2019 FORD TRANSIT key

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 432).
You can select any of the following during
an active phone call:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 355).
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

Note:
Data you share, e.g. the Vehicle
Identification Number (VIN), SIM Card ID,
and data plan usage, between us and the
vehicle network carrier is used to provide
the Vehicle Hotspot service in accordance
with your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any successfully delivered updates.
Note: For your convenience data usage may
be available for monitoring under Settings
but may not reflect actual or current usage.
The vehicle network carrier is responsible
for providing information about your
account. Please contact the vehicle network
carrier for more information.
Note: We may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect. Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: When the reverse sensing system detects an object, it displays red,
yellow and green highlights at the top of the image.
Enhanced Park
Aids
You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood protector. *
• Side window deflectors. *
• Splash guards.
• Step bars.
• Wheel covers. *
• Wheelhouse liners.
Interior Style
• Floor liners.
• Ambient lighting.
• Carpeted floor mats. Lifestyle
•
Ash cup and smokers packages.
• Cargo area illumination.
• Cargo area mats.
• Cargo liners.
• Cargo organizers.
• Device holder. *
• Hitch and towing accessories.
• Roof racks.
• Seat covers. *
• Window grilles.
Peace of Mind
• Back-up alarm. *
• Hitch scan rear park assist sensor. *
• Roadside assistance kits. *
• Keyless entry keypad.
• Remote start.
• Telematics. *
• Vehicle security system.
• Wheel locks.
* The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Accessories

9
911 Assist...........................................................59
A
A/C See: Climate Control......................................... 107
About 911 Assist..............................................59
About This Manual
...........................................7
ABS See: Brakes............................................................ 155
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 155
Accessories....................................................459 Exterior Style....................................................... 459
Interior Style........................................................ 459
Lifestyle................................................................. 459
Peace of Mind..................................................... 459
Accessories See: Replacement Parts
Recommendation............................................ 13
Adjusting the Headlamps.........................247 Horizontal Aim Adjustment........................... 248
Vertical Aim Adjustment................................. 247
Adjusting the Steering Wheel
....................79
Airbag Disposal...............................................58
Air Conditioning See: Climate Control......................................... 107
Air Filter See: Changing the Engine Air Filter - 3.2L
Power Stroke Diesel..................................... 255
See: Changing the Engine Air Filter - 3.5L Ecoboost™..................................................... 256
See: Changing the Engine Air Filter - 3.7L...................................................................... 257
Alarm See: Anti-Theft Alarm........................................ 78
Anti-Theft Alarm............................................78 Alarm System........................................................ 78
Arming the Alarm................................................. 78
Disarming the Alarm........................................... 78
Triggering the Alarm............................................ 78
Appendices....................................................485
Apps.................................................................429 ........................................................................\
.......... 429
SiriusXM Traffic and Travel Link.................... 431Audible Warnings and Indicators.............96
Airbag Secondary Warning.............................. 96
Door Ajar................................................................. 96
Exterior Lamps On............................................... 96
Key in Ignition........................................................ 96
Parking Brake On................................................. 96
Seatbelt Reminder.............................................. 96
Transmission Selector Lever Not in park (P)........................................................................\
96
Audio Input Jack...........................................354
Audio System
................................................333
General Information......................................... 333
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................334
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................338
Audio Unit - Vehicles With: AM/FM/USB Port/Bluetooth..........................................340
Bluetooth Audio Streaming........................... 345
iPod........................................................................\
. 345
Making and Receiving Calls........................... 344
Phone and Voice Pass-Through.................. 342
Phone Menu Options....................................... 344
Sound Button....................................................... 341
Station Preset Buttons.................................... 342
Station Tuning Control..................................... 342
USB........................................................................\
. 345
Waveband Button.............................................. 341
Audio Unit - Vehicles With: AM/ FM
..................................................................346
AUX Button.......................................................... 348
Clock Button........................................................ 347
Menu Button....................................................... 348
Sound Button..................................................... 348
Station Preset Buttons.................................... 348
Station Tuning Buttons................................... 348
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................336
Autolamps
........................................................83
Windshield Wiper Activated
Headlamps........................................................ 84
Automatic Transmission.............................151 Automatic Transmission Adaptive
Learning............................................................. 154
Brake-Shift Interlock......................................... 152
If Your Vehicle Gets Stuck in Mud or Snow.................................................................. 154
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Stowing the Wheel and Vehicle Jack........304
Vehicle Jack..........................................................
297
Vehicles With a Spare Wheel........................ 295
Changing the 12V Battery.........................244 Removing the Battery...................................... 244
Replacing the Battery...................................... 246
Changing the Engine Air Filter - 3.2L Power Stroke Diesel.................................255
Changing the Engine Air Filter - 3.5L Ecoboost™.................................................256
Changing the Engine Air Filter - 3.7L..................................................................257
Changing the Engine Oil and Oil Filter...............................................................235
Engine Lubrication for Severe Service
Operation
......................................................... 235
Changing the Front Wiper Blades.........246
Checking MyKey System Status...............63
Checking the Wiper Blades.....................246
Child Restraint and Seatbelt Maintenance.................................................46
Child Restraint Positioning..........................37
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................39
Left-Hand Side..................................................... 40
Right-Hand Side.................................................. 40
Cigar Lighter.....................................................121
Cleaning Products......................................260
Cleaning the Engine....................................262
Cleaning the Exterior...................................261 Body Paintwork Preservation........................ 262
Cleaning the Chrome Trim.............................. 261
Cleaning the Headlamps................................. 261
Cleaning the Rear Window............................. 261
Sliding Door Tracks........................................... 262
Cleaning the Instrument Panel and Instrument Cluster Lens........................265
Cleaning the Interior...................................263 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 263
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 265
Leather Interior................................................... 264
Mirrors.................................................................... 265
Rear Windows..................................................... 265
Seatbelts.............................................................. 264Storage Compartments, Cup Holders and
Ashtrays........................................................... 265
Suede Micro Fiber Fabric................................ 264
Cleaning the Wheels
..................................266
Cleaning the Windows and Wiper Blades...........................................................263
Clearing All MyKeys.......................................63
Climate Control
.............................................107
Cold Weather Precautions........................192
Coolant Check See: Engine Coolant Check............................ 236
Crash Sensors and Airbag Indicator........57
Creating a MyKey
............................................62
Programming and Changing Configurable
Settings............................................................... 63
Cruise Control
................................................168
Principle of Operation...................................... 168
Cruise control See: Using Cruise Control................................ 168
Cup Holders
....................................................123
Customer Assistance..................................201
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps............................84
Declaration of Conformity - Vehicles With: SYNC 3...............................................512
Radio Frequency Statement.......................... 512
Diesel Particulate Filter - 3.2L Diesel..............................................................145
Diesel Particulate Filter Automatic Regeneration................................................... 146
Diesel Particulate Filter Manual Regeneration................................................... 148
On-Board Diagnostics System...................... 146
Digital Radio
..................................................349
HD Radio Reception and Station
Troubleshooting............................................ 350
Direction Indicators.......................................84
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

H
Handbrake
See: Parking Brake - Vehicles With:
Mechanical Parking Brake.......................... 156
See: Parking Brake - Vehicles With: Push Down Parking Brake..................................... 156
Hazard Flashers............................................195
Headlamp Adjusting See: Adjusting the Headlamps..................... 247
Headlamp Removal See: Removing a Headlamp.......................... 248
Headrest See: Head Restraints........................................... 111
Head Restraints...............................................111
Adjusting the Head Restraint.......................... 112
Installing the Head Restraint .......................... 112
Removing the Head Restraint......................... 112
Heated Seats
..................................................119
Heated Windows and Mirrors..................109 Heated Exterior Mirrors..................................... 110
Heated Rear Window....................................... 109
Heating See: Climate Control......................................... 107
Hill Start Assist
..............................................157
Switching the System On and Off...............158
Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate ..........................................................
108
Cooling the Interior Quickly............................ 108
General Hints....................................................... 108
Heating the Interior Quickly........................... 108
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 109
Recommended Settings for Cooling .........108
Recommended Settings for Heating..........108
Side Window Defogging in Cold Weather............................................................ 109
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 108
Hints on Driving With Anti-Lock Brakes
............................................................155
Home Screen.................................................401
Hood Lock See: Opening and Closing the Hood..........229
Horn.....................................................................79 I
Ignition Switch
...............................................124
In California (U.S. Only)............................202
Information Displays.....................................97 General Information............................................ 97
Information Messages
.................................101
Installing Child Restraints............................19 Child Safety Restraint.......................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 28
Instrument Cluster
..........................................91
Instrument Lighting Dimmer.....................84
Interior Lamps
.................................................85
Courtesy Lamp...................................................... 85
Entrance Lamps................................................... 85
Reading Lamps..................................................... 85
Interior Mirror...................................................89 Automatic Dimming Mirror.............................. 89
Manual Dimming Mirror..................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle.........................196 Connecting the Jumper Cables..................... 197
Jump Starting....................................................... 197
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................67 Principle of Operation......................................... 67
L
Lane Keeping System.................................170 Lane Keeping Alert............................................. 170
Lighting Control..............................................82 Flashing High Beam Headlamps.................... 83
Lighting Control Positions................................. 82
Switching All of the Parking Lamps On........................................................................\
.. 82
Switching High Beam Headlamps On and Off........................................................................\
. 83
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index