VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret
the command correctly. The interior of the vehicle is too noisy. Close the windows or have the other occupants
be quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed, and then speak the
command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too fast. Speak the command after confirming the fol- lowing: a voice guidance is announced, a tone
sounds, and an icon on the screen changes from
white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing
between words.
The system prompt to say command again. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is
announced, a tone sounds, and an icon on the
screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is
displayed in white on the screen.
Speak a command that is shown in the command
list.
11. Troubleshooting guide
11-27
A
About route guidance .............................. 9-29
Adjusting the screen.................................... 7-6
Adjusting volume and settings.............. 2-10
Advanced Climate Control system.......... 3-7
Air conditioner
In-cabin microfilter...................................... 3-8
Air filter
In-cabin microfilter...................................... 3-8
App Garage screen ..................................... 6-2
App Garage Settings screen .................... 6-3
Around View® Monitor (AVM)............... 7-8
Around View® Monitor
system operation.......................................... 7-9
Audio operation precautions ................... 4-2
Audio operations....................................... 4-12
Audio Source bar setting ........................ 4-13
Audio system
Steering-wheel audio controls .............. 4-12
Automatic
Automatic climate control system.......... 3-6
Auxiliary (AUX) devices............................ 4-31B
Bluetooth® Hands-Free
Phone System .............................................. 5-2
Bluetooth® information .......................... 5-14
Bluetooth® streaming audio...... 4-10, 4-27
Building graphics ......................................... 9-6
C
Cabin air filter .............................................. 3-8
Camera aiding sonar function ............... 7-19
Canceling Route......................................... 9-34
CD/USB memory device care
and cleaning............................................... 4-34
Changing map view.................................... 9-9
Changing order of destination
and waypoints............................................ 9-37
Changing region......................................... 9-14
Changing scale of map .............................. 9-8
Clock settings............................................. 2-21
Command list.............................................. 10-7
Compact Disc (CD) player ............ 4-4, 4-19
Compressed Audio
Files (MP3/WMA/AAC)........................... 4-7
Connecting Bluetooth®
audio device................................................ 2-22
Connecting Bluetooth® device.............. 2-22Connecting Bluetooth®
Hands-free Phone....................................... 5-3
Connecting cellular phone ...................... 2-22
Connecting to Interactive
Voice Menu................................................. 8-17
Control buttons and functions................ 2-2
Current vehicle location........................... 9-59
Customer assistance ................................ 11-2D
Defroster switch
Rear window and outside mirror
defroster switch........................................... 3-9
Deleting stored item................................. 9-53
Destination screen .................................... 9-15
Display Settings......................................... 2-17
Display urgent traffic information ....... 9-46
Display View Bar....................................... 2-12
Displaying current vehicle location.......... 9-7
Download application................................ 6-2
Driver Assistance settings ...................... 8-33
Dual Display.................................................. 2-2
During a call.................................................. 5-5
Index
12-1
Procedures after setting route.............. 9-27
R
Radio................................................... 4-2, 4-14
Rear window and outside mirror
defroster switch........................................... 3-9
RearView Monitor ....................................... 7-2
Recalculating route................................... 9-37
Receiving a call............................................. 5-4
Route calculation....................................... 9-63
Route guidance.............................. 9-29, 9-64
Route guidance settings.......................... 9-39
Route menu screen................................... 9-34
S
Safety information............................. 1-3, 9-3
Screen settings........................................... 2-17
Scrolling message or list.......................... 2-10
Searching for detour route using
traffic information..................................... 9-38
Searching from history ............................ 9-23
Searching from Stored Locations......... 9-24
Selecting item............................................. 2-10
Servicing heater and air conditioner...... 3-9
Setting at information on map.............. 9-13Setting by INFINITI
InTouch™ Services .................................... 9-25
Setting by phone number........................ 9-25
Setting city center..................................... 9-24
Setting detour route................................. 9-39
Setting freeway entrance/exit.............. 9-23
Setting from stored routes..................... 9-25
Setting home as destination .................. 9-21
Setting intersection .................................. 9-21
Setting point on map ............................... 9-27
Settings screen.......................................... 8-24
Shortcut menu............................................ 2-11
SiriusXM Traffic™ ....................................... 8-4
SiriusXM® Travel Link ............................... 8-4
Sonar system.............................................. 7-19
split screen .................................................. 9-10
Start-up screen............................................. 2-7
Steering
Steering-wheel-mounted controls for
audio ............................................................. 4-12
Steering-wheel switches........................... 2-6
Storing a location/route ........................ 9-48
Storing avoid area.................................... 9-50
Storing home location............................. 9-48
Storing location ........................................ 9-48
Storing route .............................................. 9-49
Subscription to INFINITI
InTouch™ Services .................................... 8-11
Switch
Rear window and outside mirror
defroster switch........................................... 3-9
T
Text message settings ............................. 5-10
Touch panel................................................... 2-8
Trademarks ................................................... 1-4
Traffic information on map.................... 9-47
Traffic information settings ................... 9-46
Transferring information to/from
address book .............................................. 9-55
U
Updating All Information Feeds .......... 8-19
Upper display.............................................. 2-11
Upper touch screen display
(upper display)............................................ 2-11
USB (Universal Serial Bus) connection
port ..................................................... 4-5, 4-21
USB/iPod® interface and Auxiliary
input jack ....................................................... 2-6
User edit screen......................................... 8-31
User registration....................................... 8-30
Index
12-3