Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording...............................................10
Perchlorate.......................................................12
Lincoln Automotive Financial Services..........................................................................12
Replacement Parts Recommendation..........................................................................13
Special Notices...............................................13
Mobile Communications Equipment.........14
Export Unique Options..................................14
Environment
Protecting the Environment.........................16
At a Glance
Instrument Panel Overview..........................17
Child Safety
General Information.......................................19
Installing Child Restraints.............................21
Booster Seats.................................................30
Child Restraint Positioning..........................33
Child Safety Locks.........................................35
Seatbelts
Principle of Operation...................................37
Fastening the Seatbelts...............................38
Seatbelt Height Adjustment.........................41
Seatbelt Warning Lamp and IndicatorChime...........................................................42
Seatbelt Reminder.........................................43
Child Restraint and Seatbelt Maintenance.........................................................................44
Seatbelt Extension........................................45
Personal Safety System™
Personal Safety System™.............................46
Supplementary Restraints System
Principle of Operation...................................47
Driver and Passenger Airbags...................48
Front Passenger Sensing System.............50
Side Airbags...................................................52
Driver and Passenger Knee Airbags........53
Safety Canopy™..............................................53
Crash Sensors and Airbag Indicator........55
Airbag Disposal..............................................56
Keys and Remote Controls
General Information on Radio Frequencies.........................................................................57
Remote Control..............................................58
Replacing a Lost Key or Remote Control..........................................................................61
MyKey™
Principle of Operation..................................62
Creating a MyKey..........................................63
Clearing All MyKeys......................................64
Checking MyKey System Status................64
Using MyKey With Remote Start Systems........................................................................65
MyKey Troubleshooting...............................65
Doors and Locks
Locking and Unlocking.................................67
Power Decklid..................................................71
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Keyless Entry...................................................73
Interior Luggage Compartment Release.........................................................................75
Security
Passive Anti-Theft System...........................77
Anti-Theft Alarm.............................................78
Steering Wheel
Adjusting the Steering Wheel....................80
Audio Control..................................................81
Voice Control...................................................81
Cruise Control................................................82
Information Display Control........................82
Heated Steering Wheel...............................82
Wipers and Washers
Windshield Wipers........................................83
Autowipers......................................................84
Windshield Washers.....................................85
Lighting
General Information......................................86
Lighting Control.............................................86
Autolamps........................................................87
Instrument Lighting Dimmer.......................88
Headlamp Exit Delay....................................88
Daytime Running Lamps..............................88
Automatic High Beam Control...................89
Adaptive Headlamps....................................90
Direction Indicators........................................91
Welcome Lighting...........................................91
Interior Lamps.................................................92
Ambient Lighting...........................................93
Windows and Mirrors
Power Windows.............................................94
Global Opening and Closing......................95
Exterior Mirrors...............................................95
Interior Mirror..................................................98
Sun Visors.......................................................99
Sun Shades.....................................................99
Moonroof.........................................................99
Instrument Cluster
Gauges...........................................................102
Warning Lamps and Indicators.................104
Audible Warnings and Indicators.............109
Information Displays
General Information.....................................110
Information Messages.................................121
Climate Control
Automatic Climate Control..........................141
Hints on Controlling the Interior Climate.......................................................................143
Heated Windshield......................................144
Heated Rear Window..................................144
Heated Exterior Mirrors..............................144
Cabin Air Filter..............................................144
Remote Start..................................................145
Seats
Sitting in the Correct Position...................146
Head Restraints.............................................147
Power Seats...................................................148
Memory Function.........................................152
Rear Seats......................................................153
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Heated Seats.................................................154
Climate Controlled Seats...........................155
Rear Seat Armrest........................................156
Universal Garage Door Opener
Universal Garage Door Opener...............158
Auxiliary Power Points
Auxiliary Power Points................................163
Storage Compartments
Center Console............................................165
Overhead Console......................................165
Starting and Stopping the Engine
General Information....................................166
Keyless Starting............................................166
Starting a Hybrid Electric Vehicle System.......................................................................167
Engine Block Heater...................................169
Unique Driving Characteristics
Hybrid Vehicle Operation............................171
EcoSelect........................................................173
Hybrid Vehicle Frequently AskedQuestions...................................................174
Fuel and Refueling
Safety Precautions.......................................177
Fuel Quality....................................................177
Fuel Filler Funnel Location.........................179
Running Out of Fuel.....................................179
Refueling........................................................180
Fuel Consumption........................................183
Engine Emission Control
Emission Law.................................................185
Catalytic Converter......................................186
High Voltage Battery
General Information....................................189
High Voltage Battery Cut-Off Switch......190
Transmission
Automatic Transmission..............................191
Brakes
General Information....................................196
Hints on Driving With Anti-Lock Brakes.......................................................................197
Electric Parking Brake.................................197
Auto Hold.......................................................199
Traction Control
Principle of Operation................................202
Using Traction Control...............................202
Stability Control
Principle of Operation................................203
Using Stability Control...............................204
Parking Aids
Principle of Operation................................206
Rear Parking Aid.........................................206
Front Parking Aid........................................207
Side Sensing System.................................208
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
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Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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•You are required by law to properly usesafety seats for infants and toddlers inthe United States and Canada.
•Many states and provinces require thatsmall children use approved boosterseats until they reach age eight, a heightof 4 feet 9 inches (1.45 meters) tall, or80 lb (36 kg). Check your local and stateor provincial laws for specificrequirements about the safety of childrenin your vehicle.
•When possible, always properly restrainchildren 12 years of age and under in arear seating position of your vehicle.Accident statistics suggest that childrenare safer when properly restrained in therear seating positions than in a frontseating position. See Front PassengerSensing System (page 50).
INSTALLING CHILD RESTRAINTS
Child Seats
Use a child safety seat (sometimes called aninfant carrier, convertible seat, or toddlerseat) for infants, toddlers, or childrenweighing 40 lb (18 kg) or less (generally agefour or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a rearwardfacing child restraint in front of an activeairbag. Failure to follow this instruction couldresult in personal injury or death.
WARNING: Properly secure children12 years old and under in a rear seatingposition whenever possible. If you are unableto properly secure all children in a rearseating position, properly secure the largestchild on the front seat. If you must use aforward facing child restraint on the frontseat, move the seat as far back as possible.Failure to follow these instructions couldresult in personal injury or death.
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3. While holding the shoulder and lap beltportions together, route the tonguethrough the child restraint according tothe child restraint manufacturer'sinstructions. Be sure the belt webbing isnot twisted.
4. Insert the belt tongue into the properbuckle (the buckle closest to the directionthe tongue is coming from) for thatseating position until you hear a snap andfeel the latch engage. Make sure thetongue is latched securely by pulling onit.
5. To put the retractor in the automaticlocking mode, grasp the shoulder portionof the belt and pull downward until youpull all of the belt out.
Note:The automatic locking mode isavailable on the front passenger and rearseats.
6.Allow the belt to retract to remove slack.The belt clicks as it retracts to indicate itis in the automatic locking mode.
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4. Insert the belt tongue into the properbuckle (the buckle closest to the directionthe tongue is coming from) for thatseating position until you hear a snap andfeel the latch engage. Make sure thetongue is latched securely by pulling onit.
5. To put the retractor in the automaticlocking mode, grasp the lap portion ofthe inflatable seatbelt and pull upwarduntil you pull all of the belt out.
Note:The automatic locking mode isavailable on the front passenger and rearseats.
Note:Unlike the standard seatbelt, theinflatable seatbelt's unique lap portion locksthe child restraint for installation. The abilityfor the shoulder portion of the belt to movefreely is normal, even after the lap belt hasbeen put into the automatic locking mode.
Note:The lock-off device on some childrestraints may not accommodate theshoulder portion of the inflatable seatbelt.Follow all instructions provided by themanufacturer of the child restraint regardingthe necessary and proper use of the lock-offdevice. In some instances, these deviceshave been provided only for use in vehicleswith seatbelt systems that would otherwiserequire a locking clip.
6.Allow the belt to retract to remove slack.The belt clicks as it retracts to indicate itis in the automatic locking mode.
7.Try to pull the belt out of the retractor tomake sure the retractor is in theautomatic locking mode (you should notbe able to pull more belt out). If theretractor is not locked, unbuckle the beltand repeat Steps 5 and 6.
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The LATCH system is composed of threevehicle anchor points: two lower anchorswhere the seat backrest and seat cushionmeet (called the seat bight) and one toptether anchor behind that seating position.
LATCH compatible child safety seats havetwo rigid or webbing mounted attachmentsthat connect to the two lower anchors at theLATCH equipped seating positions in yourvehicle. This type of attachment methodeliminates the need to use seatbelts to attachthe child restraint. However, you can still usethe seatbelt to attach the child restraint. Forforward-facing child restraints, the top tetherstrap must also be attached to the propertop tether anchor if a top tether strap hasbeen provided with your child restraint.
Your vehicle has LATCH lower anchors forchild restraint installation at the seatingpositions marked with the child restraintsymbol.
The LATCH anchors are at the rear sectionof the rear seat between the cushion andseat backrest below the symbols as shown.Follow the child restraint manufacturer'sinstructions to properly install a child restraintwith LATCH attachments. Follow theinstructions on attaching child safety seatswith tether straps.
Attach LATCH lower attachments of the childrestraint only to the anchors shown.
Use of Inboard Lower Anchors from theOutboard Seating Positions (Center SeatingUse)
WARNING: The standardized spacingfor LATCH lower anchors is 11 in (280 mm)center to center. Do not use LATCH loweranchors for the center seating positionunless the child restraint manufacturer'sinstructions permit and specify using anchorsspaced at least as far apart as those in thisvehicle.
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