
3797-1. Essential information
7
When trouble arises
press it briefly 3 times or more in
succession.
5
Stop the vehicle in a safe place by
the road.
Remove the seat belt first.
If the door can be opened, open the
door and exit the vehicle.
If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making the steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid sys-
tem.
If the vehicle is trapped in
r
ising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer*1 for
emergency escape
The rear side windows and rear window
of this vehicle can be shattered by an
emergency hammer
*1 used for emer-
gency escape, however, since the wind-
shield and front side windows
*2 are
laminated glass they can not be shattered
by an emergency hammer
*1.
*1: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.
*2: Vehicles with laminated glass

3827-2. Steps to take in an emergency
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing.
The hybrid warning message shows
on the multi-information display and
the vehicle does not move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is OFF. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.) (AWD models)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the Elec-
tronic On-Demand AWD system and
transmission. ( P.161)
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

3847-2. Steps to take in an emergency
wheels, drivetrain, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the towing eyelet.
(P.296)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench
*
or hard metal bar.
*: If a wheel nut wrench is not equipped, a wheel nut wrench can be purchased at
your Lexus dealer.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.168
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
marking steering and braking more difficult.
■Wheel nut wrench
Vehicles with wheel nut wrench: Wheel nut
wrench is installed in luggage compart-
ment. ( P.296)
Vehicles without wheel nut wrench: Wheel
nut wrench can be purchased at your Lexus
dealer.
Emergency towing procedure

3867-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Charging system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact your Lexus
dealer. Continuing to drive the vehicle may be dangerous.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.

3907-2. Steps to take in an emergency
■PKSB OFF indicator (warning buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warning buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to al ert the driver that his or her seat belt is not
fastened. Once the power switch is turned to ON, the buzzer sounds for 6 seconds. If the
vehicle reaches a speed of 12 mph (20 km/h), the buzzer sounds once. If the seat belt is still
unfastened after 24 seco nds, the buzzer will sound intermitte ntly for 6 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 90 more seconds.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front passenger that his
or her seat belt is not fastened. The buzzer sounds once if the vehicle reaches a speed of 12
mph (20 km/h). If the seat belt is still unfastened after 24 seconds, the buzzer will sound
intermittently for 6 seconds. Th en, if the seat belt is still unfastened, the buzzer will sound in
a different tone for 90 more seconds.
Warning lightDetails/Actions
(flashes)
When a buzzer sounds:
Indicates a malfunction in the PK SB (Parking Support Brake) system
Have the vehicle inspected by your Lexus dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possibly due to a
sensor being dirty or covered with ice, etc.
Follow the instructions displayed on the multi-information display.
( P.246)
Warning lightDetails/Actions
Indicates that remaining fuel is approx imately 1.6 gal. (6.0L, 1.3 Imp.gal.)
or less
Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front passe nger to fasten their seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front passenger’s seat
belt also needs to be fastened to make the warning light (warning
buzzer) turn off.

3937-2. Steps to take in an emergency
7
When trouble arises
bag sensor assembly, front impact sensors,
side impact sensors (front door), side
impact sensors (front), side impact sensors
(rear), driver’s seat position sensor, driver’s
seat belt buckle switch, front passenger
occupant classification system (ECU and
sensors), rear seat belt buckle switches (if
equipped), “AIR BAG ON” indicator light,
“AIR BAG OFF” indicator light, front pas-
senger’s seat belt buckle switch, seat belt
pretensioners, airbags, interconnecting wir-
ing and power sources. (P.31)
■Electric power steering system warning
light (warning buzzer)
When the 12-volt battery charge becomes
insufficient or the voltage temporarily
drops, the electric po wer steering system
warning light may come on and the warning
buzzer may sound.
■When the tire pressure warning light
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured: P.399
If none of the tires are punctured:
Turn the power switch off then turn it to ON.
Check if the tire pressure warning light
comes on or blinks.
If the tire pressure warning light blinks for
approximately 1 minute then stays on
There may be a malfunction in the tire pres-
sure warning system. Have the vehicle
inspected by your Lexus dealer immedi-
ately.
If the tire pressure warning light comes
on
1
After the temperature of the tires has
lowered sufficiently, check the inflation
pressure of each tire and adjust them to
the specified level.
2
If the warning light does not turn off
even after several minutes have
elapsed, check that the inflation pres-
sure of each tire is at the specified level
and perform initialization. ( P.351)
■The tire pressure warning light may
come on due to natural causes
The tire pressure warning light may come
on due to natural causes such as natural air leaks and tire inflation pressure changes
caused by temperature. In this case, adjust-
ing the tire inflation pressure will turn off the
warning light (after a few minutes).
■Conditions that the tire pressure warn-
ing system may not function properly
P.348
WARNING
■If both the ABS and the brake system
warning lights remain on
Stop your vehicle in a safe place immedi-
ately and contact your Lexus dealer.
The vehicle will become extremely
unstable during braking, and the ABS
system may fail, which could cause an
accident resulting in death or serious
injury.
■When the electric power steering
system warning light comes on
When the light comes on yellow, the
assist to the power st eering is restricted.
When the light comes on red, the assist
to the power steering is lost and handling
operations of the steering wheel become
extremely heavy.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using more
force than usual.
■If the tire pressure warning light
comes on
Be sure to observe the following precau-
tions.
Failure to do so could cause a loss of
vehicle control and result in death or
serious injury.
●Decelerate to the lowest appropriate
speed as soon as possible. Do not
drive over 50 mph (80 km/h).
●Check and adjust the tire inflation
pressure immediately.

3977-2. Steps to take in an emergency
7
When trouble arises
not be charged when the shift lever is in N,
shift the shift lever to P when the vehicle is
stopped.
■If “Traction Battery Needs to be Pro-
tected Shift into P to Restart” is dis-
played
This message is displayed when the hybrid
battery (traction battery) charge has
become extremely low because the shift
lever has been left in N for a certain amount
of time.
When operating the vehicle, shift to P and
restart the hybrid system.
■If “Vehicle May Roll Shift to P” or “Shift
to P before exiting vehicle” is shown
Message is displayed when the driver’s
door is opened with out turning the power
switch off with the shift lever in any position
other than P.
Shift the shift lever to P.
■If “Shift is in N Release accelerator
before shifting” is displayed
The accelerator pedal has been depressed
when the shift lever is in N.
Release the accelerator pedal and shift the
shift lever to D, S or R.
■If “Press brake when vehicle is stopped
Hybrid system may overheat” is dis-
played
The message may be displayed when the
accelerator pedal is depressed to hold the
vehicle while the vehicle is stopped on an
incline, etc. The hybrid system may over-
heat. Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve Battery”
is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the hybrid system, operate the hybrid sys-
tem for approximately 5 minutes to
recharge the 12-volt battery.
■If “High Power Cons umption Power to
Climate Temporarily Limited” is dis-
played
Turn off unnecessary electronic equipment
to reduce power consumption. Please wait until the power supply returns to
normal.
■If “Headlight System Malfunction Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System) (if
equipped)
●The automatic headlight leveling system
(if equipped)
●Automatic High Beam
■If “Radar Cruise Control Unavailable” is
shown
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If “Front Camera Unav ailable” or “Front
Camera Unavailable See Owner’s
Manual” is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.196, 392)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
speed range
■If “AWD System Overheated Switching
to 2WD Mode” or “AWD System Over-
heated 2WD Mode Engaged” is shown
on the multi-information display (AWD
models)
This message may be displayed when high
load driving is continued. ( P.259)
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been

4017-2. Steps to take in an emergency
7
When trouble arises
of the problem:
The 12-volt battery may be dis-
charged. ( P.405)
The 12-volt battery terminal con-
nections may be loose or corroded.
( P.342)
One of the following may be the cause
of the problem:
The 12-volt battery may be dis-
charged. ( P.405)
One or both of the 12-volt battery
terminals may be disconnected.
( P.342)
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency.
1 Press the parking brake switch to
check that the parking brake is set.
(P.172)
Parking brake indicator will come on.
2 Shift the shift lever to P.
3 Turn the power switch to ACC. 4
Press and hold the power switch for
about 15 seconds while depressing
the brake pedal firmly.
Even if the hybrid system can be
started using the above steps, the sys-
tem may be malfunctioning. Have the
vehicle inspected by your Lexus dealer.
The interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the hybrid system in an
emergency