Page 364 of 581

SpecificationName
-Lock cylinders (U.S.):Motorcraft® Penetrating and Lock LubricantXL-1
-Lock cylinders (Canada):Motorcraft® Penetrating FluidCXC-51-A
-Lock cylinders (Mexico):Motorcraft® Penetrating and Lock LubricantMXL-1
If you use oil and fluids that do not meet thedefined specification and viscosity grade,this may lead to:
•Component damage which is notcovered by the vehicle warranty.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced engine performance.
•Reduced fuel economy.
•Degraded brake performance.
We recommend Motorcraft® motor oil foryour vehicle. If Motorcraft® oil is notavailable, use motor oils of therecommended viscosity grade that meet APISN requirements and display the APICertification Mark for gasoline engines. Donot use oil labeled with API SN servicecategory unless the label also displays theAPI certification mark.
361
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Capacities and SpecificationsE142732
Page 378 of 581

Troubleshooting
ActionConditionMessage
No action required. This message shoulddisappear shortly.Radio requires more than two seconds toproduce audio for the selected channel.Acquiring…
If this message does not clear shortly, or withan ignition key cycle, your receiver may havea fault. See an authorized dealer for service.
There is an internal module or system failurepresent.Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose anotherpreset.The channel is no longer available.Invalid Channel
Contact SiriusXM at 1-888-539-7474 tosubscribe to the channel, or tune to anotherchannel.
Your subscription does not include thischannel.Unsubscribed Channel
The signal is blocked. When you move into anopen area, the signal should return.The signal is lost from the SiriusXM satelliteor SiriusXM tower to your vehicle antenna.No Signal
No action required. The process may take upto three minutes.Update of channel programming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.Your satellite service is no longer available.Questions? Call
1-888-539-7474
375
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Audio System
Page 379 of 581

ActionConditionMessage
Use the channel guide to turn off the Lock orSkip function on that station.All the channels in the selected category areeither skipped or locked.None found
Check Channel Guide
No action required.SiriusXM has updated the channels availablefor your vehicle.Subscription Updated
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported).
376
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Audio SystemE205592
Page 382 of 581

Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current system activities including climatesettings, voice commands and phone functions such as text messages.Status BarA
This button is available on the main screens. Pressing it takes you to the home screen view.HomeB
This shows the current time. You can set the clock manually or have it controlled by the vehicle'sGPS location. See Settings (page 445).ClockC
This displays the current outside temperature.Outside TemperatureD
You can touch any of the buttons on this bar to select a feature.Feature BarE
The touchscreen allows you quick access toall of your comfort, navigation,communication and entertainment options.Using the status and feature bar you canquickly select the feature you want to use.
Note:Your system is equipped with a featurethat allows you to access and control audiofeatures for 10 minutes after you switch theignition off (and no doors open).
The Status Bar
Additional icons also display in the status bardepending on market, vehicle options andcurrent operation. If a feature is not active,the icon does not display. Certain icons maymove to the left or right depending on whatoptions are active.
379
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3
Page 395 of 581

Website
www.syncmaroute.ca
Lincoln Connect with Lincoln Way
With a Lincoln Connect-equipped vehicle,you can use Lincoln Way® to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuel leveland approximate mileage. You can alsoschedule specific times to remotely start yourvehicle so it’s ready to hit the road as soonas you are. Lincoln Way® is available througha free download via the Apple App Store®or Google Play™. Message and data ratesmay apply. Services may be limited by mobilephone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to log intoyour owner account and visit the SYNCsoftware update page.
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose to startthe download. Follow the instructionsprovided to download the files to the USBdrive.
The installation of most files occurs in thebackground, and does not interrupt your useof the system. Navigation updates cannot beinstalled in the background, because the filesare too large.
To install the update in your vehicle, removeanything that is plugged in the USB ports onthe media hub and plug in the USB drivecontaining the update. When the USB driveis plugged in, the installation should beginimmediately. After a successful installation,the update is available the next time thevehicle is started.
Please reference the website for any furtheractions.
Updating Over Wi-Fi
To update your System over Wi-Fi yourvehicle must be within the range of a Wi-Fiaccess point. Data rates may apply.
392
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3
Page 404 of 581
Once you have provided the digits of the phone number, you can say the following commands:
DescriptionVoice Command
If you did not enter the full number with the first command, you can continue saying the number.<0-9>
Tells SYNC 3 to make the phone call.Dial
Tells SYNC 3 to erase the last block of digits you state.Delete
Tells SYNC 3 to erase the entire number.Clear
Text Message Voice Commands
To access text message options, press the voice button and say:
DescriptionVoice command
Listen to Message
You can say the number of the message you would like to hear.Listen to text message ___
Reply to Message
401
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3
Page 416 of 581

Troubleshooting Tips
ActionCauseMessage
Contact SiriusXM at 1-888-539-7474 to subscribeto the channel, or tune to another channel.Your subscription does not include this channel.Unsubscribed Channel
The signal is blocked. When you move into anopen area, the signal should return.The signal is lost from the SiriusXM satellite orSiriusXM tower to your vehicle antenna.Satellite acquiring signal…
No action required. The process may take up tothree minutes.Update of channel programming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.Your satellite service is no longer available.Questions? Call 1-888-539-7474
Use the channel guide to turn off the Lock or Skipfunction on that station.All the channels in the selected category are eitherskipped or locked.None found. Check channel guide.
No action required.SiriusXM has updated the channels available foryour vehicle.SIRIUS Subscription updated
HD Radio™ Information (If Available)
Note: This feature may not be available inall markets.
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 445).
Note:HD Radio broadcasts are not availablein all markets.
413
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3
Page 426 of 581

Rear Climate Control Lock Indicator
Touch the button.
When on, you can only operate therear passenger settings throughthe front controls.
Switching Rear Auto Mode On and Off
Touch the button to switch on rearautomatic operation, then set thetemperature.
Switching the Rear Climate ControlledSeats On and Off
Touch the button to cycle throughthe various climate controlled seatsettings and off.
Switching the Rear Heated Seats Onand Off
Touch the button to cycle throughthe various heat settings and off.
Switching the Rear Ventilated SeatsOn and Off
Touch the button to cycle throughthe various ventilated seat settingsand off.
PHONE
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Hands-free calling is one of the main featuresof the system. Once you pair your cell phone,you can access many options using thetouchscreen or voice commands. While thesystem supports a variety of features, manyare dependent on your cell phone’sfunctionality.
Pairing Your Cell Phone for the FirstTime
Pair your Bluetooth enabled phone with thesystem before using the functions inhands-free mode.
Switch on Bluetooth on your device to beginpairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for thesystem on your phone.
423
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3E265289 E265282 E268558