ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140.
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CHANGING THE 12V BATTERY
WARNING: Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in personal
injury and damage to the vehicle or battery.
Lift the battery with a battery carrier or with
your hands on opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush immediately
with water for a minimum of 15 minutes and
get prompt medical attention. If acid is
swallowed, call a physician immediately. WARNING:
Battery posts, terminals
and related accessories contain lead and
lead compounds. Wash hands after
handling. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement is
different. You must replace the battery with
one of exactly the same specification.
Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water. When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note:
If your vehicle has a battery cover,
after cleaning or replacing the battery, make
sure you reinstall it.
Note: See an authorized dealer for battery
access, testing, or replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
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Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the battery. Some engine
computer settings, like the idle trim and fuel
trim strategy, optimize the driveability and
performance of the engine. The clock and
radio station presets are also maintained in
memory by power from the low-voltage
battery. These settings are erased when a
technician disconnects and connects the
low-voltage battery.
To restore the settings, do the following:
Note: Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle. 5. Run the engine until it reaches normal
operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio Unit (page
408). Reset the power windows
bounce-back feature. See Power
Windows (page 99). Reset the radio
station presets. See Audio Unit (page
408).
6. Allow the engine to idle for at least one minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: Certain features may not operate if
the battery monitor system is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours. Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the battery
cables to maintain battery charge for quick
starting.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid or
water applied with a soft sponge or cloth.
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MOTORCRAFT PARTS - 2.7L
Motorcraft Part number
Component
FA-1912A
Air filter element.
FL-2062
Oil filter.
BAGM-94RH7-800
Battery.
SP-542
Spark plugs.
FP-80
Cabin air filter (combi).
WW-2431 (driver side)
Windshield wiper blade.
WW-2050 (passenger side)
We recommend Motorcraft® replacement
parts available at your authorized dealer or
at fordparts.com for scheduled maintenance.
The parts engineered for your vehicle meet
or exceed our specifications. Use of other
parts may impact vehicle performance,
emissions and durability. Your warranty may
be void for any damage related to use of
other parts. If a Motorcraft® oil filter is not available, use
an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an
authorized dealer. Replace the spark plugs
at the appropriate intervals. See Scheduled
Maintenance Record (page 540).
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MOTORCRAFT PARTS - 3.0L
Motorcraft Part number
Component
FA-1912A
Air filter element.
FL-2062
Oil filter.
BAGM-94RH7-800
Battery.
SP-542
Spark plugs.
FG-1083
Fuel Filter.
FP-80
Cabin air filter (combi).
WW-2431 (driver side)
Windshield wiper blade.
WW-2050 (passenger side)
We recommend Motorcraft® replacement
parts available at your authorized dealer or
at fordparts.com for scheduled maintenance.
The parts engineered for your vehicle meet
or exceed our specifications. Use of other
parts may impact vehicle performance,
emissions and durability. Your warranty may
be void for any damage related to use of
other parts. If a Motorcraft® oil filter is not available, use
an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an
authorized dealer. Replace the spark plugs
at the appropriate intervals. See Scheduled
Maintenance Record (page 540).
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MOTORCRAFT PARTS - 3.7L
Motorcraft Part number
Component
FA-1912A
Air filter element.
FL-500-S
Oil filter.
BAGM-48H6-760
Battery (non-Livery).
BAGM-94RH7-800
Battery (Livery).
SP-520
Spark plugs.
FP-80
Cabin air filter (combi).
WW-2431 (driver side)
Windshield wiper blade.
WW-2050 (passenger side)
We recommend Motorcraft® replacement parts available at your authorize\
d dealer or at fordparts.com for scheduled maintenance. The parts
engineered for your vehicle meet or exceed our specifications. Use of other parts may impact vehicle performan\
ce, emissions and durability.
Your warranty may be void for any damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 528).
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Adjusting the Multi-Contour Front Seats With
Active Motion ..................................................158
Adjusting the Power Lumbar............................158
Adjusting the Power Seats...............................155
Power S
teering Fluid Check
......................324
Power Windows..............................................99
Accessory Delay..................................................100
Bounce-Back..........................................................99
One-Touch Down..................................................99
One-Touch Up.......................................................99
Window Lock........................................................100
Pre-Collision Assist......................................257 Using the Pre-Collision Assist System..........258
Protecting the Environment
..........................17
Puncture See: Changing a Road Wheel.........................363
R
Rear Parking Aid............................................216 Obstacle Distance Indicator.............................216
Rear Passenger Climate Controls.............146 Directing Air to the Rear Console Air
Vents..................................................................146
Directing Air to the Rear Footwell Air Vents..................................................................146
Rear Climate Control Lock Indicator..............146
Setting the Rear Blower Motor Speed...........146 Setting the Rear Temperature..........................147
Switching Rear Auto Mode On.........................147
Switching the Rear Climate Control On and
Off........................................................................\
147
Switching the Rear Heated Seats On and Off........................................................................\
147
Switching the Rear Ventilated Seats On and Off........................................................................\
147
Rear Seat Armrest.........................................173
Rear Seats
.......................................................162
Adjusting the Rear Seats...................................162
Rear View Camera.......................................228 Using the Rear View Camera System...........228
Rear View Camera See: Rear View Camera...................................228
Recommended Towing Weights..............269
Refueling..........................................................183 Refueling System Overview.............................183
Refueling S
ystem Warning................................185
Refueling Y
our Vehicle.......................................184
Remote Control
...............................................64
Car Finder...............................................................66
Intelligent Access Key.........................................64
Remote Start..........................................................66
Replacing the Battery..........................................64
Sounding the Panic Alarm..................................66
Remote Start...................................................148 Automatic Settings..............................................149 Heated and Cooled Features..........................149
Last Settings.........................................................149
Repairing Minor Paint Damage.................339
Replacement Parts Recommendation
........14
Collision Repairs.....................................................14
Scheduled Maintenance and Mechanical
Repairs.................................................................14
Warranty on Replacement Parts.........................14
Replacing a Lost Key or Remote Control............................................................67
Reporting Safety Defects (Canada Only).............................................................290
Reporting Safety Defects (U.S. Only)......290
Roadside Assistance...................................276 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................277
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................277
Vehicles Sold in Canada: Using Roadside Assistance........................................................277
Vehicles Sold in the United States: Getting Roadside Assistance.....................................276
Vehicles Sold in the United States: Using Roadside Assistance.....................................276
Roadside Emergencies
...............................276
Running-In See: Breaking-In.................................................273
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