2019 LINCOLN MKC phone

Changing the 12V Battery.........................297
Checking the Wiper Blades.....................299
Changing the Wiper Blades.....................299
Adjusting the Headlamps.........................300
Removing a Headlamp...............................301
Changing a Bulb...........................................301
Changing the Engine Air Filter................302
Vehicle Care
General Information...................................305
Cleaning Products......................................305
Cleaning the Exterior.................................306
Waxing............................................................307
Cleaning the Engine...................................308
Cleaning the Windows and Wiper Blades......................................................................308
Cleaning the Interior..................................309
Cleaning the Instrument Panel andInstrument Cluster Lens..........................311
Cleaning Leather Seats...............................311
Repairing Minor Paint Damage.................312
Cleaning the Wheels...................................312
Vehicle Storage............................................313
Body Styling Kits...........................................314
Wheels and Tires
General Information.....................................315
Tire Care.........................................................318
Using Snow Chains......................................331
Tire Pressure Monitoring System............332
Changing a Road Wheel...........................336
Technical Specifications.............................341
Capacities and Specifications
Engine Specifications - 2.0L.....................344
Engine Specifications - 2.3L.....................345
Motorcraft Parts - 2.0L...............................346
Motorcraft Parts - 2.3L................................347
Vehicle Identification Number.................348
Vehicle Certification Label........................348
Transmission Code Designation.............349
Capacities and Specifications - 2.0L......350
Capacities and Specifications - 2.3L......356
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
Digital Radio.................................................370
Satellite Radio...............................................373
USB Port........................................................376
SYNC™ 3
General Information....................................377
Home Screen...............................................394
Using Voice Recognition...........................396
Entertainment...............................................406
Climate...........................................................420
Phone.............................................................423
Navigation......................................................431
Apps................................................................442
Settings..........................................................445
SYNC™ 3 Troubleshooting........................465
Accessories
Accessories..................................................482
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Table of Contents

To read data recorded by an event datarecorder, special equipment is required, andaccess to the vehicle or the event datarecorder is needed. In addition to the vehiclemanufacturer, other parties, such as lawenforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder.
Comfort, Convenience andEntertainment Data
Your vehicle has electronic control units thathave the ability to store data based on yourpersonalized settings. The data is storedlocally in the vehicle or on devices that youconnect to it, for example, a USB drive ordigital music player. You can delete some ofthis data and also choose whether to shareit through the services to which yousubscribe. See Settings (page 445).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit this datathrough a dedicated, protected connection.We only collect and use data to enable youruse of our services to which you havesubscribed, with your consent or wherepermitted by law. For additional information,see the terms and conditions of the servicesto which you have subscribed.
Services That Third Parties Provide
We recommend that you review the termsand conditions and data privacy informationfor any services to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Vehicles With a Modem
The modem has a SIM. The modemperiodically sends messages to stayconnected to the cell phone network. Thesemessages could include information thatidentifies your vehicle, the SIM and theelectronic serial number of the modem. Cellphone network service providers could haveaccess to additional information, for examplecell phone network tower identification.
Note:The modem continues to send thisinformation unless you have all added valueservices deactivated. Contact the FordCustomer Relationship Center. Refer to theregional Ford website for contactinformation.
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Introduction

Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on your devicethrough the system. See Apps (page 442).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes the vehicle identification number ofyour vehicle, the SYNC module serialnumber, odometer, enabled apps, usagestatistics and debugging information. Weretain it only as long as necessary to providethe service, to troubleshoot, for continuousimprovement and to offer you products andservices that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links to thatcell phone. The cell phone profile enablesmore mobile features and efficient operation.The profile contains, for example data fromyour phonebook, read and unread textmessages and call history, including historyof calls when your cell phone was notconnected to the system.
If you connect a media device, the systemcreates and retains a media device index ofsupported media content. The system alsorecords a short diagnostic log ofapproximately 10 minutes of all recent systemactivity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device. Ifyou no longer plan to use the system or yourvehicle, we recommend you use the masterreset function to erase the storedinformation. See Settings (page 445).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about our privacypolicy, see the regional Ford website.
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
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Introduction

For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual. Genuine Ford and Motorcraft partsmeet or exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish, structuralintegrity, corrosion protection and dentresistance. During vehicle development wevalidate that these parts deliver the intendedlevel of protection as a whole system. Agreat way to know for sure you are gettingthis level of protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Lincoln Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not be coveredby the Lincoln Warranty. For additionalinformation, refer to the terms and conditionsof the Lincoln Warranty.
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Introduction

Using Your Vehicle as an Ambulance
Do not use this vehicle as an ambulance.
Your vehicle does not have the FordAmbulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Using mobile communications equipment isbecoming increasingly important in theconduct of business and personal affairs. However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly in emergencysituations. Safety must be paramount whenusing mobile communications equipment toavoid negating these benefits. Mobilecommunication equipment includes, but isnot limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehiclemay be equipped with features and optionsthat are different from the features andoptions that are described in this Owner’sManual. A market unique supplement maybe supplied that complements this book. Byreferring to the market unique supplement,if provided, you can properly identify thosefeatures, recommendations and
specifications that are unique to your vehicle.This Owner’s Manual is written primarily forthe U.S. and Canadian Markets. Features orequipment listed as standard may bedifferent on units built for export. Refer tothis Owner’s Manual for all other requiredinformation and warnings.
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Introduction

Direction indicators. See DirectionIndicators (page 92). High beam.See Lighting Control (page 88).
A
Instrument cluster. See Gauges(page 102). See Warning Lampsand Indicators (page 103).
B
Wiper lever. See Wipers andWashers (page 84).C
Information and entertainmentdisplay. See SYNC™ 3 (page 377).D
Audio unit. See Audio Unit (page368).E
Hazard warning flasher switch.See Hazard Flashers (page 255).F
Parking aid switch. See ParkingAids (page 198).G
Heated rear window switch. SeeHeated Rear Window (page 135).H
Climate controls. See ClimateControl (page 132).I
Start button. See Keyless Starting(page 157).J
Entertainment, navigation andphone.K
Voice control. See Voice Control(page 82).L
Horn.M
Steering wheel adjustment. SeeAdjusting the Steering Wheel(page 80).
N
Cruise control switches. SeeUsing Cruise Control (page 210).O
Information display controls. SeeInformation Display Control (page83).
P
Parking brake. See ElectricParking Brake (page 189).Q
Lighting control. See LightingControl (page 88). InstrumentLighting Dimmer. See InstrumentLighting Dimmer (page 90).
R
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At a Glance

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCCRules and with Licence exempt RSSStandards of Industry Canada. Operation issubject to the following two conditions:
•This device may not cause harmfulinterference, and
•This device must accept any interferencereceived, including interference that maycause undesired operation.
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•weather conditions
•nearby radio towers
•structures around the vehicle
•other vehicles parked next to yourvehicle
Other short-distance radio transmitters, suchas amateur radios, medical equipment,wireless headphones, remote controls andalarm systems may operate on the samefrequency as your remote control. If othertransmitters are operating on thosefrequencies, you may not be able to use yourremote control. Using your remote controlnear some types of electronic equipment,such as USB devices, computers or cellphones can interfere with remote operation.Operating your remote control near metal ormetallic-finished purses, bags or clothing caninterfere with remote operation. You can lockand unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access
The system uses a radio frequency signal tocommunicate with your vehicle and authorizeyour vehicle to unlock when one of thefollowing conditions are met:
•You touch the inside of any exterior doorhandle within 3 ft (1 m) proximity of anintelligent access key.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interference ispresent in the area or if the transmitterbattery is low, you may need to mechanicallyunlock your door. You can use themechanical key blade in your intelligentaccess key to open the driver door in thissituation. See Remote Control (page 56).
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Keys and Remote Controls

Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from Inside
Pull the interior door handle twice to unlockand open a rear door. The first pull unlocksthe door and the second pull will unlatch thedoor.
Activating Intelligent Access
General Information
You can unlock and lock the vehicle withouttaking the keys out of your pocket or pursewhen your intelligent access key is within3 ft (1 m) of your vehicle. Intelligent accessuses a sensor on the back of the door handlefor unlocking and a separate sensor on theface of each door handle for locking.
The system will not function if:
•Your vehicle battery has no charge.
•The key battery has no charge.
•The key frequencies are jammed.
Note:The system may not function if thepassive key is close to metal objects orelectronic devices, for example keys or acell phone.
Note:If the system does not function, usethe key blade to lock and unlock yourvehicle. See Remote Control (page 56).
Unlocking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the unlock sensoron the back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful to not touch the locksensor at the same time or pulling the doorhandle too quickly. The intelligent accesssystem requires a brief delay to authenticateyour intelligent access key fob.
Locking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the outer doorhandle lock sensor for approximately onesecond to lock, being careful to not touchthe unlock sensor on the back of the doorhandle at the same time. After locking, youcan immediately pull on the door handle toconfirm locking occurred withoutinadvertently unlocking.
At the Liftgate
Press the exterior liftgate release buttoninside the top of the liftgate pull-cup handle.
Smart Unlocks
This feature helps to prevent you fromunintentionally locking your intelligent accesskey inside the passenger compartment orrear cargo area.
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Doors and LocksE248553 E248554