Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
321
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This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(4,800–8,000 km) Maximum load or towing
Extreme hot or cold operation
Use of high sulfur diesel fuel
Note: Use the appropriate special operating
condition for maintenance information
when using high sulfur diesel fuels,
operating your vehicle off-road or in dusty
conditions, such as unpaved roads.
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Towing a Trailer
Inspect and lubricate U-joints.
Inspect frequently, service
as required
See axle maintenance items under Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months Inspect and lubricate U-joints.
Rotate tires1
, inspect tires for wear and measure tread
depth.
Every
7,500 mi (12,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Replace engine air filter.
Inspect frequently, service
as required
Inspect brake system.
Every
5,000 mi (8,000 km)
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
Lubricate control arm and steering ball joints if equipped
with grease fittings.
Inspect and lubricate U-joints.
Every
5,000 mi (8,000 km)
or six months
Change engine oil and filter.
Every
5,000 mi (8,000 km),
six months or 200 engine
hours
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Diesel Engine
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
See the axle maintenance items under
Exceptions.
Replace the engine-mounted and frame-mounted fuel
filters.
Every
15,000 mi
(24,000 km) or six months,
600 engine hours
Inspect the coolant concentration, freeze-point protection
and additive, corrosion inhibitor strength. Add coolant
additive if necessary.
Every
30,000 mi
(48,000 km) or 1200 engine
hours
Flush and refill the coolant. Do not add coolant additive.
Every
60,000 mi
(96,000 km) or 2400
engine hours
Note: When adding coolant additive, do not exceed the specified maximum of
47 fl oz
(1.4 L) for the engine and 20 fl oz (473 ml) for the secondary cooling system. Operating the
engine with excessive coolant additive may cause overheating which could lead to severe,
permanent engine damage.
Note: After the initial coolant flush and fill at
60,000 mi (96,000 km) or 2400 engine
hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter.
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Rear Axle Maintenance
A rear axle fluid change or level check is
not required unless a leak is suspected or
the assembly has been submerged in
water. During long periods of trailer towing
with outside temperatures above 70°F
(21°C), and at wide-open throttle for long
periods above 45 mph (72 km/h), change
the rear axle fluid every 24,000 mi
(38,000 km) or three months, whichever
comes first.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
The normal oil change interval is 3,000 mi
(5,000 km) for gasoline vehicles operating
in the Middle East, North Africa,
Sub-Saharan Africa or locations with
similar climates using American Petroleum
Institute (API) oils Certified for Gasoline
Engines and displaying the API Certification
Mark. If API Certified Oils are not available,
then it is acceptable to use API SM or SN
oils. If API oils are not available, then the
oil change interval is 1,750 mi (3,000 km). Engine Air Filter Replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
Diesel Particulate Filter
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
In this case, the engine control system sets
a service light (wrench icon) to inform you
to bring your vehicle to the dealer for
service. If there are any issues with the
oxidation catalyst or particulate filter
system, a service light (wrench or engine
icon) sets by the engine control system to
inform you to bring your vehicle into a
dealer for service.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
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Engine lubrication for severe service
operation .......................................................... 193
Engine Oil Check - 6.8L..............................193 Adding Engine Oil............................................... 193
Engine Oil Dipstick - 6.7L Diesel..............192
Engine Oil Dipstick - 6.8L..........................192
Engine Specifications - 6.7L Diesel.......255 Drivebelt Routing............................................... 255
Engine Specifications - 6.8L...................256
Drivebelt Routing................................................ 257
Entering, Exiting or Climbing on This Vehicle..............................................................15
Environment.....................................................16
Essential Towing Checks...........................146 Before Towing a Trailer..................................... 146
Hitches................................................................... 146
Safety Chains....................................................... 146
Trailer Brakes........................................................ 146
Trailer Lamps....................................................... 146
When Towing a Trailer...................................... 146
Event Data Recording See: Data Recording............................................. 13
Exhaust Brake
.................................................127
Exhaust Brake Operating
Characteristics................................................ 128
Exhaust System Inspection.....................222
Export Unique Options.................................15
Exterior Mirrors
................................................53
Auxiliary Convex Mirrors..................................... 53
Clearance Lamps................................................. 54
Foldaway Exterior Mirrors.................................. 53
Heated Exterior Mirrors...................................... 54
Power Exterior Mirrors........................................ 53
Signal Indicator Mirrors...................................... 54
Telescoping Mirrors............................................. 54
F
Fastening the Seatbelts...............................33 Energy Management Feature.......................... 36
Fastening the Cinch Tongue............................. 34
Lap Belts.................................................................. 34
Seatbelt Locking Modes.................................... 35
Using Seatbelts During Pregnancy................35
Using the Seatbelt with Cinch Tongue (Front Center and Rear Center Seats
Only)..................................................................... 33Federal Highway Administration
Regulation.......................................................15
Fifth Wheel Operation
................................147
Hook-up.................................................................. 147
Un-hook.................................................................. 147
Flat Tire See: Changing a Road Wheel......................... 251
Ford Credit
......................................................160
US Only.................................................................. 160
Ford Protect...................................................320 Ford Protect Extended Service Plan
(CANADA ONLY)............................................ 321
Ford Protect Extended Service Plans (U.S. Only).................................................................. 320
Frame and Tow Hook Inspection
...........227
Front Seat Armrest.........................................81 20% Seat Cushion Storage............................... 81
Fuel and Refueling.........................................92
Fuel Consumption
.......................................100
Calculating Fuel Economy.............................. 100
Filling the Tank.................................................... 100
Fuel Filter - 6.8L...........................................207
Fuel Quality - Diesel......................................93 Biodiesel.................................................................. 94
Diesel Fuel Additives.......................................... 95
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ...........94
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ........................ 93
Fuel Quality - Gasoline................................96 Choosing the Right Fuel.................................... 96
Fuel Shutoff
....................................................155
Fuel Tank Selector Switch.........................101
Fuses..................................................................167
Fuse Specification Chart............................167 Passenger Compartment Fuse Panel.........172
Power Distribution Box..................................... 167
G
Gauges
...............................................................56
Diesel Engines....................................................... 58
Diesel Exhaust Fluid (DEF) Gauge................59
Engine Coolant Temperature Gauge.............57
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PATS
See: Passive Anti-Theft System..................... 44
Perchlorate........................................................13
Power Door Locks See: Locking and Unlocking............................. 42
Power Seats.....................................................78
Air-Ride Seat.......................................................... 79
Power Steering Fluid Check....................206
Power Take-Off
..............................................119
Power Windows..............................................52
Bounce-Back......................................................... 52
One-Touch Up or Down..................................... 52
Window Lock......................................................... 52
Protecting the Environment........................16
Puncture See: Changing a Road Wheel......................... 251
R
Rear Axle Fluid Check
.................................227
Changing the Fluid............................................. 227
Checking the Fluid Level.................................. 227
Rear Axle
..........................................................120
General Information.......................................... 120
Rear Seat Armrest..........................................81
Rear Seats........................................................80 Folding the Rear Seat Back (Crew Cab)
........................................................................\
....... 80
Folding up the Rear Seat Cushion.................80
Returning the Seat to the Seating Position............................................................... 80
Recommended Towing Weights............145
Refueling - Diesel
...........................................97
Fuel Filler Cap....................................................... 98
Fuel Fill Rate.......................................................... 98
Refueling - Gasoline.....................................98 Fuel Filler Cap....................................................... 99
Remote Control..............................................40 Car Finder................................................................. 41
Integrated Keyhead Transmitter.................... 40
Replacing the Battery.......................................... 41
Sounding a Panic Alarm..................................... 41
Removing a Headlamp...............................212
Repairing Minor Paint Damage
...............233
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 13Scheduled Maintenance and Mechanical
Repairs.................................................................. 13
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control..............................................................41
Reporting Safety Defects (Canada Only)...............................................................165
Reporting Safety Defects (U.S. Only)...............................................................165
Roadside Assistance
...................................154
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 155
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 154
Vehicles Sold in the United States: Using Roadside Assistance.................................... 154
Roadside Emergencies...............................154
Running-In See: Breaking-In.................................................. 149
Running Out of Fuel - Diesel......................97 Purging Air From the System........................... 97
Starting the Engine.............................................. 97
Running Out of Fuel - Gasoline.................97
S
Safety Precautions........................................92 Low Fuel Pressure................................................ 93
Satellite Radio..............................................282 Satellite Radio Electronic Serial Number
(ESN)................................................................ 283
Satellite Radio Reception Factors...............282
SiriusXM Satellite Radio Service.................. 283
Troubleshooting................................................. 283
Scheduled Maintenance Record
...........340
Scheduled Maintenance...........................322
Seatbelt Extension........................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime...............................................................37
Conditions of operation..................................... 37
Seats...................................................................75
Security..............................................................44
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Selective Catalytic Reductant System -
Diesel.............................................................105
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System.............................................................. 109
Diesel Exhaust Fluid Guidelines and Information...................................................... 108
Diesel Exhaust Fluid Level.............................. 105
Diesel Exhaust Fluid Warning Messages and Vehicle Operations............................... 107
Filling the Diesel Exhaust Fluid Tank..........105
Sitting in the Correct Position....................75
Snow Chains See: Using Snow Chains.................................. 251
Spare Wheel See: Changing a Road Wheel......................... 251
Special Notices................................................14
Fleet Telematics Modem.................................... 14
FordPass Connect................................................. 14
New Vehicle Limited Warranty......................... 14
Special Instructions.............................................. 14
Special Operating Conditions Scheduled Maintenance................................................331
Diesel Engine....................................................... 334
Exceptions............................................................ 339
Gasoline Engines................................................. 331
Speed Control See: Cruise Control............................................ 138
Spring U-Bolt Check...................................228 U-bolt Nut Torque............................................. 228
Stability Control
............................................135
Principle of Operation....................................... 135
Starter Switch See: Ignition Switch............................................ 86
Starting a Diesel Engine..............................88 ........................................................................\
............ 88
Cold Weather Starting....................................... 89
Diesel Engine Fast Start Glow Plug System................................................................ 88
Starting a Gasoline Engine.........................87 Failure to Start....................................................... 87
Guarding Against Exhaust Fumes.................. 87
Important Ventilating Information................88
Stopping the Engine When Your Vehicle is Moving................................................................. 87
Stopping the Engine When Your Vehicle is Stationary........................................................... 87Starting and Stopping the Engine...........86
General Information........................................... 86
Steering............................................................140
Steering System Inspection.....................226 Hydraulic System............................................... 226
Steering Column Joint Bolts.......................... 226
Steering Wheel
...............................................46
Storage Compartments..............................85
Sun Visors.........................................................55 Slide-on-rod........................................................... 55
Suspension System Inspection
..............227
Switching Off the Engine............................89
Symbols Glossary...........................................10
SYNC™............................................................287
General Information.......................................... 287
SYNC™ Troubleshooting
...........................312
T
Technical Specifications See: Capacities and Specifications............255
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................162
Tire Care
..........................................................236
Glossary of Tire Terminology......................... 236
Information Contained on the Tire Sidewall............................................................ 236
Tires See: Wheels and Tires..................................... 236
Towing a Trailer
.............................................144
Load Placement................................................. 144
Towing..............................................................144
Traction Control
............................................133
Principle of Operation....................................... 133
Trailer Brakes
..................................................129
Trailer Air Supply and Parking Brake
Modular Controls........................................... 129
Trailer Brake Hand Control.............................. 129
Transmission Code Designation............260
Transmission...................................................115
Transporting the Vehicle
...........................158
U
Under Hood Overview - 6.7L Diesel
.............................................................190
Under Hood Overview - 6.8L....................191
USB Port
.........................................................285
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