2019 FORD EXPLORER key battery

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press
START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Roadside Emergencies

911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
(If Equipped)

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

12 Volt DC Power Point.....................................
162
Locations............................................................... 162
B
Battery See: Changing the 12V Battery..................... 296
Blind Spot Information System...............231 ........................................................................\
............ 231
Switching the System On and Off...............232
System Errors...................................................... 232
Using the Blind Spot Information System............................................................... 231
BLIS See: Blind Spot Information System...........231
Bonnet Lock See: Opening and Closing the Hood..........282
Booster Seats..................................................29
Types of Booster Seats...................................... 30
Brake Fluid Check........................................295
Brakes...............................................................193 General Information.......................................... 193
Breaking-In.....................................................255
Bulb Specification Chart
..........................360
C
Cabin Air Filter
...............................................138
Capacities and Specifications - 2.3L EcoBoost™.................................................347
Alternative Engine Oil for Extremely Cold Climates........................................................... 350
Specifications..................................................... 348
Capacities and Specifications - 3.5L Duratec
..........................................................351
Alternative Engine Oil for Extremely Cold
Climates........................................................... 355
Specifications...................................................... 352
Capacities and Specifications - 3.5L Ecoboost™.................................................355
Alternative Engine Oil for Extremely Cold Climates........................................................... 359
Specifications...................................................... 357
Capacities and Specifications...............340
Cargo Nets......................................................239
Car Wash See: Cleaning the Exterior.............................. 306Catalytic Converter.......................................181
On-Board Diagnostics (OBD-II).................... 182
Readiness for Inspection and Maintenance (I/M) Testing................................................... 182
Center Console..............................................164 Rear Seat Armrest.............................................. 164
Second Row Center Console......................... 164
Changing a Bulb..........................................300 Front Direction Indicator.................................. 301
Front Fog Lamp.................................................. 302
Headlamp............................................................. 301
Headlamp High Beam..................................... 302
LED Lamps........................................................... 303
License Plate Lamp.......................................... 304
Rear Direction Indicator and Reversing Lamp
................................................................. 303
Changing a Fuse..........................................280 Fuses...................................................................... 280
Changing a Road Wheel...........................334 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 334
Tire Change Procedure.................................... 335
Changing the 12V Battery.........................296
Changing the Engine Air Filter................304
Changing the Wiper Blades.....................298 Front Wiper Blades........................................... 298
Rear Window Wiper Blade............................. 299
Checking MyKey System Status...............62 MyKey Distance.................................................... 62
Number of Admin Keys...................................... 63
Number of MyKeys.............................................. 63
Checking the Wiper Blades.....................298
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning
..........................31
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats..............................310
Cleaning Products......................................306 Materials............................................................... 306
Cleaning the Engine
...................................308
Cleaning the Exterior.................................306 Cleaning the Headlamps................................ 307
Exterior Chrome Parts...................................... 307
Exterior Plastic Parts........................................ 307
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Hints on Controlling the Interior
Climate..........................................................134
Defogging the Side Windows in Cold Weather............................................................. 136
General Hints....................................................... 134
Quickly Cooling the Interior............................. 135
Quickly Heating the Interior............................ 135
Recommended Settings for Cooling...........136
Recommended Settings for Heating..........135
Hints on Driving With Anti-Lock Brakes............................................................193
Home Screen................................................426
Hood Lock See: Opening and Closing the Hood..........282
I
Ignition Switch
...............................................166
In California (U.S. Only)............................265
Information Display Control......................80
Information Displays
...................................104
General Information.......................................... 104
Information Messages
.................................115
4WD........................................................................\
.. 116
Adaptive Cruise Control.................................... 116
AdvanceTrac ™..................................................... 116
Alarm........................................................................\
117
Automatic Engine Shutdown.......................... 117
Automatic High Beam Control........................ 117
Battery and Charging System......................... 118
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Brake System........................................................ 119
Doors and Locks.................................................. 119
Driver Alert.............................................................. 119
Electronic Stability Control............................. 120
Engine..................................................................... 120
Fuel........................................................................\
.. 120
Hill Descent Control.......................................... 120
Hill Start Assist..................................................... 121
Keys and Intelligent Access............................. 121
Lane Keeping System........................................ 122
Maintenance......................................................... 122
MyKey...................................................................... 123
Park Aid.................................................................. 124
Park Brake.............................................................. 124
Power Steering.................................................... 124
Pre-Collision Assist............................................ 125Remote Start........................................................
125
Seats........................................................................\
125
Starting System.................................................. 126
Terrain Management System......................... 126
Tire Pressure Monitoring System.................. 126
Traction Control................................................... 127
Trailer....................................................................... 127
Transmission......................................................... 127
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster........................................96
Instrument Lighting Dimmer
.....................85
Instrument Panel Overview........................16
Interior Lamps
.................................................88
Battery Saver......................................................... 89
Dome Lamp........................................................... 88
Front Interior Lamps........................................... 89
Rear Interior Lamps............................................ 89
Interior Mirror...................................................94 Automatic Dimming Mirror............................... 94
Manual Dimming Mirror..................................... 94
Introduction.........................................................7
J
Jump Starting the Vehicle........................260 Connecting the Jumper Cables.................... 260
Jump Starting....................................................... 261
Preparing Your Vehicle.................................... 260
Removing the Jumper Cables........................ 261
K
Keyless Entry
...................................................68
SECURICODE™ Keyless Entry
Keypad................................................................ 68
Keyless Starting
............................................166
Ignition Modes...................................................... 167
Keys and Remote Controls.........................53
L
Lane Keeping System................................226 Switching the System On and Off...............227
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Liftgate...............................................................70
Lighting Control..............................................84
Flashing the Headlamp High Beam..............85
Headlamp High Beam....................................... 84
Lighting..............................................................84 General Information........................................... 84
Load Carriers See: Roof Racks and Load Carriers............240
Load Carrying................................................239
Load Limit........................................................241 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 246
Vehicle Loading - with and without a Trailer.................................................................. 241
Locking and Unlocking.................................65 Activating Intelligent Access........................... 66
Autolock................................................................... 67
Battery Saver......................................................... 68
Illuminated Entry.................................................. 67
Illuminated Exit..................................................... 68
Locking and Unlocking the Doors with the Key Blade........................................................... 65
Power Door Locks................................................ 65
Remote Control.................................................... 65
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 66
Smart Unlocks for Intelligent Access Keys....................................................................... 67
Luggage Covers
............................................240
Lug Nuts See: Changing a Road Wheel....................... 334
M
Maintenance..................................................282 General Information......................................... 282
Manual Climate Control
.............................129
Directing Air to the Footwell Air
Vents................................................................... 129
Directing Air to the Instrument Panel Air Vents................................................................... 129
Locking the Rear Climate Control................130
Setting the Blower Motor Speed.................. 129
Setting the Rear Blower Motor Speed................................................................. 130
Setting the Rear Temperature....................... 130
Setting the Temperature................................. 129Switching Defrost On and Off.......................
129
Switching Maximum Air Conditioning On and Off.............................................................. 130
Switching Recirculated Air On and Off....................................................................... 130
Switching the Air Conditioning On and Off........................................................................\
129
Switching the Climate Control On and Off........................................................................\
129
Switching the Rear Climate Control On and Off....................................................................... 130
Manual Liftgate
...............................................70
Closing the Liftgate............................................. 70
Opening the Liftgate........................................... 70
Manual Seats.................................................142 Lumbar Adjustment.......................................... 143
Moving the Seat Backward and Forward............................................................. 142
Recline Adjustment........................................... 142
Media Hub
.......................................................375
Memory Function.........................................146
Easy Entry and Exit Feature............................ 147
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 146
Saving a PreSet Position................................. 146
Message Center See: Information Displays............................... 104
Mirrors See: Windows and Mirrors............................... 90
Mobile Communications Equipment.......13
Moonroof..........................................................94 Bounce-Back......................................................... 95
Opening and Closing the Moonroof..............95
Opening and Closing the Sunscreen............95
Venting the Moonroof........................................ 95
Motorcraft Parts - 2.3L EcoBoost™.................................................342
Motorcraft Parts - 3.5L Duratec.............343
Motorcraft Parts - 3.5L Ecoboost™.................................................344
MyKey – Troubleshooting...........................63
MyKey ™
............................................................60
Principle of Operation........................................ 60
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Rear Under Floor Storage.........................239
Adjustable Load Floor...................................... 239
Cargo Management System......................... 239
Rear View Camera........................................212 Camera Guidelines............................................. 213
Manual Zoom....................................................... 215
Obstacle Distance Indicator........................... 214
Rear Camera Delay............................................ 215
Using the Rear View Camera System.........213
Rear View Camera See: Rear View Camera.................................... 212
Rear Window Wiper and Washers...........83 Rear Camera Washer.......................................... 83
Rear Window Washer......................................... 83
Rear Window Wiper Blade............................... 83
Recommended Towing Weights...........248
Refueling..........................................................176 Refueling System Overview............................ 176
Refueling System Warning.............................. 178
Refueling Your Vehicle....................................... 177
Remote Control..............................................53 Car Finder................................................................ 58
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 54
Memory Feature.................................................... 57
Remote Start......................................................... 58
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 58
Remote Start
.................................................138
Automatic Settings............................................ 138
Heated and Cooled Features......................... 138
Last Settings........................................................ 138
Repairing Minor Paint Damage.................311
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................59
Reporting Safety Defects (Canada Only)..............................................................269
Reporting Safety Defects (U.S. Only)..............................................................269
Roadside Assistance..................................258 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 259Vehicles Sold in the United States: Getting
Roadside Assistance................................... 258
Vehicles Sold in the United States: Using Roadside Assistance................................... 258
Roadside Emergencies
..............................258
Roof Racks and Load Carriers................240
Adjusting the Crossbar..................................... 241
Thumbwheel Kit.................................................. 241
Running-In See: Breaking-In................................................. 255
Running Out of Fuel.....................................174 Adding Fuel From a Portable Fuel
Container........................................................... 175
Filling a Portable Fuel Container................... 175
S
Safety Canopy ™
............................................49
Safety Precautions.......................................172
Satellite Radio
...............................................372
Satellite Radio Electronic Serial Number
(ESN)................................................................. 373
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service.................. 373
Troubleshooting................................................. 374
Scheduled Maintenance Record...........503
Scheduled Maintenance
..........................495
Seatbelt Extension........................................42
Seatbelt Height Adjustment......................39
Seatbelt Reminder
........................................40
Belt-Minder™....................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation.................................... 40
Seats.................................................................139
Security...............................................................75
Settings...........................................................463 911 Assist.............................................................. 468
Ambient Lighting................................................ 475
Bluetooth.............................................................. 465
Clock...................................................................... 465
Display.................................................................... 476
General................................................................... 473
Media Player....................................................... 464
Mobile Apps.......................................................... 471
Navigation............................................................ 469
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index