
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD FLASHERS
Note:If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The hazard flasher control is on thesteering column. Use it when your vehicleis creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again toswitch them off.
FUEL SHUTOFF
WARNING: If your vehicle hasbeen involved in a crash, have the fuelsystem checked. Failure to follow thisinstruction could result in fire, personalinjury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, your vehicle makes surethat various systems are safe to restart.Once your vehicle determines that thesystems are safe, your vehicle allows you torestart.
Note:In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
If your vehicle has a key system:
1. Turn key to the off position.
2. Turn key to the start position.
3. Turn key to the off position.
4. Turn key to the on position.
5. The fuel pump is now re-enabled.
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JUMP STARTING THE VEHICLE
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start yourautomatic transmission vehicle.
Note:Attempting to push-start a vehiclewith an automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure thetwo vehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not attach thecables to fuel lines, engine rocker covers,the intake manifold or electricalcomponents as grounding points. Stayclear of moving parts. To avoid reversepolarity connections, make sure that youcorrectly identify the positive (+) andnegative (-) terminals on both thedisabled and booster vehicles beforeconnecting the cables.
WARNING: Do not attach the endof the positive cable to the studs orL-shaped eyelet located above thepositive (+) terminal of your vehicle’sbattery. High current may flow throughand cause damage to the fuses.
WARNING: Do not connect theend of the second cable to the negative(-) terminal of the battery to be jumped.A spark may cause an explosion of thegases that surround the battery.
Note:In the illustration, the bottom vehiclerepresents the booster vehicle.
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1.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2. Connect the other end of the positive(+) cable to the positive (+) terminalof the booster vehicle battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the boostervehicle battery.
4. Make the final connection of thenegative (-) cable to an exposed metalpart of the stalled vehicle's engine,away from the battery and the fuelinjection system, or connect thenegative (-) cable to a groundconnection point if available.
Jump Starting
1.Start the engine of the booster vehicleand rev the engine moderately, or pressthe accelerator gently to keep yourengine speed between 2000 and 3000RPM, as shown in your tachometer.
2.Start the engine of the disabled vehicle.
3. Once the disabled vehicle has beenstarted, run both vehicle engines for anadditional three minutes beforedisconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
1. Remove the negative (-) jumper cablefrom the disabled vehicle.
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2. Remove the jumper cable on thenegative (-) terminal of the boostervehicle battery.
3. Remove the jumper cable from thepositive (+) terminal of the boostervehicle battery.
4. Remove the jumper cable from thepositive (+) terminal of the disabledvehicle battery.
5.Allow the engine to idle for at least oneminute.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise thefront wheels off the ground. When towingin this manner, the rear wheels can remainon the ground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This preventsdamage to the transmission.
Towing an all-wheel or four-wheel drivevehicle requires that all wheels be off theground, such as using a wheel lift anddollies or flatbed equipment. This preventsdamage to the transmission, all-wheel orfour-wheel drive system and vehicle.
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect thebattery before servicing high currentfuses.
WARNING: To reduce risk ofelectrical shock, always replace thecover to the power distribution boxbefore reconnecting the battery orrefilling fluid reservoirs.
Note:If your vehicle is equipped with dualbatteries, disconnecting the primaryunder-hood battery does not remove powerfrom all circuits.
The power distribution box is in the enginecompartment. It has high-current fusesthat protect your vehicle's main electricalsystems from overloads.
If the battery has been disconnected andreconnected, you need to reset somefeatures. See Changing the 12V Battery(page 153).
Protected ComponentFuse RatingFuse or RelayNumber
Powertrain control module relay.—1
Starter solenoid relay.—2
Wiper relay.—3
Trailer tow battery charge relay.—4
Fuel pump relay.—5
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Protected ComponentFuse RatingFuse or RelayNumber
Trailer tow park lamp relay.—6
Auxiliary switch #4 relay.—7
Auxiliary switch #3 relay.—8
Modified vehicle and stripped chassis run/start relay.—9
Cooling fan relay (6.2L engine).—10
Cooling fan (6.2L engine).50A111
Modified vehicle and stripped chassis run/start.40A212
Starter solenoid relay.30A213
Run start relay.40A214
Modified vehicle and stripped chassisbattery.40A215
Auxiliary air conditioning blower.50A216
Trailer tow battery charge.50A217Trailer tow park feed.
Electric trailer brake.30A218Trailer brake controller.
Auxiliary switch #1.30A219
Auxiliary switch #2.30A220
Fuel pump (6.2L).20A221
Not used.—22
Air conditioning clutch relay.—23
Horn relay (stripped chassis).—24
Run start relay.—25
Not used.—26
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Protected ComponentFuse RatingFuse or RelayNumber
Not used.—27
Back-up lamp.20A328
Air conditioning clutch.10A329
Brake on/off switch.10A330
Cluster battery (stripped chassis).10A331
Blower motor.50A232
Anti-lock brake system pump.40A233
Stripped chassis horn.20A234
Powertrain control module relay.40A235
Ignition switch (stripped chassis).20A236
Trailer tow left-hand side stop lamp anddirection indicator lamp relay.—37
Trailer tow right-hand side stop lamp anddirection indicator lamp relay.—38
Back-up lamp relay.—39
Blower motor relay.—40
Not used.—41
Diagnostic connector, fleet telematicsmodem, and FordPass Connect (strippedchassis).
15A342
Fuel pump (6.8L).20A343
Auxiliary switch #3.10A344
Auxiliary switch #4.15A345
Powertrain control module keep alivememory power.10A346
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