2019 Lexus ES350 radio

1023-2. Opening, closing and locking the doors and trunk
situations, the communication between the
electronic key and the vehicle may be
affected, preventing the smart access sys-
tem with push-button start, wireless remote
control and engine immobilizer system
from operating properly.
(Ways of coping: P.372)
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other faci lity that generates
strong radio waves or electrical noise
●When the electronic key is in contact
with, or is covered by the following metal-
lic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil
inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless ke ys (that emit radio
waves) are being used nearby
●When carrying the electronic key
together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless communication
device
• Another electronic ke y or a wireless key
that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the rear
window
●When the electronic key is placed near a
battery charger or electronic devices
●When the vehicle is parked in a pay park-
ing spot where radio waves are emitted.
■Note for the entry function
●Even when the electronic key is within the
effective range (detection areas), the sys-
tem may not operate properly in the fol-
lowing cases:
• The electronic key is too close to the win- dow or outside door handle, near the
ground, or in a high place when the doors
are locked or unlocked.
• The electronic key is near the ground or
in a high place, or too close to the center
of the rear bumper when the trunk is
opened.
• The electronic key is on the instrument panel, rear package tray or floor, or in the
door pockets or glove box when the
engine is started or engine switch modes
are changed.
●Do not leave the electronic key on top of
the instrument panel or near the door
pockets when exiting the vehicle.
Depending on the radio wave reception
conditions, it may be detected by the
antenna outside the cabin and the doors
will become lockable from the outside,
possibly trapping the electronic key
inside the vehicle.
●As long as the electronic key is within the
effective range, the doors may be locked
or unlocked by anyone. However, only
the doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electronic key is not inside the
vehicle, it may be po ssible to start the
engine if the electronic key is near the
window.
●The doors may unlock or lock if a large
amount of water splashes on the door
handle, such as in the rain or in a car
wash, when the electronic key is within
the effective range. (The doors will auto-
matically be locked after approximately
60 seconds if the doors are not opened
and closed.)
●If the wireless remote control is used to
lock the doors when the electronic key is
near the vehicle, there is a possibility that
the door may not be unlocked by the
entry function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent lock
operation. Remove the gloves and touch
the lock sensor again.
●When the lock operation is performed
using the lock sensor, recognition signals
will be shown up to two consecutive

1033-2. Opening, closing and locking the doors and trunk
3
Before driving
times. After this, no recognition signals
will be given.
●Unlocking the vehicle may take more
time if another electronic key is within the
effective range.
●If the door handle becomes wet while the
electronic key is within the effective
range, the door may lock and unlock
repeatedly. In this case, follow the follow-
ing correction procedures to wash the
vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more away from the vehicle.
(Take care to ensure that the key is not
stolen.)
• Set the electronic key to battery-saving mode to disable the smart access system
with push-button start. ( P.101)
●If the electronic key is inside the vehicle
and a door handle becomes wet during a
car wash, a message may be shown on
the multi-information display and a
buzzer will sound outside the vehicle. To
turn off the alarm, lock all the doors.
●The lock sensor may not work properly if
it comes into contact with ice, snow, mud,
etc.
Clean the lock sensor and attempt to
operate it again.
●A sudden approach to the effective
range or door handle may prevent the
doors from being unlocked. In this case,
return the door handle to the original
position and check that the doors unlock
before pulling the door handle again.
■When the vehicle is not driven for
extended periods
●To prevent theft of the vehicle, do not
leave the electronic key within 6 ft. (2 m)
of the vehicle.
●The smart access syst em with push-but-
ton start can be deactivated in advance.
●Battery-saving mode can reduce the
power consumption of electronic keys.
(  P.101)
■To operate the system properly
●Make sure to carry the electronic key
when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the out-
side of the vehicle.
Depending on the position and holding
condition of the elec
tronic key, the key
may not be detected correctly and the
system may not operate properly. (The
alarm may go off accidentally, or the door
lock prevention function may not oper-
ate.)
●Do not leave the electr onic key inside the
trunk.
The key confinement prevention function
may not operate, depending on the loca-
tion of the key (close to a spare tire, the
inside edge of the trunk), conditions
(inside a metal bag, close to metallic
objects) and the radio waves in the sur-
rounding area. ( P.97)
■If an electronic key does not work prop-
erly
●Locking and unloc king the doors and
opening the trunk: P.372
●Starting the engine:  P.373
■Customization
Settings (e. g. smart access system with
push-button start) can be changed.
(Customizable features: P.400)
If the smart access system with push-button
start has been deactivated in a customized
setting, refer to the explanations for the fol-
lowing operations.
●Locking and unloc king the doors and
opening the trunk:
Use the wireless remote control or
mechanical key. ( P.89, 95, 372)
●Starting the engine and changing engine
switch modes: P.373
●Stopping the engine: P.139

1063-2. Opening, closing and locking the doors and trunk
WARNING
■Caution regarding interference with
electronic devices
●People with implantable cardiac pace-
makers, cardiac resynchronization
therapy-pacemakers or implantable
cardioverter defibrillators should keep
away from the smart access system
with push-button start antennas.
( P.100)
The radio waves may affect the opera-
tion of such devices. If necessary, the
entry function can be disabled. Ask
your Lexus dealer for details, such as
the frequency of radio waves and tim-
ing of the emitted radio waves. Then,
consult your doctor to see if you
should disable the entry function.
●Users of any electrical medical device
other than implantable cardiac pace-
makers, cardiac resynchronization
therapy-pacemakers or implantable
cardioverter defibrillators should con-
sult the manufacturer of the device for
information about its operation under
the influence of radio waves.
Radio waves could have unexpected
effects on the operation of such medi-
cal devices.
Ask your Lexus dealer for details on dis-
abling the entry function.

1744-5. Using the driving support systems
• When using an automatic car wash
• When driving through or under objects that may contact your vehicle, such as
thick grass, tree branches, or a banner
• When driving through steam or smoke
• When driving near an object that reflects
radio waves, such as a large truck or
guardrail
• When driving near a TV tower, broad-
casting station, electric power plant, or
other location where strong radio waves
or electrical noise may be present
■Situations in which the system may not
operate properly
●In some situations such as the following,
an object may not be detected by the
radar sensor and front camera, prevent-
ing the system from operating properly:
• When a detectable object is approaching
your vehicle
• When your vehicle or a detectable object is wobbling
• If a detectable object makes an abrupt maneuver (such as sudden swerving,
acceleration or deceleration)
• When your vehicle approaches a detect- able object rapidly
• When a detectable object is not directly
in front of your vehicle
• When a detectable object is near a wall, fence, guardrail, manhole cover, vehicle,
steel plate on the road, etc.
• When a detectable object is under a
structure • When part of a detect
able object is hid-
den by an object, such as large baggage,
an umbrella, or guardrail
• When multiple dete ctable objects are
close together
• If the sun or other light is shining directly on a detectable object
• When a detectable object is a shade of white and looks extremely bright
• When a detectable ob ject appears to be
nearly the same color or brightness as its
surroundings
• If a detectable object cuts or suddenly
emerges in front of your vehicle
• When the front of your vehicle is hit by water, snow, dust, etc.
• When a very bright light ahead, such as the sun or the head lights of oncoming
traffic, shines direct ly into the front cam-
era
• When approaching the side or front of a vehicle ahead
• If a vehicle ahead is a motorcycle
• If a vehicle ahead is narrow, such as a per-
sonal mobility vehicle
• If a preceding vehicle has a small rear
end, such as an unloaded truck
• If a preceding vehicle has a low rear end, such as a low bed trailer
• If a vehicle ahead has extremely high ground clearance
• If a vehicle ahead is carrying a load which protrudes past its rear bumper
• If a vehicle ahead is irregularly shaped, such as a tractor or side car

2465-1. Remote Touch
8-inch display model (type A)
8-inch display model (type B)
12.3-inch display model
*1: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S
MANUAL”.
*2: This function is not made available on some models.
SwitchFunction
Select to displa y the “Destina-
tion” screen.
*1
Select to display the radio con-
trol screen.
*1, 2
Select to display the media con-
trol screen or the audio control
screen.
*1
Select to display the hands-free
control screen.
*1
Select to display the “Apps”
screen.
*1, 2
When an Apple CarPlay con-
nection is established and this
button displays “Apple Car-
Play”, select to display the home
screen of Apple CarPlay.
*1, 2
Select to display the information
screen.
*1 (  82)
Select to display the “Setup”
screen.
*1
Select to display the air condi-
tioning control screen.
( P.253)
Select to adjust the contrast and
brightness of the screens, turn
the screen off, etc.
*1, 2
SwitchFunction

2745-6. Using the other interior features
■While charging, noise enters the AM
radio
Turn off the wireless charger and confirm
that the noise has decreased. If the noise
decreases, continuously pushing the power
supply switch of the wireless charger for 2
seconds, the frequency of the charger can
be changed and the noise can be reduced.
Also, on that occasion, the operation indi-
cator light will flash orange 2 times.
■Important points of the wireless charger
●If the electronic key cannot be detected
within the vehicle interior, charging can-
not be done. When the door is opened
and closed, charging may be temporarily suspended.
●When charging, the wireless charging
device and portable device will get
warmer, however this is not a malfunction.
When a portable devi
ce gets warm while
charging, charging may stop due to the
protection function on the portable
device side. In this case, when the tem-
perature of the port able device drops
significantly, charge again.
■Operation sounds
When the power supply is turned on, while
searching for the portable device a sound
will be produced, however this is not a mal-
function.
■Certification for the wireless charger

2775-6. Using the other interior features
5
Interior features
WARNING
■Caution regarding interference with
electronic devices
People with implantable cardiac pace-
makers, cardiac resy nchronization ther-
apy-pacemakers or implantable
cardioverter defibrillators, as well as any
other electrical medical device, should
consult their physician about the usage of
the wireless charger.
The operations of the wireless charger
may have an affect on medical devices.
■To prevent damage or burns
Observe the following precautions.
Failure to do so may result in a possibility
of equipment failure and damage, catch
fire, burns due to overheat.
●Do not insert any metallic objects
between the charging area and the
portable device while charging
●Do not attach stickers, metallic
objects, etc., to the charger area or
portable device
●Do not cover with cloth, etc., and
charge
●Do not charge portable devices other
than designated
●Do not attempt to dismantle for disas-
sembly or modifications
●Do not hit or apply a strong force
NOTICE
■Conditions in which the function may
not operate correctly
In the following conditions, it may not
operate correctly
●The portable device is fully charged
●There is foreign matter between the
charge area and portable device
●The temperature of the portable
device gets higher from charging
●The charging surface of the portable
device is facing up
●The placement of the portable device
is out of alignmen t with the charge
area
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other fac ility that generates
strong radio waves or electrical noise
●When the electronic key is in contact
with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that emit
radio waves) are being used nearby
In addition, excluding the above-men-
tioned, when the charger does not per-
form normally or the operation indicator
light is flashing continuously, it is consid-
ered that the wirele ss charger is malfunc-
tioning. Contact your Lexus dealer.
■To prevent failure or damage to data
●Do not bring magnetic cards, such as
credit cards, or magnetic recording
media, etc., close to the charger while
charging, otherwise, data may disap-
pear under the influence of magne-
tism. Also, do not bring precision
instruments such as wrist watches, etc.,
close to the charger, as such objects
may break.
●Do not leave portable devices in the
cabin. The temperature inside the
cabin may become high, when under
the sun, and cause damage to the
device.

2925-6. Using the other interior features
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect