2019 FORD E SERIES service

REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Guide that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol. Failure to followthe specific warnings and instructionscould result in personal injury.
WARNING: Never place frontseat mounted rear-facing child or infantseats in front of an active passengerairbag.
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Introduction

Fleet Telematics Modem (If Equipped)
The onboard modem provides access todata to support telematics services suchas location, speed, idle time, fuel, vehiclediagnostics and maintenance alerts. Toexplore data, telematics services, thirdparty service provider support and tomanage existing telematics accounts, referto www.commericalsolutions.ford.com orcall 833-FCS-FORD.
Note:This is not available with FordPassConnect.
FordPass Connect (If Equipped)
With a FordPass Connect-equippedvehicle, you can use FordPass to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. Messageand data rates may apply. Services maybe limited by mobile phone networkcoverage area. For additional information,refer to www.fordpass.com.
On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such as
remote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucksand Utility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
Before you drive your vehicle, please readthis Owner’s Manual carefully. Your vehicleis not a passenger car. As with othervehicles of this type, failure to operate thisvehicle correctly may result in loss ofvehicle control, vehicle rollover, personalinjury or death.
Using your Vehicle as anAmbulance
If your light truck has the Ford AmbulancePreparation Package, it may be utilized asan ambulance. Ford urges ambulancemanufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’sLayout Book and the Qualified VehicleModifiers (QVM) Guidelines as well aspertinent supplements. For additionalinformation, please contact the Truck BodyBuilders Advisory Service athttp://www.fleet.ford.com/truckbbas/and then by selecting Contact Us or byphone at 1–877–840–4338.
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Introduction

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflateslowly or gently, and the risk of injuryfrom a deploying airbag is the greatestclose to the trim covering the airbagmodule.
WARNING: All occupants of yourvehicle, including the driver, shouldalways properly wear their safety belts,even when an airbag supplementalrestraint system is provided. Failure toproperly wear your safety belt couldseriously increase the risk of injury ordeath.
WARNING: Always transportchildren 12 years old and under in theback seat and always properly useappropriate child restraints. Failure tofollow this could seriously increase therisk of injury or death.
WARNING: Never place your armover the airbag module as a deployingairbag can result in serious arm fracturesor other injuries.
WARNING: Airbags can kill orinjure a child in a child seat. Never placea rear-facing child seat in front of anactive airbag. If you must use aforward-facing child seat in the frontseat, move the seat upon which the childseat is installed all the way back.
WARNING: Do not attempt toservice, repair, or modify the airbagsupplemental restraint systems or itsfuses as you could be seriously injuredor killed. Contact your authorized dealeras soon as possible.
WARNING: Several airbag systemcomponents get hot after inflation. Toavoid risk of injury, do not touch themafter inflation.
WARNING: If the airbag hasdeployed, the airbag will not functionagain and must be replacedimmediately. If the airbag is not replaced,the unrepaired area will increase the riskof injury in a crash.
The airbags are a supplemental restraintsystem and are designed to work with thesafety belts to help protect the driver andright front passenger from certain upperbody injuries. Airbags do not inflate slowly;there is a risk of injury from a deployingairbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
The airbags inflate and deflate rapidlyupon activation. After airbag deployment,it is normal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder(to lubricate the bag) or sodiumcompounds (for example, baking soda)that result from the combustion processthat inflates the airbag. Small amounts ofsodium hydroxide may be present whichmay irritate the skin and eyes, but none ofthe residue is toxic.
While the system is designed to helpreduce serious injuries, contact with adeploying airbag may also cause abrasionsor swelling. Temporary hearing loss is alsoa possibility as a result of the noiseassociated with a deploying airbag.Because airbags must inflate rapidly andwith considerable force, there is the risk ofdeath or serious injuries such as fractures,facial and eye injuries or internal injuries,particularly to occupants who are not
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Supplementary Restraints System

properly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your armson the airbag cover or through thesteering wheel. Failure to follow thisinstruction could result in personal injury.
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
The driver and front passenger airbagsdeploy during significant frontal and nearfrontal crashes.
The driver and passenger front airbagsystem consists of:
•Driver and passenger airbag modules.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 37).
Passenger Airbag On and OffSwitch (If Equipped)
WARNING: Your vehicle may havean airbag deactivation switch. Beforedriving, always look at the switch tomake sure it is in the appropriateposition. Failure to put the switch in theproper position can increase the risk ofserious injury or death in a crash.
Note:The passenger airbag on and offswitch may be on vehicles with no rearseats.
Switching the Passenger Airbag Off
WARNING: If the light does notilluminate when the passenger airbagswitch is off and you switch the ignitionon, have the passenger airbag switchserviced immediately by a qualifiedtechnician.
WARNING: To avoid switching onthe airbag, always remove the ignitionkey with the switch in the off position.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
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Supplementary Restraints SystemE151127 E67017

1. Insert the ignition key into thepassenger airbag on and off switch,turn the switch to off and hold it in offwhile removing the key.
2. When you switch the ignition on andthe passenger airbag switch is in theoff position, the off light illuminatesbriefly, momentarily shuts off and thenturns back on. This indicates that thepassenger airbag is deactivated.
Switching the Passenger Airbag BackOn
WARNING: The seatbelts for thedriver and right front passenger seatingpositions are specifically designed tooperate together with the airbags incertain types of crashes. When youswitch off your airbag, you not only losethe protection of the airbag, you alsomay reduce the effectiveness of yourseatbelt system. If the passenger doesnot meet the requirements stated in theNational Highway Traffic SafetyAdministration or Transport Canadadeactivation criteria, switching off theairbag can increase the risk of seriousinjury or death in a crash.
WARNING: If your vehicle has rearseats, always transport children who are12 and younger in the rear seat. Alwaysuse seatbelts and child restraintsproperly. Do not place a child in a rearfacing infant seat in the front seat unlessyour vehicle is equipped with an airbagon and off switch and the passengerairbag is turned off. This is because theback of the infant seat is too close to theinflating airbag and the risk of a fatalinjury to the infant when the airbaginflates is substantial.
WARNING: If the passenger airbagoff light is illuminated when thepassenger airbag switch is on and theignition is on, have the passenger airbagswitch serviced immediately by aqualified technician.
The passenger airbag remains off until youswitch it back on.
1. Insert the ignition key into thepassenger airbag on and off switch andturn the switch to on.
2. The off light briefly illuminates whenyou switch the ignition on. Thisindicates that the passenger airbag isoperational.
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Supplementary Restraints SystemE224283 E190814

The restraints control module alsomonitors the readiness of the above safetydevices plus the crash sensors. Thereadiness of the safety system is indicatedby a warning indicator light in theinstrument cluster or by a backup tone ifthe warning light is not working. SeeInstrument Cluster (page 53). Routinemaintenance of the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after theignition is turned on.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard. Thetone pattern will repeat periodicallyuntil the problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The safety belt pretensioners and theairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the safety belt pretensionersor airbags did not activate in a crash doesnot mean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (such as crash severity, beltusage) were not appropriate to activatethese safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the safety beltpretensioners is to activate in frontalor near-frontal crashes and may deployin rollovers if the vehicle is equippedwith roll stability control.
AIRBAG DISPOSAL
Contact your authorized dealer as soon aspossible. Airbags must be disposed of byqualified personnel.
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Supplementary Restraints SystemE67017

Anti-Lock Brake System WarningLamp
If it illuminates when you aredriving, this indicates amalfunction. Your vehiclecontinues to have normal braking withoutthe anti-lock brake system function. Haveyour vehicle checked as soon as possible.
Anti-Theft System
Flashes when the SecuriLockPassive Anti-theft Systemactivates.
Battery
If it illuminates while driving, itindicates a malfunction. Switchoff all unnecessary electricalequipment and have an authorized dealercheck the system immediately.
Brake System Warning Lamp
WARNING: Driving your vehiclewith the warning lamp on is dangerous.A significant decrease in brakingperformance may occur. It may take youlonger to stop your vehicle. Have yourvehicle checked as soon as possible.Driving extended distances with theparking brake engaged can cause brakefailure and the risk of personal injury.
Note:Indicators vary depending on region.
This lamp is a dual function lamp and willilluminate when:
•You apply the parking brake with theignition on.
•Your vehicle has a brake fault or lowbrake fluid level, regardless of parkingbrake position.
If the lamp illuminates while youare moving, you may have theparking brake applied. Be surethat the parking brake is off.Have your vehicle checked assoon as possible if the lampcontinues to illuminate.
Check Fuel Cap
Displays when you do notproperly install the fuel cap.Continued driving with this lighton may cause the service engine soonwarning light to come on.
Cruise Control Indicator (If Equipped)
It illuminates when you switchthe system on.
See Using Cruise Control(page 96).
Direction Indicator
Illuminates when you switch onthe left or right directionindicator or the hazard warningflasher. If the indicators stay on or flashfaster, check for a burned out bulb.
Engine Coolant TemperatureWarning Lamp
If it illuminates when your vehicleis moving, this indicates that theengine is overheating. Stop yourvehicle as soon as it is safe to do so andswitch the engine off. Have your vehiclechecked as soon as possible.
Engine Oil
It illuminates when you switchthe ignition on.
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Instrument Cluster E144845 E144522 E71340

If it illuminates when the engine is runningthis indicates a malfunction. Stop yourvehicle as soon as it is safe to do so andswitch the engine off. Check the engine oillevel. If the oil level is sufficient, thisindicates a system malfunction. Have yourvehicle checked as soon as possible.
See Engine Oil Check (page 143).
Fasten Seatbelt Warning Lamp
It illuminates and a tone soundsuntil you fasten the seatbelts.
Headlamp High Beam Indicator
It illuminates when you switchthe headlamp high beam on.
Low Fuel Level Warning Lamp
If it illuminates when you aredriving, refuel as soon aspossible.
Low Tire Pressure Warning Lamp
(If Equipped)
It illuminates if the tire pressurein one or more tires is below thecorrect tire pressure.
It also illuminates momentarily when youswitch the ignition on to confirm the lampis functional. If it does not illuminate whenyou switch the ignition on, or begins toflash at any time, have the system checkedby your authorized dealer.
PowertrainMalfunction/Electronic ThrottleControl
Illuminates when the systemdetects a powertrain fault, havean authorized dealer check thesystem as soon as possible.
Service Engine Soon
If it illuminates when the engineis running this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may beoccurring. Increased exhaust gastemperatures could damage the catalyticconverter or other vehicle components.Drive in a moderate fashion (avoid heavyacceleration and deceleration) and haveyour vehicle immediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulband to indicate whether your vehicle isready for Inspection and Maintenance(I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.See Emission Law (page 83).
Traction Control System
Displays when the tractioncontrol is active. If the lightremains on, have an authorizeddealer check the system immediately.
Traction Control System Off
It will illuminate when the driverdisables traction control.
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Instrument ClusterE71880 E138639 E194301