
ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleumbased
Brake system
5
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
IntroductionE154903 E162384 E231157

Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer you
8
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Introduction

products and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
Event Data
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger seatbelts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded. However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
Comfort, Convenience andEntertainment Data
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
9
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Introduction

REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Guide that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol. Failure to followthe specific warnings and instructionscould result in personal injury.
WARNING: Never place frontseat mounted rear-facing child or infantseats in front of an active passengerairbag.
12
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Introduction

The passenger side airbag should alwaysbe on (the airbag off light should not beilluminated) unless the passenger is aperson who meets the requirements statedeither in Category 1, 2 or 3 of the NationalHighway Traffic SafetyAdministration/Transport Canadadeactivation criteria which follows.
The vast majority of drivers and passengersare much safer with an airbag thanwithout. To do their job and reduce the riskof life threatening injuries, airbags mustopen with great force, and this force canpose a potentially deadly risk in somesituations, particularly when a front seatoccupant is not properly buckled up. Themost effective way to reduce the risk ofunnecessary airbag injuries withoutreducing the overall safety of the vehicleis to make sure all occupants are properlyrestrained in the vehicle, especially in thefront seat. This provides the protection ofseatbelts and permits the airbags toprovide the additional protection they weredesigned to provide. If you choose todeactivate your airbag, you are losing thevery significant risk reducing benefits ofthe airbag and you are also reducing theeffectiveness of the seatbelts, becauseseatbelts in modern vehicles are designedto work as a safety system with theairbags.
National Highway Traffic SafetyAdministration Deactivation Criteria(Excluding Canada)
WARNING: This vehicle hasspecial energy management seatbeltsfor the driver and right front passenger.These particular seatbelts arespecifically designed to work withairbags to help reduce the risk of injuryin a crash. The energy managementseatbelt gives or releases additionalseatbelt webbing in some accidents to
reduce the concentration of force on anoccupant's chest and to reduce the riskof certain bone fractures and injuries tounderlying organs. In a crash, if the airbagis off, this energy management seatbeltmight permit the passenger wearing theseatbelt to move forward enough tohave a serious or fatal injury. The moresevere the crash, and the heavier theoccupant, the greater the risk. Make surethe airbag is on for any passenger whodoes not qualify under the NationalHighway Traffic Safety Administrationdeactivation criteria.
1.Infant. An infant (less than 1 year old)must ride in the front seat because:
•The vehicle has no rear seat.
•The vehicle has a rear seat too smallto accommodate a rear-facing infantseat.
•The infant has a medical conditionwhich, according to the infant'sphysician, makes it necessary for theinfant to ride in the front so that thedriver can constantly monitor thechild's condition.
2.Child age 1 to 12. A child age 1 to 12 mustride in the front seat because:
•The vehicle has no rear seat.
•Although children ages 1 to 12 ride inthe rear seat(s) whenever possible,children ages 1 to 12 sometimes mustride in the front because no space isavailable in the rear seat(s) of thevehicle.
•The child has a medical conditionwhich, according to the child'sphysician, makes it necessary for thechild to ride in the front seat so that thedriver can constantly monitor thechild's condition.
35
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Supplementary Restraints System

3. Medical condition. A passenger has amedical condition which, according to hisor her physician:
•Causes the passenger airbag to posea special risk for the passenger.
•Makes the potential harm from thepassenger airbag in a crash greaterthan the potential harm from turningoff the airbag and allowing thepassenger, even if belted, to hit thedashboard or windshield in a crash.
Transport Canada Deactivation Criteria(Canada Only)
WARNING: This vehicle hasspecial energy management seatbeltsfor the driver and right front passenger.These particular seatbelts arespecifically designed to work withairbags to help reduce the risk of injuryin a crash. The energy managementseatbelt gives or releases additionalseatbelt webbing in some accidents toreduce the concentration of force on anoccupant's chest and to reduce the riskof certain bone fractures and injuries tounderlying organs. In a crash, if the airbagis off, this energy management seatbeltmight permit the passenger wearing theseatbelt to move forward enough tohave a serious or fatal injury. The moresevere the crash, and the heavier theoccupant, the greater the risk. Make surethe airbag is on for any passenger whodoes not qualify under the NationalHighway Traffic Safety Administrationdeactivation criteria.
1.Infant: An infant (less than 1 year old)must ride in the front seat because:
•My vehicle has no rear seat.
•The rear seat in my vehicle cannotaccommodate a rear-facing infantseat.
•The infant has a medical conditionwhich, according to the infant'sphysician, makes it necessary for theinfant to ride in the front seat so thatthe driver can monitor the infant'scondition.
2.Child age 12 or under: A child age 12 orunder must ride in the front seat because:
•My vehicle has no rear seat.
•Although children age 12 and under ridein the rear seat whenever possible,children age 12 and under have nooption but to sometimes ride in thefront seat because rear seat space isinsufficient.
•The child has a medical condition that,according to the child's physician,makes it necessary for the child to ridein the front seat so that the driver canmonitor the child's condition.
3.Medical condition: A passenger has amedical condition that, according to his orher physician:
•Poses a special risk for the passengerif the airbag deploys.
•Makes the potential harm from thepassenger airbag deployment greaterthan the potential harm from turningoff the airbag and experiencing a crashwithout the protection offered by theairbag.
36
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Supplementary Restraints System

The restraints control module alsomonitors the readiness of the above safetydevices plus the crash sensors. Thereadiness of the safety system is indicatedby a warning indicator light in theinstrument cluster or by a backup tone ifthe warning light is not working. SeeInstrument Cluster (page 53). Routinemaintenance of the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after theignition is turned on.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard. Thetone pattern will repeat periodicallyuntil the problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The safety belt pretensioners and theairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the safety belt pretensionersor airbags did not activate in a crash doesnot mean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (such as crash severity, beltusage) were not appropriate to activatethese safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the safety beltpretensioners is to activate in frontalor near-frontal crashes and may deployin rollovers if the vehicle is equippedwith roll stability control.
AIRBAG DISPOSAL
Contact your authorized dealer as soon aspossible. Airbags must be disposed of byqualified personnel.
38
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Supplementary Restraints SystemE67017

GENERAL INFORMATION
Condensation in the Exterior FrontLamps and Rear Lamps
Exterior front lamps and rear lamps havevents to accommodate normal changesin air pressure.
Condensation can be a natural by-productof this design. When moist air enters thelamp assembly through the vents, there isa possibility that condensation can occurwhen the temperature is cold. Whennormal condensation occurs, a fine mistcan form on the interior of the lens. Thefine mist eventually clears and exitsthrough the vents during normal operation.
Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•The presence of a fine mist (no streaks,drip marks or large droplets).
•A fine mist covers less than 50% of thelens.
Examples of unacceptable condensationare:
•A water puddle inside the lamp.
•Streaks, drip marks or large dropletspresent on the interior of the lens.
If you see any unacceptable condensation,have your vehicle checked by an authorizeddealer.
LIGHTING CONTROL
Lamps off.A
Parking lamps, instrument panellamps, license plate lamps andtail lamps.
B
Headlamps.C
You may see this symbol on thelighting control for callout B.
Headlamp High Beam
Push the lever away from you to switchthe high beam on.
Push the lever forward again or pull thelever toward you to switch the high beamsoff.
49
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
LightingE275707 E275706 E161457