ActionMessage
The fuel system has finished depressurizing and you can begin to refuel.Fuel Door Open
A reminder to close the fuel door.Close Fuel Door
There is an error in attempting to refill your vehicle.Refuel Error See Manual
Hill Start Assist
ActionMessage
Displays when hill start assist is not available. Contact your authorized dealer. See Auto Hold(page 199).Hill Start Assist Not Available
Keys and Intelligent Access
ActionMessage
Displayed as a reminder to press the brake while starting the vehicle.To START Press Brake
Displayed if the key is not detected by the system. See Using Adaptive Cruise Control (page223).No Key Detected
Displayed when the start/stop button is pressed to shut off the engine and an Intelligent Accesskey is not detected inside the vehicle.Restart Now or Key is Needed
Displayed when the vehicle is in the run ignition state.Run Power Active
128
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays
The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is running but isnot moving.
•On: All electrical circuits are operationaland the warning lamps and indicatorsilluminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle. The engine maynot start when the vehicle starts.
•Press the brake pedal, and then pressthe button until the vehicle starts. Anindicator light on the buttonilluminates when the ignition is onand when the vehicle starts.
STARTING A HYBRID ELECTRIC
VEHICLE SYSTEM
When the engine starts for the first time onyour drive, the idle speed increases, thishelps to warm up the engine. If the engineidle speed does not slow down automatically,have your vehicle checked by an authorizeddealer.
Note: You can crank the engine for a totalof 60 seconds without the engine startingbefore the starting system temporarilydisables. The 60 seconds does not have tobe all at once. For example, if you crank theengine three times for 20 seconds each time,without the engine starting, you reached the60-second time limit. A message appearsin the information display alerting you thatyou exceeded the cranking time. Youcannot attempt to start the engine for atleast 15 minutes.
Note: After 15 minutes, you are limited to a15-second engine cranking time. You needto wait 60 minutes before you can crank theengine for 60 seconds again.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps and electricalaccessories are off.
•Make sure the parking brake is on.
•Put the transmission in P.
Note:Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the button.
Note:The green ready indicator illuminatesletting you know that your vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart when your vehicle starts. See HybridVehicle Operation (page 171).
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do thefollowing:
167
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the Engine
1. Remove the rubber covering (A) in thecupholder. With the buttons facingupward and the unlock button facing thefront of your vehicle, place the firstintelligent access key into the backupslot (B).
2. With the key in this position, press thebrake pedal, then the START button toswitch the ignition on and start yourvehicle.
Fast Restart
The fast restart feature allows you to restartyour vehicle within 20 seconds of switchingit off, even if it does not detect a validpassive key.
Within 20 seconds of switching your vehicleoff, press the brake pedal and press thebutton. After 20 seconds, you can no longerstart your vehicle if it does not detect a validpassive key.
Once your vehicle starts, it remains runninguntil you press the button, even if yourvehicle does not detect a valid passive key.If you open and close a door while yourvehicle is running, the system searches fora valid passive key. You cannot start yourvehicle if the system does not detect a validpassive key within 20 seconds.
Automatic Shutdown
This feature automatically shuts down yourvehicle if it has been idling for an extendedperiod. The ignition also turns off in order tosave battery power. Before your vehicleshuts down, a message appears in theinformation display showing a timer counting
down from 30 seconds. If you do notintervene within 30 seconds, your vehicleshuts down. Another message appears inthe information display to inform you thatyour vehicle has shut down in order to savefuel. Start your vehicle as you normally do.
Automatic Shutdown Override
Note:You cannot permanently switch off theautomatic shutdown feature. When youswitch it off temporarily, it turns on at thenext ignition cycle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
168
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the EngineE155835
•Interacting with your vehicle, for examplepressing the brake or accelerator pedal.
•You can temporarily switch off theshutdown feature any time the ignition ison (for the current ignition cycle only).Use the information display to do so. SeeInformation Displays (page 110).
•During the countdown before shutdown,you are prompted to press OK or RESET(depending on your type of informationdisplay) to temporarily switch the featureoff (for the current ignition cycle only).
Switching Off Your Vehicle When It IsStationary
1. Put the transmission in position P.
2. Press the button once.
3. Apply the parking brake.
Note:This switches off the ignition, allelectrical circuits, warning lamps andindicators.
Note:If your vehicle is left running for 30minutes without any interaction, itautomatically shuts down.
Switching Off Your Vehicle When It IsMoving
WARNING: Switching off the enginewhen your vehicle is still moving results in asignificant decrease in braking assistance.Higher effort is required to apply the brakesand to stop your vehicle. A significantdecrease in steering assistance could alsooccur. The steering does not lock, but highereffort could be required to steer your vehicle.When you switch the ignition off, someelectrical circuits, for example airbags, alsoturn off. If you unintentionally switch theignition off, shift into neutral (N) and restartthe engine.
1. Put the transmission in position N anduse the brakes to bring your vehicle to asafe stop.
2. When your vehicle has stopped, put thetransmission in position P.
3. Press and hold the button for onesecond, or press it three times within twoseconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods of time, werecommend that you do one of the following:
•Open the windows at least 1 in (3 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If Equipped)
WARNING: Failure to follow engineblock heater instructions could result inproperty damage or serious personal injury.
169
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the Engine
2. Locate the access door and remove theplastic cover.
3. Pull the outer cover off to expose theservice disconnect cover.
4. Slide the handle on the servicedisconnect outboard to the right.
5. Pull the handle toward you and removethe circuit from the vehicle to disable thehigh-voltage battery.
Reactivating the High-Voltage Battery
Note:If you have manually disconnectedyour high-voltage shut off circuit you willneed to reconnect the circuit before it canbe reactivated. The vehicle detects if theelectrical system is safe and thenreactivates.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts offpower from the high-voltage battery after acollision, or if your vehicle receives asubstantial physical jolt.
1. Press the START/STOP button to turnignition off.
2. Press the brake pedal and press theSTART/STOP button.
3. If your vehicle is not powered after thissequence, repeat steps 1 and 2 up to twomore times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with the START/STOPbutton.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
190
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
High Voltage BatteryE259344 E146133
•Turn the ignition off.
•Open the driver's door with your seat beltunlatched.
•Unlatching your seatbelt when thedriver's door is open.
If you turn the ignition off when your vehicleis moving, your vehicle first shifts into neutral(N) until it slows down enough to shift intopark (P) automatically.
Note:If you have waited an extended periodof time, (2-15 minutes) before starting yourvehicle, unlatching your safety belt doescause this feature to activate, even with thedriver's door closed.
Note:This feature may not work properly ifthe door ajar switch is malfunctioning. If yourdoor ajar indicator does not illuminate whenyou open the driver’s door or the indicatorilluminates with the driver’s door closed, seeyour authorized dealer.
Reverse (R)
With the transmission in reverse (R), yourvehicle moves backward. Always come to acomplete stop before shifting into and outof reverse (R).
Neutral (N)
Press the neutral (N) button to put yourvehicle in neutral. In neutral, your vehicle canstart and is free to roll. Hold the brake pedaldown when in this position.
Stay in Neutral mode
Stay in Neutral mode allows your vehicle tostay in neutral when you exit your vehicle.Your vehicle must be stationary to enter thismode.
To enter Stay in Neutral mode:
1.Press the neutral (N) button on the shifterassembly.
2. The message Select N Again to EnterStay in Neutral mode appears in theinformation display screen.
3. Press the neutral (N) button again toenter Stay in Neutral mode.
The message Stay in Neutral modeengaged appears in the instrument clusterwhen your vehicle has entered Stay inNeutral mode.
Note:During this mode the neutral (N) buttonflashes continuously and the instrumentcluster displays neutral as the selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode put yourvehicle in another gear. See the Putting theVehicle in Gear section for instructions onhow to do this.
Entering a Carwash
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage that may not be covered bywarranty.
Drive (D)
The normal driving position for the best fueleconomy.
193
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Transmission
This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km), whichever occurs first,powertrain warranty coverage period.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-800-387-9333.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in your walletfor quick reference.
In Canada, this card is found in the WarrantyGuide in the glove compartment of yourvehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsreview your warranty guide, contact yourdealer, call us in Canada at 1-800-387-9333,or visit our website atwww.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart. Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note:In the event that your vehicle does notrestart after your third attempt, contact aqualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
263
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside Emergencies
Protected ComponentFuse RatingFuse or Relay Number
Datalink/Gateway module.10A215
Decklid release.15A116
Not used (spare).5A217
Push button start/stop.5A218
Extended power module.7.5A219
Adaptive headlamps.7.5A220
Humidity and in-car temperature.5A221
Pedestrian sounder (spare).5A222
Delayed accessory (power inverter, moonroof, all smartwindow, driver window switch pack).10A123
Rear sunshade.Panoramic roof.
Central lock/unlock.20A124
Driver door (window, mirror).30A125
293
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuses