Cell phone issues
Possible solution
Possible cause
Issue
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
425
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3
Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
444
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Scheduled Maintenance
Switching the Climate Control On and
Off....................................................................... 392
Switching the Heated Exterior Mirrors On and Off.............................................................. 392
Switching the Heated Rear Window On and Off....................................................................... 392
Switching the Heated Seats On and Off....................................................................... 392
Switching the Heated Steering Wheel On and Off.............................................................. 392
Switching the Rear Climate Controlled Seats On and Off.......................................... 393
Switching the Rear Heated Seats On and Off...................................................................... 393
Switching the Rear Ventilated Seats On and Off.............................................................. 393
Switching the Ventilated Seats On and Off...................................................................... 393
Climate Control.............................................105
Climate Controlled Seats...........................122 Cooled Seats........................................................ 123
Heated Seats........................................................ 122
Collision Warning System.........................194 PRINCIPLE OF OPERATION........................... 194
Coolant Check See: Engine Coolant Check........................... 240
Crash Sensors and Airbag Indicator.......44
Creating a MyKey............................................52 Programming and Changing Configurable
Settings............................................................... 52
Cross Traffic Alert..........................................191 False Alerts........................................................... 193
Switching the System Off and On...............193
System Errors....................................................... 193
System Lights, Messages and Audible Alerts.................................................................. 192
System Limitations............................................ 193
Using the System................................................ 191
Cruise Control..................................................65 Principle of Operation....................................... 176
Cruise control See: Using Cruise Control................................ 176
Customer Assistance..................................216
D
Data Recording..................................................9
Event Data Recording.......................................... 10Service Data Recording........................................
9
Daytime Running Lamps..............................71
Declaration of Conformity.......................488 Radio Frequency Statement........................ 488
Direction Indicators........................................72
Doors and Locks.............................................55
Driver Alert
......................................................183
Using Driver Alert................................................ 183
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driving Aids
.....................................................183
Driving Hints...................................................207
Driving Through Water..............................208
DRL See: Daytime Running Lamps.......................... 71
E
Economical Driving
.....................................207
Electromagnetic Compatibility.............460
Emission Law.................................................145 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........146
Tampering With a Noise Control System............................................................... 145
End User License Agreement.................462 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 462
Engine Block Heater....................................134 Using the Engine Block Heater...................... 135
Engine Coolant Check...............................240 Adding Coolant.................................................. 240
Coolant Change.................................................. 242
Engine Coolant Temperature Management.................................................. 243
Fail-Safe Cooling............................................... 242
Recycled Coolant............................................... 242
Severe Climates................................................. 242
Engine Emission Control
............................145
Engine Immobilizer See: Passive Anti-Theft System..................... 62
Engine Oil Check..........................................238 Adding Engine Oil.............................................. 238
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™.................................................238
504
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index
Engine Specifications - 3.5L
Duratec.........................................................293
Drivebelt Routing............................................... 293
Engine Specifications - 3.5L Ecoboost™.................................................293
Drivebelt Routing............................................... 294
Entertainment...............................................381 AM/FM Radio...................................................... 382
Apps....................................................................... 390
Bluetooth Stereo or USB................................ 389
CD (If equipped)................................................ 388
HD Radio ™ Information (If
Available)........................................................ 385
SiriusXM® Satellite Radio (If Activated)........................................................ 383
Sources.................................................................. 382
Supported Media Players, Formats and Metadata Information................................ 390
USB Ports............................................................. 390
Environment......................................................14
Essential Towing Checks..........................204 Before Towing a Trailer.................................... 205
Hitches.................................................................. 204
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 205
Safety Chains...................................................... 204
Trailer Brakes...................................................... 204
Trailer Lamps...................................................... 204
When Towing a Trailer..................................... 205
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors.................................................75
Auto-Dimming Feature...................................... 76
Blind Spot Monitor............................................... 76
Fold-Away Exterior Mirrors................................ 75
Heated Exterior Mirrors....................................... 75
Integrated Blind Spot Mirrors........................... 76
Memory Mirrors..................................................... 76
Power Exterior Mirrors......................................... 75
Puddle Lamps........................................................ 76
F
Fastening the Seatbelts..............................30 Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30 Flat Tire
See: Changing a Road Wheel........................ 287
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................263
Floor Mats
......................................................208
Foot Pedals See: Adjusting the Pedals................................. 66
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................440 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 441
Ford Protect Extended Service Plans (U.S. Only)................................................................. 440
Front Passenger Sensing System............39
Fuel and Refueling.......................................136
Fuel Consumption
........................................143
Advertised Capacity.......................................... 143
Calculating Fuel Economy.............................. 143
Filling the Fuel Tank........................................... 143
Fuel Filler Funnel Location........................138
Fuel Filter........................................................248
Fuel Quality - E85........................................136 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 136
Switching Between E85 and Gasoline............................................................. 137
Fuel Quality - Gasoline...............................138 Choosing the Right Fuel................................... 138
Fuel Shutoff.....................................................211
Fuses.................................................................223
Fuse Specification Chart...........................223 Passenger Compartment Fuse
Panel
.................................................................. 228
Power Distribution Box.................................... 223
G
Garage Door Opener See: Universal Garage Door Opener............124
Gauges................................................................79 Fuel Gauge............................................................. 80
Information Display............................................ 80
Type 1........................................................................\
. 79
Type 2....................................................................... 80
Gearbox See: Transmission.............................................. 149
505
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index
General Information on Radio
Frequencies...................................................46
Intelligent Access................................................. 46
General Maintenance Information.......442 Multi-Point Inspection..................................... 444
Owner Checks and Services.......................... 443
Protecting Your Investment........................... 442
Why Maintain Your Vehicle?......................... 442
Why Maintain Your Vehicle at Your Dealership?..................................................... 442
Getting Assistance Outside the U.S. and Canada..........................................................219
Getting the Services You Need................216 Away From Home............................................... 216
Global Opening...............................................75
Opening the Windows........................................ 75
H
Handbrake See: Parking Brake.............................................. 161
Hazard Flashers..............................................211
Headlamp Adjusting See: Adjusting the Headlamps...................... 251
Headlamp Exit Delay
......................................71
Headrest See: Head Restraints.......................................... 114
Head Restraints
..............................................114
Adjusting the Head Restraint.......................... 115
Tilting Head Restraints ..................................... 116
Heated Exterior Mirrors
................................112
Heated Rear Window...................................112
Heated Seats
...................................................121
Rear Heated Seats.............................................. 122
Heated Steering Wheel
...............................65
Heating See: Climate Control......................................... 105
Hill Start Assist...............................................161 Switching the System On and Off...............162
Using Hill Start Assist....................................... 162
Hints on Controlling the Interior Climate...........................................................110
Defogging the Side Windows in Cold Weather.............................................................. 112
General Hints........................................................ 110
Quickly Cooling the Interior............................... 111
Quickly Heating the Interior.............................. 111
Recommended Settings for Cooling............112 Recommended Settings for Heating.............111
Hints on Driving With Anti-Lock Brakes.............................................................161
Home Screen.................................................373
Hood Lock See: Opening and Closing the Hood..........234
I
Ignition Switch................................................131
In California (U.S. Only)..............................217
Information Display Control.......................65
Information Displays.....................................85 General Information............................................ 85
Information Messages
.................................94
Adaptive Cruise Control.................................... 94
AdvanceTrac ™...................................................... 95
Alarm........................................................................\
95
All Wheel Drive..................................................... 96
Automatic Engine Shutdown.......................... 95
Automatic High Beam Control........................ 95
Battery and Charging System......................... 96
Blind Spot Information and Cross Traffic Alert System...................................................... 97
Brake System......................................................... 97
Collision Warning System................................. 98
Doors and Locks................................................... 98
Driver Alert.............................................................. 98
Fuel........................................................................\
.... 98
Keys and Intelligent Access............................. 99
Lane Keeping System........................................ 99
Maintenance........................................................ 100
MyKey..................................................................... 100
Park Aid................................................................... 101
Passenger Sensing System Message..........101
Power Steering.................................................... 102
Reminder Messages........................................... 101
Remote Start........................................................ 102
Seats....................................................................... 102
Starting System.................................................. 102
Tire Pressure Monitoring System.................103
Traction Control.................................................. 103
Transmission........................................................ 103
Installing Child Restraints
............................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)............................................. 21
506
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index
Using Tether Straps.............................................
22
Instrument Cluster.........................................79
Instrument Lighting Dimmer.....................70
Instrument Panel Overview.........................15
Interior Lamps..................................................73
Interior Luggage Compartment Release...........................................................60
Interior Mirror....................................................77 Automatic Dimming Mirror................................ 77
Manual Dimming Mirror...................................... 77
Introduction.........................................................7
J
Jump Starting the Vehicle..........................212 Connecting the Jumper Cables..................... 212
Jump Starting....................................................... 213
Preparing Your Vehicle...................................... 212
Removing the Jumper Cables........................ 213
K
Keyless Entry
...................................................58
SECURICODE™ Keyless Entry
Keypad................................................................ 58
Keyless Starting.............................................132 Ignition Modes...................................................... 132
Keys and Remote Controls........................46
L
Lane Keeping System.................................184 Switching the System On and Off...............185
Lighting Control
..............................................69
Headlamp Flasher............................................... 70
High Beams............................................................ 69
Lighting..............................................................69 General Information........................................... 69
Load Carrying
.................................................197
Load Limit........................................................197
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 201
Vehicle Loading - with and without a Trailer.................................................................. 197
Locking and Unlocking.................................55 Activating Intelligent Access........................... 56
Autolock................................................................... 57Battery Saver.........................................................
58
Illuminated Entry.................................................. 58
Illuminated Exit..................................................... 58
Locking and Unlocking the Doors with the Key Blade............................................................ 55
Opening a Rear Door From the Inside..........55
Opening the Luggage Compartment...........56
Power Door Locks................................................ 55
Remote Control.................................................... 55
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 57
Smart Unlocks for Intelligent Access Keys....................................................................... 57
Lug Nuts See: Changing a Road Wheel........................ 287
M
Maintenance..................................................234 General Information......................................... 234
Manual Climate Control............................105 Directing the Air.................................................. 105
Setting the Blower Motor Speed.................. 105
Setting the Temperature................................. 105
Switching Defrost On and Off....................... 105
Switching Maximum Air Conditioning On and Off.............................................................. 106
Switching Recirculated Air On and Off....................................................................... 106
Switching the Air Conditioning On and Off....................................................................... 105
Switching the Climate Control On and Off....................................................................... 105
Manual Seats..................................................116 Lumbar Adjustment............................................ 117
Moving the Seat Backward and Forward.............................................................. 116
Recline Adjustment............................................. 117
Media Hub.......................................................319
Memory Function.........................................120
Easy Entry and Exit Feature............................. 121
Saving a Preset Position.................................. 120
Message Center See: Information Displays................................. 85
Mirrors See: Windows and Mirrors................................ 74
Mobile Communications Equipment.......13
507
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index
Moonroof............................................................77
Bounce-Back......................................................... 78
Opening and Closing the Moonroof..............78
Venting the Moonroof......................................... 78
Motorcraft Parts - 3.5L Duratec.............294
Motorcraft Parts - 3.5L Ecoboost™.................................................295
MyKey Troubleshooting...............................53
MyKey ™..............................................................51
Principle of Operation.......................................... 51
N
Navigation......................................................399 cityseeker............................................................. 406
Destination Mode............................................... 401
Map Mode............................................................ 399
Navigation Map Updates................................ 407
Navigation Menu............................................... 404
SiriusXM Traffic and Travel Link................... 407
SYNC AppLink.................................................... 406
Waypoints............................................................ 405
Normal Scheduled Maintenance..........445 Intelligent Oil-Life Monitor™........................ 445
Normal Maintenance Intervals.................... 446
O
Oil Change Indicator Reset......................239
Oil Check See: Engine Oil Check...................................... 238
Opening and Closing the Hood..............234 Closing the Hood............................................... 235
Opening the Hood............................................. 234
Ordering Additional Owner's Literature.......................................................221
Obtaining a French Owner ’s Manual...........221
Overhead Console.......................................130
P
Parking Aids
....................................................167
Principle of Operation....................................... 167
Parking Brake
..................................................161
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62Pedals................................................................66
Perchlorate.........................................................11
Personal Safety System
™
..........................36
How Does the Personal Safety System
Work?.................................................................. 36
Phone...............................................................393 During a Phone Call.......................................... 397
Making Calls........................................................ 396
Pairing Your Cell Phone for the First Time................................................................... 393
Phone Menu........................................................ 394
Receiving Calls.................................................... 397
Smartphone Connectivity.............................. 398
Text Messaging.................................................. 398
Post-Crash Alert System...........................214
Power Door Locks See: Locking and Unlocking............................. 55
Power Seats.....................................................117 Adjusting the Lumbar Support....................... 119
Adjusting the Multi-Contour Front Seats With Active Motion ....................................... 119
Power Steering Fluid Check....................248
Power Windows
..............................................74
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 75
Protecting the Environment........................14
Puncture See: Changing a Road Wheel........................ 287
R
Rear Parking Aid............................................167 Obstacle Distance Indicator.......................... 168
Rear Seat Armrest........................................130
Rear Seats
........................................................121
Split-folding Rear Seat...................................... 121
Rear View Camera
........................................172
Using the Rear View Camera System..........173
Rear View Camera See: Rear View Camera.................................... 172
Recommended Towing Weights...........203
Refueling.........................................................140 Refueling System Overview........................... 140
Refueling System Warning.............................. 142
Refueling Your Vehicle....................................... 141
508
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index
Radio Frequency Certifications for Cruise
Control Module............................................. 498
Radio Frequency Certifications for Mid Range Radar.................................................... 491
Radio Frequency Certifications for Passive Anti-Theft System....................................... 492
Radio Frequency Certifications for Radio Transceiver Module..................................... 495
Radio Frequency Certifications for SYNC 3........................................................................\
.. 498
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...............488
Radio Frequency Certifications for Wireless Charging.......................................................... 498
Radio Frequency Statement for Audio Unit.................................................................... 499
U
Under Hood Overview - 3.5L Duratec.........................................................235
Engine Shield....................................................... 236
Under Hood Overview - 3.5L Ecoboost™..................................................237
Universal Garage Door Opener................124 HomeLink Wireless Control System............124
USB Port..........................................................319
Using Adaptive Cruise Control.................177 Automatic Cancellation.................................. 180
Blocked Sensor.................................................... 181
Canceling the Set Speed................................ 180
Changing the Set Speed................................. 180
Detection Issues................................................. 180
Following a Vehicle............................................ 178
Hilly Condition Usage....................................... 180
Overriding the Set Speed................................. 179
Resuming the Set Speed................................ 180
Setting the Adaptive Cruise Speed..............178
Setting the Gap Distance................................. 179
Switching Adaptive Cruise Control Off....................................................................... 180
Switching Adaptive Cruise Control On........................................................................\
178
Switching to Normal Cruise Control............182
System Not Available........................................ 181
Using All-Wheel Drive
.................................153
Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 155Operating AWD Vehicles With Mismatched
Tires.................................................................... 155
Operating AWD Vehicles With Spare Tires.................................................................... 154
Using Cruise Control....................................176 Canceling the Set Speed................................. 176
Changing the Set Speed.................................. 176
Resuming the Set Speed.................................. 177
Setting the Cruise Speed................................. 176
Switching Cruise Control Off........................... 177
Switching Cruise Control On........................... 176
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains.....................................282
Using Stability Control
...............................165
Using Summer Tires...................................282
Using SYNC™ With Your Media Player.............................................................342
Accessing Your Play Menu.............................. 347
Connecting Your Digital Media Player to the USB Port........................................................... 342
Media Menu Features...................................... 345
Media Voice Commands................................ 344
System Settings................................................. 349
What's Playing?................................................. 344
Using SYNC™ With Your Phone............326 Accessing Features Through the Phone
Menu.................................................................. 330
Accessing Your Phone Settings.................... 335
Making a Call....................................................... 329
Pairing Subsequent Cell Phones.................. 327
Pairing Your Cell Phone for the First Time ........................................................................\
..... 326
Phone Options during an Active Call.........329
Phone Voice Commands................................. 327
Receiving Calls.................................................... 329
System Settings................................................. 336
Text Messaging................................................... 333
Using Traction Control
................................163
Switching the System Off............................... 163
System Indicator Lights and Messages.......................................................... 163
Using a Switch..................................................... 163
Using the Information Display Controls............................................................. 163
Using Voice Recognition............................323 Audio Voice Commands.................................. 375
511
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index