
460What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical keys,
new genuine mechanical keys can
be made by your Lexus dealer.
( P.402)
If you lose your electronic keys, the
risk of vehicle theft increases signifi-
cantly. Contact your Lexus dealer
immediately. ( P.402)
Is the electronic key battery weak or
depleted? ( P.368)
Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.162)
Is the electronic key left inside the
vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
The function may not operate prop-
erly due to the condition of the radio
wave. ( P.125)
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the child-
protector lock. ( P.111)
Did you press the power switch
while firmly depressing the brake
pedal? ( P.162)
Is the shift lever in P? ( P.167)
Is the electronic key anywhere
detectable inside the vehicle?
( P.124)
Is the steering wheel unlocked?
( P.163)
Is the electronic key battery weak or
depleted?
In this case, the hybrid system can
be started in a temporary way.
( P.404)
Is the 12-volt battery discharged?
( P.405)
Is the power switch in ON?
If you have a problem, check the
following before contacting your
Lexus dealer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked or
unlocked
The rear door cannot be opened
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted
from P even if you depress the
brake pedal

461What to do if... (Troubleshooting)
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON (P.168)
It is locked automatically to prevent
theft of the vehicle. ( P.163)
Is the window lock switch pressed?
The power window except for the
one at the driver’s seat cannot be
operated if the window lock switch
is pressed. ( P.146)
The auto power off function will be
operated if the vehicle is left in ACC
or ON (the hybrid system is not
operating) for a period of time.
( P.164)
The seat belt reminder light is flash-
ing
Are the driver and the front passen-
ger wearing the seat belts?
( P.390)
The parking brake indicator is on
Is the parking brake released?
( P.172) Depending on the situation, other
types of warning buzzer may also
sound. (
P.386, 395)
Did anyone inside the vehicle open
a door during setting the alarm?
The sensor detects it and the alarm
sounds. ( P.71)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
Is the message displayed on the
multi-information display?
Check the message on the multi-
information display. ( P.395)
When a warning light turns on or a
warning message is displayed, refer
to P.386, 395.
Slow down the vehicle, drive with
extra caution, and take your vehicle
to the nearest Lexus dealer or
authorized tire dealer as soon as
The steering wheel cannot be
turned after the hybrid system is
stopped
The windows do not open or
close by operating the power
window switches
The power switch is turned off
automatically
A warning buzzer sounds during
drivingAn alarm is activated and the
horn sounds
A warning buzzer sounds when
leaving the vehicle
A warning light turns on or a
warning message is displayed
When a problem has occurred
If you have a flat tire

464Alphabetical Index
C
Card key .......................................................... 104
CareAluminum wheels ...................................... 322
Exterior ........................................................... 322
Interior ............................................................. 325
Seat belts........................................................ 325
Cargo capacity............................................... 157
Cargo hooks ................................................. 296
Center Display ............................................. 270
Chains .............................................................. 264
Child-protectors...............................................111
Child restraint system................................... 44 Fixed with a LATCH system .................. 52
Fixed with a seat belt................................... 48
Front passenger occupant classification system ............................................................. 39
Points to remember .................................... 44
Riding with children ..................................... 44
Types of child restraint system installation method ........................................................... 46
Using an anchor bracket .......................... 54
Child safety ....................................................... 44 12-volt battery precautions ...... 343, 409
Airbag precautions...................................... 36
Back door precautions...............................112
Child restraint system................................. 44
Heated steering wheel and seat heater precautions................................................286
How your child should wear the seat belt ............................................................................ 28
Moon roof precautions ............................149
Power window lock switch.....................146
Power window precautions ...................146
Rear door child-protectors ....................... 111
Removed key battery precautions ...369
Seat belt extender precautions ............. 28
Seat belt precautions .................................. 52
Cleaning...............................................322, 325 Aluminum wheels ...................................... 322
Exterior ........................................................... 322 Interior .............................................................325
Radar sensor ...................................... 192, 227
Seat belts ........................................................325
Clock .................................................78, 82, 301
Coat hooks...................................................... 310
Compass ........................................................... 317
Condenser ..................................................... 340
Console box .................................................. 294
Consumption screen .....................................97
Coolant Capacity .......................................................... 419
Checking .......................................................339
Preparing and checking before winter..........................................................................263
Cooling system............................................. 339 Hybrid system overheating ................... 410
Cornering lights ............................................. 179 Replacing light bulbs ................................ 374
Cruise control Dynamic radar cruise control with full-
speed range ................................................216
Cup holders ................................................... 294
Current fuel consumption .......................... 89
Curtain shield airbags ....................................31
Customizable features .............................. 434
D
Daytime running light system ................... 177
Deck board .................................................... 297
Deck under tray ........................................... 296
Defogger Outside rear view mirrors..................... 277
Rear window ................................................ 277
Windshield .................................................... 277
Differential ........................................................ 421
Dimension ........................................................416
Dinghy towing.................................................. 161
Display BSM (Blind Spot Monitor).................... 226
Dynamic radar cruise control with full-
speed range ................................................216
Energy monitor .............................................. 97

Alphabetical Index467
Glove box light ............................................. 294
Grocery bag hooks .................................... 296
H
Hands Free Power Back Door ................. 116
Headlights ........................................................ 177Automatic High Beam system............. 180
Light switch ..................................................... 177
Replacing light bulbs................................ 374
Headlights aim .............................................. 372
Head restraints ...............................................136
Head-up display.............................................. 93 Driving information display area........... 93
Driving support system display area .. 95
Head-up display switch............................. 94
Hybrid System Indicator ........................... 96
Navigation system-linked display ........ 93
Pop-up display............................................... 95
Settings .............................................................. 94
Head-up display switch................................ 94
Heated steering wheel .............................. 286
Heaters Automatic air conditioning system ... 276
Heated steering wheel............................286
Outside rear view mirrors .....................277
Seat heaters ..................................................286
Hill-start assist control ............................... 257
Hood ................................................................. 335 Open ............................................................... 335
Hooks Cargo hooks................................................ 296
Coat hooks .................................................... 310
Grocery bag hooks ................................. 296
Retaining hooks (floor mat)......................24
Horn ................................................................... 140
Hybrid battery (traction battery) Location............................................................. 65
Specification .................................................. 418
Warning message........................................ 68
Hybrid battery (traction battery) air vent ..............................................................................67
Hybrid system .................................................. 62 Emergency shut off system......................68
Energy monitor/consumption screen 97
EV drive mode............................................. 165
High voltage components .......................65
Hybrid system precautions......................65
Hybrid vehicle driving tips ......................261
If the hybrid system will not start ....... 400
Overheating .................................................. 410
Power (ignition) switch .............................162
Regenerative braking ................................. 63
Starting the hybrid system .......................162
Vehicle proximity noti
fication system. 64
Hybrid System Indicator..............79, 84, 96
Hybrid transmission...................................... 167
I
I/M test ..............................................................331
Identification Engine................................................................417
Vehicle ............................................................. 416
Ignition switch (Power switch) .................162 Auto power off function........................... 164
Changing the power switch modes . 164
If your vehicle has to be stopped in an emergency .................................................378
Starting the hybrid system .......................162
Illuminated entry system ........................... 290
Immobilizer system........................................ 69
Indicators ............................................................76
Initialization Items to initialize .........................................446
Maintenance.................................... 328, 339
Power windows ........................................... 145
Tire pressure warning system .............. 351
Inside rear view mirror ............................... 140
Instrument panel light control .......... 80, 86
Interior lights.................................................. 290
Intuitive parking assist...................... 231, 232 Function .......................................................... 232
Warning message ..................................... 234

472Alphabetical Index
Speedometer ........................................... 78, 82
Sport mode .................................................... 255
Steering lockColumn lock release..................................163
Steering lock system warning message...........................................................................163
Steering wheel Adjustment......................................................139
Heated steering wheel............................286
Meter control switches ..............................88
Power easy access system .....................133
Steering wheel position memory ........133
Stop lights Replacing light bulbs................................ 374
Storage feature ............................................ 293
Stuck If the vehicle becomes stuck..................413
Suggestion function....................................... 92
Sunshade.......................................................... 148
Sun visors ......................................................... 301
Switches “ODO TRIP” switch .......................... 80, 86
“SOS” button .................................................. 56
ASC (Active Sound Control) switch 176
Automatic High Beam system............. 180
Brake hold switch........................................ 175
BSM (Blind Spot Monitor) switch .... 228
Door lock switches ...................................... 110
Driving mode select switch .................. 255
Driving position memory switches .....133
Dynamic radar cruise control with full-speed range switch ................................. 217
Emergency flashers switch ................... 378
EV drive mode switch ............................. 165
Fog light switch ............................................ 183
Garage door opener switches ............. 311
Head-up display switch............................. 94
Heated steering wheel............................286
Ignition switch................................................ 162
Instrument panel light control switches .................................................................. 80, 86
Intuitive parking assist switch............... 233 Light switch ..................................................... 177
LTA (Lane-Tracing Assist) switch ..... 210
Meter control switches ............................. 88
Moon roof switches....................................147
Outside rear view mi
rror switches .....142
Paddle shift switches .......................169, 170
Parking brake switch.................................. 172
PCS OFF switch ....................................... 200
PKSB (Parking Support Brake) switch .......................................................................... 244
Power back door opener and closer switch ............................................................... 115
Power door lock switch ............................ 110
Power switch..................................................162
Power window switch .............................. 145
RCTA switch ................................................239
Rear window and outside rear view mir- ror defoggers switch ............................ 277
Rear window wiper and washer switch ........................................................................... 188
Seat heater switches.................................287
Seat ventilator switches .......................... 287
Tire pressure warning reset switch.... 351
Vehicle-to-vehicle di stance switch..... 217
VSC off switch ............................................ 257
Window lock switch.................................. 146
Windshield wiper de-icer switch....... 279
Windshield wipers and washer switch ........................................................................... 184
T
Tachometer............................................... 78, 82 Rev indicator ...................................................84
Rev peak............................................................84
Tail lights Light switch ..................................................... 177
Replacing light bulbs ................................ 374
Theft deterrent system Alarm..................................................................... 71
Immobilizer system ......................................69
Tire inflation pressure Maintenance data ...................................... 422

474Alphabetical Index
Engine ............................................................. 387
High coolant temperature .................... 387
Hybrid system overheat......................... 392
Hybrid system ............................................. 387
Intuitive parking assist................. 238, 389
Low engine oil pressure.........................386
LTA (Lane Tracing Assist)......... 205, 391
Open door.............................................. 109, 111
Open hood........................................................ 111
Open window ...............................................146
PKSA (Parking Support Alert) ............. 231
PKSB (Parking Support Brake) .........390
Pre-collision braking................................. 198
RCTA (Rear Cross Traffic Alert) ......389
Seat belt ............................................... 390, 391
Warning lights............................................... 386 ABS ................................................................. 388
Brake hold operated indicator ...........389
Brake Override System ...........................391
Brake system ...............................................386
Charging system .......................................386
Drive-Start Control ....................................391
Electric power steering ......................... 388
High coolant temperature .................... 387
Intuitive parking assist OFF indicator.........................................................................389
Low engine oil pressure.........................386
Low fuel level ...............................................390
LTA indicator .................................................391
Malfunction indicator lamp................... 387
Parking brake indicator ..........................389
PKSB OFF indicator ................................390
Pre-collision system ................................. 392
RCTA OFF indicator...............................389
Seat belt reminder light ............... 390, 391
Slip indicator ............................................... 388
SRS................................................................... 388
Tire pressure ................................................ 387
Warning messages ..................................... 395
Washer Checking ......................................................... 341
Preparing and checking before winter ..........................................................................263
Switch..................................................... 184, 188
Washing and waxing.................................. 322
Weights Cargo capacity .............................................157
Load limits ...................................................... 160
Weights ........................................................... 416
Wheels ............................................................. 363 Size .................................................................... 422
Window glasses .............................................145
Window lock switch .....................................146
Windows Power windows ........................................... 145
Rear window defogger........................... 277
Washer ................................................. 184, 188
Windshield wiper de-icer ..........................281
Windshield wipers Intermittent windshield wipers ............. 184
Position............................................................. 186
Rain-sensing windshield wipers .......... 184
Winter driving tips....................................... 263
Wireless remote control key ................... 106 Battery-saving function............................ 125
Locking/Unlocking ................................... 106
Panic mode .................................................... 106
Replacing the battery .............................. 368
For information regarding the equipment listed below, refer to
the “NAVIGATION AND MULTI-
MEDIA SYSTEM OWNER’S
MANUAL”.
· Audio/video system
· Navigation system
· Lexus parking assist monitor
· Lexus Enform