2019 LINCOLN MKZ HYBRID Owners Manual

GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: Do not start the vehicle ina closed garage or in other enclosed areas.Exhaust fumes can be toxic. Always openthe garage door before you start the vehicle.
WARNING: If you smell exhaust fumesinside your vehicle, have your vehiclechecked by an authorized dealerimmediately. Do not drive your vehicle if yousmell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start your vehicle, avoid pressingthe accelerator pedal until the ready to driveindicator illuminates. Only use theaccelerator pedal when you have difficultystarting your vehicle.
KEYLESS STARTING
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
Ignition Modes
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The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is running but isnot moving.
•On: All electrical circuits are operationaland the warning lamps and indicatorsilluminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle. The engine maynot start when the vehicle starts.
•Press the brake pedal, and then pressthe button until the vehicle starts. Anindicator light on the buttonilluminates when the ignition is onand when the vehicle starts.
STARTING A HYBRID ELECTRIC
VEHICLE SYSTEM
When the engine starts for the first time onyour drive, the idle speed increases, thishelps to warm up the engine. If the engineidle speed does not slow down automatically,have your vehicle checked by an authorizeddealer.
Note: You can crank the engine for a totalof 60 seconds without the engine startingbefore the starting system temporarilydisables. The 60 seconds does not have tobe all at once. For example, if you crank theengine three times for 20 seconds each time,without the engine starting, you reached the60-second time limit. A message appearsin the information display alerting you thatyou exceeded the cranking time. Youcannot attempt to start the engine for atleast 15 minutes.
Note: After 15 minutes, you are limited to a15-second engine cranking time. You needto wait 60 minutes before you can crank theengine for 60 seconds again.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps and electricalaccessories are off.
•Make sure the parking brake is on.
•Put the transmission in P.
Note:Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the button.
Note:The green ready indicator illuminatesletting you know that your vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart when your vehicle starts. See HybridVehicle Operation (page 171).
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do thefollowing:
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Starting and Stopping the Engine

1. Remove the rubber covering (A) in thecupholder. With the buttons facingupward and the unlock button facing thefront of your vehicle, place the firstintelligent access key into the backupslot (B).
2. With the key in this position, press thebrake pedal, then the START button toswitch the ignition on and start yourvehicle.
Fast Restart
The fast restart feature allows you to restartyour vehicle within 20 seconds of switchingit off, even if it does not detect a validpassive key.
Within 20 seconds of switching your vehicleoff, press the brake pedal and press thebutton. After 20 seconds, you can no longerstart your vehicle if it does not detect a validpassive key.
Once your vehicle starts, it remains runninguntil you press the button, even if yourvehicle does not detect a valid passive key.If you open and close a door while yourvehicle is running, the system searches fora valid passive key. You cannot start yourvehicle if the system does not detect a validpassive key within 20 seconds.
Automatic Shutdown
This feature automatically shuts down yourvehicle if it has been idling for an extendedperiod. The ignition also turns off in order tosave battery power. Before your vehicleshuts down, a message appears in theinformation display showing a timer counting
down from 30 seconds. If you do notintervene within 30 seconds, your vehicleshuts down. Another message appears inthe information display to inform you thatyour vehicle has shut down in order to savefuel. Start your vehicle as you normally do.
Automatic Shutdown Override
Note:You cannot permanently switch off theautomatic shutdown feature. When youswitch it off temporarily, it turns on at thenext ignition cycle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
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•Interacting with your vehicle, for examplepressing the brake or accelerator pedal.
•You can temporarily switch off theshutdown feature any time the ignition ison (for the current ignition cycle only).Use the information display to do so. SeeInformation Displays (page 110).
•During the countdown before shutdown,you are prompted to press OK or RESET(depending on your type of informationdisplay) to temporarily switch the featureoff (for the current ignition cycle only).
Switching Off Your Vehicle When It IsStationary
1. Put the transmission in position P.
2. Press the button once.
3. Apply the parking brake.
Note:This switches off the ignition, allelectrical circuits, warning lamps andindicators.
Note:If your vehicle is left running for 30minutes without any interaction, itautomatically shuts down.
Switching Off Your Vehicle When It IsMoving
WARNING: Switching off the enginewhen your vehicle is still moving results in asignificant decrease in braking assistance.Higher effort is required to apply the brakesand to stop your vehicle. A significantdecrease in steering assistance could alsooccur. The steering does not lock, but highereffort could be required to steer your vehicle.When you switch the ignition off, someelectrical circuits, for example airbags, alsoturn off. If you unintentionally switch theignition off, shift into neutral (N) and restartthe engine.
1. Put the transmission in position N anduse the brakes to bring your vehicle to asafe stop.
2. When your vehicle has stopped, put thetransmission in position P.
3. Press and hold the button for onesecond, or press it three times within twoseconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods of time, werecommend that you do one of the following:
•Open the windows at least 1 in (3 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If Equipped)
WARNING: Failure to follow engineblock heater instructions could result inproperty damage or serious personal injury.
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Starting and Stopping the Engine

WARNING: Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a risk ofelectrical shock.
WARNING: Do not fully close the hood,or allow it to drop under its own weight whenusing the engine block heater. This coulddamage the power cable and may cause anelectrical short resulting in fire, injury andproperty damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F (-18°C).
The heater acts as a starting aid by warmingthe engine coolant. This allows the climatecontrol system to respond quickly. Theequipment includes a heater element(installed in the engine block) and a wireharness. You can connect the system to agrounded 120-volt AC electrical source.
We recommend that you do the following fora safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified by Underwriter’sLaboratory (UL) or Canadian StandardsAssociation (CSA). This extension cordmust be suitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cord plugconnections are free and clear of water.This could cause an electric shock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in the electricalhookup once the system has beenoperating for approximately 30 minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system is checkedfor proper operation before winter.
Using the Engine Block Heater
Make sure the receptacle terminals are cleanand dry prior to use. Clean them with a drycloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours ofenergy per hour of use. The system does nothave a thermostat. It achieves maximumtemperature after approximately three hoursof operation. Using the heater longer thanthree hours does not improve systemperformance and unnecessarily useselectricity.
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Starting and Stopping the Engine

HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric andgasoline propulsion to provide breakthroughperformance and improved efficiency.
Familiarizing yourself with these uniquecharacteristics will provide an optimal drivingexperience from your new vehicle.
Note:You may notice higher engine speedsupon start-up. This temporary condition isnormal and necessary to heat up the cabinand minimize emissions.
Starting:
When you start your vehicle, agreen ready indicator light willappear in the lower right portionof the instrument cluster and a ready to drivemessage will appear in the middle of the leftcluster screen, letting you know that yourvehicle is ready for driving.
The engine may not start because thisvehicle is equipped with silent key start. Thisfuel saving feature allows your vehicle to beready–to–drive without requiring the gasengine to be running. This indicator willremain on while your vehicle is on, whetherthe engine is running or not to indicate yourvehicle is capable of movement (using itselectric motor, engine, or both). Typically, theengine will not start unless the vehicle iscold, a climate control change is requested,or the accelerator is pressed.
Driving:
The gas engine automatically starts andstops to provide power when needed andto save fuel when not needed. Whilecoasting at low speeds, coming to a stop, orstanding, the gas engine normally shutsdown and your vehicle operates inelectric-only mode.
Conditions that may cause the engine to startup or remain running include:
•Considerable vehicle acceleration.
•Vehicle speed above 85 mph (137 km/h).However, the maximum speed forelectric-only operation may be lowerwhile driving in hot temperatures or onhilly terrain.
•Ascending a hill.
•Charge level of high voltage battery islow.
•Very high or low outside temperature (toprovide system cooling or heating).
•Engine not warm enough to providepassenger requested cabin temperature.
Stopping:
The gas engine may shut off to conserve fuelas you come to a stop. Restarting yourvehicle is not required. Simply step on theaccelerator when you are ready to drive.
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Transmission Operation:
Due to the technologically advanced,electronically-controlled continuouslyvariable transaxle, you will not feel shiftchanges like those of a non-hybrid vehicle.
Note:Since engine speed is controlled bythe transmission, it may seem elevated attimes. This is normal hybrid operation andhelps deliver fuel efficiency andperformance.
Neutral:
We recommend that you do not idle thevehicle in neutral (N) for an extended periodof time because this will discharge your highvoltage battery, shut off your air conditioningand heating, and decrease fuel economy.The engine will not start or stop, and cannotprovide power to the hybrid system in neutral(N).
Low:
Low (L) is designed to mimic the enhancedengine braking available in non-hybridvehicles. Low gear will produce high enginespeeds to provide necessary engine braking.This is normal and will not damage yourvehicle. In low gear, the gas engine willremain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltagebattery. A cool battery maintains battery lifeand provides the best possible performance.The high voltage battery is cooled by cabinair drawn from vent holes in the trim panelsbehind the rear seats. Avoid placing objectsat the vent holes that block airflow to thehigh voltage battery.
Engine:
The engine speed in your hybrid is notdirectly tied to your vehicle speed. Yourvehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. Duringheavy accelerations, your hybrid may reachhigh engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you maysee the engine speed changing without yourinput. This is intentional and maintains thebattery charge level. You may also noticeduring extended downhill driving that yourengine continues to run instead of shuttingoff.
During this engine braking, the engine stayson, but it is not using any fuel. You may alsohear a slight whine or whistle when operatingyour vehicle. This is the normal operation ofthe electric generator in the hybrid system.
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Unique Driving Characteristics

During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled. Oncethe battery is reconnected and after drivingthe vehicle, the engine may continue tooperate for three to five seconds after thekey is turned to off. This is a normalcondition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period. Aswith any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keep inmind these tips:
•Keep the tires properly inflated and onlyuse the recommended size.
•Aggressive driving increases the amountof energy required to move your vehicle.In general, you can achieve better fueleconomy with mild to moderateacceleration and deceleration. Moderatebraking is particularly important since itallows you to maximize the energycaptured by the regenerative brakingsystem.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready to driveimmediately after starting.
ECOSELECT
EcoSelect is a drive mode for non plug-invehicles designed to offer the best possiblefuel economy with tradeoffs in vehicleperformance and comfort.
To switch EcoSelect on, press theECO button.
A graphic displays on your informationdisplay when EcoSelect is on.
Your vehicle will remember the last selectedmode whenever you start your vehicle.
EcoSelect allows your vehicle to operatemore efficiently. You will notice:
•Less aggressive cooling.
•Softer acceleration.
•Increased deceleration when coasting.
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