2019 FORD E SERIES fuel

RECOMMENDED TOWING
WEIGHTS
Note:Make sure to take intoconsideration trailer frontal area.Vehicles equipped with the TrailerTow Package or the Heavy DutyPayload Package should notexceed 60 ft² (5.6 m²) trailerfrontal area.
Note:Exceeding this limitationmay significantly reduce theperformance of your towingvehicle. Selecting a trailer with alow aerodynamic drag and roundedfront design helps optimizeperformance and fuel economy.
Note:For high altitude operation,reduce the gross combined weightby 2% per 1,000 ft (300 m)starting at the 1,000 ft (300 m)elevation point.
Note:Certain states requireelectric trailer brakes for trailersover a specified weight. Be sure tocheck state regulations for thisspecified weight. The maximumtrailer weights listed may be limitedto this specified weight, as yourvehicle's electrical system may notinclude the wiring connectorneeded to use electric trailerbrakes.
E-350 Cutaway
MaximumGCWRRear AxleRatioWheelbaseRear AxleOptionEngine
13,000 lb(5,897 kg)
4.10138 in (3.5 m)Single RearWheel6.2L4.56
18,500 lb(8,391 kg)
4.10138 in (3.5 m)Single RearWheel6.8L4.56
13,000 lb(5,897 kg)4.10
138 in (3.5 m)Dual RearWheel6.2L17,000 lb
(7,711 kg)4.56
18,500 lb(8,391 kg)
4.10138 in (3.5 m)Dual RearWheel6.8L4.56
13,000 lb(5,897 kg)
4.10158 in (4.01 m)Single RearWheel6.2L4.56
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Towing

•When stopped in congested or heavytraffic during hot weather, place thegearshift in position P to aid engine andtransmission cooling and to help A/Cperformance.
•Switch off the speed control withheavy loads or in hilly terrain. Thespeed control may turn offautomatically when you are towing onlong, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•If your vehicle is equipped withAdvanceTrac with RSC, this systemmay turn on during typical corneringmaneuvers with a heavily loaded trailer.This is normal. Turning the corner at aslower speed while towing may reducethis tendency.
•If you are towing a trailer frequently inhot weather, hilly conditions, at thegross combined weight rating (or anycombination of these factors), considerrefilling your rear axle with syntheticgear lubricant. See Capacities andSpecifications (page 198).
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1. Turn the steering wheel to point yourvehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission inposition P.
4. Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Your vehicle may be equipped with atemporary or conventional spare tire. A"temporary" spare tire is different in size(diameter or width), tread-type(All-Season or All Terrain) or is from adifferent manufacturer than the road tireson your vehicle. Consult information on thetire label or Safety Compliance label forlimitations when using.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
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Towing

BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). Duringthis time, your vehicle may exhibit someunusual driving characteristics.
Avoid driving too fast during the first1,000 mi (1,600 km). Vary your speedfrequently and change up through thegears early. Do not labor the engine.
Do not tow during the first 1,000 mi(1,600 km).
REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to driveyour vehicle when the engine isoverheating, the engine could stopwithout warning. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle.
If the engine coolant temperature gaugeneedle moves to the upper limit position,the engine is overheating. See Gauges(page 53).
You must only drive your vehicle for a shortdistance if the engine overheats. Thedistance you can travel depends onambient temperature, vehicle load andterrain. The engine continues to operatewith limited power for a short period oftime.
If the engine temperature continues to rise,the fuel supply to the engine reduces. Theair conditioning switches off and the enginecooling fan operates continually.
1. Gradually reduce your speed and stopyour vehicle as soon as it is safe to doso.
2. Immediately switch the engine off toprevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See EngineCoolant Check (page 144).
5. Have your vehicle checked as soon aspossible.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way backhome).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may wantto avoid doing because they reduce yourfuel economy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
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Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Roadside Emergencies

Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD FLASHERS
Note:If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The hazard flasher control is on thesteering column. Use it when your vehicleis creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again toswitch them off.
FUEL SHUTOFF
WARNING: If your vehicle hasbeen involved in a crash, have the fuelsystem checked. Failure to follow thisinstruction could result in fire, personalinjury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, your vehicle makes surethat various systems are safe to restart.Once your vehicle determines that thesystems are safe, your vehicle allows you torestart.
Note:In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
If your vehicle has a key system:
1. Turn key to the off position.
2. Turn key to the start position.
3. Turn key to the off position.
4. Turn key to the on position.
5. The fuel pump is now re-enabled.
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Roadside EmergenciesE161463

JUMP STARTING THE VEHICLE
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start yourautomatic transmission vehicle.
Note:Attempting to push-start a vehiclewith an automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure thetwo vehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not attach thecables to fuel lines, engine rocker covers,the intake manifold or electricalcomponents as grounding points. Stayclear of moving parts. To avoid reversepolarity connections, make sure that youcorrectly identify the positive (+) andnegative (-) terminals on both thedisabled and booster vehicles beforeconnecting the cables.
WARNING: Do not attach the endof the positive cable to the studs orL-shaped eyelet located above thepositive (+) terminal of your vehicle’sbattery. High current may flow throughand cause damage to the fuses.
WARNING: Do not connect theend of the second cable to the negative(-) terminal of the battery to be jumped.A spark may cause an explosion of thegases that surround the battery.
Note:In the illustration, the bottom vehiclerepresents the booster vehicle.
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Roadside Emergencies

1.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2. Connect the other end of the positive(+) cable to the positive (+) terminalof the booster vehicle battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the boostervehicle battery.
4. Make the final connection of thenegative (-) cable to an exposed metalpart of the stalled vehicle's engine,away from the battery and the fuelinjection system, or connect thenegative (-) cable to a groundconnection point if available.
Jump Starting
1.Start the engine of the booster vehicleand rev the engine moderately, or pressthe accelerator gently to keep yourengine speed between 2000 and 3000RPM, as shown in your tachometer.
2.Start the engine of the disabled vehicle.
3. Once the disabled vehicle has beenstarted, run both vehicle engines for anadditional three minutes beforedisconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
1. Remove the negative (-) jumper cablefrom the disabled vehicle.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico, Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance