2019 FORD TRANSIT bluetooth

Capacities and Specifications
Engine Specifications - 3.2L Power
Stroke Diesel ............................................307
Engine Specifications - 3.5L Ecoboost™ .......................................................................
308
Engine Specifications - 3.7L ...................
309
Motorcraft Parts - 3.2L Power Stroke Diesel ...........................................................
310
Motorcraft Parts - 3.5L Ecoboost™ ......
310
Motorcraft Parts - 3.7L ...............................
312
Vehicle Identification Number ................
313
Vehicle Certification Label .......................
314
Transmission Code Designation ............
314
Capacities and Specifications - 3.2L Power Stroke Diesel ...............................
315
Capacities and Specifications - 3.5L Ecoboost™ ................................................
321
Capacities and Specifications - 3.7L ........................................................................\
.
327
Audio System
General Information ..................................
333
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio ...........................
334
Audio Unit - Vehicles With: Premium AM/ FM/CD ........................................................
336
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ...........................................................
338
Audio Unit - Vehicles With: AM/FM/USB Port/Bluetooth .......................................
340
Audio Unit - Vehicles With: AM/FM ......
346
Digital Radio .................................................
349
Satellite Radio ..............................................
351
Audio Input Jack ..........................................
354
USB Port ........................................................
355
Media Hub .....................................................
355
SYNC™
General Information ..................................
356
Using Voice Recognition ..........................
358
Using SYNC™ With Your Phone ..........
360SYNC™ Applications and Services
......
372
Using SYNC™ With Your Media Player ........................................................................\
.
377
SYNC™ Troubleshooting ........................
386
SYNC™ 3
General Information ..................................
394
Home Screen ................................................
401
Using Voice Recognition ...........................
401
Entertainment .............................................
406
Phone ...............................................................
416
Navigation ......................................................
421
Apps ................................................................
429
Settings ..........................................................
432
SYNC™ 3 Troubleshooting ....................
446
Accessories
Accessories ...................................................
459
Auxiliary Switches .....................................
460
Ford Protect
Ford Protect ..................................................
462
Scheduled Maintenance
Scheduled Maintenance .........................
464
General Maintenance Information ......
466
Normal Scheduled Maintenance .........
469
Special Operating Conditions Scheduled Maintenance .............................................
472
Scheduled Maintenance Record ..........
474
Appendices
Electromagnetic Compatibility .............
485
End User License Agreement .................
487
Declaration of Conformity - Vehicles With: SYNC 3 .............................................
512
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Table of Contents

ABOUT 911 ASSIST
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable seatbelts
[if equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting: Website
www.owner.ford.com
www.syncmyride.ca Website
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
EMERGENCY CALL
REQUIREMENTS WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing 911 Assist

Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing 911 Assist

AUDIO UNIT - VEHICLES WITH:
AM/FM/USB PORT/
BLUETOOTH
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Display:
Shows the status of the current mode selected.
A
USB socket:
Insert to play audio from a compatible external device or memory
stick.
B
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio SystemE211745

SOUND: Press the button to adjust the sound settings for bass, treble, balance
and fade.
C
Seek, Fast Forward and Reverse:
In radio mode, select a frequency band
and press either button.The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
D
Dial and end call:
Press the button to make or end a call.
D
Numeric keypad:
Press the button to recall a previously stored station. To
store a favorite station press and hold until the sound returns. In Phone mode,
use these keys to dial the number.
E
Clock:
Press the button to select clock setup.
F
Information:
Press the button to access the complete information if it does
not fit the display.
G
On, Off and Volume:
Press the button to switch the audio system on or off.
Turn the dial to adjust the volume.
H
MENU:
: Press the button to access different audio system features, depending
on which mode has been selected.
I
Voice Pass-Through
and Phone: Press the button to say commands to your
cell phone or to access the Bluetooth phone feature of the system by pressing
PHONE
then MENU. When paired further presses of this button will display
phone name, signal strength and the battery level.
J
MEDIA:
Press the button to access Bluetooth audio streaming, USB or Aux
input playback.
K
RADIO:
Press the button to select different radio bands. Press to cancel the
menu or list browsing.
L
Cursor up and down:
Press a button to scroll through on-screen choices. In
radio mode press to manual tune.
M
OK, Play and Pause:
Press the button to confirm on-screen selections. Press
to play or pause during playback with compatible external devices.
N
Sound Button
This allows you to adjust the sound
settings (for example bass, treble, balance
and fade).
1. Press the
MINbutton.
2. Use the up and down arrow buttons to
select the required level. Waveband Button
Press the
MINbutton to select from the
wavebands available (AM, FM1,FM2). You
can use the button to return to radio
reception when you have been listening to
another source.
341
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio System

Station Tuning Control
Seek Tuning
Select a waveband and briefly press one
of the seek buttons. The unit stops at the
first station it finds in the direction you
have chosen.
Manual Tuning
Use the up and down arrow buttons to
tune down or up the waveband in small
increments or press and hold to increment
quickly, until you find a station you want
to listen to.
Station Preset Buttons
This allows you to store your favorite
stations. They can be recalled by selecting
the appropriate waveband and pressing
one of the preset buttons.
1. Select a waveband.
2. Tune to the station required.
3. Press and hold one of the preset
buttons. A progress bar and message
will appear. When the progress bar
completes the station has been stored.
The audio unit will also mute
momentarily as confirmation.
You can repeat this on each waveband and
for each preset button.
Phone and Voice Pass-Through
Note: Using the system with the engine off
will drain the battery. Note:
As no common agreement exists, cell
phone manufacturers are able to implement
a variety of profiles in their Bluetooth
devices. Because of this, an incompatibility
can occur between the phone and hands
free system, which in some cases may
significantly degrade the system
performance. To avoid this situation, only
recommended phones should be used. To
check your cell phone's compatibility, refer
to your device's manual or visit the regional
Ford website.
This section describes the functions and
features of the Bluetooth cell phone hands
free system.
The Bluetooth cell phone part of the
system provides interaction with the audio
system and your cell phone. It allows you
to use the audio system to make and
receive calls without having to hold your
cell phone.
The Voice Pass-Through allows access to
the voice recognition commands on your
cell phone.
Bluetooth Setup
Note: Up to five Bluetooth devices can be
paired to the system.
Note: If there is an ongoing call when the
phone in use is selected as the new active
phone, the call is transferred to the vehicle
audio system.
Note: Even if connected to the system, your
phone can still be used in the usual way.
Note: A call will be disconnected if the
audio unit is switched off. If the ignition is
switched off the phone call will remain in
progress.
Before you can use your cell phone with
your vehicle it must be paired to the audio
system.
The following procedure is required before
an initial Bluetooth phone connection can
be made.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio System

The information display may show your
cell phone's battery charge level and signal
strength.
Using the device
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the ADD DEVICE display.
Press the OK button.
2. Select the
VIA DEVICE and press OK.
3. Once
VIA DEVICE has been selected,
FIND FORD BT is displayed on the
radio display.
4. Note the six digit number displayed.
5. Search for Bluetooth devices using the
cell phone. For information on phone
settings, refer to your phone user guide.
6. Select
FORD BT from the list of
Bluetooth devices found by your phone.
7. Check if the number on the radio display matches the number displayed
on your phone and confirm pairing if
prompted.
8. Once pairing has been successful
SET
PRIMARY will be displayed on the
radio display.
9. Press the
OK button twice to confirm
your phone as the primary device for
all future connections.
10. LOAD PHONEBK
is then displayed
on the audio unit. Press the OK
button twice to confirm that the
contents of your phonebook are
downloaded to the system.
11. The Bluetooth device name is displayed on the audio unit.
When you press and hold the
Voice
Pass-Through button, the screen displays
the message
VR-APP ACTIV, a tone
sounds and you can give a command with
a clear and natural voice. Note:
Some devices may not accept this
pairing procedure. If these instructions do
not work for your device, follow the
instructions using the radio.
Using the radio
1. Enable Bluetooth in your cell phone. For information on phone settings, refer
to your phone user guide.
2. Press the
PHONE button and then
keep pressing the MENU button to
scroll to the ADD DEVICE display.
Press the OK button.
3. Select the
VIA RADIO and press
SEARCHING will be displayed on the
radio display.
4. Select
VIA RADIO and press
SEARCHING will be displayed on the
radio display.
5. Select the desired Bluetooth device from the list found by your audio unit
and press
OK.
6. Type any PIN number in the radio with 6 digits.
7. Check if the number on the radio display matches the number displayed
on your phone and confirm pairing if
prompted.
8. Once pairing has been successful
SET
PRIMARY will be displayed on the
radio display.
9. Press the
OK button twice to confirm
your phone as the primary device for
all future connections.
10. LOAD PHONEBK
will then be
displayed on the audio unit. Press the
OK
button twice to confirm that the
contents of your phonebook are
downloaded to the system.
11. The Bluetooth device name is displayed on the audio unit.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio System

Phonebook Downloading
If your phonebook was not downloaded
during initial Bluetooth pairing follow this
process:
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the LOAD PHONEBK display.
2. Press the
OK button.
Deleting a Paired Device or Phone
To remove a paired device follow this
process:
1. Press the
PHONE button and then
keep pressing the MENU button to
scroll to the DEL DEVICE display.
2. Press the
OK button. The first paired
device name will be shown. Scroll to
the required device name using the up
and down arrow. Once choose the
device, press
OK, the message "DEL
DEVICE" will appear. Press OK, Scroll
to select
"YES" and press OK to
confirm. Select delete all to erase all
paired devices.
3. Press the
OK button multiple times to
unpair the device from the audio unit.
Privacy Mode
You can transfer a call from hands free to
private mode during an active call.
Press the
MENU button until PRIVACY
appears, then press the OK button to
transfer. To return to hands free mode,
press the dial button.
Phone Menu Options
Press the
PHONE button to select phone
mode. Press the PHONE button again to
display information such as phone name,
signal strength and battery level. When in phone mode, press the
MENU
button to scroll through the various phone
options:
• Dial.
• Phonebook.
• Call History.
• Add Device.
• Select Device.
• Set Primary.
• Delete Device.
• Bluetooth on and off.
• Load Phonebook.
• Reject on or off.
Press the OK button to select the required
option, and use the up and down arrows
to change features.
Making and Receiving Calls
Outgoing calls can be made by:
• Entering a number using the keys on
the radio.
• Saying a command to call someone
after pressing the
Voice
Pass-Through button.
• Selecting a contact from the
downloaded phonebook.
• Selecting a number or contact from the
call history log.
• Using quick dial by pressing one of the
radio preset buttons.
• Using the redial function.
• Using the cell phone.
Incoming calls can be answered by:
• Pressing the call pickup button on the
audio unit.
• Using the cell phone.
Calls can be rejected using the end call
button on the audio unit or by using the cell
phone directly.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio System