ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140.
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In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca. GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relationship Center
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S. Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673. ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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Tire Quality Grades apply to new
pneumatic passenger car tires. They do
not apply to deep tread, winter-type
snow tires, space-saver or temporary
use spare tires, light truck or LT type
tires, tires with nominal rim diameters of
10 to 12 inches or limited production tires
as defined in Title 49 Code of Federal
Regulations Part 575.104 ©)(2).
U.S. Department of Transportation Tire
quality grades: The U.S. Department of
Transportation requires Ford Motor
Company to give you the following
information about tire grades exactly as
the government has written it.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear 1 ½ times as well on the
government course as a tire graded 100.
The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING: The traction grade
assigned to this tire is based on
straight-ahead braking traction tests,
and does not include acceleration,
cornering, hydroplaning or peak
traction characteristics.
The traction grades, from highest to
lowest are AA, A, B, and C. The grades
represent the tire ’s ability to stop on wet
pavement as measured under controlled
conditions on specified government test
surfaces of asphalt and concrete. A tire
marked C may have poor traction
performance. Temperature A B C WARNING:
The temperature
grade for this tire is established for a
tire that is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive loading,
either separately or in combination,
can cause heat buildup and possible
tire failure.
The temperature grades are A (the
highest), B and C, representing the tire ’s
resistance to the generation of heat and
its ability to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance which all
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You are strongly urged to buy a reliable
tire pressure gauge, as automatic
service station gauges may be
inaccurate. Ford recommends the use
of a digital or dial-type tire pressure
gauge rather than a stick-type tire
pressure gauge.
Use the recommended cold inflation
pressure for optimum tire performance
and wear. Under-inflation or
over-inflation may cause uneven
treadwear patterns
WARNING: Under-inflation is the
most common cause of tire failures
and may result in severe tire cracking,
tread separation or blowout, with
unexpected loss of vehicle control and
increased risk of injury. Under-inflation
increases sidewall flexing and rolling
resistance, resulting in heat buildup and internal damage to the tire. It also
may result in unnecessary tire stress,
irregular wear, loss of vehicle control
and accidents. A tire can lose up to
half of its air pressure and not appear
to be flat!
Always inflate your tires to the Ford
recommended inflation pressure even
if it is less than the maximum inflation
pressure information found on the tire.
The Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver’ s door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles Maximum Inflation Pressure is the tire
manufacturer's maximum permissible
pressure and the pressure at which the
maximum load can be carried by the tire.
This pressure is normally higher than the
manufacturer’ s recommended cold
inflation pressure which can be found
on the Safety Compliance Certification
Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to
the driver's seating position), or Tire
Label which is located on the B-Pillar or
the edge of the driver’ s door. The cold
inflation pressure should never be set
lower than the recommended pressure
on the Safety Compliance Certification
Label or Tire Label.
When weather temperature changes
occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop
can cause a corresponding drop of 1 psi
(7 kPa) in inflation pressure. Check your
tire pressures frequently and adjust
them to the proper pressure which can
be found on the Safety Compliance
Certification Label or Tire Label.
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Each tire, including the spare (if
provided), should be checked
monthly when cold and inflate to
the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle
has tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation pressure
for those tires).
As an added safety feature, your vehicle has
been equipped with a Tire Pressure
Monitoring System (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and could affect
the vehicle ’s handling and stopping ability. Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’
s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of
the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately one minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system will not be able to detect or signal
low tire pressure as intended. TPMS
malfunctions could occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from functioning properly. Always check the TPMS
malfunction telltale after replacing one or
more tires or wheels on your vehicle to
ensure that the replacement or alternate tires
and wheels allow the TPMS to continue to
function properly.
This device complies with Part 15 of the FCC
Rules and with License exempt RSS
Standards of Industry Canada. Operation is
subject to the following two conditions:
1. This device will not cause harmful
interference, and
2. This device must accept any interference
received, including interference that
could cause undesired operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
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Customer action required
Possible cause
Low tire pressure warning light
On vehicles with different front and rear tire pressures, the system
must be retrained following every tire rotation. See Tire Pressure
Monitoring System Reset procedure later in this section.
Tire rotation without sensor training
Repair the damaged road wheel and tire assembly and reinstall
it on the vehicle to restore system function. For a description on
how the system functions, see When Your Temporary Spare Tire
is Installed
in this section.
Spare tire in use
Flashing warning light If the tires are properly inflated and the spare tire is not in use but
the light remains on, contact your authorized dealer as soon as
possible.
TPMS malfunction
When Inflating Your Tires WARNING:
Do not use the tire
pressure displayed in the information
display as a tire pressure gauge. Failure to
follow this instruction could result in
personal injury or death.
When putting air into your tires (such as at a
gas station or in your garage), the tire
pressure monitoring system will not respond
immediately to the air added to your tires. It could take up to two minutes of driving
over
20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure.
How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system monitors
tire pressure in each pneumatic tire. While
driving in a normal manner, a typical
passenger tire inflation pressure could
increase about
2–4 psi (14–28 kPa) from a
cold start situation. If the vehicle is stationary overnight with the outside temperature
significantly lower than the daytime
temperature, the tire pressure could
decrease about
3 psi (21 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value could be detected by
the tire pressure monitoring system as being
significantly lower than the recommended
inflation pressure and activate the system
warning light for low tire pressure. If the low
tire pressure warning light is on, visually
check each tire to verify that no tire is flat. If
one or more tires are flat, repair as
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•
AM: 530-1710 kHz
• FM: 87.9-107.9 MHz
Note: Listening to loud audio for long
periods of time could damage your hearing. Radio Reception Factors
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
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