2019 CHRYSLER PACIFICA HYBRID service reset

NOTE:The portable charging cord set is used for AC
Level 1 charging only.
WARNING!
• Read all the instructions before using this product.
• Do not put fingers or objects into the Charge Con-
nector.
• Do not use this product if the flexible power cord or
Electric Vehicle (EV) Cable is frayed, broken, has
cracked insulation or any other signs of damage.
(Continued)
WARNING! (Continued)
•Do not use this product if the enclosure or the
Charge Connector is broken, cracked, open, or shows
any other indication of damage.
• Do not use Portable EVSE Cordset with an extension
cord. Use of an extension cord may cause burns, fire,
or other damage or injury.
• This device may attempt to reset and run after an
interruption.
• There are no user serviceable parts inside the AC
Level 1 charging cord set. Do not attempt to repair or
service the charging cord set yourself – personal
injury may result.
• When using a charging station with the charging
cable attached, ensure the cable is not visibly dam-
aged before plugging into the vehicle.
• Do not allow children to operate this device. Adult
supervision is mandatory when children are in prox-
imity to a charge station that is in use.
• Do not use a charge station or vehicle receptacle that
is worn or damaged with the AC Level 2 charging
cable. Plugging into worn or damaged receptacles
may cause damage to the EVSE and vehicle.
(Continued)
Cargo Area Storage Bin
3
GETTING TO KNOW YOUR VEHICLE 21

•If one or more tires have low pressure, “Inflate Tire To
XX” is displayed with the vehicle ICON, and the tire
pressure values in each corner of the ICON with the
pressure value of the low tire displayed in a different
color than the other tire pressure value.
• If the Tire Pressure system requires service, “Service Tire
Pressure System” is displayed.
• Tire PSI is an information only function and cannot be
reset.
• Refer to “Tire Pressure Monitoring System (TPMS)”
under “Safety” for further information.
• Coolant Temperature
Displays the actual coolant temperature.
• Oil Temperature
Displays the actual oil temperature.
• Oil Pressure
Displays the actual oil pressure.
• Battery Voltage
Displays the actual battery voltage. •
Engine Hours — If Equipped
Displays the number of hours of engine operation.
• Oil Life
To reset the Oil Life, you must hold the OK button. The
“Hold OK to Reset” instruction will be displayed at all
times, but the following conditions will need to be met in
order to reset Oil Life:
The vehicle must be off
The ignition must be in the ON/RUN position
• If the conditions are met, holding the OKbutton will
reset the gauge and the numeric display will return to
100%.
• If the conditions are not met, a popup message will
display for 5 seconds, describing the required condi-
tions, and then the Oil Life screen will reappear.
NOTE: This procedure should only be performed after
scheduled maintenance is completed. Resetting oil life
other than when associated with a scheduled maintenance
may result in severe engine damage.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 171

•Cut off battery power to the:
• Engine
• Electric Motor (if equipped)
• Electric power steering
• Brake booster
• Electric park brake
• Automatic transmission gear selector
• Horn
• Front wiper
• Headlamp washer pump
NOTE: After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine. If there are no fuel leaks or damage to the
vehicle electrical devices (e.g. headlights) after an accident,
reset the system by following the procedure described
below. If you have any doubt, contact an authorized dealer.Enhanced Accident Response System Reset
Procedure
After an event occurs requiring activation of the Enhanced
Accident Response System, when the system is active, a “
Service Hybrid Electric Vehicle System” message will be
displayed on the instrument cluster. The vehicle is not
drivable in this state.
In order to reset the High Voltage Battery and Engine, the
vehicle must be towed to an authorized dealer immedi-
ately to be inspected and have the Enhanced Accident
Response System reset.
In order to immediately reset the Hazard Flashers, Interior
Lights, Power Door Locks, HVAC Blower Motor, the igni-
tion switch must be changed from START or ON/RUN to
ignition OFF.
Maintaining Your Air Bag System
WARNING!
• Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
(Continued)
254 SAFETY

Brake Service Mode
We recommend having your brakes serviced by your
authorized dealer. You should only make repairs for which
you have the knowledge and the right equipment. You
should only enter Brake Service Mode during brake ser-
vice.
When servicing your rear brakes, it may be necessary for
you or your technician to push the rear piston into the rear
caliper bore. With the Electric Park Brake system, this can
only be done after retracting the Electric Park Brake
actuator. Fortunately, actuator retraction can be done easily
by entering the “Brake Service” through the “Uconnect
Settings” in your vehicle. This menu based system will
guide you through the steps necessary to retract the EPB
actuator in order to perform rear brake service.
Brake Service Mode has requirements that must be met in
order to be activated:
•The vehicle must be at a standstill.
• The park brake must be unapplied.
• The transmission must be in PARK or NEUTRAL.
While in service mode, the Electric Park Brake fault lamp
will flash continuously while the ignition switch is ON. When brake service work is complete, the following steps
must be followed to reset the parking brake system to
normal operation:
•
Ensure the vehicle is at a standstill.
• Press the brake pedal with moderate force.
• Apply the Electric Park Brake Switch.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
AUTOMATIC TRANSMISSION
WARNING!
•Never use the PARK position as a substitute for the
park brake. Always apply the park brake fully when
exiting the vehicle to guard against vehicle move-
ment and possible injury or damage.
(Continued)
6
STARTING AND OPERATING 297

NOTE:Based on the drive gear and/or speed of the
vehicle, the Quiet Vehicle Pedestrian Module (QVPM) will
broadcast a sound to warn nearby pedestrians that a
vehicle is approaching. In addition, the module will indi-
cate change in speed by varying the pitch of sound.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, vehicle speed is limited to
about 45 mph (72 km/h). In addition to the Malfunction
Indicator Light (MIL), the Service Hybrid System Telltale,
the Red Turtle indication, and a popup message indicating
that vehicle speed may be limited may all be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain functionality by performing the following
steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL. 3. Push and hold the ignition switch until the vehicle turns
OFF.
4. Wait approximately 30 seconds.
5. Restart the vehicle.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission. If
the transmission cannot be reset, authorized dealer service
is required.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
System. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency generator,
which creates counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle quiet at idle
and during drive.
304 STARTING AND OPERATING

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, or extremely hot or cold ambient
temperatures will influence when the “Oil Change Re-
quired” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next 500
miles (805 km).
NOTE:Even though the vehicle may not have been driven,
both the fuel in the tank and oil in the engine will still
degrade over time. Additionally, there will be a notification
to the driver if the engine is being run to maintain the oil
and fuel systems.
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by referring to “Vehicle Info” in “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake
master cylinder, fill as needed.
• Check function of all interior and exterior lights.
8
SERVICING AND MAINTENANCE 443

NOTE:No chemical flushes should be used in any trans-
mission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission performance and/or durability. Refer to
“Fluids And Lubricants” in “Technical Specifications”
for fluid specifications
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
Avoid using transmission sealers as they may adversely
affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required; therefore the transmis-
sion has no dipstick. An authorized dealer can check your
transmission fluid level using special service tools. If you
notice fluid leakage or transmission malfunction, visit an
authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an im-
proper fluid level can cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to
adjust the fluid level accurately.
8
SERVICING AND MAINTENANCE 471

Load Floor, Cargo......................... .138
Loading Vehicle ....................... .138, 384
Tires................................. .477
Load Shed Battery Saver Mode .................176
Load Shed Battery Saver On ...................176
Load Shed Electrical Load Reduction .............176
Load Shed Intelligent Battery Sensor .............176
Low Tire Pressure System .................... .213
Lubrication, Body ......................... .457
Luggage Carrier .......................... .154
Lug Nuts/Bolts ........................... .503
Maintenance ............................. .130
Maintenance Free Battery .................... .449
Maintenance Schedule ...................... .443
Malfunction Indicator Light (Check Engine) ........192
Manual Service ............................... .600
Map/Reading Lights ....................... .103
Marker Lights, Side ........................ .400
Media Hub .............................. .544
Memory Feature (Memory Seats) ................82
Memory Seat ..............................82
Methanol ............................... .505
Mirrors ..................................95 Automatic Dimming
.......................95
Electric Remote ...........................97
Exterior Folding ..........................97
Heated ............................. .95, 97
Outside ............................. .95, 96
Rearview ........................... .95, 392
Vanity .................................98
Modifications/Alterations Vehicle .................................5
Monitor, Tire Pressure System ..................213
Mopar Parts ............................. .599
MP3 Control ............................. .544
Multi-Function Control Lever ...................99
New Vehicle Break-In Period ..................293
Occupant Restraints ........................ .219
Octane

Rating, Gasoline (Fuel) ..............504, 509
Oil Change Indicator ....................... .167
Reset ................................ .167
Oil, Engine ........................... .450, 509
Capacity .............................. .508
Change Interval ........................ .450
Checking ............................. .448
Disposal .............................. .451
12
INDEX 609