NOTE:The vehicle should start charging automatically. If
not, please check the following:
•Charging Cordset - The charging cordset status indi-
cators illuminate green or red to identify the charging
cordset status. Refer to “Troubleshooting Using The
Status Indicator Display” in this section for further
information on the charging cordset status.
• Wall Receptacle – Check whether the wall receptacle is
functional (no power outage) and/or plug the charg-
ing cordset into a different wall receptacle.
• Charging Schedule – Check whether or not the charg-
ing schedules have been enabled. If enabled, check
that you are within the scheduled time and date. If a
charging schedule has been enabled and you are
outside the time and date, you may override the
schedule for this charging event by plugging in the
charge connector, unplugging it, and then plugging it
back into the vehicle charge inlet. Complete the double
plug sequence within ten seconds for it to override the
set schedule. 5. To stop the charging process, disconnect the vehicle side
connector first and then the charging cordset from the
wall receptacle. To disengage the vehicle coupler, push
the button on the charge connector (1) before removing
the connector from the vehicle charge inlet (2).
6. Close the inlet door.
NOTE: It is good practice to keep the ignition in the OFF
position while conducting Level 1 Charging. This mini-
mizes any additional vehicle loads the EVSE has to support
which extend the charging time.
Removing The Charge Connector From The Vehicle
Charge Inlet
3
GETTING TO KNOW YOUR VEHICLE 27
Troubleshooting Using The Status Indicator Display
If the vehicle is not charging properly, consult the status
indicator lights.
TheAC Power Indicator displays the status and safety of
the input power. If this indicator is green, the power is
within acceptable limits to charge the vehicle. If only the
AC Power Indicator is flashing red, then there is a problem
with the AC power at the electrical outlet. If the AC Power
Indicator does not return to green, then the outlet should
be inspected by a licensed electrician to ensure the voltage,
frequency, and grounding are complaint to national and
local electrical codes and ordinances. It may be possible to
attempt charging from a different outlet.
The Fault Indicator displays the status of the Portable
EVSE Cordset and the vehicle connection. The Portable
EVSE Cordset will not allow charging while the fault
indicator is red. If it is off, the Portable EVSE Cordset has
not detected any internal faults, or faults with the vehicle
connection. If the Fault Indicator is flashing red, there is a
fault detected either with the Portable EVSE Cordset,
electronics, or with the vehicle connection. The Portable
EVSE Cordset may attempt to retry to provide current to
the vehicle if the fault is cleared. If the Fault Indicator does not attempt to provide charge to the vehicle, the charge
connector will need to be removed from the vehicle to clear
the fault.
The fault code list in the table below provides a reference
for the important faults that are detected by the Portable
EVSE Cordset. When a fault is detected, the AC Power
Indicator, the Fault Indicator, or both the AC Power and
Fault Indicators will flash red. If only the AC Power
Indicator is red, there is a problem on the AC Power side of
the unit. If only the Fault Indicator is flashing red, there is
a problem internal to the unit or with the vehicle. If both
the AC Power and Fault Indicators are flashing red, an over
temperature condition is detected at either the AC plug or
within the enclosure. Additional information about the
faults is provided by a fault code that is displayed on the
two green Charge Rate Indicators. The fault code consists
of four digits, each with a value of 1 or 2. The value of a
digit is the number of indicators illuminated for that part of
the sequence. For example, fault code (1, 2, 1, 1) will
display the following sequence: One indicator will illumi-
nate for (0.3 seconds), then two indicators will illuminate,
then one indicator, and finally one indicator will illumi-
nate. After all four fault code digits have been displayed,
the indicators will remain off for one second before repeat-
ing the sequence.
28 GETTING TO KNOW YOUR VEHICLE
Portable EVSE Cordset Fault Code List
Flashing Fault
Code Flashing
Indicator Fault Indication Recommended Actions
1, 1, 1, 1 Fault Portable EVSE Cordset Internal FaultUnplug the Portable EVSE Cordset from the vehicle charge inlet
and retry to charge. If the issue is not corrected, check the Por- table EVSE Cordset and Vehicle at a service location.
1, 1, 1, 2 Fault Portable EVSE Cordset Internal FaultUnplug the Portable EVSE Cordset from the vehicle charge inlet
and retry to charge. If the issue is not corrected, check the Por- table EVSE Cordset and Vehicle at a service location.
1, 2, 1, 1 Fault Portable EVSE Cordset Internal FaultCheck Portable EVSE Cordset and Vehicle at a service location.
1, 2, 1, 2 Fault CCID Leakage Current DetectedDisconnect charge connector and retry charging. If problem per-
sists, check the Portable EVSE Cordset and Vehicle at a service location.
2, 2, 2, 1 Fault Vehicle Interface ConnectorError with the Vehicle Charge Connector Interface — Check for
water or other contamination in the vehicle charge inlet or charge connector.
2, 2, 2, 2 Fault Vehicle Interface ConnectorError with the Vehicle Charge Connector Interface — Check for
water or other contamination in the vehicle charge inlet or charge connector.
30 GETTING TO KNOW YOUR VEHICLE
Portable EVSE Cordset Fault Code List
Flashing Fault
Code Flashing
Indicator Fault Indication Recommended Actions
1, 1, 2, 1 Fault & AC PowerEVSE Enclosure Inter-
nal Temperature is Too High Use caution as the Portable EVSE Cordset housing may be hot.
It is recommended to move the Portable EVSE Cordset out of direct sun exposure. Allow the unit to cool. If error persists, check the Portable EVSE Cordset at a service location.
1, 1, 1, 2 Fault & AC PowerHot AC Power Plug
Warning Use caution as the Portable EVSE Cordset AC Power Plug may
be hot. It is recommended to carefully unplug the unit from the wall outlet and allow it to cool down. Attempt to charge the
vehicle at a different wall outlet. Contact a certified electrician
to inspect/replace the wall outlet that was associated with the Hot AC Plug event. Charging will still occur, but at a reduced rate.
1, 1, 1, 1 Fault & AC PowerAC Power Plug Over
Temperature Use caution as the Portable EVSE Cordset AC Power Plug may
be hot. It is recommended to carefully unplug the unit from the wall outlet and allow it to cool down. Attempt to charge thevehicle at a different outlet. Contact a certified electrician to
inspect/replace the outlet that was associated with the Hot AC Plug event.
3
GETTING TO KNOW YOUR VEHICLE 31
FCC Notice:
This unit has systems that operate on a radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules.
Operation is subject to the following two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, in-cluding interference that may cause undesired operation
of the device.
Changes or modifications to any of these systems by other
than an authorized service facility could void authorization
to use this equipment.
This unit complies with ICES-003E of Industry Canada,
and EMC Directive 2004/108/EC.
Guidelines for preventing fire and electric shock:
• Ensure the charging cable is positioned so it will not be
stepped on, tripped over, or otherwise subjected to
damage or stress.
• There are no user serviceable parts inside.
• Do not use the charging cordset if it is visibly damaged.
Contact an authorized dealer for service. •
Do not place fingers, or any other objects inside the
charge connector.
• Do not allow children to operate this device. Adult
supervision is mandatory when children are in proxim-
ity when the charging cordset is in use.
NOTE: During normal operation, the charge connector or
AC plug may feel warm. If either one feels hot during
charging, unplug the charging cordset and have a qualified
electrician inspect the wall receptacle before you continue
charging.
WARNING!
Do not use the charging cordset with a receptacle that
is worn or damaged. Using the charging cordset with a
worn or damaged receptacle may cause burns or start a
fire.
Vehicle Charge Indicators
Instrument Cluster High Voltage Battery Gauge
There is a battery gauge indicator located on the instru-
ment cluster. The battery gauge displays, with progressive
32 GETTING TO KNOW YOUR VEHICLE
NOTE:At 0% state of charge or below the following
features will be disabled if in use:
• Heated Seats
• Electronic Speed Control
• Climate Controls
Instrument Panel State Of Charge Indicator
In addition to the battery gauge your vehicle is equipped
with a visual state of charge indicator. The state of charge
indicator is made up of five lights that are mounted to the
center of the instrument panel. The state of charge indicator represents the current state of
charge for the high voltage battery. The state of charge
indicator lights quickly to identify the battery state of
charge while the vehicle is being charged. Each light
represents the battery’s current percentage of charge.
NOTE:
In the event of an error in the charging process the
outer two lights will blink.
Charge Low Limited Power ModeState Of Charge Indicator
34 GETTING TO KNOW YOUR VEHICLE
Number Of IndicatorLights Illuminated Percent Of Battery Charge
1 Light 0 – 20%
2 Lights 21 – 40%
3 Lights 41 – 60%
4 Lights 61 – 80%
5 Lights 81 – 100%
AC Level 2 Charging (240V, 30 Amp)
AC Level 2 (240V) charging requires a 240V, Level 2 EVSE
(Charging station). A 30A Level 2 EVSE for home installa-
tion is recommended.
When using public charging stations, ensure the charging
station is ready to provide charge and the vehicle is in
PARK before the charge connector is plugged into the
vehicle’s charge inlet. You will hear a “click” when the
charge connector is inserted correctly and is coupled with
the vehicle’s charge inlet. The vehicle should start charging
automatically. If not, please check the instructions at the
charging station. NOTE:
The vehicle should start charging automatically. If
not, please check the following:
• Charging Station – Check the indications and instruc-
tions at the charging station.
• Charging Schedule – Check whether the charging sched-
ule is enabled and if so, whether the vehicle is currently
within the scheduled charge time/date. If the charging
schedule is enabled, you may override them for this
charging event by plugging in the charge connector,
unplugging it, and then plugging it back into the vehicle
charge inlet. Complete the double plug sequence within
ten seconds for it to override the set schedule.
To stop the charging process, disconnect the charge con-
nector from the vehicle inlet.
NOTE: Older or non-compliant J1772 EVSE models may
not support charging of your EV. If your vehicle doesn’t
charge, it may be connected to a non-compliant Level 2
EVSE and flashes the indicators. Please identify this failure
to the site operator or EVSE provider.
3
GETTING TO KNOW YOUR VEHICLE 35
Charge Times
The following factors determine the time it takes to charge
the high voltage battery:
•The high voltage battery’s current state of charge
• What level EVSE is being used (Level 1 – 120V or Level
2 – 240V)
• Ambient temperature
• Whether the vehicle is (keyed) on during charging
NOTE:
• The charging times are estimates based on a completely
discharged high voltage battery.
• Charging times will vary based on the age, condition,
state of charge and temperature of the high voltage
battery.
• Charging times may be longer if a thermal self-
protection reduces the charging current from the EVSE.
Type of Charge Estimated Charge Time
Level 1 (120V/15A) Approximately 23 hours
Level 2 (240V/30A) Approximately 4 hours
KEYS
Key With Remote Control
The Remote Keyless Entry (RKE) key fob contains an
integrated key. To use the mechanical key, simply push the
mechanical key release button.
Mechanical Key Release Button
1 — Mechanical Key Release
Button 3 — Lock Button
2 — Unlock Button 4 — Liftgate Button
36 GETTING TO KNOW YOUR VEHICLE