2019 Lexus ES350 service indicator

2895-6. Using the other interior features
5
Interior features
*:If equipped
“SOS” button
LED light indicators
MicrophoneLexus Enform Safety Con-
nect*
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

2915-6. Using the other interior features
5
Interior features
Connects drivers to response-center sup-
port. (
P.291)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.291)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
The United States
1-800-25-LEXUS (1-800-255-3987)
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
■Safety Connect Serv ices Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative co ndition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca- tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St
ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
When the engine switch is turned to
IGNITION ON mode, the red indica-
tor light comes on for 2 seconds then
turns off. Afterward, the green indica-
tor light comes on, indicating that the
service is active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
Subscription
Safety Connect LED light Indi-
cators

2925-6. Using the other interior features
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

3056-2. Maintenance
6
Maintenance and care
The OBD system determines that a
problem exists somewhere in the emis-
sion control system. Your vehicle may
not pass the I/M test and may need to
be repaired. Contact your Lexus
dealer to service the vehicle.
When the battery is disconnected
or discharged
Readiness codes that are set during
ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may not
be completely set.
 When the fuel tank cap is loose
The malfunction indicator lamp
comes on indicating a temporary
malfunction and your vehicle may
not pass the I/M test. The error code in the OBD system will
not be cleared unless the vehicle is
driven 40 or more times.
Contact your Lexus dealer to prepare
the vehicle for re-testing.
Emission inspection and
maintenance (I/M) pro-
grams
Some states have vehicle emission
inspection programs which include
OBD (On Board Diagnostics)
checks. The OBD system monitors
the operation of the emission con-
trol system.
If the malfunction indicator lamp
comes on
Your vehicle may not pass the
I/M test in the following situa-
tions:
When the malfunction indicator
lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the
I/M test

3908-1. Specifications
Lexus does not recommend the use of gas-
oline that contains MMT. If fuel containing
MMT is used, your emission control system
may be adversely affected.
The malfunction indicator lamp on the
instrument cluster may come on. If this hap-
pens, contact your Lexus dealer for service.
■If your engine knocks
●Consult your Lexus dealer.
●You may occasionally notice light knock-
ing for a short time while accelerating or
driving uphill. This is normal and there is
no need for concern.
NOTICE
■Notice on fuel quality
●Do not use improper fuels. If improper
fuels are used, the engine will be dam-
aged.
●Do not use leaded gasoline.
Leaded gasoline can cause damage to
your vehicle’s three-way catalytic con-
verters causing the emission control
system to malfunction.
●Do not use gasohol other than the type
previously stated.
Other gasohol may cause fuel system
damage or vehicle performance prob-
lems.
●Using unleaded gasoline with an
octane number or rating lower than
the level previously stated may cause
persistent he avy knocking.
At worst, this may lead to engine dam-
age and will void the vehicle warranty.
■Fuel-related poor driveability
If poor driveability (poor hot starting,
vaporization, engine knocking, etc.) is
encountered after using a different type
of fuel, discontinue the use of that type of
fuel.
■When refueling with gasohol
Take care not to spill gasohol. It can dam-
age your vehicle’s paint.