2019 FORD EXPLORER CD player

Sound Settings
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 434).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
463).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
(If Equipped)

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
(If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

Driver and Passenger Airbags...................45
Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids.....................................................225
Driving Hints...................................................255
Driving Through Water
...............................256
DRL See: Daytime Running Lamps........................ 86
E
Economical Driving
.....................................255
Electromagnetic Compatibility...............514
Emission Law................................................180 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........181
Tampering With a Noise Control System.............................................................. 180
End User License Agreement..................516 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 516
Engine Block Heater
....................................170
Using the Engine Block Heater........................ 171
Engine Coolant Check...............................289 Adding Coolant.................................................. 289
Coolant Change.................................................. 291
Engine Coolant Temperature Management.................................................. 292
Fail-Safe Cooling................................................ 291
Recycled Coolant................................................ 291
Severe Climates.................................................. 291
Engine Emission Control...........................180
Engine Immobilizer See: Passive Anti-Theft System..................... 75
Engine Oil Check..........................................287 Adding Engine Oil............................................... 287
Engine Oil Dipstick - 2.3L EcoBoost™.................................................286
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™.................................................287
Engine Specifications - 2.3L EcoBoost™................................................340
Drivebelt Routing............................................... 340
Engine Specifications - 3.5L Duratec.........................................................340
Drivebelt Routing................................................ 341Engine Specifications - 3.5L
Ecoboost™..................................................341
Drivebelt Routing............................................... 342
Entertainment..............................................434 AM/FM Radio...................................................... 435
Apps....................................................................... 443
Bluetooth Stereo or USB................................ 442
CD (If equipped)................................................. 441
HD Radio ™ Information (If
Available)........................................................ 438
SiriusXM® Satellite Radio (If Activated)........................................................ 436
Sources.................................................................. 435
Supported Media Players, Formats and Metadata Information................................ 443
USB Ports............................................................. 443
Environment
......................................................15
Essential Towing Checks..........................250
Before Towing a Trailer..................................... 251
Hitches.................................................................. 250
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 252
Safety Chains...................................................... 250
Trailer Brakes........................................................ 251
Trailer Lamps........................................................ 251
When Towing a Trailer...................................... 251
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors.................................................91 Auto-dimming Feature...................................... 93
Auto-Folding Mirrors........................................... 92
Blind Spot Information System...................... 94
Direction Indicator Mirrors ............................... 93
Fold-Away Exterior Mirrors............................... 92
Heated Exterior Mirrors ..................................... 93
Integrated Blind Spot Mirror............................ 93
Memory Mirrors .................................................... 93
Power Exterior Mirrors......................................... 91
Puddle Lamps....................................................... 93
F
Fastening the Seatbelts..............................36 Rear Inflatable Seatbelt.................................... 38
Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Rear Under Floor Storage.........................239
Adjustable Load Floor...................................... 239
Cargo Management System......................... 239
Rear View Camera........................................212 Camera Guidelines............................................. 213
Manual Zoom....................................................... 215
Obstacle Distance Indicator........................... 214
Rear Camera Delay............................................ 215
Using the Rear View Camera System.........213
Rear View Camera See: Rear View Camera.................................... 212
Rear Window Wiper and Washers...........83 Rear Camera Washer.......................................... 83
Rear Window Washer......................................... 83
Rear Window Wiper Blade............................... 83
Recommended Towing Weights...........248
Refueling..........................................................176 Refueling System Overview............................ 176
Refueling System Warning.............................. 178
Refueling Your Vehicle....................................... 177
Remote Control..............................................53 Car Finder................................................................ 58
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 54
Memory Feature.................................................... 57
Remote Start......................................................... 58
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 58
Remote Start
.................................................138
Automatic Settings............................................ 138
Heated and Cooled Features......................... 138
Last Settings........................................................ 138
Repairing Minor Paint Damage.................311
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................59
Reporting Safety Defects (Canada Only)..............................................................269
Reporting Safety Defects (U.S. Only)..............................................................269
Roadside Assistance..................................258 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 259Vehicles Sold in the United States: Getting
Roadside Assistance................................... 258
Vehicles Sold in the United States: Using Roadside Assistance................................... 258
Roadside Emergencies
..............................258
Roof Racks and Load Carriers................240
Adjusting the Crossbar..................................... 241
Thumbwheel Kit.................................................. 241
Running-In See: Breaking-In................................................. 255
Running Out of Fuel.....................................174 Adding Fuel From a Portable Fuel
Container........................................................... 175
Filling a Portable Fuel Container................... 175
S
Safety Canopy ™
............................................49
Safety Precautions.......................................172
Satellite Radio
...............................................372
Satellite Radio Electronic Serial Number
(ESN)................................................................. 373
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service.................. 373
Troubleshooting................................................. 374
Scheduled Maintenance Record...........503
Scheduled Maintenance
..........................495
Seatbelt Extension........................................42
Seatbelt Height Adjustment......................39
Seatbelt Reminder
........................................40
Belt-Minder™....................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation.................................... 40
Seats.................................................................139
Security...............................................................75
Settings...........................................................463 911 Assist.............................................................. 468
Ambient Lighting................................................ 475
Bluetooth.............................................................. 465
Clock...................................................................... 465
Display.................................................................... 476
General................................................................... 473
Media Player....................................................... 464
Mobile Apps.......................................................... 471
Navigation............................................................ 469
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Towing Points................................................263
Installing the Recovery Hook......................... 263
Recovery Hook Location................................. 263
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™
........................................252
Emergency Towing............................................ 252
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™............252
Emergency Towing............................................ 253
Recreational Towing......................................... 253
Towing..............................................................247
Traction Control
............................................196
Principle of Operation...................................... 196
Trailer Sway Control...................................248
Transmission Code Designation
............346
Transmission..................................................184
Transporting the Vehicle...........................262
Type Approvals
.............................................542
Radio Frequency Certification for Keys and
Remote Controls........................................... 553
Radio Frequency Certifications for Blind Spot Information System........................... 551
Radio Frequency Certifications for Body Control Module.............................................. 553
Radio Frequency Certifications for Cruise Control Module.............................................. 553
Radio Frequency Certifications for Mid Range Radar................................................... 545
Radio Frequency Certifications for Passive Anti-Theft System....................................... 546
Radio Frequency Certifications for Radio Transceiver Module..................................... 549
Radio Frequency Certifications for SYNC 3........................................................................\
... 552
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...............542
Radio Frequency Certifications for Wireless Charging........................................................... 552
Radio Frequency Statement for Audio Unit..................................................................... 553
U
Under Hood Overview - 2.3L EcoBoost™.................................................283
Under Hood Overview - 3.5L Duratec.........................................................284 Under Hood Overview - 3.5L
Ecoboost™.................................................285
Universal Garage Door Opener................157 HomeLink Wireless Control System............157
USB Port
..........................................................375
Using Adaptive Cruise Control................218
Automatic Cancellation................................... 221
Blocked Sensor................................................... 223
Canceling the Set Speed................................. 221
Changing the Set Speed.................................. 221
Detection Issues................................................. 222
Following a Vehicle............................................ 219
Hilly Condition Usage........................................ 221
Overriding the Set Speed............................... 220
Resuming the Set Speed................................. 221
Setting the Adaptive Cruise Speed..............219
Setting the Gap Distance............................... 220
Switching Adaptive Cruise Control Off....................................................................... 222
Switching Adaptive Cruise Control On........................................................................\
219
Switching to Normal Cruise Control...........224
System Not Available....................................... 223
Using Cruise Control
....................................217
Canceling the Set Speed.................................. 217
Changing the Set Speed................................... 217
Resuming the Set Speed................................. 218
Setting the Cruise Speed.................................. 217
Switching Cruise Control Off.......................... 218
Switching Cruise Control On........................... 217
Using Four-Wheel Drive
............................188
Driving In Special Conditions With
Four-Wheel Drive (4WD)........................... 189
How Your Vehicle Differs From Other Vehicles............................................................. 189
Using Hill Descent Control......................200 Principle of operation...................................... 200
Using hill descent control.............................. 200
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains.....................................329
Using Stability Control...............................198
Using Summer Tires...................................329
Using SYNC™ With Your Media Player.............................................................397
Accessing Your USB Song Library................401
Bluetooth Devices and System Settings............................................................ 403
566
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index