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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program.This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Protected ComponentsFuse RatingFuse Number
Anti-lock brake system module.50A1F7
Anti-lock brake system module.30A 1F8
Fuel pump relay.20A 1F9
Blower motor relay.40A 1F10
Run start relay.30A 1F11
Powertrain control module relay.40A 1F12
Starter relay.30A 1F13
Memory seat.30A 1F14
Wipers and washers relay.30A 1F15
Cooling fan.25A 1F16
Cooling fan 1 (600W).40A 1F17
Cooling fan 1 (750W).50A 1
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Protected ComponentsFuse RatingFuse Number
Cooling fan 2 (600W).40A 1F18
Cooling fan 2 (750W).50A 1
Anti-lock brake system module run/start.5A 2F19
Horn relay.20A 2F20
Brake pedal switch.10A 2F21
Windshield wipers and washer.25A 2F22
Run/start relay coil.5A 2F23
Transmission range control module.20A 2F24
Air conditioning clutch.10A 2F25
Powertrain control module relay coil.5A 2F26
Washer pump relay.10A 2F27
Alternator sensor.10A 2F28
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Fuses
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Protected ComponentsFuse RatingFuse Number
Demand lamp battery saver.10A11
Memory seats.7.5A 12
Driver door unlock.20A 13
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Protected ComponentsFuse RatingFuse Number
Extended Power Module (supplies power for RestraintControl Module and Occupant Classification System).10A 214
Datalink module.10A 215
Not used (spare).15A 116
Cellphone passport module.5A 217
Not used (spare).5A 218
Not used (spare).7.5A 219
Not used (spare).7.5A 220
Humidity and in-car temperature.5A 221
Not used (spare).5A 222
Delayed accessory (driver window switch, moonroof logic,power inverter logic).10A 123
Central lock and unlock.20A 124
Driver door (window, mirror).30A 125
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resale value.There is a large network of authorizeddealers that are there to help you with theirprofessional servicing expertise. We believethat their specially trained technicians arebest qualified to service your vehicle properlyand expertly. They are supported by a widerange of highly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out which partsand services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with the enginerunning in an enclosed space, unless youare sure you have enough ventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) away fromthe battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift thetransmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the air cleanerremoved and do not remove it while theengine is running.
1. Set the parking brake and shift thetransmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Inside your vehicle, pull the hood releasehandle located under the left-hand sideof the instrument panel.
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9. If the oil level is correct, replace thedipstick and make sure it is fully seated.
Note:Do not remove the dipstick when theengine is running.
Note: If the oil level is between themaximum and minimum marks, the oil levelis acceptable. Do not add oil.
Note:The oil consumption of new enginesreaches its normal level after approximately3,000 mi (5,000 km).
Adding Engine Oil
WARNING: Do not add engine oil whenthe engine is hot. Failure to follow thisinstruction could result in personal injury.
WARNING: Do not remove the fillercap when the engine is running.
Do not use supplemental engine oil additivesbecause they are unnecessary and couldlead to engine damage that may not becovered by the vehicle Warranty.
Only use oils certified for gasoline enginesby the American Petroleum Institute (API). An oil with this trademark symbol conformsto the current engine and emission systemprotection standards and fuel economyrequirements of the International LubricantsSpecification Advisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1. Clean the area surrounding the engineoil filler cap before you remove it.
2. Remove the engine oil filler cap. SeeUnder Hood Overview (page 288). Turnit counterclockwise and remove it.
3. Add engine oil that meets Fordspecifications. See Capacities andSpecifications (page 350). You may haveto use a funnel to pour the engine oil intothe opening.
4. Recheck the oil level.
5. If the oil level is correct, replace thedipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn itclockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR RESET
Use the information display controls on thesteering wheel to reset the oil changeindicator.
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When a battery replacement is required, youmust use a recommended replacementbattery that matches the electricalrequirements of the vehicle.
Note:If your vehicle has a battery cover,after cleaning or replacing the battery, makesure you reinstall it.
Note:See an authorized dealer for batteryaccess, testing, or replacement.
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings are maintainedby power from the battery. Some enginecomputer settings, like the idle trim and fueltrim strategy, optimize the driveability andperformance of the engine. The clock andradio station presets are also maintained inmemory by power from the low-voltagebattery. These settings are erased when atechnician disconnects and connects thelow-voltage battery.
To restore the settings, do the following:
Note:Until you switch the ignition to the onposition, you will receive a message in yourinformation display stating that your vehicleis not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. See Audio Unit (page368). Reset the power windowsbounce-back feature. See PowerWindows (page 95). Reset the radiostation presets. See Audio Unit (page368).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
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