............................................................279Fuse Specification Chart............................279Passenger Compartment Fuse Panel...........290Power Distribution Box.....................................279
G
Garage Door OpenerSee: Universal Garage Door Opener.............158
Gauges............................................................102Left Information Display.....................................103Right Information Display..................................104
GearboxSee: Transmission................................................191
General Information on RadioFrequencies...................................................57Intelligent Access..................................................57
General Maintenance Information...........486Multi-point Inspection........................................489
Owner Checks and Services...........................488Protecting Your Investment.............................486Why Maintain Your Vehicle?............................486Why Maintain Your Vehicle at YourDealership?......................................................486
Getting Assistance Outside the U.S. andCanada.........................................................275Getting the Services You Need.................271Away From Home................................................271
Global Opening and Closing.......................95Closing the Windows...........................................95Opening the Windows.........................................95
H
Hazard Flashers............................................263Headlamp AdjustingSee: Adjusting the Headlamps.........................311
Headlamp Exit Delay.....................................88HeadrestSee: Head Restraints..........................................147
Head Restraints..............................................147Adjusting the Head Restraint...........................148Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144Heated Rear Window...................................144Heated Seats..................................................154Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel................................82Heated Windshield.......................................144Windshield Wiper De-Icer.................................144
HeatingSee: Climate Control............................................141
High Voltage Battery Cut-Off Switch.......190High Voltage Battery....................................189General Information............................................189
Hints on Controlling the InteriorClimate..........................................................143Defogging the Side Windows in ColdWeather.............................................................144General Hints........................................................143Quickly Cooling the Interior..............................143Quickly Heating the Interior..............................143Recommended Settings for Cooling..............144Recommended Settings for Heating..............143
Hints on Driving With Anti-LockBrakes............................................................197Home Screen................................................386Hood LockSee: Opening and Closing the Hood............298
Hybrid Vehicle Frequently AskedQuestions......................................................174Hybrid Vehicle Operation.............................171Battery:...................................................................172Braking:..................................................................173
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Index
