2019 CITROEN DS7 CROSSBACK lock

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– monitor the activity of the rear passengers,
particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to support
a bicycle carrier.
When installing a bicycle carrier on the towing
device with connection of the cable to the trailer
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a towing device or bicycle carrier
not recommended by the Manufacturer, it
is essential to deactivate the motorised
operation of the tailgate.
Motorised operation
The motorised operation of the tailgate is
configured in the Settings > Vehicle touch
screen application.


There are several ways of operating the tailgate:
A. Using the Keyless Entry and Start system’s
electronic key
B. Using the exterior tailgate control
C. Using the interior tailgate control
D. Using the control on the dashboard
Opening
►  A long press on the central button A of the
electronic key.
or
►  A short press on the exterior tailgate control B,
with the electronic key on your person.
or
►  Two consecutive presses on the control D on
the dashboard.
The tailgate opens, either completely by
default, or to the position memorised
beforehand.
If motorised operation is not activated, these
actions release the tailgate (partially-open
position).
When the vehicle is locked, the request to open
the boot with one of the controls A or B unlocks
the vehicle, or only the boot if selective
unlocking is activated, prior to the opening of
the boot.
Closing
►  A short press on the interior tailgate control C.
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again interrupts
the movement that is underway.
Memorising an opening
position
To limit the opening angle of the motorised
tailgate:
►  move the tailgate to the desired position
manually or by pressing the button.
►  press button C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
A new memorisation operation cancels the
previous one.

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Memorising is not available until the
height of opening is more than or equal to
1 metre between the low position and the high
position of the tailgate.
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric motor
to cool down before operating the tailgate
again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor.
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
►  Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
Precautions in use
In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the tailgate.
When washing
When washing the vehicle in an automatic
car wash, do not forget to lock and move
away from the vehicle to prevent any risk of
unwanted opening.
Hands-free function
(Hands-Free Tailgate
Access)
With the electronic key on your person, this
function allows the motorised tailgate to be
opened, closed or stopped via a "kicking"
movement under the rear bumper.
The "Handsfree Trunk Opening" function is
configured in the Settings > Vehicle touch
screen application.
Ensure that you are steady on your feet
before performing the "kicking"
movement.
Take care not to touch the exhaust system
which may be hot - risk of burns!
Rechargeable hybrid vehicles
The function is not available when the
vehicle is connected.

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► Position yourself behind the vehicle by the
number plate and perform a "kicking" movement
in the "OK" detection zone.
The "kicking" movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
Acknowledgement of the "kicking" movement
is confirmed by the lighting of the direction
indicators.
"Sideward kicking" movements do not
work. If the "kicking" movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive "kicking"
movements.
If the motorised tailgate has not started to open,
check that:
–

the function is activ
ated.
–

the electronic k
ey is on your person, outside the
vehicle in the rear recognition area.
–

the "kicking" mo
vement was performed in the
detection zone, close enough to the bumper.
–

the foo
t was removed from the bumper quickly
enough.
Automatic locking
It is possible to lock automatically the vehicle
using the hands-free function (Hands-Free
Tailgate Access).
The "Handsfree Trunk Locking" function is
configured in the Settings > Vehicle touch
screen application.
When the vehicle is locked, the request to
open the tailgate with this function
unlocks the vehicle, or only the tailgate if
selective unlocking is activated, prior to the
opening of the tailgate.
Closing the tailgate with the "Hands-Free
Tailgate Access" function enables you to lock
the vehicle.
Recommendations on the
hands-free function (Hands-
Free Tailgate Access)
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hit
ching up or removing a trailer;
–

fitting or remo
ving a bicycle carrier;
–

loading or unloading bic
ycles on/from a bicycle
carrier;
–

depo
siting or lifting something behind the
vehicle;
–

an animal approache
s the rear bumper;
–

w
ashing the vehicle;
–

main
tenance is performed on the vehicle;
–

ac
cessing the spare wheel.
To avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
Towing device
The installation of a towing device may
disturb the detection system.
To avoid unintentionally opening the tailgate
while operating the towing device:

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►  remove the electronic key from the
recognition zone, with the tailgate closed.
For more information on the Towing device
with quickly detachable towball, refer to the
corresponding section.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a window,
enters the passenger compartment or moves
inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or moved.
When the vehicle is parked, the alarm will
not be triggered if the vehicle is knocked.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a dealer or a qualified workshop.
Locking the vehicle with full
alarm system
Activation
►  Switch off the ignition and exit the vehicle.
►  Lock or deadlock the vehicle using the remote
control or with the Keyless Entry and Start
system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
Door, boot or bonnet
If an opening is not properly closed, the
vehicle is not locked, but the exterior perimeter
monitoring will be activated after 45 seconds,
at the same time as the interior volumetric and
anti-tilt monitoring.
Sunroof
If the sunroof remains open, the vehicle
is locked with exterior perimeter monitoring
activated but without interior volumetric or
anti-tilt monitoring.
Deactivation
►  Press one of the remote control unlocking
buttons:
short press
long press
or
►  Unlock the vehicle with the Keyless Entry and
Start system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is

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not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
Locking the vehicle with
exterior perimeter monitoring
only
Deactivate the interior volumetric monitoring to
avoid the unwanted triggering of the alarm, in
certain cases such as:
–
Sligh
tly open window.
–

W
ashing the vehicle.
–

C
hanging a wheel.
–

T
owing the vehicle.
–

Transport on a ship or ferry
.
Deactivating the interior volumetric and
anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►  Get out of the vehicle.
►  Immediately lock the vehicle using the remote
control or the Keyless Entry and Start system.
Only the exterior perimeter monitoring is
activated; the button's red indicator lamp flashes
once every second.
To take effect, this deactivation must be
carried out after each time the ignition is
switched off.
Reactivating the interior volumetric and
anti-tilt monitoring
►  Deactivate the exterior perimeter monitoring
by unlocking the vehicle using the remote control
or the Keyless Entry and Start system.
The indicator lamp in the button goes off.
►  Reactivate all monitoring by locking the
vehicle using the remote control or the Keyless
Entry and Start system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren and
flashing of the direction indicators for 30
seconds.
Depending on the country of sale, certain
monitoring functions remain active until
the alarm has been triggered eleven times
consecutively.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Start system,
rapid flashing of the red indicator lamp in the
button informs you that the alarm was triggered
during your absence. When the ignition is
switched on, this flashing stops.
Failure of the remote control
To deactivate the monitoring functions:
►  Unlock the vehicle using the key in the front
left-hand door lock.
►  Open the door; the alarm is triggered. ► 
Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
►  Lock the vehicle using the key (built-in the
remote control) in the front left-hand door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►  To avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
"Keyless Entry and Start" system.
Malfunction
When the ignition is switched on, the fixed
lighting of the red indicator lamp in the button
indicates a system malfunction.
Have it checked by a dealer or a qualified
workshop.

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Electric windows
1. Left-hand front
2. Right-hand front
3. Left-hand rear
4. Right-hand rear
5. Deactivation of electric window controls
located by rear seats
Deactivation of the rear door opening controls
(electric child lock)*
Manual operation
►  To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
* Depending on v ersion.
Automatic operation
► To open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivating the rear controls
for the rear electric windows
For your children's safety, press control 5
to deactivate the rear electric window
controls.
The indicator lamp for the button comes on,
accompanied by a message confirming activation.
With the ignition on, it remains on as long as the
child lock remains activated.
The rear electric windows can still be controlled
using the driver's controls.
For versions fitted with an electric child
lock, this control also deactivates the
interior rear door controls.
For more information on the Child lock, refer to
the corresponding section.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►  Lower the window fully, then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►  Continue to pull the control for at least one
second after the window reaches the closed
position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press the
relevant control.
When the driver operates the passengers’
electric window controls, it is important to
ensure that nothing can prevent the window
from closing properly.

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It is important to ensure that passengers use
the electric windows correctly.
Pay particular attention to children when
operating the windows.
Be aware of passengers and/or other persons
present when closing windows remotely using
the electronic key.
Do not put your head or arms through the open
windows when the vehicle is moving - risk of
serious injury!
Panoramic sunroof
The panoramic sunroof consists of a movable
glass panel that slides over the roof and a blind
that can be opened independently. Opening the
sunroof automatically opens the blind.
► To operate the panoramic sunroof or the blind,
use the buttons in the roof console.


A. Sunroof control
B. Sunroof blind control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP mode
of Stop & Start, and up to 45 seconds after turning
off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the
sunroof while the vehicle is moving - risk
of serious injury!
Ensure that any luggage or accessories
carried on the roof bars do not interfere
with the movement of the sunroof.
Do not place heavy loads on the movable glass
panel of the sunroof.
If the sunroof is wet, following a rain
shower or washing the vehicle, wait until
it is completely dry before operating it.
Do not operate the sunroof if it is covered by
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or
ice from the sunroof.
Regularly check the condition of the
sunroof seals (e.g. presence of dust, dead
leaves).
If using a car wash, check first that the roof is
correctly closed and keep the high-pressure jet
at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. Any intermediate position is
possible.
Depending on the speed of the vehicle, the
partially open position may vary to
improve the acoustics.

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Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If something is trapped when operating
the sunroof or blind, you should reverse the
movement of the sunroof or blind by pressing
the control in question.
The driver must ensure that passengers use
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The roof anti-pinch system is designed to be
effective at speeds of up to 75 mph (120 km/h).
Opening/Closing
►  To open the sunroof or the blind, use the part
of the button located towards the rear of the
vehicle.
►  To close the sunroof or the blind, use the part
of the button located towards the front of the
vehicle.
Operation of buttons
►  Pressing a button beyond its point of
resistance directly opens or closes the sunroof or
blind fully.
►  Pressing the button again stops the current
movement.
►  When holding a button (without going
beyond the point of resistance), the movement
of the sunroof or blind stops when this button is
released.
►  When the sunroof is closed: pressing once
without passing the point of resistance moves it
to a partially open position.
►  When the sunroof is partially open: pressing
once without passing the point of resistance
opens or closes it fully.
The sunroof and windows, then the blind,
can be closed by holding down the door
locking control. The manoeuvre stops as soon
as the locking control is released.
Closing of the blind is limited by the
position of the sunroof: the blind cannot
go further than the front of the movable glass.
During simultaneous movements of the
sunroof and blind, the blind automatically
stops or resumes movement depending on the
position of the sunroof.
Reinitialisation
Following reconnection of the battery or in the
event of a fault or jerky movement of the sunroof
or blind, reinitialisation is required.
►  Check that nothing is interfering with the
sunroof or blind and that the seals are clean.
►  With the ignition on, fully close the sunroof
and blind.
►  Press and hold the front part of button A, until
the sunroof and blind move slightly, then hold for
a further 1 second before releasing.
►  Wait 2 seconds and then press and hold the
front part of button A. The blind and the sunroof
will open and close, one after the other. When
both are completely closed again, hold for a
further 2 seconds and release.
If there is an operating fault, restart the
whole procedure.