ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Roadside Emergencies
A
About This Manual...........................................5ABSSee: Brakes..............................................................41ABS driving hintsSee: Hints on Driving With Anti-LockBrakes...................................................................41AccessoriesSee: Replacement PartsRecommendation..............................................8Adjusting the Steering Wheel.....................12Air FilterSee: Changing the Engine Air Filter..............107Appendices.....................................................163Audible Warnings and Indicators..............19Fail-Safe Cooling Warning Chime..................19Headlamps On Warning Chime......................20Key in Ignition Warning Chime........................20Parking Brake On Warning Chime.................20Shift to Park Warning Chime...........................20Automatic Transmission.............................38Brake-Shift Interlock..........................................40If Your Vehicle Gets Stuck In Mud orSnow....................................................................40Understanding the Positions of YourAutomatic Transmission..............................38Automatic Transmission FluidCheck..............................................................101Adjusting automatic transmission fluidlevels...................................................................102Automatic transmission fluid filter..............102Correct fluid level.................................................101High fluid level.....................................................102Low fluid level.......................................................101
B
BatterySee: Changing the 12V Battery......................105Brake Fluid Check.........................................102Hydroboost...........................................................103Hydromax..............................................................103Brakes..................................................................41General Information.............................................41Breaking-In.......................................................56
C
Capacities and Specifications.................138Alternative Engine Oil for Extremely ColdClimates............................................................142Specifications......................................................139Car WashSee: Cleaning the Exterior...............................109Catalytic Converter........................................35On-Board Diagnostics (OBD-II).....................36Readiness for Inspection and Maintenance(I/M) Testing.....................................................36Changing a Fuse............................................90Fuses........................................................................90Changing a Road Wheel............................129Dissimilar Spare Wheel and Tire AssemblyInformation......................................................129Tire Change Procedure.....................................130Changing the 12V Battery..........................105Battery relearn.....................................................106Changing the Engine Air Filter..................107Cleaning the Engine.....................................110Cleaning the Exterior..................................109Cleaning the Headlamps................................109Exterior Chrome Parts......................................109Exterior Plastic Parts.........................................109Stripes or Graphics............................................109Underbody.............................................................110Under Hood...........................................................110Cleaning the Wheels....................................110Coolant CheckSee: Engine Coolant Check..............................96Cruise Control...................................................12Principle of Operation........................................43Cruise controlSee: Using Cruise Control..................................43Customer Assistance...................................64
D
Daytime Running Lamps..............................15Direction Indicators........................................15Driving Hints.....................................................56Driving Through Water..................................57DRLSee: Daytime Running Lamps..........................15
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Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Index
