The information contained in this publication was correct at the time of going to print. In the interest ofcontinuous development, we reserve the right to change specifications, design or equipment at any timewithout notice or obligation. No part of this publication may be reproduced, transmitted, stored in aretrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.© Ford Motor Company 2019
All rights reserved.Part Number: 201803 20190724125429
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Driving Hints
Breaking-In......................................................56
Reduced Engine Performance.................56
Economical Driving......................................56
Driving Through Water.................................57
Roadside Emergencies
Roadside Assistance...................................59
Hazard Flashers............................................60
Jump Starting the Vehicle.........................60
Transporting the Vehicle............................62
Customer Assistance
Getting the Services You Need................64
In California (U.S. Only)..............................65
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................66
Utilizing the Mediation/ArbitrationProgram (Canada Only).........................67
Getting Assistance Outside the U.S. andCanada..........................................................67
Ordering Additional Owner's Literature..........................................................................69
Reporting Safety Defects (U.S. Only)..........................................................................69
Reporting Safety Defects (Canada Only)..........................................................................69
Fuses
Fuse Specification Chart.............................71
Changing a Fuse...........................................90
Maintenance
General Information.....................................92
Under Hood Overview - CommercialChassis..........................................................93
Under Hood Overview - MotorhomeChassis..........................................................94
Engine Oil Dipstick........................................95
Engine Oil Check...........................................95
Oil Change Indicator Reset.......................96
Engine Coolant Check.................................96
Automatic Transmission Fluid Check..........................................................................101
Brake Fluid Check........................................102
Power Steering Fluid Check....................104
Fuel Filter........................................................105
Changing the 12V Battery.........................105
Changing the Engine Air Filter.................107
Vehicle Care
General Information...................................109
Cleaning the Exterior.................................109
Cleaning the Engine....................................110
Cleaning the Wheels...................................110
Vehicle Storage...............................................111
Wheels and Tires
Tire Care...........................................................113
Using Snow Chains.....................................129
Changing a Road Wheel...........................129
Technical Specifications...........................133
Capacities and Specifications
Engine Specifications................................134
Motorcraft Parts...........................................134
Vehicle Identification Number................136
Vehicle Certification Label........................137
Transmission Code Designation.............137
Capacities and Specifications................138
Ford Protect
Ford Protect...................................................143
Scheduled Maintenance
General Maintenance Information.......145
Normal Scheduled Maintenance..........148
Special Operating Conditions ScheduledMaintenance.............................................150
Scheduled Maintenance Record............152
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Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
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For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to the online Account Manager tool,visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol. Failure to followthe specific warnings and instructionscould result in personal injury.
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WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
Fleet Telematics Modem (If Equipped)
The onboard modem provides access todata to support telematics services suchas location, speed, idle time, fuel, vehiclediagnostics and maintenance alerts. Toexplore data, telematics services, thirdparty service provider support and tomanage existing telematics accounts, referto www.commericalsolutions.ford.com orcall 833-FCS-FORD.
Note:This is not available with FordPassConnect.
FordPass Connect (If Equipped)
With a FordPass-equipped vehicle, you canuse FordPass to track your vehicle’slocation and remotely access vehiclefeatures such as start, lock and unlock andvehicle status including fuel level andapproximate mileage. Message and datarates may apply. Services may be limitedby mobile phone network coverage area.For additional information, refer towww.fordpass.com.
On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of any
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Note:The low fuel reminder can appear atdifferent fuel gauge positions depending onfuel economy conditions. This variation isnormal.
WARNING LAMPS AND
INDICATORS
The following warning lamps andindicators alert you to a vehicle conditionthat may become serious. Some lampsilluminate when you start your vehicle tomake sure they work. If any lamps remainon after starting your vehicle, refer to therespective system warning lamp for furtherinformation.
Note:Some warning indicators appear inthe information display and operate thesame as a warning lamp but do notilluminate when you start your vehicle.
Anti-Lock Brake System WarningLamp
If it illuminates when you aredriving, this indicates amalfunction. You will continueto have the normal braking system(without ABS) unless the brake systemwarning lamp is also illuminated. Have thesystem checked by your authorized dealer.
Battery
If it illuminates while driving, itindicates a malfunction. Switchoff all unnecessary electricalequipment and have the system checkedby your authorized dealer immediately.
Brake System Warning Lamp
WARNING: Driving your vehiclewith the warning lamp on is dangerous.A significant decrease in brakingperformance may occur. It may take youlonger to stop your vehicle. Have yourvehicle checked as soon as possible.Driving extended distances with theparking brake engaged can cause brakefailure and the risk of personal injury.
Note:Indicators vary depending on region.
This lamp is a dual function lamp and willilluminate when:
•You apply the parking brake with theignition on.
•Your vehicle has a brake fault or lowbrake fluid level, regardless of parkingbrake position.
If the lamp illuminates while youare moving, you may have theparking brake applied. Be surethat the parking brake is off.Have your vehicle checked assoon as possible if the lampcontinues to illuminate.
Brake Reserve System (If Equipped)
Illuminates to indicate normalhydromax booster reservesystem activation when theengine is off and the service brake pedal isapplied.
This light may also illuminate momentarilyif the engine is running and the driver turnsthe steering wheel fully in one directionwhile braking.
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If the light remains on while the engine isrunning, this indicates inadequate hydraulicbooster pressure or reserve pump systemfailure. Stop the vehicle as soon aspossible and seek service immediately byyour authorized dealer.
Cruise Control Indicator
Illuminates when you switch thisfeature on. See Using CruiseControl (page 43).
Direction Indicator
Illuminates when the left or rightdirection indicator or the hazardwarning flasher is turned on. Ifthe indicators stay on or flash faster, checkfor a burned out bulb.
Electronic Throttle Control
Illuminates when the engine hasdefaulted to a limp-homeoperation. See your authorizeddealer as soon as possible.
Fasten Seatbelt Warning Lamp
It illuminates and a chimesounds until you fasten theseatbelts.
Headlamp High Beam Indicator
Illuminates when you switch thehigh beam headlamps on. It willflash when you use theheadlamp flasher.
Service Engine Soon
If it illuminates when the engineis running this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may beoccurring. Increased exhaust gastemperatures could damage the catalyticconverter or other vehicle components.Drive in a moderate fashion (avoid heavyacceleration and deceleration) and haveyour vehicle immediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulband to indicate whether your vehicle isready for Inspection and Maintenance(I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.See Emission Law (page 34).
Tow Haul Indicator
Illuminates when the tow/haulfeature has been activated. If thelight flashes steadily, have thesystem serviced immediately, damage tothe transmission could occur.
AUDIBLE WARNINGS AND
INDICATORS
Fail-Safe Cooling Warning Chime
Sounds when the coolant gauge pointerhas moved to hot. There are three stagesof chimes:
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EMISSION LAW
WARNING: Do not remove or alterthe original equipment floor covering orinsulation between it and the metal floorof the vehicle. The floor covering andinsulation protect occupants of thevehicle from the engine and exhaustsystem heat and noise. On vehicles withno original equipment floor coveringinsulation, do not carry passengers in amanner that permits prolonged skincontact with the metal floor. Failure tofollow these instructions may result infire or personal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components.Similar federal or provincial laws mayapply in Canada. We do not approve of anyvehicle modification without firstdetermining applicable laws.
Tampering with emissionscontrol systems includingrelated sensors or the DieselExhaust Fluid system can result in reducedengine power and the illumination of theservice engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative byany person other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery tothe ultimate purchaser or while it is inuse.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessiveexhaust smoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
•An open or pinched sensor hose.
•Incorrect engine oil level.
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