
TOWING A TRAILER
WARNING: Do not exceed theGVWR or the GAWR specified on thecertification label.
WARNING: Towing trailersbeyond the maximum recommendedgross trailer weight exceeds the limitof your vehicle and could result inengine damage, transmission damage,structural damage, loss of vehiclecontrol, vehicle rollover and personalinjury.
Note:Your vehicle may have electricalitems, such as fuses or relays, relatedto towing. See Fuses (page 262).
Your vehicle's load capacity designationis by weight, not by volume, so youcannot necessarily use all availablespace when loading a vehicle or trailer.
Towing a trailer places an extra load onyour vehicle's engine, transmission, axle,brakes, tires and suspension. Inspectthese components periodically during,and after, any towing operation.
Load Placement
To help minimize how trailer movementaffects your vehicle when driving:
•Load the heaviest items closest tothe trailer floor.
•Load the heaviest items centeredbetween the left and right side trailertires.
•Load the heaviest items above thetrailer axles or just slightly forwardtoward the trailer tongue. Do notallow the final trailer tongue weightto go above or below 10-15% of theloaded trailer weight.
•Select a ball mount with the correctrise or drop. When both the loadedvehicle and trailer are connected, thetrailer frame should be level, orslightly angled down toward yourvehicle, when viewed from the side.
When driving with a trailer or payload, aslight takeoff vibration or shudder maybe present due to the increased payloadweight. Additional information regardingproper trailer loading and setting yourvehicle up for towing is located in theLoad Carrying chapter. See Load Limit(page 232).
You can also find information in the RV& Trailer Towing Guide available at yourauthorized dealer, or online.
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Towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program.This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies

1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Remove your foot from the brake pedaland press START/STOP to switch offyour vehicle.
4. You can attempt to start the vehicle bypressing the brake pedal andSTART/STOP, or press START/STOPwithout pressing the brake pedal.
JUMP STARTING THE VEHICLE
WARNING: Batteries normallyproduce explosive gases which can causepersonal injury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
WARNING: Keep batteries out ofreach of children. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flush immediatelywith water for a minimum of 15 minutes andget prompt medical attention. If acid isswallowed, call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure the twovehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not attach the cablesto fuel lines, engine rocker covers, theintake manifold or electrical componentsas grounding points. Stay clear of movingparts. To avoid reverse polarityconnections, make sure that you correctlyidentify the positive (+) and negative (-)terminals on both the disabled and boostervehicles before connecting the cables.
WARNING: Do not attach the end ofthe positive cable to the studs or L-shapedeyelet located above the positive (+)terminal of your vehicle’s battery. Highcurrent may flow through and causedamage to the fuses.
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Roadside Emergencies

In the CAMVAP program, impartial third-partyarbitrators conduct hearings at mutuallyconvenient times and places in an informalenvironment. These impartial arbitratorsreview the positions of the parties, makedecisions and, when appropriate, renderawards to resolve disputes. CAMVAPdecisions are fast, fair, and final as thearbitrator’s award is binding on both you andFord of Canada.
CAMVAP services are available in allCanadian territories and provinces. For moreinformation, without charge or obligation, callyour CAMVAP Provincial Administratordirectly at 1-800-207-0685 or visitwww.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleaded fuelor petrol/gas engines or the proper sulfurfuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contact ourCustomer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damage theeffectiveness of your emission control systemand may cause engine knocking or seriousengine damage. Ford Motor Company orFord of Canada is not responsible for anydamage caused by use of improper fuel.Using improper fuels may also result indifficulty importing your vehicle back into theUnited States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islands and/orPuerto Rico, Central America, the Caribbean,and Israel and the Middle East, contact thenearest authorized dealer. If the authorizeddealer cannot help you, contact thecorresponding Ford Customer AssistanceCenter:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance

If you buy your vehicle in North America andthen relocate to any of the above locations,register your vehicle identification number(VIN) and new address with Ford GlobalTrade Services by emailing,[email protected].
If you are in another foreign country, contactthe nearest authorized dealer. In the eventyour inquiry is unresolved, communicate yourconcern with the dealership’s Sales Manager,Service Manager or Customer RelationsManager. If you require additional assistanceor clarification, please contact the respectiveCustomer Relationship Center as previouslylisted.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached bytheir website:
www.helminc.com
(Items in this catalog may be purchased bycredit card, check or money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtainedfrom your authorized dealer or by contactingHelm, Incorporated using the contactinformation listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall and
remedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
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Customer AssistanceE142557

WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting in personalinjury and damage to the vehicle or battery.Lift the battery with a battery carrier or withyour hands on opposite corners.
WARNING: Keep batteries out ofreach of children. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flush immediatelywith water for a minimum of 15 minutes andget prompt medical attention. If acid isswallowed, call a physician immediately.
WARNING: Battery posts, terminalsand related accessories contain lead andlead compounds. Wash hands afterhandling.
WARNING: For vehicles withAuto-Start-Stop the battery requirement isdifferent. You must replace the battery withone of exactly the same specification.
Your vehicle is fitted with a Motorcraftmaintenance-free battery which normallydoes not require additional water.
When a battery replacement is required, youmust use a recommended replacementbattery that matches the electricalrequirements of the vehicle.
Note:If your vehicle has a battery cover,after cleaning or replacing the battery, makesure you reinstall it.
Note:See an authorized dealer for batteryaccess, testing, or replacement.
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings are maintainedby power from the battery. Some enginecomputer settings, like the idle trim and fueltrim strategy, optimize the driveability andperformance of the engine. The clock andradio station presets are also maintained inmemory by power from the low-voltagebattery. These settings are erased when atechnician disconnects and connects thelow-voltage battery.
To restore the settings, do the following:
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Maintenance

•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung up ordamaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung up ordamaging underbody components. Allother things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, Sport utility vehicles and trucksoften have a higher center of gravity and agreater difference in center of gravitybetween the loaded and unloaded condition.These differences that make your vehicle soversatile also make it handle differently thanan ordinary passenger car.
TIRE CARE
Information About Uniform Tire QualityGrading
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Wheels and TiresE168583 E142542

the material of the tire to degenerateand reduce tire life, and excessivetemperature can lead to sudden tirefailure. The grade C corresponds to alevel of performance which allpassenger car tires must meet under theFederal Motor Vehicle Safety StandardNo. 139. Grades B and A representhigher levels of performance on thelaboratory test wheel than the minimumrequired by law.
Glossary of Tire Terminology
*Tire label: A label showing the originalequipment tire sizes, recommendedinflation pressure and the maximumweight the vehicle can carry.
*Tire Identification Number (TIN): A
number on the sidewall of each tireproviding information about the tirebrand and manufacturing plant, tire sizeand date of manufacture. Also referredto as DOT code.
*Inflation pressure: A measure of theamount of air in a tire.
*Standard load: A class of P-metric orMetric tires designed to carry amaximum load at set pressure. Forexample: For P-metric tires 35 psi(2.4 bar) and for Metric tires 36 psi(2.5 bar). Increasing the inflationpressure beyond this pressure will notincrease the tire’s load carryingcapability.
*Extra load: A class of P-metric or Metrictires designed to carry a heaviermaximum load at 42 psi (2.9 bar).Increasing the inflation pressure beyondthis pressure will not increase the tire’sload carrying capability.
*kPa: Kilopascal, a metric unit of airpressure.
*PSI: Pounds per square inch, a standard
unit of air pressure.
*Cold tire pressure: The tire pressurewhen the vehicle has been stationaryand out of direct sunlight for an hour ormore and prior to the vehicle beingdriven for 1 mi (1.6 km).
*Recommended inflation pressure: Thecold inflation pressure found on theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver's seating position), or Tire Labellocated on the B-Pillar or the edge of thedriver door.
* B-pillar: The structural member at theside of the vehicle behind the front door.
*Bead area of the tire: Area of the tirenext to the rim.
* Sidewall of the tire: Area between thebead area and the tread.
*Tread area of the tire: Area of theperimeter of the tire that contacts the
road when mounted on the vehicle.
*Rim: The metal support (wheel) for atire or a tire and tube assembly uponwhich the tire beads are seated.
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Wheels and Tires