2019 FORD ECOSPORT ECU

REAR SEATS
Flip and Fold Seat
With the seat unoccupied, lift the cushionand then fold down the seat back.
Lifting the Seat Cushion
WARNING: Do not use the benchseats as a bed when your vehicle ismoving. Failure to follow this warningcould result in serious personal injury ordeath.
WARNING: When folding orunfolding the seats, take care not to getyour fingers caught between the seatbackrest and seat frame. Failure tofollow this warning could result in seriouspersonal injury.
WARNING: Do not place anyobjects on a folded seat. Hard objectsmay become projectiles in a crash orsudden stop, which may increase the riskof serious personal injury.
Insert your hand into the pull-strap on thecushion, lift upward on the cushion to flipit forward.
Lowering the Seat Cushion
WARNING: Make sure that theseat backrests are secure and fullylocked in their catches.
Note:When lowering the cushion, makesure no foreign objects are trappedunderneath.
116
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSeats

Folding the Seatback Upright
WARNING: When unfolding theseat, make sure that the seatbelts arenot trapped behind the seat.
Note:Make sure that the seat cushion andbackrests are secure and fully locked in theircatches.
With the seat free of foreign objects, liftthe seatback upright.
Secure the seatback in a fully upright andlatched position, the latches will besecured to the side-pillar mounted strikers.
Rear Seat Armrest (if equipped)
118
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSeats

1.Pull the luggage cover upward torelease it from the retaining points onboth sides.
2.Rotate the luggage cover 90° toremove.
Install in reverse order. When you hear aclick sound, the luggage cover is locked onthe retaining points.
ROOF RACKS AND LOAD
CARRIERS
WARNING: When loading the roofracks, we recommend you evenlydistribute the load, as well as maintaina low center of gravity. Loaded vehicles,with higher centers of gravity, mayhandle differently than unloadedvehicles. Take extra precautions, suchas slower speeds and increased stoppingdistance, when driving a heavily loadedvehicle.
Maximum recommended load, evenlydistributed on the crossbars:
WeightTiresEngine
15 lbs (6.8Kg)16"1.0 LEcoboost
44 lbs (20Kg)17"1.0 LEcoboost
55 lbs (25Kg)-2.0 L 4WD
Note: Loads should never be placeddirectly on the roof panel.
The roof panel is not designed to directlycarry a load.
For proper function of the roof rack system,loads must be placed directly on crossbarsaffixed to the roof rack side rails. Yourvehicle may be equipped withfactory-installed crossbars. Ford GenuineAccessory crossbars, designed specificallyfor your vehicle, are also recommended foruse with your roof rack system.
Make sure that the load is securelyfastened. Check the tightness of the loadbefore driving and at each fuel stop.
Adjusting the Crossbar (If Equipped)
Note:Wind noise can be minimized byeither removing or repositioning the crossbarwhen not is use. Position the front crossbarin the intermediate position to minimizewind noise. The crossbar can be adjustedor removed using the steps below.
168
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingLoad Carrying

1.Remove the crossbar thumbwheels atboth sides of the crossbar by turningthem counterclockwise.
2.Remove the crossbar by rotating itclockwise and sliding the ends off ofthe shoulder bolts in the side rails.
3.Move the front crossbar to the new siderail position and slide the crossbar ontothe shoulder bolt at that position.
4.Replace and tighten the thumbwheelsat both sides of the crossbar by turningthem clockwise until tight.
Make sure to check that the thumbwheelsare tight each time load is added orremoved from the roof rack, andperiodically while traveling. Make sure thatthe load is secure before traveling.
LOAD LIMIT
Vehicle Loading - with andwithout a Trailer
This section guides you in theproper loading of your vehicle,trailer, or both. Keep your loadedvehicle weight within its designrating capability, with or withouta trailer. Properly loading your
vehicle provides maximum returnof vehicle design performance.
Before you load your vehicle,become familiar with thefollowing terms for determiningyour vehicle’s weight rating, withor without a trailer, from thevehicle’s Tire and LoadingInformation label or SafetyCompliance Certification label.
Tire and Loading Label InformationExample:
Payload
Payload is the combined weightof cargo and passengers that yourvehicle is carrying. The maximumpayload for your vehicle appearson the Tire and Loading label. Thelabel is either on the B-pillar or the
169
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingLoad Carrying

Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the frontrocker area of your vehicle.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check thatthe steering power assist works.
FLOOR MATS
WARNING: Use a floor matdesigned to fit the footwell of yourvehicle that does not obstruct the pedalarea. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Pedals that cannotmove freely can cause loss of vehiclecontrol and increase the risk of seriouspersonal injury.
WARNING: Secure the floor matto both retention devices so that itcannot slip out of position and interferewith the pedals. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not placeadditional floor mats or any othercovering on top of the original floor mats.This could result in the floor matinterfering with the operation of thepedals. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Always make sure thatobjects cannot fall into the driver footwell while your vehicle is moving. Objectsthat are loose can become trappedunder the pedals causing a loss ofvehicle control.
To install the floor mats, position the floormat eyelet over the retention post andpress down to lock in position.
To remove the floor mat, reverse theinstallation procedure.
Note:Regularly check the floor mats tomake sure they are secure.
182
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingDriving Hints

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
183
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingRoadside Emergencies

2.If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3.The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
190
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingCustomer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441066
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
193
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingCustomer Assistance