Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3
Memory Function..........................................143Easy Entry and Exit Feature..............................145Linking a PreSet Position to your RemoteControl or Intelligent Access Key...............144Saving a PreSet Position...................................144
Message CenterSee: Information Displays.................................108
MirrorsSee: Windows and Mirrors.................................95
Mobile Communications Equipment..........16Moonroof.........................................................100Bounce-Back.........................................................101Opening and Closing the Moonroof...............101Power Sunscreen.................................................101Venting the Moonroof.........................................101
Motorcraft Parts - 2.0L................................346Motorcraft Parts - 2.3L.................................347MyKey Troubleshooting................................63MyKey™..............................................................60Principle of Operation.........................................60
N
Navigation.......................................................431cityseeker.............................................................440Destination Mode...............................................432Map Mode.............................................................431Navigation Map Updates...................................441
Navigation Menu.................................................437SiriusXM Traffic and Travel Link.......................441SYNC AppLink....................................................440Waypoints.............................................................439
Normal Scheduled Maintenance..............491Intelligent Oil-Life Monitor™...............................491Maintenance Intervals.......................................493
O
Oil Change Indicator Reset........................291Oil CheckSee: Engine Oil Check......................................290
Opening and Closing the Hood...............287Opening the Hood.............................................287
Ordering Additional Owner'sLiterature.....................................................266Obtaining a French Owner’s Manual............266
Overhead Console.......................................156
P
Parking Aids....................................................198Principle of Operation........................................198
Passive Anti-Theft System............................77SecuriLock®............................................................77
PATSSee: Passive Anti-Theft System.........................77
Perchlorate........................................................13Personal Safety System™..............................43How Does the Personal Safety SystemWork?...................................................................43
Phone..............................................................423During a Phone Call...........................................428Making Calls.........................................................427Pairing Your Cell Phone for the FirstTime...................................................................423Phone Menu........................................................424Receiving Calls....................................................428Smartphone Connectivity.................................430Text Messaging...................................................429
Post-Crash Alert System............................258Power Door LocksSee: Locking and Unlocking..............................65
Power Liftgate..................................................73Hands-Free Feature.............................................76Obstacle Detection...............................................76Opening and Closing the Liftgate.....................73Setting the Liftgate Open Height......................75Stopping the Liftgate Movement......................75
Power Seats....................................................140Four-Way Power Lumbar...................................143Power Lumbar......................................................143
Power Windows..............................................95Accessory Delay...................................................96Bounce-Back..........................................................95
572
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index
