2019 FORD EXPEDITION reset

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
501
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing SYNC™ 3

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 334).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals,
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the our
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Scheduled Maintenance

At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Other Maintenance Items
1
Replace cabin air filter.
Every 20,000 mi (32,000 km)
Replace engine air filter.
Every
30,000 mi (48,000 km)
Replace spark plugs.
Every
100,000 mi (160,000 km) Inspect accessory drive belt(s).2
Change automatic transmission fluid.
Every
150,000 mi (240,000 km) Change front axle fluid - Four-wheel drive
vehicles.
Change rear axle fluid.
Change transfer case fluid - Four-wheel drive
vehicles.
Replace accessory drive belt(s).
Change engine coolant - if your vehicles has
yellow-colored coolant.
3
Every
200,000 mi (320,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 After initial inspection, inspect every other oil change until replaced.
3 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance, as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect and lubricate U-joints (if equipped with grease
fittings).
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
513
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Scheduled Maintenance

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
1 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Off-road Operation
Inspect steering linkage, ball joints and U-joints. Lubricate
if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Replace cabin air filter.
Change engine oil and filter.1
Every
5,000 mi (8,000 km)
or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread
depth.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
1 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Exceptions
There are several exceptions to the Normal
Schedule.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Scheduled Maintenance

3
360 Degree Camera...................................238
Advanced Camera Views............................... 239
Camera Views..................................................... 239
Front Camera...................................................... 239
Keep Out Zone.................................................... 239
Side Camera........................................................ 240
4
4WD See: Four-Wheel Drive.................................... 206
A
A/C See: Climate Control......................................... 142
About This Manual...........................................7
ABS See: Brakes............................................................ 215
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 215
Accessories....................................................503 Exterior Style....................................................... 503
Interior Style........................................................ 503
Lifestyle................................................................. 503
Peace of Mind..................................................... 503
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............242
Active Park Assist........................................229 Using Active Park Assist.................................. 230
Adjustable Pedals...........................................91
Adjusting the Headlamps........................344 Horizontal Aim Adjustment........................... 345
Vertical Aim Adjustment................................ 344
Adjusting the Pedals......................................91
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................87
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................87
End of Travel Position........................................ 88Memory Feature...................................................
88
Airbag Disposal...............................................55
Air Conditioning See: Climate Control......................................... 142
Air Filter See: Changing the Engine Air Filter.............347
Alarm See: Anti-Theft Alarm........................................ 83
Ambient Lighting
...........................................99
Adjusting the Brightness................................... 99
Changing the Color............................................. 99
Switching Ambient Lighting Off..................... 99
Switching Ambient Lighting On..................... 99
Anti-Theft Alarm............................................83 Arming the Alarm................................................ 84
Disarming the Alarm........................................... 84
Using the System................................................. 83
Appendices....................................................526
Apps..................................................................472 ........................................................................\
........... 472
SiriusXM Traffic and Travel Link................... 474
At a Glance........................................................18
Audible Warnings and Indicators.............112 Direction Indicator Chime................................. 112
Headlamps On Warning Chime...................... 112
Key in Ignition Warning Chime........................ 112
Parking Brake On Warning Chime.................112
Audio Control
..................................................88
Media........................................................................\
89
Seek, Next or Previous....................................... 89
Audio System
...............................................398
General Information......................................... 398
Audio Unit - Vehicles With: Touchscreen Display..........................................................402
Accessing the Sound Settings..................... 402
Adjusting the Volume...................................... 402
Changing Radio Stations............................... 402
Ejecting the CD................................................... 403
Inserting a CD..................................................... 403
Muting the Audio............................................... 403
Playing or Pausing Media............................... 403
Setting the Memory Presets......................... 403
Switching the Display On and Off..............403
Using Seek, Fast Forward and Reverse............................................................. 403
Audio Unit - Vehicles Without: Touchscreen Display
...............................399
Accessing the Apps Menu.............................. 399
567
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Index

Load Limit.......................................................273
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 277
Vehicle Loading - with and without a Trailer................................................................. 273
Locking and Unlocking................................69 Activating Intelligent Access............................ 70
Autolock.................................................................... 71
Battery Saver.......................................................... 72
Illuminated Entry................................................... 72
Illuminated Exit...................................................... 72
Locking and Unlocking the Doors with the Key Blade............................................................. 71
Power Door Locks................................................ 69
Remote Control.................................................... 69
Smart Unlocks for Integrated Keyhead Transmitter.......................................................... 71
Smart Unlocks for Intelligent Access Keys........................................................................\
71
Lug Nuts See: Changing a Road Wheel....................... 380
M
Maintenance...................................................331 General Information.......................................... 331
Manual Climate Control.............................142 Directing Air to the Footwell Air
Vents................................................................... 142
Directing Air to the Instrument Panel Air Vents................................................................... 142
Locking the Rear Climate Control................143
Setting the Blower Motor Speed.................. 142
Setting the Rear Blower Motor Speed................................................................. 143
Setting the Rear Temperature....................... 143
Setting the Temperature.................................. 142
Switching Defrost On and Off........................ 142
Switching Maximum Air Conditioning On and Off............................................................... 143
Switching Maximum Defrost On and Off........................................................................\
143
Switching Recirculated Air On and Off........................................................................\
143
Switching the Air Conditioning On and Off........................................................................\
142Switching the Climate Control On and
Off........................................................................\
142
Switching the Rear Climate Control On and Off........................................................................\
143
Manual Liftgate...............................................76 Closing the Liftgate.............................................. 77
Opening the Liftgate........................................... 76
Manual Seats
..................................................157
Manual Lumbar .................................................. 157
Moving the Seat Backward and Forward.............................................................. 157
Recline Adjustment............................................ 157
Media Hub
.....................................................408
Memory Function.........................................160
Easy Entry and Exit Feature............................. 161
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 160
Saving a PreSet Position................................. 160
Message Center See: Information Displays................................. 113
Mirrors See: Windows and Mirrors.............................. 100
Mobile Communications Equipment.......15
Moonroof
.........................................................104
Bounce-Back....................................................... 105
Opening and Closing the Moonroof............104
Motorcraft Parts
...........................................387
MyKey – Troubleshooting...........................67
MyKey ™.............................................................64
Principle of Operation........................................ 64
N
Navigation......................................................464 cityseeker............................................................... 471
Destination Mode............................................. 466
Map Mode............................................................ 464
Navigation Map Updates................................ 472
Navigation Menu............................................... 469
SiriusXM Traffic and Travel Link................... 472
SYNC AppLink...................................................... 471
Waypoints............................................................ 470
Normal Scheduled Maintenance
...........510
Intelligent Oil-Life Monitor.............................. 510
Normal Maintenance Intervals....................... 511
574
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Index