2019 INFINITI QX30 Owner's Manual

When the Intelligent Key battery is low, an
indicator illuminates in the vehicle informa-
tion display. For additional information, refer
to "Safety systems".
Since the Intelligent Key is continuously re-
ceiving radio waves, if the key is left near
equipment which transmits strong radio
waves, such as signals from a TV and per-
sonal computer, the battery life may become
shorter.
For additional information, refer to "Intelli-
gent Key battery replacement".
As many as four Intelligent Keys can be reg-
istered and used with one vehicle. For infor-
mation about the purchase and use of addi-
tional Intelligent Keys, it is recommended that
you visit an INFINITI retailer.
CAUTION
Listed below are conditions or occurrences
which will damage the Intelligent Key:
•Do not allow the Intelligent Key, which
contains electrical components, to come
into contact with water or salt water.
This could affect the system function.
•Do not drop the Intelligent Key.
•Do not strike the Intelligent Key sharply
against another object.
•Do not change or modify the Intelligent
Key.
•Wetting may damage the Intelligent
Key. If the Intelligent Key gets wet, im-
mediately wipe until it is completely dry.
•Do not place the Intelligent Key for an
extended period in an area where tem-
peratures exceed 140°F (60°C).
•Do not attach the Intelligent Key with a
key holder that contains a magnet.
•Do not place the Intelligent Key near
equipment that produces a magnetic
field, such as a TV, audio equipment and
personal computers.
If an Intelligent Key is lost or stolen, INFINITI
recommends erasing the ID code of that In-
telligent Key from the vehicle. This may pre-
vent the unauthorized use of the Intelligent
Key to operate the vehicle. For information
regarding the erasing procedure, it is recom-
mended that you visit an INFINITI retailer.
OPERATING RANGE
The Intelligent Key functions can only be used
when the Intelligent Key is within the speci-
fied operating range from the request switch
1.
NPA1498
Pre-driving checks and adjustments3-9

When the Intelligent Key battery is dis-
charged or strong radio waves are present
near the operating location, the Intelligent
Key operating range becomes narrower, and
the Intelligent Key may not function properly.
The operating range is within 31.5 in (80 cm)
from each request switch
1.
If the Intelligent Key is too close to the door
glass, handle or rear bumper, the request
switches may not function.
When the Intelligent Key is within the operat-
ing range, it is possible for anyone, even
someone who does not carry the Intelligent
Key, to push the request switch to lock/
unlock the doors.
DOOR LOCKS/UNLOCKS
PRECAUTION
•Do not touch the door handle request
switch with the Intelligent Key held in your
hand as illustrated. The close distance to
the door handle will cause the Intelligent
Key system to have difficulty recognizing
that the Intelligent Key is outside the ve-
hicle.
•To prevent the Intelligent Key from being
left inside the vehicle, make sure you carry
the Intelligent Key
INFINITI INTELLIGENT KEY
OPERATION
You can lock or unlock the doors without
taking the Intelligent Key out of your pocket
or bag.
When you carry the Intelligent Key with you,
you can lock or unlock all doors by pushing
the door handle request switch within the
range of operation.
Locking doors
1. Push the P (Park) button to engage the P
(Park) position, place the ignition switch in
the LOCK position and make sure you
carry the Intelligent Key with you.
2. Close all doors.
3. Touch any sensor surface
1or2.
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3-10Pre-driving checks and adjustments

4. All doors and the lift gate will lock.
5. The turn signals flash three times.
NOTE
•Doors do not lock by pushing the door
handle request switch while any door is
open. However, doors lock with the me-
chanical key even if any door is open.
•The driver's door and the door at which
the handle is used, must both be closed.
•The doors may not lock when the Intelli-
gent Key is in the same hand that is oper-
ating the request switch to lock the door.
Put the Intelligent Key in a purse, pocket
or your other hand.
CAUTION
•When locking the doors using the re-
quest switch, make sure to have the In-
telligent Key in your possession before
operating the request switch to prevent
the Intelligent Key from being left in the
vehicle.
•The request switch is operational only
when the Intelligent Key has been de-
tected by the Intelligent Key system.
Unlocking doors
1. Carry the Intelligent Key.
2. Touch the inner surface of the door
handle.
3. All doors and the lift gate will unlock.
4. The turn signals flash once.
Deactivating and activating
If you do not intend to use the vehicle for an
extended period of time, you can deactivate
the Intelligent Key. The key will then use very
little power, thereby conserving battery
power. For the purposes of activation/
deactivation, the vehicle does not have to be
nearby.
To deactivate:press the
button on the
key twice in rapid succession The battery
check lamp of the key lights up twice briefly
and Intelligent Key is deactivated.
To activate:press any button on the key or
insert the key into the ignition lock. The Intel-
ligent Key and all of its associated features
are available again.
CHANGING THE SETTINGS OF
THE LOCKING SYSTEM
You can change the settings of the locking
system. This means that only the driver's door
and the fuel-filler lid are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel alone.To change the setting:simultaneously
press theandbuttons for approxi-
mately 6 seconds.
NOTE
If the setting of the locking system is
changed within the signal range of the ve-
hicle, pressing the
andbutton will
lock or unlock the vehicle.
The key now functions as follows:
To unlock the driver's door:press the
button once.
To unlock centrally:press the
button
twice.
To lock centrally:press the
button.
The Intelligent Key function is changed as
follows:
To unlock the driver's door:touch the inner
surface of the door handle on the driver's
door.
To unlock centrally:touch the inner surface
of the door handle on the front passenger
door or the rear door.
To lock centrally:touch the outer sensor sur-
face on one of the door handles
To restore the factory settings:
simultane-
ouslypress theandbutton for ap-
proximately 6 seconds.
Pre-driving checks and adjustments3-11

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom Possible causeRemedy
You cannot
lock or unlock
the vehicle
using the keyThe key
battery is
discharged
or nearly
discharged:
•Vehicles without Intelligent Key:try again to lock/unlock the vehicle using the remote control function of the key. Point the
tip of the key at the driver's door handle from close range and press the/button.
If this does not work:
•Check the key battery (see "Checking the battery") and replace it necessary•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
There is inter-
ference from
a powerful
source of radio
waves
•Vehicles without Intelligent Key: try again to lock/unlock the vehicle using the remote control function of the key. Point the
tip of the key at the driver's door handle from close range and press the/button.
If this does not work:
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
The key is
faulty
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
•Have the key checked. It is recommended you visit an INFINITI retailer for this service.
3-12Pre-driving checks and adjustments

Symptom Possible causeRemedy
You can no
longer lock or
unlock the
vehicle using
Intelligent KeyThe key
battery is
discharged
or nearly
discharged
•Check the key battery (see "Checking the battery") and replace it necessary
If this does not work:
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
There is inter-
ference from
a powerful
source of radio
waves
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
There is a fault
with the
Intelligent Key
system
•Lock/unlock the vehicle using the remote control function of the key.•Have the vehicle and key checked. It is recommended you visit an INFINITI retailer for this service.
If the vehicle can also not be locked/unlocked using the remote control function
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
•Have the vehicle and key checked. It is recommended you visit an INFINITI retailer for this service.
The engine
cannot be
started using
the keyThe on-board
voltage is too
low
•Switch off non-essential consumers, e. g. seat heating or interior lighting, and try to start the engine again
If this does not work:
•Check the starter battery and charge it if necessary (see "Battery")
or
•Jump-start the vehicle (see "Jump starting")
or
•Have the system checked. It is recommended you consult an INFINITI retailer.
Pre-driving checks and adjustments3-13

Symptom Possible causeRemedy
The engine
cannot be
started using
the push
button igni-
tion switch.
The key is in
the vehicleThe vehicle is
locked with the
Intelligent Key.
•Unlock the vehicle and try to start the vehicle again.
The key bat-
tery is weak or
discharged.
•Check the key battery (see "Checking the battery") and replace it necessary
If this does not work:
•Start your vehicle with the key in the ignition lock.
There is inter-
ference from
a powerful
source of radio
waves.
•Start the vehicle with the key in the ignition lock.
You have lost
a key—
•Have the key deactivated. It is recommended you visit an INFINITI retailer for this service.•Report the loss immediately to the vehicle insurers•If necessary, have the locks changed as well
You have lost
the emer-
gency key
element
•Report the loss immediately to the vehicle insurers•If necessary, have the locks changed as well.
3-14Pre-driving checks and adjustments

1. Make sure that the windshield wipers are
switched off.
2. Pull the hood lock release lever
1, lo-
cated below the instrument panel on
the driver's side; the hood will spring up
slightly.3. Push the lever2at the front of the hood,
to the left with your fingertips and raise
the hood.
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HOOD
Pre-driving checks and adjustments3-15

4. Insert the support rod3into the slot4on the underside of the hood.
5. When closing the hood, replace the sup-
port rod in its original position
5, slowly
lower the hood to about8–12in.(20–
30 cm) above the hood lock, then let it
drop. Make sure the hood is securely
latched.
WARNING
•Make sure the hood is completely closed
and latched before driving. Failure to do
so could cause the hood to fly open and
result in an accident.
•If you see steam or smoke coming from
the engine compartment, to avoid injury
do not open the hood.
OPENING FUEL-FILLER DOOR
To open the fuel-filler door, unlock it using
one of the following operations, then push
the right side of the door
1.
•Push the door handle request switch with
the Intelligent Key carried with you.
•Push the “UNLOCK”button on the
Intelligent Key.
•Push the power door lock switch to the
“UNLOCK”position.
To close the fuel-filler door, close the door
until it securely latches. To lock the fuel filler
door, lock the vehicle using the intelligent key.
FUEL-FILLER CAP
Turn the fuel-filler cap counterclockwise to
remove. To tighten, turn the cap clockwise
until a single click is heard.
Put the fuel-filler cap on the cap holder
2while refueling.
WARNING
•Gasoline is extremely flammable and
highly explosive under certain condi-
tions. You could be burned or seriously
injured if it is misused or mishandled.
Always stop the engine and do not
smoke or allow open flames or sparks
near the vehicle when refueling.
•Do not attempt to top off the fuel tank
after the fuel pump nozzle shuts off au-
tomatically. Continued refueling may
cause fuel overflow, resulting in fuel
spray and possibly a fire.
•Use only an original equipment type
fuel-filler cap as a replacement. It has a
built-in safety valve needed for proper
operation of the fuel system and emis-
sion control system. An incorrect cap
can result in a serious malfunction and
possible injury.
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FUEL-FILLER DOOR
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