Website
www.syncmyride.ca
Website
www.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.The audio control settings on your cellphone may be affecting SYNC 3performance.
There is background noiseduring a phone call.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.During a call, I can hear theother person but theycannot hear me.Make sure that the microphone for SYNC 3 is not set to off. Look forthe microphone icon on the phone screen.
To restart your system, shut down the engine, open and close thedoor, and then lock the door and wait for 2-3 minutes. Make sure thatyour SYNC 3 screen is black and the lighted USB port is off.The system may need to be restarted.During a call, I cannot hearthe other person and theycannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is not able todownload my phonebook.
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.Possible cell phone malfunction.You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3
Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display).
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Scheduled Maintenance
System Lights, Messages and AudibleAlerts..................................................................231System Limitations..............................................231Using the Cross Traffic Alert System............228
Cruise Control..................................................83Principle of Operation........................................210
Cruise controlSee: Using Cruise Control................................210
Customer Assistance..................................260
D
Data Recording................................................10Comfort, Convenience and EntertainmentData.......................................................................12Event Data................................................................11Service Data............................................................10Services That Third Parties Provide..................12Services That We Provide...................................12Vehicles With a Modem.......................................12Vehicles With SYNC..............................................13
Daytime Running Lamps...............................90Type One - Conventional(Non-Configurable)...........................................91Type Two - Configurable......................................91
Digital Radio...................................................370HD Radio Reception and StationTroubleshooting..............................................371
Direction Indicators........................................92Doors and Locks.............................................65Drive Control..................................................237Lincoln Drive Control.........................................237
Driver Alert......................................................219PRINCIPLE OF OPERATION.............................219USING DRIVER ALERT......................................220
Driver and Passenger Airbags....................45Children and Airbags...........................................46Proper Driver and Front Passenger SeatingAdjustment.........................................................46
Driver Knee Airbag..........................................51Driving Aids....................................................219Driving Hints...................................................251Driving Through Water................................251DRLSee: Daytime Running Lamps...........................90
E
Economical Driving.......................................251Electric Parking Brake..................................189Applying the electric parking brake...............189Applying the electric parking brake when thevehicle is moving............................................190Battery With No Charge.....................................191Releasing the electric parking brake.............190
Electromagnetic Compatibility...................519
Emission Law..................................................173Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..............174Tampering With a Noise Control System......173
End User License Agreement...................524VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................524
Engine Block Heater.....................................161Using the Engine Block Heater........................161
Engine Coolant Check................................292Adding Engine Coolant....................................293Checking the Engine Coolant.........................292Recycled Engine Coolant.................................294Severe Climates.................................................294What You Should Know About Fail-SafeCooling.............................................................294
Engine Emission Control.............................173Engine ImmobilizerSee: Passive Anti-Theft System.........................77
Engine Oil Check.........................................290Adding Engine Oil...............................................291
Engine Oil Dipstick......................................290Engine Specifications - 2.0L......................344Drivebelt Routing................................................344
Engine Specifications - 2.3L......................345Drivebelt Routing................................................345
Entertainment................................................406AM/FM Radio.......................................................409
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index
Apps.......................................................................420Bluetooth Stereo or USB...................................418CD (If equipped)...................................................417HD Radio™ Information (If Available)...............413SiriusXM® Satellite Radio (If Activated).........409Sources.................................................................408Supported Media Players, Formats andMetadata Information...................................420USB Ports.............................................................420
Environment......................................................17EPBSee: Electric Parking Brake..............................189
Essential Towing Checks............................248Before Towing a Trailer.....................................249Hitches..................................................................248Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................249Safety Chains......................................................248Trailer Brakes.......................................................248Trailer Lamps.......................................................248When Towing a Trailer.......................................249
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................16Exterior Mirrors................................................96Auto-Dimming Feature........................................98Auto-Folding Mirrors............................................97Blind Spot Monitor................................................99
Fold-Away Exterior Mirrors.................................97Heated Exterior Mirrors.......................................98Integrated Blind Spot Mirrors............................98Lincoln Welcome Mat..........................................98Memory Mirrors.....................................................98Power Exterior Mirrors.........................................96Signal Indicator Mirrors.......................................98
F
Fastening the Seatbelts................................35How to Extract Seatbelts in the RearOutermost Positions........................................38Seatbelt Locking Modes.....................................36Using a Sliding Clip..............................................36Using Seatbelts During Pregnancy..................36
Flat TireSee: Changing a Road Wheel.........................336
Floor Mats......................................................252Front Parking Aid..........................................199Front Passenger Sensing System...............47Fuel and Refueling........................................166Fuel Consumption.........................................172Advertised Capacity...........................................172Fuel Economy.......................................................172
Fuel Filler Funnel Location..........................167Fuel Filter........................................................297
Fuel Quality.....................................................166Choosing the Right Fuel....................................166
Fuel Shutoff...................................................255Fuses...............................................................268Fuse Specification Chart............................268Passenger Compartment Fuse Box...............275Power Distribution Box.....................................268Pre-Fuse Box.......................................................268Rear Cargo Fuse Box........................................280
G
Garage Door OpenerSee: Universal Garage Door Opener.............149
Gauges............................................................102Engine Coolant Temperature Gauge.............103Fuel Gauge...........................................................103Information Display.............................................103
GearboxSee: Transmission................................................177
General Information on RadioFrequencies..................................................55Intelligent Access.................................................55
General Maintenance Information...........487Multi-Point Inspection.......................................490Owner Checks and Services...........................488Protecting Your Investment..............................487Why Maintain Your Vehicle?.............................487
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index
Why Maintain Your Vehicle at YourDealership?......................................................487
Getting Assistance Outside the U.S. andCanada.........................................................264Getting the Services You Need................260Away From Home..............................................260
Global Opening and Closing.......................96Closing the Windows...........................................96Opening the Windows.........................................96
H
Hazard Flashers...........................................255Headlamp AdjustingSee: Adjusting the Headlamps.......................300
Headlamp Exit Delay.....................................90Headlamp RemovalSee: Removing a Headlamp.............................301
HeadrestSee: Head Restraints..........................................138
Head Restraints.............................................138Adjusting the Head Restraint...........................139
Heated Exterior Mirrors...............................135Heated Rear Window...................................135Heated Seats..................................................145Front Seats............................................................145Rear Seats.............................................................146
Heated Steering Wheel.................................83
Heated Windshield.......................................135Windshield Wiper De-Icer.................................135
HeatingSee: Climate Control..........................................132
Hill Start Assist................................................191Switching the System On and Off...................192Using Hill Start Assist.........................................192
Hints on Controlling the InteriorClimate..........................................................134Defogging the Side Windows in ColdWeather.............................................................135General Hints........................................................134Quickly Cooling the Interior..............................135Quickly Heating the Interior.............................135Recommended Settings for Cooling..............135Recommended Settings for Heating..............135
Hints on Driving With Anti-LockBrakes...........................................................189Home Screen................................................394Hood LockSee: Opening and Closing the Hood............287
I
In California (U.S. Only)................................261Information Display Control.........................83Information Displays.....................................108General Information............................................108
Information Messages...................................113Active Park.............................................................113Adaptive Cruise Control.....................................114AdvanceTrac™........................................................115Airbag......................................................................115Alarm.......................................................................115All-Wheel Drive.....................................................116Automatic Engine Shutdown.............................116Auto Start-Stop......................................................117Battery and Charging System...........................118Blind Spot Information and Cross Traffic AlertSystem................................................................119Collision Warning System..................................119Doors and Locks.................................................120Driver Alert............................................................120Fuel..........................................................................121Hill Start Assist......................................................121Keys and Intelligent Access...............................121Lane Keeping System........................................122Maintenance.........................................................123MyKey.....................................................................124Park Aid..................................................................125Park Brake.............................................................125Power Steering....................................................126Remote Start.........................................................127Seats.......................................................................127Starting System ...................................................127Tire Pressure Monitoring System....................128
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index
Traction Control...................................................128Trailer......................................................................129Transmission.........................................................129
Installing Child Restraints.............................22Child Restraints.....................................................22Using Lap and Shoulder Belts...........................22Using Lower Anchors and Tethers forCHildren (LATCH).............................................25Using Tether Straps..............................................27
Instrument Cluster........................................102Instrument Lighting Dimmer........................90Instrument Panel Overview...........................18Interior Lamps..................................................93Front Interior Lamp...............................................93Rear Interior Lamp................................................94
Interior Mirror...................................................99Auto-Dimming Mirror...........................................99
Introduction.........................................................7
J
Jump Starting the Vehicle..........................256To Connect the Booster Cables.....................257To Start the Engine............................................258
K
Keyless Entry....................................................70SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................70
Keyless Starting.............................................157Ignition Modes......................................................157
Keys and Remote Controls..........................55
L
Lane Keeping System..................................221Switching the System On and Off..................222
Liftgate...............................................................73Lighting Control...............................................88Flashing the Headlamp High Beam.................89Headlamp High Beam.........................................89
Lighting..............................................................88General Information.............................................88
Lincoln Automotive Financial Services......14Lincoln Protect..............................................484Lincoln Protect (CANADA ONLY)...................485Lincoln Protect Extended Service Plans (U.S.Only)..................................................................484
Load CarriersSee: Roof Racks and Load Carriers...............239
Load Carrying................................................239
Load Limit.......................................................240Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................244Vehicle Loading - with and without aTrailer................................................................240
Locking and Unlocking.................................65Activating Intelligent Access..............................67Autolock..................................................................68Autounlock.............................................................68Battery Saver.........................................................69Illuminated Entry...................................................69Illuminated Exit......................................................69Mechanical Key.....................................................66Opening a Rear Door from Inside.....................67Power Door Locks................................................65Remote Control.....................................................65Smart Unlocks........................................................67Welcome Lighting.................................................69
Luggage Covers...........................................239Lug NutsSee: Changing a Road Wheel.........................336
M
Maintenance..................................................287General Information...........................................287
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index
Memory Function..........................................143Easy Entry and Exit Feature..............................145Linking a PreSet Position to your RemoteControl or Intelligent Access Key...............144Saving a PreSet Position...................................144
Message CenterSee: Information Displays.................................108
MirrorsSee: Windows and Mirrors.................................95
Mobile Communications Equipment..........16Moonroof.........................................................100Bounce-Back.........................................................101Opening and Closing the Moonroof...............101Power Sunscreen.................................................101Venting the Moonroof.........................................101
Motorcraft Parts - 2.0L................................346Motorcraft Parts - 2.3L.................................347MyKey Troubleshooting................................63MyKey™..............................................................60Principle of Operation.........................................60
N
Navigation.......................................................431cityseeker.............................................................440Destination Mode...............................................432Map Mode.............................................................431Navigation Map Updates...................................441
Navigation Menu.................................................437SiriusXM Traffic and Travel Link.......................441SYNC AppLink....................................................440Waypoints.............................................................439
Normal Scheduled Maintenance..............491Intelligent Oil-Life Monitor™...............................491Maintenance Intervals.......................................493
O
Oil Change Indicator Reset........................291Oil CheckSee: Engine Oil Check......................................290
Opening and Closing the Hood...............287Opening the Hood.............................................287
Ordering Additional Owner'sLiterature.....................................................266Obtaining a French Owner’s Manual............266
Overhead Console.......................................156
P
Parking Aids....................................................198Principle of Operation........................................198
Passive Anti-Theft System............................77SecuriLock®............................................................77
PATSSee: Passive Anti-Theft System.........................77
Perchlorate........................................................13Personal Safety System™..............................43How Does the Personal Safety SystemWork?...................................................................43
Phone..............................................................423During a Phone Call...........................................428Making Calls.........................................................427Pairing Your Cell Phone for the FirstTime...................................................................423Phone Menu........................................................424Receiving Calls....................................................428Smartphone Connectivity.................................430Text Messaging...................................................429
Post-Crash Alert System............................258Power Door LocksSee: Locking and Unlocking..............................65
Power Liftgate..................................................73Hands-Free Feature.............................................76Obstacle Detection...............................................76Opening and Closing the Liftgate.....................73Setting the Liftgate Open Height......................75Stopping the Liftgate Movement......................75
Power Seats....................................................140Four-Way Power Lumbar...................................143Power Lumbar......................................................143
Power Windows..............................................95Accessory Delay...................................................96Bounce-Back..........................................................95
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index
Tire Care..........................................................318Glossary of Tire Terminology...........................319Information About Uniform Tire QualityGrading..............................................................318Information Contained on the TireSidewall............................................................320Temperature A B C..............................................319Traction AA A B C................................................318Treadwear.............................................................318
Tire Pressure Monitoring System.............332Changing Tires With a Tire PressureMonitoring System.........................................333Understanding Your Tire Pressure MonitoringSystem .............................................................334
TiresSee: Wheels and Tires.......................................315
Towing a Trailer.............................................245Load Placement..................................................245
Towing the Vehicle on Four Wheels.......250Emergency Towing............................................250Recreational Towing..........................................250
Towing.............................................................245Traction Control.............................................195Principle of Operation........................................195
Trailer Sway Control....................................246Transmission Code Designation..............349Transmission...................................................177Transporting the Vehicle............................258
Type Approvals.............................................554Radio Frequency Certification Logos for BlindSpot Information System.............................562Radio Frequency Certification Logos for MidRange Radar....................................................557Radio Frequency Certification Logos forPassive Anti-Theft System...........................558Radio Frequency Certification Logos for RadioTransceiver Module......................................560Radio Frequency Certification Logos for SYNC3.........................................................................563Radio Frequency Certification Logos for TirePressure Monitoring Sensor(s)...................554Radio Frequency Certification Logos forWireless Charging.........................................563
U
Under Hood Overview................................288Unique Driving Characteristics..................163Universal Garage Door Opener................149HomeLink Wireless Control System...............149
USB Port..........................................................376Using Adaptive Cruise Control...................211Automatic Cancellation......................................214Blocked Sensor...................................................216Canceling the Set Speed..................................214Changing the Set Speed...................................214
Detection Issues..................................................215Following a Vehicle.............................................212Hilly Condition Usage........................................215Overriding the Set Speed.................................214Resuming the Set Speed...................................214Setting the Adaptive Cruise Speed................212Setting the Gap Distance..................................213Switching Adaptive Cruise Control Off..........215Switching Adaptive Cruise Control On..........212Switching to Normal Cruise Control...............218System Not Available.........................................216
Using All-Wheel Drive..................................183Driving in Special Conditions With All-WheelDrive...................................................................183
Using Cruise Control....................................210Switching Cruise Control Off.............................211Switching Cruise Control On............................210
Using MyKey With Remote StartSystems..........................................................63Using Snow Chains.......................................331Using Stability Control..................................197Using Traction Control.................................195Switching the System Off..................................195System Indicator Lights and Messages.........195Using a Switch.....................................................195Using the Information Display Controls........195
Using Voice Recognition............................396Audio Voice Commands...................................398
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index