2019 CITROEN RELAY stop start

95
Reactivation
Malfunction
F Press this button again.
The system is active again; this is confirmed
by the button indicator lamp going out and the
display of a message.
In the event of a
fault with the system,
the Stop & Start system is deactivated
and this warning lamp comes on,
accompanied by a
message in the
instrument panel screen.
Maintenance
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid any risk of injury resulting from an
automatic change to START mode.
The Stop & Start system makes use of
an advanced technology. All work on
this type of battery must be carried out
only by a
CITROËN dealer or a qualified
workshop.
Have it checked by a CITROËN dealer or by
a qualified workshop.
In the event of a
malfunction in STOP mode, it is
possible to restart the engine by depressing the clutch
pedal fully or by putting the gear lever into neutral.
This system requires a specific battery
w ith a special specification and technology
(reference numbers available from a
CITROËN
dealer or a
qualified workshop).
Fitting a
battery not approved by CITROËN
introduces the risk of malfunction of the
system.
For more information on the Battery , refer to
the corresponding section.
Hill start assist
System which keeps your vehicle stationary
for a short time (approximately 2 seconds)
when starting on a
gradient, the time it takes
to move your foot from the brake pedal to the
accelerator pedal.
This system (also called HHC – Hill Holder
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
-

t
he vehicle must be stationary, engine
running, foot on the brake,
-

t
he gradient of the road must be steeper
than 5%,
-

u
phill, the gearbox must be in neutral or in
a


gear other than reverse,
-
do

wnhill, reverse gear must be engaged.
The hill start assist system is a
driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
6
Driving

107
The system is automatically deactivated
if the Stop & Start system is active.
The system will restart and check the
operating conditions again when the
vehicle moves off. Detection may be impeded:
-
i
f the markings on the road are worn,
-
i
f there is little contrast between the
markings on the road and the road
sur face.
The system may suffer inter ference or not
work correctly:
-
w
hen the vehicle is carrying a very
heavy load (even more so if the load is
not evenly spread),
-

w
hen the conditions of visibility are
poor (rain, fog, snow, etc.),
-

w
hen the lighting conditions are poor
(dazzling sun, shade, etc.),
-

i
f the windscreen is dirty or damaged
near the camera,
-

i
f any of the ABS, DSC, ASR or
Intelligent Traction Control systems are
out of service.
Malfunction
If a malfunction occurs, this warning
l amp comes on, accompanied by
an audible signal and confirmed by
a
message in the screen.
Have the system checked by a
CITROËN
dealer or a
qualified workshop.
6
Driving

116
Fuel
The capacity of the tank is about 90 litres.
F uel tanks of different capacities may be fitted,
60
and 120 litres, depending on the engine.
Low fuel level
When the E (Empty) level is
reached, this warning lamp lights up.
You then have around 10
to 12 litres in
reser ve, depending on the capacity of the tank
and the engine.
Refuel without delay to avoid running out of
fuel.
Refilling
The fuel tank must be filled with the engine
off .
F

O
pen the fuel filler flap.
F

H
old the black cap with one hand.
F

W
ith the other hand, insert the key, then
turn it anticlockwise. A label inside the fuel flap reminds you of the
type of fuel to use.
When filling the tank to the top, do not continue
beyond the 3
rd cut off of the nozzle; this could
cause malfunctions.
F

A

fter filling the fuel tank, lock the black cap
and close the flap.
With Stop & Start, never refuel with the
system in STOP mode; you must switch
off the ignition with the key.
F

R

emove the black cap and hook it onto the
clip located on the inside of the flap.
Fuel system cut-off
In the event of a collision, a device
a utomatically cuts off the fuel supply to the
engine and the vehicle's electrical supply.
It switches on the hazard warning lamps and
the courtesy lamps, as well as unlocking the
doors.
Following an impact and before restoring
the supply, check that there is no leak of
fuel or sparks so as to avoid any risk of
fire.
F

T
o restore the fuel supply, press the first
button, located on the front right side.
Practical information

125
Bonnet
Opening
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid the risk of injury related to an
automatic change to START mode.
Inside
This operation must only be carried out with the
vehicle stationary and the driver's door open.
Outside
Do not open the bonnet in very windy
conditions.
When the engine is hot, handle the safety
catch and stay with care (risk of burns).Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water
(rain, washing, etc.) be limited.
Closing the bonnet
F Pull towards you the release lever located
on the side of the dashboard. F

P
ush up the safety catch located above the
grille and raise the bonnet. F
U
nclip the stay and tilt it to insert it in the
first notch, then the second.
F
B
efore closing the bonnet, put the stay back
in its housing.
F L ower the bonnet and release it at the end
of its travel. Check that the bonnet is locked.
7
Practical information

129
Checks
These operations allow your vehicle to be
kept in good working order. Ask for advice
from a CITROËN dealer or refer to the
manufacturer's service schedule included
in the handbook pack.
Battery
The battery does not require any
maintenance.
However, check regularly that the
terminals are correctly tightened
(models without quick release
terminals) and that the connections
are clean. Models equipped with Stop & Start are
fitted with a
12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop.
Filter, air
At the start of winter, have your battery checked
by a CITROËN dealer or a qualified workshop.
For best quality cleaning and to prevent
freezing, this fluid must not be topped up or
replaced with plain water.
In wintry conditions, the use of an alcohol or
methanol based fluid is recommended.
Refer to the manufacturer's
ser vice schedule for details of
the replacement inter val for this
component.
Depending on the environment (e.g. dusty
atmosphere) and the use of the vehicle (e.g.
city driving), replace it twice as often if
necessary .
Filter, passenger
compartment
Refer to the manufacturer's
ser vice schedule for details of
the replacement inter val for this
component. Depending on the environment (e.g. dusty
atmosphere) and the use of the vehicle (e.g.
city driving), replace it twice as often if
necessary
.
Oil filter
Change the oil filter each time the
engine oil is changed.
Refer to the manufacturer's
ser vice schedule for details of
the replacement inter val for this
component.
Particle filter (Diesel)
A clogged passenger compartment
filter may have an adverse effect on
the per formance of the air conditioning
system and generate undesirable odours.
As an addition to the catalytic converter,
this filter makes an active contribution to the
preser vation of air quality by retaining unburnt
pollutant particles. Black exhaust fumes are
also eliminated.
7
Practical information

134
Refilling
F Insert the AdBlue® pump nozzle and refill
the tank until the nozzle stops automatically. Important:
-

N
ever pour AdBlue
® into the Diesel fuel
tank.
-

T

o avoid over flowing the AdBlue
® tank,
it is recommended:
•

T

o do a

top up between 10

and
13

litres using the AdBlue
® container
or bottle.
Or
•

I

f filling in a

ser vice station, to stop
after the first automatic shut-off of
the nozzle.
-
I

f your vehicle's AdBlue
® tank is
completely empty – which is confirmed
by the alert messages and the
impossibility of starting the engine –
you must add at least 4

litres.
If any AdBlue
® is splashed, or if there are
any spillages on the side of the body, rinse
immediately with cold water or wipe with
a

damp cloth.
If the fluid has crystallised, clean it off
using a

sponge and hot water.
F

O

btain an


AdBlue
® container or bottle. After
first checking the use-by date, read the
instructions on the label carefully before
pouring the contents of the container or
bottle into your vehicle's AdBlue tank.
Or F

R
efit the blue cap to the tank filler and turn it
1/6 of a turn clockwise, to its stop.
F
C
lose the fuel filler flap.
Important: In the event of a top-up after
running out of AdBlue , you must wait
about five minutes before switching on the
ignition, without opening the driver's
door, unlocking the vehicle or inser ting
the key in the ignition switch .
Switch on the ignition, then wait for
10 seconds before starting the engine.
Practical information

150
Dashboard, left-hand side,
fuses
F Remove the bolts and tilt the box to access the fuses. Fuses A (amps)
Allocation
12 7. 5Right-hand dipped headlamp
13 7. 5Left-hand dipped headlamp
31 5Engine compartment control unit relay – Dashboard control unit
relay (ignition +)
32 7. 5Cabin lighting (battery +)
33 7. 5Battery check sensor on Stop & Start model (battery +)
34 7. 5Minibus interior lighting – Hazard warning lamps
36 10Audio system – Air conditioning controls – Alarm – Tachograph
–
Battery cut-off control unit – Additional heating programmer
(battery


+)
37 7. 5Brake lamps switch – Third brake lamp – Instrument panel (ignition +)
38 20Central door locking (battery +)
42 5ABS control unit and sensor – ASR sensor – DSC sensor – Brake
lamps switch
43 20Windscreen wiper motor (ignition +)
47 20Driver's electric window motor
48 20Passenger's electric window motor
49 5Parking sensors control unit – Audio system – Steering wheel
mounted controls – Centre and side switch panels – Auxiliary switch
panel – Battery cut-off control unit (ignition +)
50 7. 5Airbags and pre-tensioners control unit
51 5Tachograph – Power steering control unit – Air conditioning –
Reversing lamps – Water in Diesel sensor – Air flow sensor
(ignition +)
53 7. 5Instrument panel (battery +)
89 -Not used
90 7. 5Left-hand main beam
91 7. 5Right-hand main beam
92 7. 5Left-hand front foglamp
93 7. 5Right-hand front foglamp
In the event of a breakdown

155
To w i n g
General recommendations
Obser ve the legislation in force in your
c o u nt r y.
Ensure that the weight of the towing
vehicle is higher than that of the towed
vehicle.
The driver must remain at the wheel of
the towed vehicle and must have a valid
driving licence.
When towing a
vehicle with all four wheels
on the ground, always use an approved
towbar; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
In the following cases, you must always
call on a
professional recovery ser vice:
-

v
ehicle broken down on a motor way or
main road,
-
f

our-wheel drive vehicle,
-

w
hen it is not possible to put the
gearbox into neutral, unlock the
steering, or release the parking brake,
-

t
owing with only two wheels on the
ground,
-

w
here there is no approved towbar
available.
The charging operation must be carried
out in a

ventilated area away from naked
flames or any possible sources of sparks
to eliminate the risk of explosion and fire.
Do not try to charge a

frozen battery: it
must first be thawed out to avoid the risk
of explosion. If the battery has frozen,
before charging it have it checked by
a

specialist who will verify that the internal
components have not been damaged and
that the case is not cracked, which could
mean that there is a

risk of a

leak of toxic
and corrosive acid.
Proceed with a

slow charge at low current
for a

maximum of about 24

hours to avoid
damaging the battery.
Charging the battery using
a battery charger
F Go to the battery located in the front left
f l o o r.
F

D
isconnect the battery.
F

F
ollow the instructions for use provided by
the manufacturer of the charger.
F

R
econnect starting with the negative (-)
terminal.
F

C
heck the condition of the terminals and
clamps. If they are covered with sulphate
(whitish or greenish deposits), disconnect
them and clean them all.
After refitting of the battery by a
CITROËN
dealer or a
qualified workshop, the Stop
& Start system will only be active after
a


continuous period of immobilisation
of the vehicle, a period which depends
on the climatic conditions and the state
of charge of the battery (up to about
8


h o u r s).
The presence of this label, in particular
with the Stop & Start system, indicates
the use of a
12 V lead-acid battery with
special technology and specification;
the involvement of a
CITROËN dealer or
a
qualified workshop is essential when
replacing or disconnecting the battery.
8
In the event of a breakdown