2019 LEXUS UX250H phone

6
Please note that this manual applies to
all models and explains all equipment,
including options. Therefore, you may
find some explanations for equipment
not installed on your vehicle.
All specifications provided in this man- ual are current at the time of printing.
However, because of the Lexus policy
of continual product improvement, we
reserve the right to make changes at
any time without notice.
Depending on specifications, the vehi-
cle shown in the illustrations may differ
from your vehicle in terms of color and
equipment.
Approximately five hours after the
hybrid system is turned off, you may
hear sound coming from under the
vehicle for several minutes. This is the
sound of a fuel evaporation leakage
check and, it does not indicate a mal-
function.
A wide variety of non-genuine spare
parts and accessories for Lexus vehi-
cles are currently available in the mar-
ket. You should know that Toyota does
not warrant these products and is not
responsible for their performance,
repair, or replacement, or for any dam-
age they may cause to, or adverse
effect they may have on, your Lexus
vehicle.
This vehicle should not be modified
with non-genuine Lexus products.
Modification with non-genuine Lexus
products could affect its performance,
safety or durability, and may even vio-
For your information
WARNING
■General precautions while driving
Driving under the influence: Never drive
your vehicle when under the influence of
alcohol or drugs that have impaired your
ability to operate your vehicle. Alcohol
and certain drugs delay reaction time,
impair judgment and reduce coordina-
tion, which could lead to an accident that
could result in death or serious injury.
Defensive driving: Always drive defen-
sively. Anticipate mistakes that other
drivers or pedestrians might make and
be ready to avoid accidents.
Driver distraction: Always give your full
attention to driving. Anything that dis-
tracts the driver, such as adjusting con-
trols, talking on a cellular phone or
reading can result in a collision with
resulting death or serious injury to you,
your occupants or others.
■General precaution regarding chil-
dren’s safety
Never leave children unattended in the
vehicle, and never allow children to have
or use the key.
Children may be able to start the vehicle
or shift the vehicle into neutral. There is
also a danger that children may injure
themselves by playing with the windows,
the moon roof, or other features of the
vehicle. In addition, heat build-up or
extremely cold temperatures inside the
vehicle can be fatal to children.
Main Owner’s Manual
Noise from under vehicle after
turning off the hybrid system
Accessories, spare parts and
modification of your Lexus

561-3. LEXUS Enform
1-3.LEXUS Enform
*:If equipped
Microphone
“SOS” button
LED light indicatorsLexus Enform Safety Con-
nect*
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

581-3. LEXUS Enform
port. (P.59)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.59)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
• The United States
1-800-25-LEXUS (1-800-255-3987)
• Canada
1-800-26-LEXUS (1-800-265-3987)
•Puerto Rico
1-877-539-8777
■Safety Connect Serv ices Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative co ndition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
●Automatic Collision Notification, Emer- gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St
ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
When the power switch is turned to
ON, the red indicator light comes on
for 2 seconds then tu rns off. Afterward,
the green indicator light comes on,
indicating that the service is active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
Subscription
Safety Connect LED light Indi-
cators

601-3. LEXUS Enform
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engi neers, and physi-
cians from universi ties, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.
*: If equipped
After you sign the Telematics Subscrip-
tion Service Agreement, download the
Lexus Enform Remote app from your
cellular phone’s app st ore, and register
within the app (or en roll and complete
registration at the dealer), you can
begin using these services. ( P.56)
A variety of subscription terms are
available. Contact your Lexus dealer,
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription
details.
■Availability of service
Lexus Enform Remote is available in the
contiguous United States, Washington D.C.
and Alaska.
Lexus Enform Remote is not available in
some countries or areas.
■Lexus Enform Remote Information
●Lexus Enform Remote should only be
used by authorized users.
●Laws in some communities may require
that the vehicle be within view of the user
Lexus Enform Remote*
Lexus Enform Remote is a cellular
phone application that lets you view
and remotely control certain
aspects of your vehicle.
For details about the functions and
services of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform
Remote is achieved by using DCM
(Data Communication Module).
Subscription

1053-1. Key information
3
Before driving
You can replace the battery by yourself
( P.368). However, as there is a danger
that the electronic key may be damaged, it
is recommended that replacement be car-
ried out by your Lexus dealer.
●To avoid serious deterioration, do not
leave the electronic key within 3 ft. (1 m)
of the following electr ical appliances that
produce a magnetic field:
• TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
 P.368
■Confirmation of the registered key
number
The number of keys already registered to
the vehicle can be confirmed. Ask your
Lexus dealer for details.
■If “A New Key has been Registered
Contact Your Dealer for Details” is
shown on the multi-information display
This message will be displayed each time
the driver’s door is opened when the doors
are unlocked from the outside for approxi-
mately 10 days after a new electronic key
has been registered. If this message is dis-
played but you have not had a new elec-
tronic key registered, ask your Lexus dealer
to check if an unknown electronic key
(other than those in your possession) has
been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject them to
strong shocks or bend them.
●Do not expose the keys to high tem-
peratures for long periods of time.
●Do not get the keys wet or wash them
in an ultrasonic washer, etc.
●Do not attach metallic or magnetic
materials to the keys or place the keys
close to such materials.
●Do not disassemble the keys.
●Do not attach a sticker or anything else
to the surface of the electronic key.
●Do not place the keys near objects that
produce magnetic fields, such as TVs,
audio systems and induction cookers,
or medical electrical equipment, such
as low-frequency therapy equipment.
■Carrying the electronic key on your
person
Carry the electronic key 3.9 in. (10 cm)
or more away from electric appliances
that are turned on. Radio waves emitted
from electric applianc es within 3.9 in. (10
cm) of the electronic key may interfere
with the key, causing the key to not func-
tion properly.
■In case of a smart access system with
push-button start malfunction or
other key-related problems
 P.403
■When an electronic key is lost
 P.402
■Handling the card key
●If the battery or card key terminals get
wet, the battery may corrode and the
card key may stop working.
If the key is dropped into water, or if
drinking water, etc., is spilled on the
key, immediately remove the battery
cover and wipe the battery and termi-
nals. (To remove the battery cover,
lightly grasp and pull it.) If the battery is
corroded, have your Lexus dealer
replace the battery.
●Do not crush the battery cover or use
a screwdriver to remove the battery
cover.
Forcibly removing the battery cover
may bend or damage the key.

1253-2. Opening, closing and locking the doors
3
Before driving■If “Key Detected in Vehicle” is shown on
the multi-information display
An attempt was made to lock the doors
using the smart access system with push-
button start while the electronic key was still
inside the vehicle. Retrieve the electronic
key from the vehicle and lock the doors
again.
■Battery-saving function
The battery-saving fu nction will be acti-
vated in order to prevent the electronic key
battery and the 12-volt battery from being
discharged while the vehicle is not in opera-
tion for a long time.
●In the following situations, the smart
access system with pu sh-button start may
take some time to unlock the doors.
• The electronic key has been left in an
area of approximately 6 ft. (2 m) of the
outside of the vehicle for 10 minutes or
longer.
• The smart access system with push-but- ton start has not been used for 5 days or
longer.
●If the smart access system with push-but-
ton start has not been used for 14 days or
longer, the doors cannot be unlocked at
any doors except the driver’s door. In this
case, take hold of the driver’s door han-
dle, or use the wireless remote control or
the mechanical key, to unlock the doors.
■Turning an electronic key to battery-
saving mode
●When battery-saving mode is set, battery
depletion is minimized by stopping the
electronic key from receiving radio
waves.
Press twice while pressing and
holding .
Confirm that the electronic key indicator
flashes 4 times. While the battery-saving
mode is set, the smart access system with
push-button start cannot be used. To cancel
the function, press any of the electronic key
buttons.
●Electronic keys that will not be used for
long periods of time can be set to the bat-
tery-saving mode in advance.
■Conditions affecting operation
The smart access system with push-button
start uses weak radio waves. In the following
situations, the communication between the
electronic key and the vehicle may be
affected, preventing the smart access sys-
tem with push-button start, wireless remote
control and immobilizer system from oper-
ating properly. (Ways of coping: P.403)
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other fac ility that generates
strong radio waves or electrical noise
●When carrying a portable radio, cellular
phone, cordless phone or other wireless
communication device
●When the electronic key is in contact
with, or is covered by the following metal-
lic objects
• Cards to which aluminum foil is attached
SituationCorrection proce-
dure
The power switch
was turned to ACC while the driver’s
door was open (The driver’s door was
opened when the
power switch was in ACC).
Turn the power
switch off and close the driver’s door.
The power switch
was turned off while
the driver’s door was open.
Close the driver’s door.

3035-6. Using the other interior features
5
Interior features
charging only. They are not designed
for data transfer or other purposes.
Depending on the external device, it
may not charge properly. Refer to the
manual included with the device
before using a USB charging port.
■Using the USB charging ports
Open the lid.
■The USB charging ports can be used
when
The power switch is in ACC or ON.
■Situations in which the USB charging
ports may not operate correctly
●If a device which consumes more than 2.1
A at 5 V is connected
●If a device designed to communicate with
a personal computer, such as a USB
memory device, is connected
●If the connected extern al device is turned
off (depending on device)
●If the temperature inside the vehicle is
high, such as after the vehicle has been
parked in the sun
■About connected external devices
Depending on the connected external
device, charging may occasionally be sus-
pended and then start again. This is not a
malfunction.
A portable device, such as a smart-
phone or mobile battery, can be
charged by just placing it on the
charging area, provided the device is
compatible with the Qi wireless
charging standard created by the
Wireless Power Consortium.
The wireless charger cannot be used
with a portable device that is larger
NOTICE
■To prevent damage to the USB
charging ports
●Do not insert foreign objects into the
ports.
●Do not spill water or other liquids into
the ports.
●When the USB charging ports are not
in use, close the lids. If a foreign object
or liquid enters a port may cause a
short circuit.
●Do not apply excessive force to or
impact the USB charging ports.
●Do not disassemble or modify the USB
charging ports.
■To prevent damage to external
devices
●Do not leave external devices in the
vehicle. The temperature inside the
vehicle may become high, resulting in
damage to an external device.
●Do not push down on or apply unnec-
essary force to an external device or
the cable of an external device while it
is connected.
■To prevent 12-volt battery discharge
Do not use the USB charging ports for a
long period of time with the hybrid sys-
tem stopped.
Wireless charger (if equipped)

3055-6. Using the other interior features
5
Interior features
■Operation indicator light status
*: Depending on the portable device, the operation indicator light may stay illumi-
nated (orange) after charging has com-
pleted.
 If the operation indicator light blinks
If an error is detected, the operation indi-
cator light will blink (orange). Take the
appropriate measures according to the
table below.
• Blinks (orange) at a one second interval continuously
• Blinks (orange) 3 times repeatedly • Blinks (orange) 4 times repeatedly
■The wireless charger can be operated
when
The power switch is in ACC or ON.
■Portable devices that can be charged
●Portable devices compatible with the Qi
wireless charging standard can be
charged by the wireless charger. How-
ever, compatibility with all devices which
meet the Qi wireless charging standard is
not guaranteed.
●The wireless charger is designed to sup-
ply low power electricity (5 W or less) to
a cellular phone, smartphone, or other
portable device.
■If a cover or accessory is attached to the
portable device
Do not charge a portable device if a cover
or accessory which is not Qi compatible is
attached. Depending on the type of cover
and/or accessory attached, it may not be
possible to charge the portable device. If
the portable device is placed on the
charging area and does not charge, remove
the cover and/or accessories.
■If interference is heard in AM radio
broadcasts while charging
Turn off the wireless charger and check if
Operation indicator lightState
OffThe Wireless char-
ger is off
Green (illuminated)
Standby (charging is
possible)
Charging is com-
plete
*
Orange (illumi-
nated)
A portable device
has been placed on
the charging area
(identifying the por-
table device)
Charging in prog-
ress
Suspected causesMeasure
Vehicle to charger
communication fail-
ure.Contact your Lexus
dealer.
Suspected causesMeasure
A foreign object
exists between the
portable device and
charging area.
Remove the foreign
object.
Portable device is
not positioned prop-
erly on the charging
area.Move the portable
device toward the
center of the
charging area.
Suspected causesMeasure
The temperature of
the wireless charger
is excessively high.Stop charging
immediately and
continue charging
after a while.