2019 GMC SIERRA DENALI remote start

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Vehicle Care 3171. Remote Negative ( – ) Location.
See Jump Starting - North
America 0 395 .
2. Positive (+) Terminal (Under
Cover). See Jump Starting -
North America 0 395 .
3. Battery - North America 0 337 .
4. Engine Compartment Fuse
Block 0 350 .
5. Engine Cooling Fans (Out of
View). See Cooling System
0 327 .
6. Engine Oil Fill Cap. See “ When
to Add Engine Oil ” under
Engine Oil 0 321 .
7. Engine Oil Dipstick. See
“ Checking Engine Oil ” under
Engine Oil 0 321 .
8. Coolant Surge Tank and
Pressure Cap. See Cooling
System 0 327 .
9. Engine Air Cleaner/Filter 0 326 .
10. Brake Fluid Reservoir. See
Brake Fluid 0 336 . 11. Windshield Washer Fluid
Reservoir. See “ Adding Washer
Fluid ” under Washer Fluid
0 334 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Vehicle Care 3191. Remote Negative ( – ) Location.
See Jump Starting - North
America 0 395 .
2. Positive (+) Terminal (Under
Cover). See Jump Starting -
North America 0 395 .
3. Battery - North America 0 337 .
4. Engine Compartment Fuse
Block 0 350 .
5. Engine Cooling Fans (Out of
View). See Cooling System
0 327 .
6. Engine Oil Dipstick. See
“ Checking Engine Oil ” under
Engine Oil 0 321 .
7. Engine Oil Fill Cap. See “ When
to Add Engine Oil ” under
Engine Oil 0 321 .
8. Coolant Surge Tank and
Pressure Cap. See Cooling
System 0 327 .
9. Engine Air Cleaner/Filter 0 326 .
10. Brake Fluid Reservoir. See
Brake Fluid 0 336 . 11. Windshield Washer Fluid
Reservoir. See “ Adding Washer
Fluid ” under Washer Fluid
0 334 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Vehicle Care 3211. Remote Negative ( – ) Location.
See Jump Starting - North
America 0 395 .
2. Positive (+) Terminal (Under
Cover). See Jump Starting -
North America 0 395 .
3. Battery - North America 0 337 .
4. Engine Compartment Fuse
Block 0 350 .
5. Engine Oil Dipstick. See
“ Checking Engine Oil ” under
Engine Oil 0 321 .
6. Engine Cooling Fans (Out of
View). See Cooling System
0 327 .
7. Engine Oil Fill Cap. See “ When
to Add Engine Oil ” under
Engine Oil 0 321 .
8. Coolant Surge Tank and
Pressure Cap. See Cooling
System 0 327 .
9. Engine Air Cleaner/Filter 0 326 .
10. Brake Fluid Reservoir. See
Brake Fluid 0 336 . 11. Windshield Washer Fluid
Reservoir. See “ Adding Washer
Fluid ” under Washer Fluid
0 334 .
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Oil For diesel engine vehicles, see
“ Engine Oil ” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“ Selecting the Right Engine Oil ”
in this section.
.
Check the engine oil level
regularly and maintain the
proper oil level. See “ Checking
Engine Oil ” and “ When to Add
Engine Oil ” in this section. .
Change the engine oil at the
appropriate time. See Engine Oil
Life System 0 323 .
.
Always dispose of engine oil
properly. See “ What to Do with
Used Oil ” in this section.
Checking Engine Oil Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0 316 for the location.
{ WarningThe engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
396 Vehicle Care 3. Discharged Battery Remote
Negative Terminal
4. Discharged Battery Remote
Positive Terminal
The jump start positive post (1) and
negative post (2) are on the battery
of the vehicle providing the jump
start.
The jump start positive post (4) and
the negative grounding point (3) for
the discharged battery are on the
passenger side of the vehicle.
The positive jump start connection
for the discharged battery is under a
cover. Slide the cover to expose the
terminal.
1. Check the other vehicle.
It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
(Continued) Caution (Continued) damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a
diesel engine with two
batteries, you should know
before you begin that,
especially in cold weather, you
may not be able to get enough
power from a single battery in
another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough
so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection. You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) before
setting the parking brake. If you
have a four-wheel-drive
vehicle, be sure the transfer
case is in a drive gear, not in
N (Neutral).
CautionIf any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Vehicle Care 3974. Turn the ignition off on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio!
5. Open the hood on the other
vehicle and locate the
positive (+) and negative ( − )
terminal locations on that
vehicle.
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative ( − ) terminals, see
Engine Compartment Overview
0 316 . { WarningAn electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{ WarningUsing a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately. { WarningFans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
6. Check that the jumper cables
do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles
could be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will
go to positive (+) or to a remote
positive (+) terminal if the
vehicle has one. Negative ( − )
will go to a heavy, unpainted
metal engine part or to a
remote negative ( − ) terminal if
the vehicle has one.
Do not connect positive (+) to
negative ( − ) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative ( − ) cable to the

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
398 Vehicle Care negative ( − ) terminal on the
dead battery because this can
cause sparks.
7. Connect one end of the red
positive (+) cable to the remote
positive (+) terminal of the
vehicle with the discharged
battery.
8. Do not let the other end touch
metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
9. Connect one end of the black
negative ( − ) cable to the
negative ( − ) terminal of the
good battery. Use a remote
negative ( − ) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step.
10. Connect the other end of the
negative ( − ) cable to the
remote negative ( − ) terminal to
the discharged battery. 11. Start the vehicle with the good
battery and run the engine for a
while.
12. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
CautionIf the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes. Towing the Vehicle CautionIncorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
438 Customer Information .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.
Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
.
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.
Battery Jump Start: Service to
jump start a dead battery.
.
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance .
Impound towing caused by
violation of any laws
.
Legal fines
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered. Services Specific to
Canadian-Purchased Vehicles .
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
.
Lock-Out Service: Vehicle
registration is required.
.
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
.
Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
OnStar 449
Security If equipped, OnStar provides these
services:
.
With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.
With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
.
With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle. OnStar Additional
Information In-Vehicle Audio Messages Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Q to set up an account.
.
After change in ownership and
at 90 days.
Transferring Service Press
Q to request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends. Reactivation for Subsequent
Owners Press
Q and follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
.
See www.onstar.com (U.S.).
.
See www.onstar.ca (Canada).
.
Call TTY 1-877-248-2080.