2019 DODGE DURANGO service

What Is The Adjustment Policy And For How Long?
If a Pirelli tire becomes unserviceable due to workmanship or material
anomalies during the initial warranty period, which is one year from the
date of original retail purchase of the vehicle or purchase of replacement
tires (purchase receipt required) or within the first 2/32” of the original
usable tread, whichever occurs first, the tire will be replaced with the
same or comparable tire at no charge to the owner. To receive consider-
ation for warranty coverage, tires must be returned to a PTI authorized
dealer. Tire Inspection Personnel designated by PTI make the final
determination regarding qualification for Workmanship and Materials
and Limited Tread wear coverage on tires submitted to Pirelli via an
authorized Pirelli dealer. If the tire is presented for ride related anomalies
the warranty period is one year from the date of original retail purchase
of the vehicle or purchase of replacement tires (purchase receipt required)
or within the first 2/32” of the original usable tread, whichever occurs
first. The owner must pay for any associated service charges, including
costs associated with mounting and balancing in both the aforemen-
tioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable
due to workmanship or material anomalies the owner must pay the cost
for a comparable new Pirelli brand or PTI private brand replacement tire
on a pro-rata basis. The authorized Pirelli Dealer will determine the cost
by multiplying the percentage of the original usable tread worn by the
current dealer selling price. The owner must pay for any associated
service charges, including costs associated with mounting and balancing
of the tire.
A tire has delivered its original usable tread life and is considered 100%
worn when the tread wear indicators (2/32” tread remaining) become
visible regardless of age or mileage.
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Road Hazard Policy For Run Flat Tires Only
Pirelli Run Flat tires are manufactured with technology that allows
limited low-inflation operation in the event of sudden loss of pressure.
Pirelli does not recommend the repair of run flat tires and as a result,
Pirelli provides road hazard coverage on all Pirelli produced tires that are
manufactured with run flat technology. To qualify for Run Flat Road
Hazard coverage, a completed claim form along with the tire exhibiting
the road hazard must be returned to Pirelli through an authorized Pirelli
dealer.
If a Run Flat tire becomes unserviceable due to workmanship or materials
anomalies or road hazard injury during the initial warranty period,
which is one year from the date of original retail purchase of the vehicle
or purchase of replacement tires (purchase receipt required) or within the
first 2/32” of the original usable tread, whichever occurs first, the tire will
be replaced with the same or comparable tire at no charge for the tire to
the owner. After the initial warranty period, if a Run Flat tire becomes
unserviceable due to workmanship or materials anomalies or road
hazard injury, the owner must pay the cost of a comparable new Pirelli
brand or PTI private brand replacement tire on a pro-rata basis. The
authorized Pirelli dealer will determine the cost by multiplying the
percentage of the original usable tread worn by the current dealer selling
price. The owner must pay for any associated service charges, including
costs associated with mounting and balancing of the tire. This Road
Hazard Policy is not a warranty. PTI does not warranty that a Pirelli tire
will not fail due to road hazard and does not authorize any person,
including authorized Pirelli dealers, to make such a warranty.
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Pirelli “Seal Inside” Technology
Select Pirelli tires incorporate “Seal Inside” technology, a construction
designed to stop the loss of air from a tire when punctured by an object.
Providing the puncture does not compromise the structural integrity of
the tire, a sealing material layer prevents possible air leakage in the event
of a carcass puncture.
The “Seal Inside ” technology is not designed or intended to be a
permanent repair, and is only meant to allow the consumer to go to a
Pirelli dealer for an inspection to determine if repair or replacement is
needed.
Visit
www.ca.pirelli.comfor more information.
What Is Not Covered By The Warranty?
•Tires on any vehicle registered and normally operated outside the
United States of America or Canada.
• Tires transferred from the vehicle on which they were originally
installed.
• Tires misapplied due to insufficient Speed Rating, Load Index, under-
sized or oversized tires.
• Tires damaged from improper mounting/dismounting practices,
abuse, misuse, or neglect.
• Tire dealer/retailer services: mounting, dismounting, balancing, stud-
ding, tire rotation, or wheel alignment.
• Mileage warranty on tires fitted as Original Equipment (Pirelli brand
tires supplied as original equipment on new vehicles).
• Passenger tires ( Euro-metric / P-metric ) used on commercial vehicles
or used in commercial applications.
• Tires in which any thing other than air or nitrogen has been used as the
support medium.
• Tires injected with liquid balancer or sealant or any other balancing
material.
• Tires which have been modified by the addition or removal of material
or any tire intentionally altered to change its appearance.
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•Tires improperly repaired or with repairs not conforming to Tire and
Rubber Association of Canada standards, or with section repairs, or
with a self-vulcanizing plug only or patch only.
• Tires which have been recapped, or retreaded, or regrooved.
• Tires used in racing or other competitive events.
• Tires removed in multiples when only one tire can be claimed, or is
suspect of a claim.
• Ride related anomalies after the first 2/32” of treadwear.
• Tires which become unserviceable because of tire operation in excess of
tire/wheel manufacturers’ specifications and recommendations, in-
cluding spinning.
• Tires which become unserviceable because of a mechanical irregularity
in the vehicle such as misalignment, defective brakes, defective shock
absorbers or struts, or improper rims.
• Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains,
theft, run while flat, under inflated, over inflated or abused during
servicing.
• Tires affected by flat spotting caused by improper transport or storage.
• Tires which became unserviceable because of road hazard injuries (e.g.,
nails, glass, metal objects) or other penetrations or snags, bruises or
impact damage, except for those Run Flat lines/sizes specifically
covered by the Pirelli Road Hazard Policy.
• Tires with weather / ozone cracking which were purchased more than
four years prior to presentation for adjustment. (If no proof of
purchase date is available, the warranty will be four years from the
DOT date).
• Summer tires that developed surface cracks due to use in low ambient
temperatures. These include P Zero Silver, P Zero Trofeo, P Zero Corsa
System, P Zero, P Zero Rosso™, P Zero Nero, Cinturato P1, Cinturato
P7, Scorpion Zero™ and Scorpion Verde.
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TIRE CARE AND SERVICE
1. Tire Sidewall Markings
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Speed Symbol: an alphabetic code indicating the maximum speed at
which the tire can carry a load corresponding to its Load Index under
specified service conditions.
SPEED SYMBOLMAXIMUM SPEED
KM/H MPH
L 120 74
M 130 80
N 140 86
P 150 93
Q 160 99
R 170 105
S 180 112
T 190 118
U 200 124
H 210 130
V 240 149
W 270 168
*ZR Y300 186
(Y) ABOVE 300 ABOVE 186
*For tires having a maximum speed capability above 149 mph, a “ZR”
may appear in the size designation; above 186 mph, a “ZR” must appear
in the size designation, including a ”Y” speed symbol in brackets.
Other Markings:
P-As part of the tire size designation (e.g., P205/65R15), is used to
indicate the tires intended for service on passenger cars.
LT -As part of the tire size designation (e.g. LT235/75R15), is used to
indicate the tires are intended for service on light truck vehicles.
M&S - Letters used to indicate a tire suitable for Mud and Snow and/or
All Season usage.
XL - As part of the size designation (e.g. P235/75R16 XL), is used to
indicate the tire can carry more load as the maximum inflation pressure
and load are greater than a standard load version. (Also could be called
REINFORCED).
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5. DOT Street Legal Competition Tires
P Zero Trofeo and P Zero Corsa tire lines use special tire construction and
compounds to achieve their distinctive performance in dry conditions. As
a result of that, their performance in cold temperatures, heavy rain or
standing water will be decreased. Use extreme caution and drive slowly
on wet roads.
The minimum tread depth will be reached earlier than normal road tires,
resulting in reduced tread life.
6. Winter Tires
The standard Pirelli tires may be effective in light snow conditions.
However, for winter use, you may wish to install winter tires. During
winter use, Pirelli strongly recommends the fitment of 4 winter tires.
Please check your vehicle owner ’s manual concerning winter tire size
recommendation. If the winter tires have a lower speed rating than the
original equipment tires, vehicle handling may be affected, and the
vehicle maximum speed must be reduced to the winter tire speed rating.
Pirelli requires that studded tires be installed on all four positions.
Installing studded tires only on the drive positions of any vehicle,
including a front wheel drive vehicle, may cause adverse handling
characteristics.
7. Run Flat Tires
Always refer to the vehicle owners’ manual with respect to specific safety
and operating information relating to the vehicle. Damaged Run Flat tires
or Run Flat tires that have experienced a loss of pressure should
immediately be replaced with another Run Flat tire of identical size and
Service Description (Load Index and Speed Symbol).
Run Flat tires have been developed based on the specifications of the
vehicles on which they are mounted. Accordingly, Run Flat tires should
only be mounted on vehicles specifically manufactured to accommodate
Run Flat tires.
Run Flat tires must be mounted in conjunction with a functional Tire
Pressure Monitoring System (TPMS).
The mounting of tires and installation of the Tire Pressure Monitoring
System (TPMS) should be carried out by a specialized dealer.
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16. Tire/Wheel Alignment and Balancing
Tire/Wheel alignment specifications are issued by your vehicle manu-
facturer and your vehicle must be kept within these tolerances. You
should have your alignment checked annually or whenever you notice
any irregular wear or vibrations. Tire/ Wheel assemblies should be
balanced each time a tire is fitted to a wheel. Tire/Wheel alignment and
balancing are important for safety and maximum performance and
mileage from your tires.
For more information or service regarding Pirelli tires, please contact
your nearest Authorized Pirelli Dealer. To locate an authorized Pirelli
Dealer in your area, refer to the Dealer Locator section on the Pirelli web
site at www.ca.pirelli.com.
P ZERO, P ZERO CORSA, P ZERO ROSSO, P ZERO NERO, CINTU-
RATO, SCORPION, SCORPION ZERO, SCORPION VERDE, P3000, P1,
P4, P5, P6, P7 are trademarks of Pirelli Tyre S.p.A.
“Confidence
Program” is a trademark of Pirelli Tire Inc.
1111 D r. F rederik-Philips Blvd, Suite 506
St-Laurent (Quebec) H4M 2X6
Eastern Canada 1-800-363-0583
Ontario 1-800-828-2585
Western Canada 1-800-663-0148
www.ca.pirelli.com PIRELLI TIRES
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