2019 FORD TRANSIT Owners Manual

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the local
website.
Note: Availability of SYNC AppLink enabled
Apps will vary by region. Note:
Make sure you have an active
account for the app that you have
downloaded. Some apps work
automatically with no setup. Other apps
want you to configure your personal settings
and personalize your experience by creating
stations or favorites. We recommend you
do this at home or outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFord Touch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
The system organizes app permissions by
groups. You can grant these group
permissions individually. You can change
a permission group status any time when
not driving, by using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

•
To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: We are not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve us to provide
to an app.
Enabling and Disabling App Permissions Using the SYNC Menu
Press the MENU button to access the SYNC menu then select: Action and Description
Menu Item
SYNC-Apps
Mobile Apps You can also select a specific app.
If the app supports push notifications, this
setting is listed. Select to enable or disable
the feature as required.
All Apps
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to us in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place. Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. We are
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
App Status
You can view the current status of an app
in the settings menu.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

There are three possible statuses:
Action and Description
Menu Item
The system has detected a new apprequiring authorization or a general permissions update.
Update Needed
No update is required.
Up-To-Date
The system is trying to receive an update.
Updating...
Update settings Action and Description
Menu Item
Select this option from the settings menuto manually preform a needed update.
Request Update
Select this option from the settings menuto disable automatic updates.
Disable Updates
Doing so also disables the use of MobileApps on SYNC.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
Note: The system is capable of indexing up
to 15,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod, Zune,
plays from device players, and most USB
drives. SYNC also supports audio formats,
such as MP3, WMA, WAV and ACC. Confirm that the USB device has been
formatted correctly and has the following
specifications:
•
USB 2.0.
• File format must be FAT16/32.
The format of the audio files on the USB
device must be:
• MP3.
• Non DRM protected WMA.
• WAV.
• AAC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

To Connect Using Voice Commands
Plug the device into one of the vehicle's
USB ports.
Press the voice button and when
prompted, say:
Action and Descrip-
tion
Voice Command
You can now play
music by saying any
of the appropriate
voice commands.
See the media
voice commands.
(USB [stick] | iPod
| MP3 [player])
Words in brackets [ ] are optional and do
not have to be spoken for the system to
understand the command. For example,
for where (USB [stick] | iPOD | MP3
[player]) appears, you can say USB or USB
stick. To Connect Using the System Menu
1.
Plug the device into one of the vehicle's
USB ports.
2. Press the MEDIA button and select
either USB 1 or USB 2 from the media
source list in the audio display.
To view USB content select: Description and Action
Message
Depending on how many media files are on your connected
device, an indexing message may appear in the display. When
indexing is complete, the selected source starts to playback
audio automatically.
Browse USB
You can browse the files on the USB
device in categories. Select
BROWSE
from the buttons at the bottom of the
audio display and choose from the
following: Message
Play all
Playlists
Songs
Artists Message
Albums
Genres
Browse USB
Reset USB
Media Voice Commands Press the voice button and when
prompted say:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E142599

Description and Action
Voice Command
You can now play music by saying any of the appropriate
voice commands.
(USB [stick] | iPod | MP3
[player])
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; (what's | what is) playing, you must say either "what's playing" or
"what is playing". Description and Action
Command
Pauses device playback.
pause
Resumes device playback.
play
play [album] ___ Play all media on the device from the first
track to the last.
play all
play [artist] ___
play [genre] ___
play [playlist] ___ Plays the next track on the current media.
next [track | title | song | file | podcast |
chapter | episode]
Plays the previous track on current media.
previous [track | title | song | file |
podcast | chapter | episode]
Creates a playlist with a similar genre to the
one currently playing.
[play] (similar music | more like this)
play [song | track | title | file] ___ repeat off Repeats the current track.
repeat (one | track) [on]
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

Description and Action
Command
Plays the current playlist in a random order.
(Not all devices support this command.)
shuffle [all] [on]
shuffle off At any time during playback, you can press
the voice button and ask the system what is
playing. The system reads the metadata tags
(if populated) of the current track.
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what | which) (song | track | artist) is this |
(who's | who is) playing | (what's | what is) this)
___ is a dynamic listing, meaning that it
could be the name of anything, such as a
group, artist or song. For example you
could say "Play artist The Beatles".
Examples of USB Commands
SYNC provides the user with many intuitive
ways to find and play a song using voice.
For example, if we have a song called
"Penny Lane" from the album "Magical
Mystery Tour" we can say the following to
play this song:
• Play song "Penny Lane".
• Play "Penny Lane".
If we wanted to play the entire album, we
can say: •
Play album "Magical Mystery Tour".
• Play "Magical Mystery Tour".
Bluetooth Audio
The system is also capable of playing
music from your cellular phone through
Bluetooth.
To switch the Bluetooth Audio on, press
the MEDIA button and select: Menu Item
BT audio
Then any of the following: Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]
Media Menu Features
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices. Press the MEDIA button and select either
USB 1 or USB 2 from the media source list
in the audio display to start USB playback.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

Description and Action
Message
This will enter the media menu.
Options
Then any of the following: Description and Action
Message
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Shuffle
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Repeat track
You can play similar types of music to the current playlist
from the USB port. The system uses the metadata informa-
tion of each track to compile a playlist. The system then
creates a new list of similar tracks and then begins playing.
Each track must have the metadata tags populated for this
feature. With certain playing devices, if your metadata tags
Similar music
are not populated, the tracks will not be available in voice
recognition, the play menu or this option. However, if you
place these tracks onto your playing device in mass storage
device mode they are available in voice recognition, the play
menu or this option. The system places unknowns into any
unpopulated metadata tag.
Resets the USB index. After the new indexing is complete
you can choose what to play from the USB song library.
Reset USB
Accessing Your USB Song Library
1. Plug the device into your vehicle's USB
port. 2. Press the MEDIA button (next to the
audio display) to select USB playback. Description and Action
Message
This menu allows you to select and play your media files by
artist, album, genre, playlist or track.
Browse USB
If there are no media files to access, the
display indicates there is no media.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™