2019 Hyundai Ioniq Electric towing

6-20
What to do in an emergency
While driving, if you experience any
unusual vibration, ride disturbance or
noise, reduce your speed and drive
with caution until you can safely pull
off of the side of the road.
Call for road side service or towing.
When you use the Tire Mobility Kit,
the tire pressure sensors and wheel
may be damaged by sealant, have it
inspected at an authorized dealer. Checking the tire inflation pressure
1. After driving approximately 4~6miles (7~10km or about
10 minutes), stop at a safe location.
2. Connect the filling hose (2) of the compressor directly to the tire
valve.
3. Plug the compressor power cord into the vehicle power outlet.
4. Adjust the tire inflation pressure to the recommended tire inflation.
With the vehicle ON ( indica- tor ON) proceed as follows.
- To increase the inflation pressure:
Switch on the compressor, posi-
tion to "I". To check the current
inflation pressure setting, briefly
switch off the compressor.
- To reduce the inflation pressure:
Press the button (8) on the com-
pressor.
Information
The pressure gauge may show higher
than actual reading when the com-
pressor is running. To get an accurate
tire pressure, the compressor needs to
be turned off.
Information
When reinstalling the repaired or
replaced tire and wheel on the vehicle,
tighten the wheel lug nut to 11~13
kgf·m (79~94 lbf·ft).
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When you use the Tire Mobility
Kit including sealant not
approved by HYUNDAI, the tire
pressure sensors may be dam-
aged by sealant. The sealant on
the tire pressure sensor and
wheel should be removed when
you replace the tire with a new
one and inspect the tire pres-
sure sensors at an authorized
dealer.
CAUTION

6-21
What to do in an emergency
6
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground. If any of the loaded
wheels or suspension components
are damaged or the vehicle is being
towed with the front wheels on the
ground, use a towing dolly under the
front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
T T
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W I
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dolly
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Do not tow the vehicle with
the front wheels on the
ground as this may cause
damage to the vehicle.
Do not tow with sling-type
equipment. Use a wheel lift or
flatbed equipment.
CAUTION

6-22
What to do in an emergency
When towing your vehicle in an
emergency without wheel dollies:
1. While depressing the brake pedal shift to the N (Neutral) position
and turn the vehicle off. The
POWER button will be in the ACC
position.
2. Release the parking brake.
Failure to shift to N (Neutral) may
cause internal damage to the vehi-
cle.
Removable Towing Hook
1. Open the liftgate, and remove the towing hook from the tool case.
2. Remove the hole cover by press-ing the lower part of the cover on
the front or rear bumper.
3. Install the towing hook by turning it clockwise into the hole until it is
fully secured.
4. Remove the towing hook and install the cover after use.
NOTICE
If your vehicle is equipped with
a rollover sensor, place the
POWER button in the OFF or
ACC position when the vehicle
is being towed. The side impact
and curtain air bag may deploy
if the sensor detects the situa-
tion as a rollover.
WARNING
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■Front
■Rear

6-23
What to do in an emergency
6
Emergency Towing
If towing is necessary, we recom-
mend you have it done by an author-
ized HYUNDAI dealer or a commer-
cial tow truck service.
If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.Always follow these emergency tow-
ing precautions:
While depressing the brake pedal
shift to the N (Neutral) position and
turn the vehicle off. The POWER
button will be in the ACC position.
Release the parking brake.
Depress the brake pedal with more force than normal since you will
have reduced braking perform-
ance.
More steering effort will be required because the power steer-
ing system will be disabled.
Use a vehicle heavier than your own to tow your vehicle.
The drivers of both vehicles should communicate with each other fre-
quently.
Before emergency towing, check that the hook is not broken or dam-
aged.
Fasten the towing cable or chain securely to the hook.
Do not jerk the hook. Apply steady and even force. Use a towing cable or chain less
than 16 feet (5 m) long. Attach a
white or red cloth (about 12 inch
(30 cm) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable or chain remains tight during towing.
Before towing, check the reduction gear for fluid leaks under your vehi-
cle. If the reduction gear is leaking,
flatbed equipment or a towing dolly
must be used.
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6-24
What to do in an emergencyTo avoid damage to your vehicle
and vehicle components when
towing:
Always pull straight ahead
when using the towing hooks.
Do not pull from the side or at
a vertical angle.
Do not use the towing hooks to
pull a vehicle out of mud, sand
or other conditions from which
the vehicle cannot be driven
out under its own power.
Limit the vehicle speed to
10 mph (15 km/h) and drive
less than 1 mile (1.5 km) when
towing to avoid serious dam-
age to the reduction gear.
CAUTION

7-10
Maintenance
Maintenance Under Severe Usage Conditions
The following items must be serviced more frequently on cars normally used under severe driving conditions. Refer
to the chart below for the appropriate maintenance intervals.
R : Replace I : Inspect and, after inspection, clean, adjust, repair or replace if neces\
sary
Severe Driving Conditions
A - Repeatedly driving short distances of less than 5 miles (8 km) in normal temperature or less than 10 miles (16 km)
in freezing temperature
B - Extensive low speed driving for long distances
C - Driving on rough, dusty, muddy, unpaved, graveled or salt- spread roads
D - Driving in areas using salt or other corrosive materials or in very cold weather E - Driving in sandy areas
F - Driving in heavy traffic area over 90°F (32°C)
G- Driving on uphill, downhill, or mountain road
H - Towing a Trailer, or using a camper, or roof rack
I - Driving as a patrol car, taxi, other commercial use or vehicle
towing
J - Driving over 106 mph (170 km/h)
K - Frequently driving in stop-and-go conditions
MAINTENANCE ITEMMAINTENANCE OPERATIONMAINTENANCE INTERVALSDRIVING
CONDITION
Reduction gear fluid REvery 75,000 miles (120,000 km) C, E, F, G, I
Brake / pads, calipersIMore frequentlyC, D, G, H
Steering gear box, linkage & boots /
lower arm ball joint, upper arm ball jointIMore frequentlyC, D, E, F, G, H, I
Drive shafts and bootsIMore frequentlyC, D, E, F, G, H, I
Climate control air filter
(for evaporator and blower unit)RMore frequentlyC, E

H59
If you cannot put out the fire
immediately, the high voltage
battery may explode. Evacuate
to a safe place and do not let
other people approach the site.
Contact the fire department and
notify them of an electric vehi-
cle fire.
If the vehicle is flooded with
water, immediately turn OFF
the vehicle and evacuate to a
safe place. Contact 911 or an
authorized HYUNDAI dealer.
WARNING
If towing is required, lift all
four wheels off the ground
and tow the vehicle. If you
must tow the vehicle using
only two wheels, lift the front
wheels off the ground and tow
the vehicle.
(Continued)
(Continued)
If necessary to roll the vehicle
so that it can be rolled onto a
flatbed tow truck perform the
following:
- First, depress the brakepedal and release the park-
ing brake.
- While depressing the brake pedal shift to the N (Neutral)
position and press the
POWER button to turn the
vehicle off.
- Wait 3 minutes or more before opening the driver
door and the vehicle will
remain in ACC mode and in
Neutral.
- If the driver door is opened within the 3 minute period,
the vehicle will automatically
shift to P (Park), the vehicle
will turn OFF and the front
wheels will be remained
locked.WARNING
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Flatbed Towing
Tires Locked Towing
Dolly
Tires Locked Towing
Dolly

H60
Other Precautions for Electric
Vehicle
When you paint or apply heat treat-ment to the vehicle as a result of
an accident, the performance of
the high voltage battery can be
reduced.
If heat treatment is required, contact
an authorized HYUNDAI dealer.
When you clean the motor com- partment, do not use high pressure
water to wash. This may cause an
electric shock due to a discharge in
high voltage electricity, or damage
the vehicle's electric system.
Do not use, remodel, or install non- genuine parts. This may damage
the electric power system. The high voltage battery cooling
duct is located in the bottom center
of the rear seats. The cooling duct
cools down the high voltage bat-
tery. When the high voltage battery
cooling duct is blocked, the high
voltage battery may be overheat-
ed. Do not obstruct the cooling
duct with any other objects.

If you tow the vehicle while
the front wheels are touching
the ground, the vehicle motor
may generate electricity and
the motor components may
be damaged or a fire may
occur.
When a vehicle fire occurs
due to the battery, there is a
risk of a second fire. Contact
911 when towing the vehicle.
WARNING
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