
Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect extendedservice plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
384
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingFord Protect

1. Safe and Lawful Use
You acknowledge that devoting attentionto the TeleNav Software may pose a riskof injury or death to you and others insituations that otherwise require yourundivided attention, and you thereforeagree to comply with the following whenusing the TeleNav Software:
(a) observe all traffic laws and otherwisedrive safely;
(b) use your own personal judgment whiledriving. If you feel that a route suggestedby the TeleNav Software instructs you toperform an unsafe or illegal maneuver,places you in an unsafe situation, or directsyou into an area that you consider to beunsafe, do not follow such instructions;
(c) do not input destinations, or otherwisemanipulate the TeleNav Software, unlessyour vehicle is stationary and parked;
(d) do not use the TeleNav Software forany illegal, unauthorized, unintended,unsafe, hazardous, or unlawful purposes,or in any manner inconsistent with thisAgreement;
(e) arrange all GPS and wireless devicesand cables necessary for use of theTeleNav Software in a secure manner inyour vehicle so that they will not interferewith your driving and will not prevent theoperation of any safety device (such as anairbag).
You agree to indemnify and hold TeleNavharmless against all claims resulting fromany dangerous or otherwise inappropriateuse of the TeleNav Software in any movingvehicle, including as a result of your failureto comply with the directions above.
2. Account Information
You agree: (a) when registering theTeleNav Software, to provide TeleNav withtrue, accurate, current, and completeinformation about yourself, and (b) toinform TeleNav promptly of any changesto such information, and to keep it true,accurate, current and complete.
3. Software License
•Subject to your compliance with theterms of this Agreement, TeleNavhereby grants to you a personal,non-exclusive, non-transferable license(except as expressly permitted belowin connection with your permanenttransfer of the TeleNav Softwarelicense), without the right tosublicense, to use the TeleNavSoftware (in object code form only) inorder to access and use the TeleNavSoftware. This license shall terminateupon any termination or expiration ofthis Agreement. You agree that you willuse the TeleNav Software only for yourpersonal business or leisure purposes,and not to provide commercialnavigation services to other parties.
3.1 License Limitations
•(a) reverse engineer, decompile,disassemble, translate, modify, alteror otherwise change the TeleNavSoftware or any part thereof; (b)attempt to derive the source code,audio library or structure of theTeleNav Software without the priorexpress written consent of TeleNav;(c) remove from the TeleNavSoftware, or alter, any of TeleNav's orits suppliers' trademarks, trade names,logos, patent or copyright notices, orother notices or markings; (d)
411
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAppendices

PARTICULAR PURPOSE ORNON-INFRINGEMENT. Some States,Territories and Countries do not allowcertain warranty exclusions, so to thatextent the above exclusion may not applyto you.
Disclaimer of Liability: TELENAV ANDITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) SHALL NOTBE LIABLE TO YOU: IN RESPECT OF ANYCLAIM, DEMAND OR ACTION,IRRESPECTIVE OF THE NATURE OF THECAUSE OF THE CLAIM, DEMAND ORACTION ALLEGING ANY LOSS, INJURY ORDAMAGES, DIRECT OR INDIRECT, WHICHMAY RESULT FROM THE USE ORPOSSESSION OF THE INFORMATION; ORFOR ANY LOSS OF PROFIT, REVENUE,CONTRACTS OR SAVINGS, OR ANYOTHER DIRECT, INDIRECT, INCIDENTAL,SPECIAL OR CONSEQUENTIAL DAMAGESARISING OUT OF YOUR USE OF ORINABILITY TO USE THIS INFORMATION,ANY DEFECT IN THE INFORMATION, ORTHE BREACH OF THESE TERMS ORCONDITIONS, WHETHER IN AN ACTIONIN CONTRACT OR TORT OR BASED ON AWARRANTY, EVEN IF TELENAV OR ITSLICENSORS HAVE BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES. SomeStates, Territories and Countries do notallow certain liability exclusions ordamages limitations, so to that extent theabove may not apply to you.
Export Control. You shall not export fromanywhere any part of the Data or any directproduct thereof except in compliance with,and with all licenses and approvalsrequired under, applicable export laws,rules and regulations, including but notlimited to the laws, rules and regulationsadministered by the Office of ForeignAssets Control of the U.S. Department ofCommerce and the Bureau of Industry andSecurity of the U.S. Department ofCommerce. To the extent that any such
export laws, rules or regulations prohibitHERE from complying with any of itsobligations hereunder to deliver ordistribute Data, such failure shall beexcused and shall not constitute a breachof this Agreement.
Entire Agreement. These terms andconditions constitute the entire agreementbetween Telenav (and its licensors,including their licensors and suppliers) andyou pertaining to the subject matter hereof,and supersedes in their entirety any andall written or oral agreements previouslyexisting between us with respect to suchsubject matter.
Governing Law. The above terms andconditions shall be governed by the lawsof the State of Illinois [insert “Netherlands”where European HERE Data is used],without giving effect to (i) its conflict oflaws provisions, or (ii) the United NationsConvention for Contracts for theInternational Sale of Goods, which isexplicitly excluded. You agree to submit tothe jurisdiction of the State of Illinois[insert “The Netherlands” where EuropeanHERE Data is used] for any and alldisputes, claims and actions arising fromor in connection with the Data provided toyou hereunder.
Government End Users. If the Data isbeing acquired by or on behalf of theUnited States government or any otherentity seeking or applying rights similar tothose customarily claimed by the UnitedStates government, this Data is a“commercial item” as that term is definedat 48 C.F.R. (“FAR”) 2.101, is licensed inaccordance with these End-User Terms,and each copy of Data delivered orotherwise furnished shall be marked andembedded as appropriate with thefollowing “Notice of Use,” and shall betreated in accordance with such Notice:
416
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAppendices

II. Mexico. The following provision appliesto the Data for Mexico, which includescertain data from the Instituto Nacionalde Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/orpackaging containing Data for Mexicoshall contain the following notice:“Fuente: INEGI (Instituto Nacional deEstadística y Geografía)”
III. Latin America Territory
A. Third Party Notices. Any and all copiesof the Data and/or packaging relatingthereto shall include the respective ThirdParty Notices set forth below and usedas described below corresponding tothe Territory (or portion thereof)included in such copy:
NoticeTerritory
IGN “INSTITUTOGEOGRAFICO NACIONALARGENTINO”
Argen-tina
“INSTITUTO GEOGRAFICOMILITAR DEL ECUADORAUTORIZACION N° IGM-2011-01- PCO-01 DEL 25 DEENERO DE 2011”
Ecuador
“source: © IGN 2009 - BDTOPO ®”
“Fuente: INEGI (InstitutoNacional de Estadística yGeografía)”
Guade-loupe,FrenchGuianaandMarti-niqueMexico
IV. Middle East Territory
A. Third Party Notices. Any and all copiesof the Data and/or packaging relatingthereto shall include the respective ThirdParty Notices set forth below and usedas described below corresponding tothe Territory (or portion thereof)included in such copy:
NoticeCountry
“© Royal JordanianGeographic Centre”. Theforegoing notice requirementfor Jordan Data is a materialterm of the Agreement. IfClient or any of its permitted
Jordan
sublicensees (if any) fail tomeet such requirement,HERE shall have the right toterminate Client’s licensewith respect to the JordanData.
B. Jordan Data. Client and its permittedsublicensees (if any) are restricted fromlicensing and/or otherwise distributingHERE’s database for the country ofJordan (“Jordan Data”) for use in Enter-prise Applications to (i) non-Jordanianentities for use of the Jordan Data solelyin Jordan or (ii) Jordan-based customers.In addition, Client, its permitted subli-censees (if any) and End-Users arerestricted from using the Jordan Data inEnterprise Applications if such party is(i) a non-Jordanian entity using theJordan Data solely in Jordan or (ii) aJordan-based customer. For purposesof the foregoing,“Enterprise Applica-tions” shall mean Geomarketing applic-ations, GIS applications, mobile businessasset management applications, callcenter applications, telematics applica-tions, public organization Internetapplications or for providing geocodingservices.
419
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAppendices

Product incorporates data which is ©20XX Telstra Corporation Limited, GMHolden Limited, Intelematics AustraliaPty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. Inaddition to the foregoing, the End-UserTerms for any Application containingRDS-TMC Traffic Codes for Australiashall contain the following notice:“Product incorporates traffic locationcodes which is © 20XX Telstra Corpora-tion Limited and its licensors.”
AT&T Vehicle Network CarrierTelematics Disclosure
END USER FOR PURPOSES OF THISSECTION MEANS YOU AND YOUR HEIRS,EXECUTORS, LEGAL PERSONALREPRESENTATITVES AND PERMITEDASSIGNS. FOR PURPOSES OF THISSECTION “UNDERLYING WIRELESSSERVICE CARRIER” INCLUDES ITSAFFILIATES AND CONTRACTORS ANDTHEIR RESPECTIVE OFFICERS,DIRECTORS, EMPLOYEES, SUCCESSORSAND ASSIGNS. END USER HAS NOCONTRACTUAL RELATIONSHIP WITHTHE UNDERLYING WIRELESS SERVICECARRIER AND END USER IS NOT A THIRDPARTY BENEFICIARY OF ANYAGREEMENT BETWEEN FORD ANDUNDERLYING CARRIER. END USERUNDERSTANDS AND AGREES THAT THEUNDERLYING CARRIER HAS NO LEGAL,EQUITABLE, OR OTHER LIABILITY OF ANYKIND TO END USER. IN ANY EVENT,REGARDLESS OF THE FORM OF THEACTION, WHETHER FOR BREACH OFCONTRACT, WARRANTY, NEGLIGENCE,STRICT LIABILITY IN TORT OROTHERWISE, END USER'S EXCLUSIVEREMEDY FOR CLAIMS ARISING IN ANYWAY IN CONNECTION WITH THISAGREEMENT, FOR ANY CAUSEWHATSOEVER, INCLUDING BUT NOTLIMITED TO ANY FAILURE OR
DISRUPTION OF SERVICE PROVIDEDHEREUNDER, IS LIMITED TO PAYMENTOF DAMAGES IN AN AMOUNT NOT TOEXCEED THE AMOUNT PAID BY END USERFOR THE SERVICES DURING THETWO-MONTH PERIOD PRECEDING THEDATE THE CLAIM AROSE.
(ii) END USER AGREES TO INDEMNIFYAND HOLD HARMLESS THE UNDERLYINGWIRELESS SERVICE CARRIER AND ITSOFFICERS, EMPLOYEES, AND AGENTSAGAINST ANY AND ALL CLAIMS,INCLUDING WITHOUT LIMITATIONCLAIMS FOR LIBEL, SLANDER, OR ANYPROPERTY DAMAGE, PERSONAL INJURYOR DEATH, ARISING IN ANY WAY,DIRECTLY OR INDIRECTLY, INCONNECTION WITH THIS AGREEMENTOR THE USE, FAILURE TO USE, ORINABILITY TO USE THE DEVICE EXCEPTWHERE THE CLAIMS RESULT FROM THEUNDERLYING CARRIER’S GROSSNEGLIGENCE OR WILLFUL MISCONDUCT.THIS INDEMNITY WILL SURVIVE THETERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHTIN ANY NUMBER ASSIGNED TO THEDEVICE.
(iv) END USER UNDERSTANDS THATFORD AND THE UNDERLYING CARRIERCANNOT GUARANTY THE SECURITY OFWIRELESS TRANSMISSIONS, AND WILLNOT BE LIABLE FOR ANY LACK OFSECURITY RELATING TO THE USE OF THESERVICES
THE SERVICE IS FOR [END USER’S] USEONLY AND END USER MAY NOT RESELLTHE SERVICE TO ANY OTHER PARTY ENDUSER UNDERSTANDS THAT THEUNDERLYING CARRIER DOES NOTGUARANTEE ANY END USERUNINTERRUPTED SERVICE ORCOVERAGE. THE UNDERLYING CARRIERDOES NOT WARRANT THAT END USERSCAN OR WILL BE LOCATED USING THESERVICE. THE UNDERLYING CARRIER
422
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAppendices

P
Parking Aids....................................................155Principle of Operation.......................................155Parking Brake.................................................152All Vehicles............................................................152Vehicles With AutomaticTransmission...................................................152Vehicles With Manual Transmission...........152Passive Anti-Theft System.........................62Principle of Operation........................................62SecuriLock®...........................................................62PATSSee: Passive Anti-Theft System.....................62Perchlorate.........................................................11Personal Safety System™..........................35How Does the Personal Safety SystemWork?..................................................................35Phone...............................................................335During a Phone Call..........................................339Making Calls........................................................338Pairing Your Cell Phone for the FirstTime...................................................................336Phone Menu........................................................336Receiving Calls....................................................339Smartphone Connectivity.............................340Text Messaging..................................................340Post-Crash Alert System...........................188Power Door LocksSee: Locking and Unlocking.............................55Power Seats.....................................................113Adjust Four Way Position..................................115Adjust the Lumbar Support.............................114Adjust the Seat Back Recliner........................115Power Windows..............................................79Accessory Delay...................................................80Bounce-Back.........................................................79One-Touch Down.................................................79One-Touch Up.......................................................79Window Lock.........................................................80Programming a MyKey.................................53Optional Settings.................................................53Protecting the Environment........................15Push Button Ignition Switch.....................124Failure to Start.....................................................124Starting the Engine............................................124Stopping the Engine When the Vehicle isMoving................................................................125
Stopping the Engine with the VehicleStationary.........................................................125Switching the Ignition On (AccessoryMode).................................................................124
R
Rear Parking Aid............................................155Rear Seats........................................................116Flip and Fold Seat...............................................116Folding the Seatback Down.............................117Lifting the Seat Cushion....................................116Rear Under Floor Storage..........................167Adjustable Load Floor.......................................167Rear View Camera.......................................156Enhanced Park Aids...........................................159Using the Rear View Camera System..........157Rear View CameraSee: Rear View Camera....................................156Rear Window Wiper and Washers...........72Rear Window Washer..........................................72Rear Window Wiper.............................................72Recommended Towing Weights.............175Refueling..........................................................134Refueling System Overview............................134Refueling System Warning.............................136Refueling Your Vehicle......................................134Remote Control..............................................46Remote Control With a Folding KeyBlade....................................................................46Replacing the Battery.........................................47Removing a Headlamp..............................220Repairing Minor Paint Damage...............237Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................194Reporting Safety Defects (U.S.Only)..............................................................194Roadside Assistance...................................183Vehicles Sold in Canada: Getting RoadsideAssistance........................................................184
448
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................184Vehicles Sold in Canada: Using RoadsideAssistance........................................................184Vehicles Sold in the United States: GettingRoadside Assistance....................................183Vehicles Sold in the United States: UsingRoadside Assistance....................................183Roadside Emergencies...............................183Roof Racks and Load Carriers.................168Adjusting the Crossbar.....................................168Running-InSee: Breaking-In...................................................181Running Out of Fuel.....................................132Adding Fuel From a Portable FuelContainer..........................................................133Filling a Portable Fuel Container...................132
S
Safety Canopy™.............................................42Safety Precautions........................................131Scheduled Maintenance Record...........392Scheduled Maintenance..........................385Seatbelt Extension........................................34Seatbelt Height Adjustment.......................31Seatbelt Reminder.........................................32Belt-Minder™........................................................32Seatbelts...........................................................28Principle of Operation........................................28Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation.....................................32Seats.................................................................109Security..............................................................62Settings...........................................................354911 Assist...............................................................359Ambient Lighting...............................................366Bluetooth..............................................................356Clock.......................................................................356Display....................................................................367General..................................................................364Media Player........................................................355Mobile Apps.........................................................362Navigation............................................................360Phone.....................................................................356Radio......................................................................359Sound.....................................................................354
Valet Mode...........................................................368Vehicle...................................................................366Voice Control.......................................................367Wi-Fi & Hotspot.................................................364Side Airbags.....................................................40Sitting in the Correct Position.................109Snow ChainsSee: Using Snow Chains.................................264Special Notices................................................12New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using Your Vehicle as an Ambulance............13Using Your Vehicle With a Snowplow............13Special Operating Conditions ScheduledMaintenance...............................................391Exceptions............................................................392Speed ControlSee: Cruise Control............................................160Stability Control............................................154Principle of Operation.......................................154Starter SwitchSee: Ignition Switch............................................123Starting a Gasoline Engine.......................126Cold or Hot Engine.............................................126Engine Idle Speed after Starting...................127Failure to Start......................................................127Fuel Flooded Engine..........................................126Starting and Stopping the Engine..........123General Information...........................................123Steering............................................................166Electric Power Steering....................................166Steering Wheel...............................................66Storage Compartments.............................122SunroofSee: Moonroof........................................................81Supplementary Restraints System.........36Principle of Operation........................................36Symbols Glossary.............................................7SYNC™ 3.......................................................309General Information.........................................309SYNC™ 3 Troubleshooting.....................368SYNC™ Applications andServices........................................................296911 Assist...............................................................297
449
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex