
Voice command issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
The system may not be
reading the name the same
way you are saying it.
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters.
Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
Your phonebook contacts
may be in CAPS.
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E".
317
F650750 (TBC) , enUSA, Edition date: 201804, Second-Printing SYNC™

AUXILIARY SWITCHES
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
equipped with radio transmitters, for
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides four switches, mounted in the
center of the instrument panel. These
switches operate only while the ignition is
in the on position, whether the engine is
running or not. Ford recommends, however,
that the engine remain running to maintain
battery charge when using the auxiliary
switches for extended periods of time or
higher current draws.
Note:
When your vehicle has a diesel
engine, use the auxiliary switches only while
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and
prevent your vehicle from restarting.
When switched on, the auxiliary switches
provide 8 amps, 12 amps or 20 amps of
electrical battery power for a variety of
personal or commercial uses.
The relay box for the auxiliary switches is
on the end of the left side of the instrument
panel. See your authorized dealer for
service.
The relays are coded as shown:
318
F650750 (TBC) , enUSA, Edition date: 201804, Second-Printing AccessoriesE163431

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not fasten antenna
cables to original vehicle wiring, fuel
pipes and brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car 351
F650750 (TBC) , enUSA, Edition date: 201804, Second-Printing AppendicesE239120

9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data
”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand.
© 20xx. All rights reserved.
Permitted Use.
You agree to use this Data together with
the Telenav Software solely for the internal
business and personal purposes for which
you were licensed, and not for service
bureau, time-sharing or other similar
purposes. Accordingly, but subject to the
restrictions set forth in the following
paragraphs, you agree not to otherwise
reproduce, copy, modify, decompile,
disassemble, create any derivative works
of, or reverse engineer any portion of this
Data, and may not transfer or distribute it
in any form, for any purpose, except to the
extent permitted by mandatory laws.
Restrictions.
Except where you have been specifically
licensed to do so by Telenav, and without
limiting the preceding paragraph, you may
not use this Data (a) with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning.
The Data may contain inaccurate or
incomplete information due to the passage
of time, changing circumstances, sources
used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty.
This Data is provided to you
“as is, ” and
you agree to use it at your own risk. Telenav
and its licensors (and their licensors and
suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or
results to be obtained from this Data, or
that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty:
TELENAV AND ITS LICENSORS
(INCLUDING THEIR LICENSORS AND
SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
364
F650750 (TBC) , enUSA, Edition date: 201804, Second-Printing Appendices

Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors. ”
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b) with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
371
F650750 (TBC) , enUSA, Edition date: 201804, Second-Printing Appendices

2
2-Speed Rear Axle.........................................121
Axle Shifting........................................................... 121
A
A/C See: Climate Control........................................... 72
About This Manual...........................................7
Diesel Engine Information................................... 8
Minor Troubleshooting Guide............................ 9
Warnings.................................................................... 8
ABS See: Brakes............................................................ 122
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 123
Accessories.....................................................318
Accessories See: Replacement Parts
Recommendation............................................ 13
Adjusting the Headlamps
.........................210
Horizontal Aim Adjustment............................. 211
Vertical Aim Adjustment................................. 210
Adjusting the Steering Wheel...................46
Air Brakes
.........................................................126
Air Chamber Stroke Indication...................... 126
Cam Brakes - Automatic Slack Adjusters............................................................ 127
Emergency Air Brake.......................................... 127
Air Conditioning See: Climate Control........................................... 72
Air Filter See: Changing the Engine Air Filter - 6.7L
Diesel.................................................................. 213
See: Changing the Engine Air Filter - 6.8L..................................................................... 216
Air Induction System Inspection.............221 Chassis-mounted Charge Air Cooler..........222
Air Suspension...............................................142 Air Suspension Dump Button........................ 142
Connecting and Disconnecting a Trailer with Air Suspension and Air Suspension
Dump Button................................................... 142
Suspension Conversions.................................. 142
System Indicator Light...................................... 142
Appendices.....................................................351 At a Glance
.........................................................17
Audible Warnings and Indicators.............63 Beltminder Warning............................................ 63
Door Ajar.................................................................. 63
Headlamps On Warning Chime...................... 63
Key in Ignition Warning Chime........................ 63
Parking Brake On Warning Chime.................. 63
Audio Control..................................................46 Media........................................................................\
. 47
Seek, Next or Previous........................................ 47
Audio Input Jack..........................................284
Audio System.................................................277 General Information.......................................... 277
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................279
Accessing CD or MP3 Mode.......................... 280
Accessing the Auxiliary Media Sources............................................................. 279
Accessing the Folders..................................... 280
Accessing the Menu......................................... 280
Accessing the Phone Features..................... 280
Adjusting the Volume...................................... 280
Changing Radio Stations................................. 281
Ejecting the CD.................................................... 281
Fast Forwarding the Media............................. 281
Inserting a CD....................................................... 281
Muting the Audio................................................ 281
Playing or Pausing Media................................ 281
Rewinding the Media......................................... 281
Scanning the Audio........................................... 281
Selecting a Frequency Band.......................... 281
Setting the Memory Presets........................... 281
Switching Shuffle Mode On and Off...........281
Switching the Audio Unit On and Off.........281
Using Seek, Fast Forward and Reverse............................................................. 282
Audio Unit - Vehicles With: AM/ FM...................................................................278
Accessing the Clock Settings........................ 278
Accessing the Sound Settings...................... 279
Adjusting the Volume....................................... 279
Changing Radio Stations................................ 279
Selecting the Audio Modes............................ 279
Setting the Memory Presets.......................... 279
Switching the Audio Unit On and Off.........279
Using Seek, Fast Forward and Reverse.............................................................. 279
375
F650750 (TBC) , enUSA, Edition date: 201804, Second-Printing Index

Using Cruise Control....................................138
Canceling the Set Speed................................. 138
Changing the Set Speed.................................. 138
Resuming the Set Speed................................. 139
Setting the Cruise Speed................................. 138
Switching Cruise Control Off.......................... 139
Switching Cruise Control On.......................... 138
Using Snow Chains......................................251
Using Stability Control...............................136
Using SYNC™ With Your Media Player............................................................303
Accessing Your Play Menu............................. 308
Connecting Your Digital Media Player to the USB Port.......................................................... 303
Media Menu Features...................................... 306
Media Voice Commands................................ 305
System Settings.................................................. 310
What's Playing?................................................ 304
Using SYNC™ With Your Phone
.............291
Accessing Features Through the Phone
Menu................................................................. 296
Accessing Your Phone Settings................... 299
Making a Call....................................................... 294
Pairing a Cell Phone for the First Time.................................................................... 291
Pairing Subsequent Cell Phones.................292
Phone Options during an Active Call.........294
Phone Voice Commands................................ 293
Receiving Calls................................................... 294
System Settings................................................ 300
Text Messaging................................................... 297
Using Traction Control - Vehicles With: Air Brakes
......................................................133
System Indicator Light...................................... 133
Using Traction Control - Vehicles With: Hydraulic Brakes........................................133
System Indicator Light...................................... 134
Using Voice Recognition
...........................289
Initiating a Voice Session................................ 289
System Interaction and Feedback..............290
Utilizing the Mediation/Arbitration Program (Canada Only).........................163
V
Vehicle Care
...................................................229
General Information......................................... 229
Vehicle Certification Label
.......................260 Vehicle Identification Number
................259
Vehicle Inspection Guide...........................178
Vehicle Inspection Information...............178
Trailer...................................................................... 185
Transmission........................................................ 185
Vehicle Storage
.............................................234
Battery.................................................................... 235
Body........................................................................\
234
Brakes..................................................................... 235
Cooling system................................................... 235
Engine.................................................................... 234
Fuel system.......................................................... 234
General.................................................................. 234
Miscellaneous..................................................... 235
Removing Vehicle From Storage.................. 235
Tires........................................................................\
. 235
Ventilation See: Climate Control........................................... 72
VIN See: Vehicle Identification Number............259
Voice Control....................................................47
W
Warning Lamps and Indicators................60 Anti-Lock Braking System................................ 60
Automatic Regeneration Control.................. 60
Battery..................................................................... 60
Brake System........................................................ 60
Check Fuel Cap.................................................... 60
Check Suspension............................................... 60
Cruise Control....................................................... 60
Diesel Exhaust Fluid........................................... 60
Direction Indicator................................................ 61
Door Ajar................................................................... 61
Electronic Locking Differential......................... 61
Engine Oil Pressure............................................... 61
Exhaust Brake On .................................................. 61
Fasten Seatbelt..................................................... 61
High Beam............................................................... 61
Hydromax................................................................. 61
Low Fuel Level........................................................ 61
Parking Brake Warning........................................ 61
Powertrain Malfunction/Reduced Power/Electronic Throttle Control...........62
Service Engine Soon........................................... 62
Stability Control and Traction Control Indicator.............................................................. 62
383
F650750 (TBC) , enUSA, Edition date: 201804, Second-Printing Index