
Power Steering Fluid Check
...................206
Washer Fluid Check ...................................
206
Draining the Fuel Filter Water Trap - 6.7L Diesel ...........................................................
207
Fuel Filter - 6.8L ..........................................
207
Changing the 12V Battery ........................
208
Checking the Wiper Blades .....................
210
Changing the Wiper Blades .....................
210
Adjusting the Headlamps ........................
210
Removing a Headlamp ..............................
212
Changing a Bulb ...........................................
212
Changing the Engine Air Filter - 6.7L Diesel ............................................................
213
Changing the Engine Air Filter - 6.8L ........................................................................\
.
216
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters ............................................................
218
Electrical System Inspection ...................
221
Air Induction System Inspection ............
221
Exhaust System Inspection ....................
222
Brake System Inspection .........................
222
Axle Inspection ............................................
225
Steering System Inspection ....................
226
Suspension System Inspection .............
227
Frame and Tow Hook Inspection ..........
227
Rear Axle Fluid Check ................................
227
Spring U-Bolt Check ..................................
228
Vehicle Care
General Information ..................................
229
Cleaning Products ......................................
229
Cleaning the Exterior .................................
229
Waxing .............................................................
231
Cleaning the Engine ....................................
231
Cleaning the Windows and Wiper Blades ........................................................................\
.
231
Cleaning the Interior ...................................
232
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
232
Repairing Minor Paint Damage ..............
233Cleaning the Wheels
..................................
233
Vehicle Storage ............................................
234
Wheels and Tires
Tire Care .........................................................
236
Using Snow Chains .....................................
251
Changing a Road Wheel ...........................
251
Technical Specifications ..........................
253
Capacities and Specifications
Engine Specifications - 6.7L Diesel ......
255
Engine Specifications - 6.8L ..................
256
Motorcraft Parts - 6.7L Diesel .................
257
Motorcraft Parts - 6.8L .............................
258
Vehicle Identification Number ...............
259
Vehicle Certification Label ......................
260
Transmission Code Designation ...........
260
Capacities and Specifications - 6.7L Diesel ...........................................................
261
Capacities and Specifications - 6.8L ........................................................................\
269
Bulb Specification Chart ..........................
275
Audio System
General Information ...................................
277
Audio Unit - Vehicles With: AM/FM ......
278
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ...........................................................
279
Satellite Radio .............................................
282
Audio Input Jack .........................................
284
USB Port ........................................................
285
Media Hub .....................................................
285
SYNC™
General Information ..................................
287
Using Voice Recognition ..........................
289
Using SYNC™ With Your Phone ............
291
Using SYNC™ With Your Media Player ........................................................................\
303
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Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Guide that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
Fleet Telematics Modem
(If Equipped)
The onboard modem provides access to
data to support telematics services such
as location, speed, idle time, fuel, vehicle
diagnostics and maintenance alerts. To
explore data, telematics services, third
party service provider support and to
manage existing telematics accounts, refer
to www.commericalsolutions.ford.com or
call 833-FCS-FORD.
Note: This is not available with FordPass
Connect. FordPass Connect
(If Equipped)
With a FordPass-equipped vehicle, you can
use FordPass to track your vehicle ’s
location and remotely access vehicle
features such as start, lock and unlock and
vehicle status including fuel level and
approximate mileage. Message and data
rates may apply. Services may be limited
by mobile phone network coverage area.
For additional information, refer to
www.fordpass.com.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
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communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
FEDERAL HIGHWAY
ADMINISTRATION
REGULATION
Regulations such as those issued by the
Federal Highway Administration or issued
pursuant to the Occupational Safety and
Health Act (OSHA), and state and local
laws and regulations may require
additional equipment for the way you
intend to use your vehicle. It is the
responsibility of the registered owner to
determine the applicability of such laws
and regulations to your intended use for
the vehicle, and to arrange for the
installation of required equipment. The
dealer has information about the
availability of equipment which can be
ordered for your vehicle. ENTERING, EXITING OR
CLIMBING ON THIS VEHICLE WARNING: Do not carry items
while entering, exiting or climbing. Make
sure you keep a firm grip. Always face
the vehicle step and handle system while
climbing up and down. Do not climb
behind the cab unless you have three
point contact with a step and handle
system at all times.
You must be careful and deliberate to
minimize the possibility of personal injury
from a slip and fall when entering, exiting
or climbing on your vehicle. Always use
the steps and assist handles before
climbing. Do not skip any steps or assist
handles. Use three point contact at all
times with at least two feet and one hand
or two hands and one foot firmly placed
during all phases of entering, exiting or
climbing. Always keep your shoe soles and
hands clean. Keep the steps and assist
handles free of snow, ice, oil, grease,
substances or debris. Be sure to take extra
care in bad weather. Avoid wearing thick
gloves. Always perform trailer hook-up
while standing on the ground.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
(IF EQUIPPED)
Integrated Keyhead Transmitter Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The integrated keyhead
transmitter functions as a programmed
ignition key that operates all the locks and
starts your vehicle, as well as a remote
control.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
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SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING:
Fuels can cause
serious injury or death if misused or
mishandled. WARNING:
Gasoline may contain
benzene, which is a cancer-causing
agent. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING:
Flow of fuel through
a fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container. WARNING:
Stop refueling after
the fuel pump nozzle automatically
shuts off for the second time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If swallowed, call a
physician immediately, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead
to eye and respiratory tract irritation.
In severe cases, excessive or prolonged
breathing of fuel vapor can cause
serious illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
you splash fuel in your eyes, remove
contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention. Failure to seek proper
medical attention could lead to
permanent injury.
• Fuels can also be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
wash your skin thoroughly with soap
and water. Repeated or prolonged skin
contact with fuel liquid or vapor causes
skin irritation.
• Be particularly careful if you are taking
“Antabuse ” or other forms of disulfiram
for the treatment of alcoholism.
Breathing gasoline vapors, or skin
contact could cause an adverse
reaction. In sensitive individuals, serious
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Fuel Filler Cap
WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING:
If you do not use the
correct fuel filler cap, excessive pressure
or vacuum in the fuel tank may damage
the fuel system or cause the fuel cap to
disengage in a crash. Failure to follow
this warning could result in serious
personal injury.
The fuel tank has a threaded fuel filler cap.
Note: If you must replace the fuel filler cap,
replace it with a fuel filler cap that is
designed for your vehicle. The vehicle
Warranty may be void for any damage to
the fuel tank or fuel system if the correct
genuine Ford, Motorcraft or other certified
fuel filler cap is not used.
When refueling the vehicle fuel tank do the
following.
1. When your vehicle has stopped, shift into neutral (N) or park (P).
2. Apply the parking brake and switch the
ignition off.
3. Turn the fuel filler cap counterclockwise and remove it.
4. Refuel your vehicle as required.
5. Replace the fuel filler cap, turn it clockwise until you feel a strong
resistance.
If the fuel cap warning lamp or a warning
message appears in the instrument cluster,
you may not have installed the fuel filler
cap correctly. If the fuel cap warning lamp remains on,
at the next opportunity, safely pull off of
the road, remove the fuel filler cap, align
the cap properly and reinstall it. The check
fuel cap warning lamp or warning message
may not reset immediately. It may take
several driving cycles for the indicators to
turn off. A driving cycle consists of an
engine start-up (after four or more hours
with the engine off) followed by normal
city and highway driving.
Fuel Fill Rate
Your vehicle has a fuel fill pipe that is able
to accept fuel up to
20 gal (75 L) per
minute from a fuel-dispensing nozzle.
Pumping fuel at greater flow rates may
result in premature nozzle shut-off or spit
back.
Truck stops have fuel pumps and nozzles
designed for larger, heavy-duty trucks. If
you are refueling your vehicle at a truck
stop and the nozzle shuts off repeatedly,
wait 5-10 seconds, then use a slower fill
rate.
REFUELING - GASOLINE WARNING:
Fuel vapor burns
violently and a fuel fire can cause severe
injuries. WARNING:
Read and follow all
the instructions on the pump island. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
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FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the
Commercial Vehicle Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Commercial Vehicle Operations
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
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www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If the inquiry or concern cannot be resolved at the dealership level,
contact the Ford Commercial Vehicle
Operations Hotline. Please have the
following information available:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
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