Changing the 12V Battery.........................297
Checking the Wiper Blades.....................299
Changing the Wiper Blades.....................299
Adjusting the Headlamps.........................300
Removing a Headlamp...............................301
Changing a Bulb...........................................301
Changing the Engine Air Filter................302
Vehicle Care
General Information...................................305
Cleaning Products......................................305
Cleaning the Exterior.................................306
Waxing............................................................307
Cleaning the Engine...................................308
Cleaning the Windows and Wiper Blades......................................................................308
Cleaning the Interior..................................309
Cleaning the Instrument Panel andInstrument Cluster Lens..........................311
Cleaning Leather Seats...............................311
Repairing Minor Paint Damage.................312
Cleaning the Wheels...................................312
Vehicle Storage............................................313
Body Styling Kits...........................................314
Wheels and Tires
General Information.....................................315
Tire Care.........................................................318
Using Snow Chains......................................331
Tire Pressure Monitoring System............332
Changing a Road Wheel...........................336
Technical Specifications.............................341
Capacities and Specifications
Engine Specifications - 2.0L.....................344
Engine Specifications - 2.3L.....................345
Motorcraft Parts - 2.0L...............................346
Motorcraft Parts - 2.3L................................347
Vehicle Identification Number.................348
Vehicle Certification Label........................348
Transmission Code Designation.............349
Capacities and Specifications - 2.0L......350
Capacities and Specifications - 2.3L......356
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
Digital Radio.................................................370
Satellite Radio...............................................373
USB Port........................................................376
SYNC™ 3
General Information....................................377
Home Screen...............................................394
Using Voice Recognition...........................396
Entertainment...............................................406
Climate...........................................................420
Phone.............................................................423
Navigation......................................................431
Apps................................................................442
Settings..........................................................445
SYNC™ 3 Troubleshooting........................465
Accessories
Accessories..................................................482
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Table of Contents
Type One - Conventional (Non-Configurable)
The daytime running lamps turn on when:
1. Switching the ignition on.
2. The transmission is not in park (P) forvehicles with automatic transmissions, orreleasing the parking brake for vehicleswith manual transmissions.
3. The lighting control is in the off, parkinglamp or autolamps positions.
4. The headlamps are off.
Type Two - Configurable
Switch the daytime running lamps on or offusing the information display. SeeInformation Displays (page 108).
The daytime running lamps turn on when:
1. The lamps are on in the informationdisplay.
2. Switching the ignition on.
3. The transmission is not in park (P) forvehicles with automatic transmissions, orreleasing the parking brake for vehicleswith manual transmissions.
4. The lighting control is in the autolampsposition.
5. The headlamps are off.
The other lighting control switch positionsdo not turn on the daytime running lamps.
If the daytime running lamps are off in theinformation display, the lamps stay off in allswitch positions.
AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
WARNING: The system does notrelieve you of your responsibility to drive withdue care and attention. You may need tooverride the system if it does not turn thehigh beams on or off.
The system turns on high beams if it is darkenough and no other traffic is present. If itdetects an approaching vehicle’s headlampsor tail lamps, or street lighting ahead, thesystem turns off high beams before they candistract other road users. Low beams remainon.
Note:The system may not operate properlyif the sensor is blocked. Keep the windshieldfree from obstruction or damage.
Note:The system may not operate properlyin cold or inclement conditions. You canswitch on the high beams by overriding thesystem.
Note:If the system detects a blockage, forexample bird droppings, bug splatter, snowor ice, the system goes into low beam modeuntil you clear the blockage. A message mayappear in the information display if thecamera is blocked.
Note:Using much larger tires or equippingvehicle accessories such as snowplows canmodify your vehicle's ride height anddegrade automatic high beam controlperformance.
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Lighting
Tire Pressure Monitoring System
ActionMessage
One or more tires on your vehicle has low tire pressure. See Tire Pressure Monitoring System(page 332).Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If the warning stays on or continues tocome on, contact an authorized dealer. See Tire Pressure Monitoring System (page 332).Tire Pressure Monitor Fault
A tire pressure sensor is malfunctioning or your spare tire is in use. See Tire Pressure MonitoringSystem (page 332). If the warning stays on or continues to come on, contact an authorized dealeras soon as possible.
Tire Pressure Sensor Fault
Traction Control
ActionMessage
The status of the traction control system after you switch it off.Traction Control Off
The status of the traction control system after you switch it on.Traction Control On
A spinout has occurred and the hazards are on.Spinout Detected Hazards Activated
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Information Displays
6.Your vehicle will remain in Stay in Neutralmode for wrecker towing purposes orcan be shifted to the desired gear anddriven (if possible).
7. Release the parking brake.
Automatic Transmission AdaptiveLearning
This feature increases durability and providesconsistent shift feel over the life of yourvehicle. A new vehicle or transmission mayhave firm or soft shifts. This operation willnot affect function or durability of yourtransmission and is normal. Over time, theadaptive learning process will fully updatetransmission operation. Additionally, thestrategy must be relearned whenever thebattery is disconnected or a new battery isinstalled.
If Your Vehicle Gets Stuck In Mud orSnow
Note:Do not rock your vehicle if your engineis not at normal operating temperature ordamage to your transmission may occur.
Note:Do not rock your vehicle for more thana minute or damage to your transmissionand tires may occur, or your engine mayoverheat.
If your vehicle gets stuck in mud or snow,you can help rock your vehicle out by shiftingbetween forward and reverse gears,stopping between shifts in a steady pattern.Press lightly on the accelerator in each gear.
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Transmission
USING ALL-WHEEL DRIVE
Note:When a system malfunction is present,a warning message appears in theinformation display. See InformationMessages (page 113). This means the systemis not functioning correctly and onlyfront-wheel drive is available. Have yourvehicle checked by an authorized dealer.
Note:When the system overheats andswitches to front-wheel drive, a warningmessage appears in the information display.This may occur if you operate your vehiclein extreme high load conditions or withexcessive wheel spin (for example, deepsand). To resume all-wheel drive function,stop your vehicle in a safe location and turnoff the ignition. When the system cools,normal all-wheel drive function will return.The information display indicates, for aboutfive seconds, this return.
Note:When using the spare tire, a warningmessage may appear in the informationdisplay. This message turns off afterreinstalling the repaired or replaced roadtire and you switch on the ignition.
Note:Re-install the repaired tire or replacethe tire as soon as possible. Different tiresizes between the front and rear axles cancause system damage, or turn off theall-wheel drive.
This system anticipates wheel spin andtransfers power to the rear wheels beforethe spin occurs. Even when wheel spin is notoccurring, the system is continuouslyadjusting power distribution to the wheels,in an attempt to improve straight line andcornering, both on and off road.
The system automatically turns on every timeyou switch on the ignition.
The all-wheel drive system does not requiremaintenance.
The all-wheel drive system gives your vehiclesome limited off-road capabilities. Operatingyour vehicle in conditions other thanmoderate sand, snow, mud or rough roadscould subject it to excessive stress and heat.This could result in system damage. Yourvehicle warranty will not cover this damage.
The information display indicates the powerdistribution between the front and rearwheels. The more the area is filled the morepower is being distributed to that wheel.
Driving in Special Conditions With All-Wheel Drive
All-wheel drive vehicles are capable ofdriving on moderate sand, snow, mud andrough roads. All-wheel drive has operatingcharacteristics that are somewhat differentfrom two-wheel drive, both on and off thefreeway.
Note:It may be useful to switch the tractioncontrol off. This allows for more wheel spinand engine torque in certain off roadconditions or if your vehicle becomes stuck.
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All-Wheel Drive (If Equipped)E142669
To resume operation, switch the ignition offand allow the system to cool down for aminimum of 15 minutes. After the system hascooled down, you will see a brief messagedisplay in the information display. SeeInformation Messages (page 113).
When driving at slow speeds in deep sandunder high outside temperatures, use a lowgear when possible. Low gear operation willmaximize the engine and transmissioncooling capability.
Tips when driving over sand:
•Keep all four wheels on the most solidarea of the trail.
•Shift to a lower gear.
•Apply the accelerator slowly.
•Drive steadily through the terrain.
•Avoid excessive wheel spin.
•Avoid reducing the tire pressures.
Mud and Water
Mud
Avoid sudden changes in vehicle speed ordirection when you are driving in mud. Evenall-wheel drive vehicles can lose traction inmud. If your vehicle does slide, steer in thedirection of the slide until you regain controlof your vehicle.
After driving through mud, clean off excessmud stuck to rotating driveshafts and tires.Excess mud stuck on tires and rotatingdriveshafts can cause an imbalance thatcould damage drive components.
Water
Drive slowly through high water. Traction orbrake capability may be limited.
When driving through water, determine thedepth and avoid water higher than thebottom of the wheel rims. If the ignitionsystem gets wet, your vehicle may stall.
Once through water, always try the brakes.Wet brakes will not stop your vehicle asquickly as dry brakes. Apply light pressureto the brake pedal while slowly moving thevehicle to dry the brakes.
Note:Driving through deep water maydamage the transmission. If the front or rearaxle is submerged in water, have the powertransfer unit (PTU) or rear axle serviced byan authorized dealer.
Driving on Hilly or Sloping Terrain
Although natural obstacles may make itnecessary to travel diagonally up or down ahill or steep incline, always try to drivestraight up or straight down the slopingterrain.
Note:To maintain traction and avoidpossibly rolling your vehicle, avoid turningon steep slopes or hills. When you drive ona hill, determine beforehand the route youwill use. Do not drive over a hill without firstseeing what is on the other side. Do not drivein reverse over a hill without the aid of anobserver.
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All-Wheel Drive (If Equipped)
Start climbing a steep slope or hill in a lowgear rather than downshifting to a low gearfrom a high gear after you have started yourclimb. This reduces strain on the engine andthe possibility of stalling.
If your vehicle stalls, do not try to turnaround. Turning could cause the vehicle toroll over. Instead, reverse back to a safelocation.
Apply just enough power to the wheels toclimb the hill. Too much power will cause thetires to slip, spin or lose traction, and youcould lose control of your vehicle.
To avoid brake overheating, come down ahill in the same gear you used to go up thehill. Do not come down in neutral. Move thetransmission selector lever to a lower gear.When descending a steep hill, avoid suddenhard braking to keep the front wheels rollingand to maintain your vehicle's steering.
Your vehicle has anti-lock brakes. Apply thebrakes steadily. Do not pump the brakepedal.
Driving on Snow and Ice
WARNING: If you are driving in slipperyconditions that require tire chains or cables,then it is critical that you drive cautiously.Keep speeds down, allow for longer stoppingdistances and avoid aggressive steering toreduce the chances of a loss of vehiclecontrol which can lead to serious injury ordeath. If the rear end of your vehicle slideswhile cornering, steer in the direction of theslide until you regain control of your vehicle.
Note:Excessive tire slippage can causetransmission damage.
In snow and ice, all-wheel drive vehicles haveadvantages over two-wheel drive vehiclesbut can still skid. When driving on snowy oricy roads, should you start to slide, turn thesteering wheel in the direction of the slideuntil you regain control.
On snow and ice, avoid suddenly applyingpower and avoid quick change of direction.Apply the accelerator slowly and steadilywhen starting from a stop.
Avoid sudden braking. An all-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in snow and ice.However, an all-wheel drive vehicle will notstop any faster, as braking occurs at all fourwheels. Do not become overconfident toroad conditions.
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All-Wheel Drive (If Equipped)E143949
Make sure that you allow sufficient distancebetween your vehicle and other vehicles forstopping. On ice and snow, you should drivemore slowly than usual, and consider usingone of the lower gears. In emergencystopping situations, steadily apply the brake.Your vehicle has a four wheel anti-lock brakesystem, do not pump the brake pedal. SeeHints on Driving With Anti-Lock Brakes(page 189).
If Your Vehicle Gets Stuck In Mud or Snow
If your vehicle becomes stuck in mud orsnow, shift between forward and reversegears, and, in a steady pattern, stop betweenshifts. Press lightly on the accelerator witheach shift. Rocking your vehicle this way maydislodge your vehicle.
Note:Do not rock your vehicle if the engineis not at normal operating temperature,damage to the transmission may occur.
Note:Do not rock your vehicle for more thana minute, damage to the transmission andtires may occur or the engine may overheat.
Maintenance and Modifications
The suspension and steering systems onyour vehicle provides predictableperformance whether your vehicle is loadedor empty. For this reason, we recommendthat you do not make modifications to yourvehicle (lift kits or stabilizer bars) or usereplacement parts not equivalent to theoriginal factory equipment.
We recommend that you use caution whenyour vehicle has either a high load or device(ladder or luggage racks). Modifications toyour vehicle that raise the center of gravitymay cause your vehicle to tip if you shouldlose vehicle control.
Failure to maintain your vehicle correctly mayvoid the warranty, increase your repair cost,reduce vehicle performance and operationalcapabilities, and adversely affect you andyour passenger's safety. We recommend thatyou frequently inspect your vehicle's chassiscomponents if your vehicle is subject tooff-road use.
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All-Wheel Drive (If Equipped)