ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
59
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Roadside Emergencies
At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby Ford Motor Company.
You are strongly urged to buy areliable tire pressure gauge, asautomatic service station gaugesmay be inaccurate. Fordrecommends the use of a digitalor dial-type tire pressure gaugerather than a stick-type tirepressure gauge.
Use the recommended coldinflation pressure for optimum tireperformance and wear.Under-inflation or over-inflationmay cause uneven treadwearpatterns
WARNING: Under-inflationis the most common cause oftire failures and may result insevere tire cracking, treadseparation or blowout, withunexpected loss of vehiclecontrol and increased risk ofinjury. Under-inflation increasessidewall flexing and rollingresistance, resulting in heatbuildup and internal damage tothe tire. It also may result inunnecessary tire stress, irregularwear, loss of vehicle control andaccidents. A tire can lose up tohalf of its air pressure and notappear to be flat!
Always inflate your tires to theFord recommended inflationpressure even if it is less than themaximum inflation pressureinformation found on the tire. TheFord recommended tire inflationpressure is found on the SafetyCompliance Certification Label orTire Label. See the completedvehicle's owner's manual for thelocation of the Safety ComplianceCertification Label or Tire Label.Failure to follow the tire pressurerecommendations can causeuneven treadwear patterns andadversely affect the way yourvehicle handles
Maximum Inflation Pressure isthe tire manufacturer's maximumpermissible pressure and thepressure at which the maximumload can be carried by the tire. Thispressure is normally higher thanthe manufacturer’s recommendedcold inflation pressure which canbe found on the SafetyCompliance Certification Label orTire Label. See the completedvehicle's owner's manual for thelocation of the Safety ComplianceCertification Label or Tire Label.The cold inflation pressure shouldnever be set lower than therecommended pressure on theSafety Compliance CertificationLabel or Tire Label.
120
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Wheels and Tires
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tireassembly that is different in brand, size orappearance from the road tires and wheelsand can be one of three types:
1.T-type mini-spare: This spare tirebegins with the letter T for tire size andmay have Temporary Use Only molded inthe sidewall.
2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY.
When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Tire Change Procedure
WARNING: When one of the frontwheels is off the ground, thetransmission alone will not prevent thevehicle from moving or slipping off thejack, even if the transmission is in park(P).
130
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Wheels and Tires
WARNING: To help prevent thevehicle from moving when you changea tire, be sure to place the transmissionin park (P), set the parking brake andblock (in both directions) the wheel thatis diagonally opposite (other side andend of the vehicle) to the tire beingchanged.
WARNING: Never get underneatha vehicle that is supported only by a jack.If the vehicle slips off the jack, you orsomeone else could be seriously injured.
WARNING: Do not attempt tochange a tire on the side of the vehicleclose to moving traffic. Pull far enoughoff the road to avoid the danger of beinghit when operating the jack or changingthe wheel.
WARNING: Always use the jackprovided as original equipment with yourvehicle. If using a jack other than the oneprovided as original equipment with yourvehicle, make sure the jack capacity isadequate for the vehicle weight,including any vehicle cargo ormodifications.
1.Park on a level surface, set the parkingbrake and activate the hazard flashers.
2.Place the transmission in park (P) andturn the engine off.
3.Block the diagonally opposite wheel.The parking brake is on thetransmission. Therefore, the vehicle willnot be prevented from moving when arear wheel is lifted, even if the parkingbrake is applied. Be sure to block bothdirections of the wheel that isdiagonally opposite to the wheel thatis being lifted.
4.Remove the spare tire and jack fromthe storage location.
5.Loosen the wheel nut by pulling up onthe handle of the lug nut wrench aboutone-half turn (counterclockwise). Donot remove the wheel lug nuts until youraise the tire off the ground.
6.Position the jack to raise the front orrear wheel. Raise the vehicle with thejack applied to the axle(s).
Note:Never use the rear differential as ajacking point.
7.Raise the vehicle until the wheel iscompletely off the ground.
8.Remove the lug nuts with the lug nutwrench.
9.Replace the flat tire with the spare tire.
131
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Wheels and TiresE175447