10-4 I Appendix
Troubleshooting
1. Errors w\fic\f occur during t\fe operation or installation of t\fe
device may be mistaken as a malfunction\s of t\fe actual device.
2. If you are \faving problems wit\f t\fe device, try t\fe suggestions
listed below.
3. If t\fe problems persist, contac\st your dealer.
Problem Possible Cause
T\fere are small red\s,
blue, or green dots on
t\fe screen
• Because t\fe LCD is manufactured wit\f
tec\fnology requiring \fig\f point density,
a pixel or lig\fting deficiency may occur
wit\fin 0.01% of tot\sal pixels
T\fe sound or image \sis
not working
• Has t\fe Switc\f for t\fe ve\ficle been
turned to [ACC] or [ON]?
• Has t\fe SYSTEM been\s turned OFF?
T\fe screen is being \sdis-
played but sound is not
working
• Has t\fe volume been set to a\s low level?• Has t\fe volume been muted?
W\fen t\fe power is
turned on, t\fe corners of
t\fe screen are dark
• T\fe display appearing somew\fat dark
after prolonged periods of use is normal
wit\f LCD panels. It is not a malfun\sction
• If t\fe screen is very dark, contact your
nearest dealer for assistance
Sound is working from
only one speaker
• Are t\fe positions of Fader or Balance
sound controls adju\ssted to only one si\sde?
Problem Possible Cause
T\fe external device is
not working
• Is t\fe external device connected wit\f a
standard connector \scable?
Upon turning power on,
t\fe most recent mod\se
screen is not displa\syed Wit\fin modes t\fat play files by reading
external sources, suc\f as USB, iPod, or
Bluetoot\f
® streaming mode, t\fe most
recently played mode screen prior to turning
off power may not properly load
• If t\fe corresponding device is not con -
nected, t\fe mode operated prior to t\fe
most recent mode wi\sll operate
• If t\fe previous mode still cannot be prop-
erly played, t\fe mode operated prior to
t\fat will operate
H_DH 19MY_G5.0[USA_EU]AVN_B1MS7BD001_.indb 42018-06-29 오전 10:28:45
10-6 I Appendix
Problem Possible Cause Countermeasure
T\fe USB
does not
work
• USB memory is
damaged• Please use t\fe USB a\sfter
formatting it.
• USB memory \fas
been contaminated• Remove any foreign sub-
stances on t\fe conta\sct
surface of t\fe USB memo\sry
and multimedia terminal
• A separately pur-
c\fased USB HUB is
being used• Directly connect t\fe USB
memory wit\f t\fe multimedia
terminal on t\fe ve\ficle
• A USB extension
cable is being used• Directly connect t\s\fe USB
memory wit\f t\fe multimedia
terminal on t\fe ve\ficle
• A USB w\fic\f is not
a Metal Cover Type
USB Memory is
being used• Use standard USB Me\smory
• An HDD type, CF,
SD Memory is being
used• Use standard USB Me\smory
• T\fere are no music
files w\fic\f can be
played• Only MP3, WMA file formats
are supported. Please use
only t\fe supported music file
formats
Problem Possible Cause Countermeasure
T\fe iPod is
not recog-
nized even
t\foug\f it \fas
been con-
nected
• T\fere are no titles
w\fic\f can be played• Use iTunes to download and
save MP3 files into t\f\se iPod
• T\fe iPod firmware
version \fas not
been properly
updated• Use iTunes to update t\fe
firmware version and recon-
nect t\fe iPod wit\f t\fe device
• T\fe iPod device
does not recognize
downloads• Reset t\fe iPod and recon -
nect wit\f t\fe device
Bluetoot\f
does not
work or its
limited
functions are
available
• Bluetoot\f on your
mobile p\fone is set \s
to OFF• Set it to ON
• T\fe Bluetoot\f con-
nection is not made\s• Make t\fe connection ac\stive
Informa\bion
• W\file operating t\fe device, if an abnormality occurs t\fat cannot be
corrected wit\f t\fe above described measures, press t\fe
RESET
key to
reset t\fe system.
• Press and \fold t\fe RESET key (more t\fan 1 second). T\fe device power
will turn off and t\fe system\s will reset.
H_DH 19MY_G5.0[USA_EU]AVN_B1MS7BD001_.indb 62018-06-29 오전 10:28:45
Index I 10-9
Index
A
About Bluetoot\f® Wireless
Tec\fnology/Multimedi\sa System
Use Environment
…………………… 10-8
About HD Radio™ Dat\sa Services
…… 7-2
About Making/
Answering P\fone Calls
…………… 10-8
About Pairing Mobile P\fones
……… 10-7
About SiriusXM™ Data Service
……… 7-4
About Transmission and Recep\stion of
Radio Waves
………………………… 4-6
Accept/Reject Call
…………………… 3-7
Accessing HD Radio™ \sData
………… 7-2
Accessing SiriusXM™ Data
………… 7-4
Address
…………………………… 5-15
Address Book
……………………… 5-20
Adjusting Voice Recognition Volume
… 6-5
Advanced Settings
…………………… 9-9
Auto Connection Priority
……………… 9-5
Auto Cras\f Notification
……………… 4-4
Avoid Street
………………………… 5-30
B
Basic Features ………………………… 5-2
Battery Warning Message
…………… 1-9
Before Playing a USB MP3
………… 2-11
Before Use
…………………………… 4-6
Before Using t\fe Bluet\soot\f
®
Handsfree
…………………………… 3-2
Bluetoot\f
® Audio …………………… 2-24
Bluetoot\f Connectio\sn
…… 2-25, 3-4, 9-4
Bluetoot\f P\fone
……………………… 3-6
Bluetoot\f Settings
…………………… 9-3
Bluetoot\f System In\sfo
………………… 9-6
Bluetoot\f Voice Prompts
……………… 9-5
C
Call Commands ……………………… 6-8
Call History
…………………………… 3-9
Camera
……………………………… 8-4
Canceling Route
…………………… 5-27
CAUTIONS upon Connec\sting
Bluetoot\f
® P\fone …………………… 3-3
C\fanging Map View
………………… 5-3
Climate
………………………………… 8-2
Combining Voice Recognition w\sit\f
On-Screen Commands
……………… 6-3
Component Names and\s Functions
… 1-4
Connected Settings
……………… 4-9, 9-6
Connecting Bluetoo\st\f Devices
……… 3-4
Connecting wit\f t\fe\s Genesis
Connected Services Center
………… 4-7
Contacts
…………………………… 3-10
Coordinates
………………………… 5-21
H_DH 19MY_G5.0[USA_EU]AVN_B1MS7BD001_.indb 92018-06-29 오전 10:28:46
10
10-12 I Index
Q
\buick Menu …………………………… 5-5
R
Radio Commands ………………… 6-12
Rear View Mirror Switc\f
……………… 4-2
Restaurants
………………………… 5-19
Restrictions on Features for Safety
Measures
……………………………… 1-9
Route
………………………… 5-5, 5-27
Route Guidance
…………………… 5-25
Route Options
……………………… 5-27
Route Overview
…………………… 5-29
Route Setting
……………………… 5-23
S
Save ………………………………… 5-12
Screen Saver Settings
………………… 9-9
Selecting t\froug\f C\s\fannel/
Category List
………………………… 2-8
Send to Car wit\f Go\sogle
……………… 4-8
Service Activation
…………………… 9-6
Settings
…………………………… 5-13
Siri Eyes Free
……………………… 6-19
SiriusXM™
…………………………… 2-6
SiriusXM™ Data
……………………… 7-4
SiriusXM™ Fuel Price Information
… … 7-5
SiriusXM™ Movie Information
……… 7-9
SiriusXM™ Sports Information
……… 7-8
SiriusXM™ Stock Information
………… 7-7
SiriusXM™ Weat\fer Announcement\s
… 7-4 Skipping Prompt Me\sssages
………… 6-5
SOS
…………………………………… 4-4
Sound Settings
……………………… 9-2
Starting/Ending and Se\stting Voice
Recognition
…………………………… 6-3
Starting Genesis Connec\sted
Services Voice Local Searc\f
………… 4-3
Starting t\fe System for t\fe
First Time
……………………………… 1-8
Starting Voice Recognition
…………… 6-3
Steering-linked camera
……………… 8-5
Steering W\feel Controls
……………… 1-6
Stolen Ve\ficle Recovery
……………… 4-5
Supported USB music
specifications
……………………… 2-13
System Info
………………………… 9-10
System Reset
………………………… 1-8
System Update
…………………… 9-10
H_DH 19MY_G5.0[USA_EU]AVN_B1MS7BD001_.indb 122018-06-29 오전 10:28:46
Index I 10-13
T
Traffic ………………………………… 5-9
Traffic/Guidance
…………………… 5-31
Troubles\footing
……………… 5-33, 10-4
Turning t\fe System On/\sOff
…………… 1-8
Types of Commands
………………… 6-8
U
USB ………………………………… 2-11
USB Music
………………………… 2-14
Using iPod Devices
………………… 2-17
Using t\fe Menu During a P\fone Call
… 3-8
Using Voice Memo
…………………… 8-6
V
Ve\ficle Diagnostics …………………… 4-9
Ve\ficle Immobilizati\son
………………… 4-5
Ve\ficle Slowdown
…………………… 4-5
Viewing a new message
…………… 3-11
Viewing Menu
………………………… 2-8
Viewing messages from t\s\fe
messages list
……………………… 3-12
Voice Commands
…………………… 6-8
Voice Recognition S\screen Overview
… 6-6
Voice Recognition S\settings
…………… 9-7
W
Warnings and Cautions ……………… 1-2
W\fat is
Bluetoot\f® Wireless
Tec\fnology?
…………………………… 3-2
W\fat Is Genesis Conn\sected
Services?
……………………………… 4-6
W\fat is Genesis Conn\sected
Services Voice Local Searc\f?
……… 4-3
W\fat Is Telematics?
………………… 4-6
W\fat is Voice Recognition?
………… 6-2
Z
Zoom In/Zoom Out …………………… 5-4
H_DH 19MY_G5.0[USA_EU]AVN_B1MS7BD001_.indb 132018-06-29 오전 10:28:46
10
Component Names an\cd Functions......................3
On-Screen Touch Con\ctro\fs ..................................7
FM/AM .................................................................8
HD Radio™ Techno\fog\cy ....................................10
SiriusXM™ .........................................................11
USB Music .........................................................14
B\fuetooth ............................................................16
Voice Recognition ..............................................23
FAQ ....................................................................39
Data Services .....................................................42
Navigation ..........................................................49
Table of Contents
H_DH 19MY_G5.0[USA_EU]AVN_B1MS7BD001_.indb 22018-06-29 오후 1:57:57
5
Steer\bng Wheel Controls
NameDescription
When the key is pressed \buick\fy (\fess than 0.8 se\cconds),• Activates voice recognition
When the key is pressed and he\c\fd (over 0.8 seconds),
• Ends voice recognition• If iOS device is connected through B\fuetooth, activates or ends
Siri Eyes Free
VOL +
VOL -Use to adjust the \cvo\fume of audio or c\ca\f\f.
• Mutes the audio. (Media wi\f\f be paus\ced in some media m\codes.)• Mutes the microphon\ce during a ca\f\f.
MODE
• Each time this is p\cressed, the mode i\cs changed in the fo\f\fowing
order: FM →
AM →
SiriusXM™ →
USB or iPod →
B\fuetooth
Audio →
FM
You can se\fect which \cmode to use in Adv\canced Settings.• If the media is not connected, the corresponding modes wi\f\f be
disab\fed
• Press and ho\fd (over 0.8 seconds) to turn the Mu\ftimedia sys -
tem on/off.
• When power is off, press button to turn power back on
When the key is pressed \buick\fy (\fess than 0.8 se\cconds),• FM/AM/SiriusXM™ mode: searches broadcast fre\buencies or
channe\fs saved to Presets
• Media mode: changes the track, fi\fe or tit\fe
When the key is pressed and he\c\fd (over 0.8 seconds),
• FM/AM mode: automatica\f\fy search\ces broadcast fre\buen\ccies• SiriusXM™ mode: automatica\f\fy search\ces broadcast channe\f\cs
• Media mode: \buick\fy \fooks up songs
(except for B\fuetooth Audio)
H_DH 19MY_G5.0[USA_EU]AVN_B1MS7BD001_.indb 52018-06-29 오후 1:58:01
14
USB Music
FeaturesDescription
ModeDisp\fays the current oper\cating mode.
Number of fi\fesNumber of fi\fes on \cthe current p\fay\fist.
Repeat/Shuff\feFrom Repeat/Shuff\fe, disp\fays the current oper\cating function.
P\fay Time
Disp\fays the current p\fay time/tota\f p\fay time.
Song InfoDisp\fays the artist/tit\fe/a\fbum info.
Previous Fi\fe
• If the button is se\fected (\fess than 0.8 seconds): Moves to the
previous fi\fe or p\fay the current fi\fe f\crom the beginning (\cdepends
on the p\fay time).
-If p\fay time is \fess than\c 3 seconds, moves to previous fi\fe. -If p\fay time is over 3 seconds, p\fay the current fi\fe from the
beginning.
• If the button is se\fected (\cover 0.8 seconds): It rewinds the track.
P\fay/Pause
P\fays/pauses the curre\cnt fi\fe.
Next Fi\fe
• If the button is se\fected (\fess than 0.8 seconds): Moves to the
next fi\fe.
• If the button is se\fected (over 0.8 seconds): It fast-forwards the
track.
Repeat
Repeats the current\c fi\fe.• If se\fect the fi\fe in the fi\fe tab on the \fist screen: se\fect this
button to switch between repeating the current fi\fe, repeating
fo\fder, and repeating a\f\f\c fi\fes.
• If se\fect the song in the other tabs on the \fist screen: se\fect
this button to switch between repeating the current song and
repeating a\f\f songs\c.
H_DH 19MY_G5.0[USA_EU]AVN_B1MS7BD001_.indb 142018-06-29 오후 1:58:06