Page 370 of 476
3706-3. Do-it-yourself maintenance
1Turn the power switch off.
2 Open the fuse box cover.
Engine compartment: type A fuse
box
Push the tab in and lift the lid off.
Engine compartment: type B fuse
box
Push the tab in and lift the lid off.
Left side instrument panel
Remove the lid.
Luggage compartment
Remove the 12-volt battery cover
( P.343) and push the tab in and lift the
lid off.
3 Remove the fuse.
Only type A fuse can be removed using the
pullout tool.
4Check if the fuse is blown.
Replace the blown fuse with a new fuse of
an appropriate amperage rating. The
amperage rating can be found on the fuse
box lid.
Checking and replacing
fuses
If any of the electrical components
do not operate, a fuse may have
blown. If this happens, check and
replace the fuses as necessary.
Checking and replacing fuses
Page 377 of 476

377
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 378
If your vehicle has to be stopped in an emergency .......................... 378
If the vehicle is trapped in rising water............................................ 379
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 381
If you think something is wrong ........................................................ 385
If a warning light turns on or a warning buzzer sounds ....... 386
If a warning message is displayed ........................................................ 395
If you have a flat tire.................. 399
If the hybrid system will not start ........................................................ 400
If you lose your keys ................. 402
If the fuel filler door cannot be opened........................................ 402
If the electronic key does not operate properly .................... 403
If the 12-volt battery is discharged ........................................................ 405
If your vehicle overheats ......... 410
If the vehicle becomes stuck . 413
Page 379 of 476

3797-1. Essential information
7
When trouble arises
press it briefly 3 times or more in
succession.
5
Stop the vehicle in a safe place by
the road.
Remove the seat belt first.
If the door can be opened, open the
door and exit the vehicle.
If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making the steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid sys-
tem.
If the vehicle is trapped in
r
ising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer*1 for
emergency escape
The rear side windows and rear window
of this vehicle can be shattered by an
emergency hammer
*1 used for emer-
gency escape, however, since the wind-
shield and front side windows
*2 are
laminated glass they can not be shattered
by an emergency hammer
*1.
*1: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.
*2: Vehicles with laminated glass
Page 380 of 476
3807-1. Essential information
■How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of
glass pasted together.
Laminated glass
Tempered glass
WARNING
■Escaping the vehicle from the window
There are cases where escaping the
vehicle from the window is not possible
due to seating position, passenger body
type, etc.
When using an emergency hammer,
consider your seat location and the size
of the window opening to ensure that the
opening is accessible and large enough
to escape.
A
B
Page 397 of 476

3977-2. Steps to take in an emergency
7
When trouble arises
not be charged when the shift lever is in N,
shift the shift lever to P when the vehicle is
stopped.
■If “Traction Battery Needs to be Pro-
tected Shift into P to Restart” is dis-
played
This message is displayed when the hybrid
battery (traction battery) charge has
become extremely low because the shift
lever has been left in N for a certain amount
of time.
When operating the vehicle, shift to P and
restart the hybrid system.
■If “Vehicle May Roll Shift to P” or “Shift
to P before exiting vehicle” is shown
Message is displayed when the driver’s
door is opened with out turning the power
switch off with the shift lever in any position
other than P.
Shift the shift lever to P.
■If “Shift is in N Release accelerator
before shifting” is displayed
The accelerator pedal has been depressed
when the shift lever is in N.
Release the accelerator pedal and shift the
shift lever to D, S or R.
■If “Press brake when vehicle is stopped
Hybrid system may overheat” is dis-
played
The message may be displayed when the
accelerator pedal is depressed to hold the
vehicle while the vehicle is stopped on an
incline, etc. The hybrid system may over-
heat. Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve Battery”
is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the hybrid system, operate the hybrid sys-
tem for approximately 5 minutes to
recharge the 12-volt battery.
■If “High Power Cons umption Power to
Climate Temporarily Limited” is dis-
played
Turn off unnecessary electronic equipment
to reduce power consumption. Please wait until the power supply returns to
normal.
■If “Headlight System Malfunction Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System) (if
equipped)
●The automatic headlight leveling system
(if equipped)
●Automatic High Beam
■If “Radar Cruise Control Unavailable” is
shown
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If “Front Camera Unav ailable” or “Front
Camera Unavailable See Owner’s
Manual” is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.196, 392)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
speed range
■If “AWD System Overheated Switching
to 2WD Mode” or “AWD System Over-
heated 2WD Mode Engaged” is shown
on the multi-information display (AWD
models)
This message may be displayed when high
load driving is continued. ( P.259)
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
Page 402 of 476

4027-2. Steps to take in an emergency
1Remove the cover inside the lug-
gage compartment by inserting a
screwdriver.
When removing the cover, to prevent dam-
age, cover the tip of the screwdriver with a
rag.
2Pull the lever.
Using the lever to open the fuel filler
door may not allow for an adequate
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key (if equipped) that were pro-
vided with your vehicle.
If the fuel filler door cannot
b
e opened
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door
Page 403 of 476

4037-2. Steps to take in an emergency
7
When trouble arises
reduction in fuel tank pressure before
refueling. To prevent fuel from spilling
out, turn the cap slowly when removing
it. During refueling, fuel may spill out
from the filler opening due to air being
discharged from inside the fuel tank.
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. (P.125)
■Unlocking the door
Use the mechanical key ( P.106) to
perform the following operations.
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.125) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the hybrid
system can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle, includ-
ing the card key, to your Lexus dealer.
Locking and unlocking the doors
Page 404 of 476

4047-2. Steps to take in an emergency
1Insert the mechanical key while
pulling on the driver’s door handle.
2
Unlock the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
With the door open, push down the
inside lock button.
2
Close the door.
■Key linked functions
The opening and closing of the power win-
dows and moon roof can be linked to key
operation by a customized setting. 1
Closes the windows and moon roof
(turn and hold)
2
Opens the windows and moon roof
(turn and hold)
1Ensure that the shift lever is in P and
depress the brake pedal.
2
Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON.
When the smart access system with push-
button start is deactivated in customization
WARNING
■When using the mechanical key and
operating the power windows or
moon roof (if equipped)
Operate the power window or moon
roof after checking to make sure that
there is no possibility of any passenger
having any of their body parts caught in
the window or moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the hybrid system